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Top paid & free alternatives to Vitally includes Salesforce, Zendesk, Zoho Desk, Bitrix24, Raiseaticket, Intercom, Accelo, Hiver, Gainsight and Crisp. Analyze a range of top Customer Success Software that offer similar benefits at competitive prices. Empower your team by choosing the best Vitally competitor that meets your unique business requirements.
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Most Popular Vitally Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to Vitally
Showing 1 - 11 of 31 products
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#2
Category Champions | 2025
User Review
This information is based on user reviews.
This provides a wide range of knowledge, and if I have any issues with the software, they get fixed in 5 minutes because the customer care is very good. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Alternatives of Salesforce and Vitally
Salesforce review compared to Vitally
"The customer care was good" - Aarush Kushwah - Junior manager
Most users consider Salesforce is an excellent Vitally alternative.
89.2% of users recommend this product
This information is based on user submitted reviews.
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#3
Category Champions | 2025
User Review
This information is based on user reviews.
The text is grammatically correct as is. No changes are needed. Read Zendesk Reviews
Categories in Common with Zendesk
Common Vitally and Zendesk Alternatives
Zendesk review compared to Vitally
"Streamlined and Effective Customer Support with Zendesk" - John Carter - Accountant
Most users consider Zendesk is an excellent Vitally alternative.
87.7% of users recommend this product
This information is based on user submitted reviews.
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#4
Category Champions | 2025
User Review
This information is based on user reviews.
Zoho Desk is excellent. Its ease of use is invaluable, and its customer support team is always ready to help. Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Alternatives of Zoho Desk and Vitally
Zoho Desk review compared to Vitally
"Awesome platform with a knowledgeable and responsive customer support " - George K - Data analyst
89.9% of users recommend this product
This information is based on user submitted reviews.
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#5
Category Champions | 2025
User Review
This information is based on user reviews.
The management principle of the company I work for is Bitrix24. Through this software, sales, purchasing, human resources, marketing, and general information of the company are stored. It is normal for companies to use this program, as the annual price is reasonable. The features... Read Bitrix24 Reviews
Categories in Common with Bitrix24
Call Recording Software
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Collaboration Software
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Document Management Software
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Enterprise Social Networking Software
Software Common with Vitally and Bitrix24
Bitrix24 review compared to Vitally
"TOP 1 CRM Software- Bitrix 24" - evez
92.8% of users recommend this product
This information is based on user submitted reviews.
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#6
Contenders | 2025
User Review
This information is based on user reviews.
One of the best ticketing portals. Easy to use and comprehensible without reading a line of the guide. We are planning to substitute our current portal with Raiseaticket. Highly recommended. Read Raiseaticket Reviews
Categories in Common with Raiseaticket
Ticketing Management Software
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Customer Engagement Software
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Complaint Management System
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Customer Success Software
Common Alternatives of Raiseaticket and Vitally
Raiseaticket review compared to Vitally
"Easy and friendly" - Federico Bacile - Development Manager
95% of users recommend this product
This information is based on user submitted reviews.
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#7
Emergents | 2025
User Review
This information is based on user reviews.
As a brand manager of an MNC, I was given the task of integrating mobile and web communication and developing a centralized communication infrastructure for our customers. It was then that I started using Intercom, and given its wide range of features and array of benefits, today... Read Intercom Reviews
Categories in Common with Intercom
Common Alternatives of Intercom and Vitally
Intercom review compared to Vitally
"Beneficial solution to maintain happy customers" - Sujata
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#8
Contenders | 2025
User Review
This information is based on user reviews.
It is a cloud-based, comprehensive project management software. It is user-friendly and easy to handle. It helps in the management and coordination of all the processes involved in making our project more productive. We are really thankful for the software for helping us deriv... Read Accelo Reviews
Categories in Common with Accelo
Project Management Software
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Consultancy Software
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Time Tracking Software
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Customer Success Software
Common Alternatives of Accelo and Vitally
Accelo review compared to Vitally
"It is undoubtedly a great software which is able to keep track of our hours and projects in the best possible manner." - Georgina
95% of users recommend this product
This information is based on user submitted reviews.
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#9
Contenders | 2025
User Review
This information is based on user reviews.
Hiver has revolutionized my email management, providing a seamless and efficient solution for teams and individuals. With its intuitive features and powerful functionality, Hiver has become an indispensable tool in my professional life. Read Hiver Reviews
Categories in Common with Hiver
Ticketing Management Software
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Live Chat Software
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Customer Engagement Software
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Customer Experience Management Software
Common Vitally and Hiver Alternatives
Hiver review compared to Vitally
"Effortlessly Enhance Email Efficiency with Hiver" - faisal karim - CEO
76.7% of users recommend this product
This information is based on user submitted reviews.
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#10
Emergents | 2025
User Review
This information is based on user reviews.
Gainsight is the best solution for customer loyalty management. It draws more revenue by developing happy customers. It will increase the efficiency of approaching new customers. Gainsight does not believe in only making customers but also works to make them successful. Read Gainsight Reviews
Categories in Common with Gainsight
Customer Data Platform
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Customer Advocacy Software
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Customer Reference Management Software
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Churn Prevention Software
Common Alternatives of Gainsight and Vitally
40% of users recommend this product
This information is based on user submitted reviews.
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#11
Contenders | 2025
User Review
This information is based on user reviews.
Crisp has transformed our customer support, propelling it to a level above the competition. Our customers now know they can consistently rely on us for prompt and efficient resolution of any issues. Read Crisp Reviews
Categories in Common with Crisp
Channel Management Software
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Live Chat Software
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Customer Success Software
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Customer Service Software
Common Alternatives of Crisp and Vitally
Crisp review compared to Vitally
"Supercharging Customer Support for SaaS Startups" - Oleksandr Torlo - Product Manager
90% of users recommend this product
This information is based on user submitted reviews.
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