Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customer can call and receive answers to specific questions or place an order and receive faxed confirmations about cloud telephony.
Pricing of VoiceXchange
Click here to get detailed pricing as per your requirements.
Key Features of VoiceXchange
keyboard_arrow_right Lead Management
keyboard_arrow_right Call Routing
keyboard_arrow_right Multiple Accessline
keyboard_arrow_right Single Access Number
keyboard_arrow_right Call Center Management
keyboard_arrow_right Inbound Reporting
keyboard_arrow_right Analytical Reports
keyboard_arrow_right Multi User login & Roll based access
keyboard_arrow_right IVR and Dial Groups
keyboard_arrow_right Multiple Extension
keyboard_arrow_right Call Logs
keyboard_arrow_right Caller ID
keyboard_arrow_right Call Monitoring
keyboard_arrow_right Outbound Reporting
keyboard_arrow_right Outgoing Call Tracking
Who uses VoiceXchange
User Reviews (2) Ask a question
It is very clean, and the quality of calls is crisp and clear
After my team worked through the installation and integration of VoiceXchange, the software was up and running smoothly. The metrics have lived up to the hype and all the real-time stats are awesome. The customer support team has helped my team with issues quickly and with an unmatched professionalism. Voice Xchange is a breath of fresh air in an era of nightmarish ivrs software. It is highly intuitive and there is ease of data input which is a major win for my firm.What is even more attractive is the number of platforms that it integrates with.Overall VoiceXchange is very clean, and the quality of calls is crisp and clear.
The customer support is great and always present for help
VoiceXchange comes with an easily configurable call flow. It has a highly integrated IVR system that connects customers, database, fax machines and telephones. Its calling and administrative features are very straightforward. This ivrs software provides all the bells and whistles that are required for an easy to use package. The integration that comes with it is just great for outbound campaigns that use predictive dialing.Seamlessly streamline all agent and campaign data from the user interface without having to open multiple programs. The variety of reports that this software offers have been very well thought out. The software in itself is very user friendly and easy to navigate around. The customer support is great and always present for help.
FAQs of VoiceXchange
Q. What are the main features of VoiceXchange?
The key features of VoiceXchange are as follows:
label Lead Management
label Call Routing
label Multiple Accessline
label Single Access Number
label Call Center Management
label Inbound Reporting
label Analytical Reports
Q. How much do the VoiceXchange cost?
Cost not specify.
Free trial : No.
Q. Who are the typical users of VoiceXchange?
VoiceXchange has the following typical customers: Startups, SMEs, Agencies.
Q. Which mobile platform does VoiceXchange support?
Note : We are updating soon
Q. Which operating system does VoiceXchange support?
VoiceXchange support the following operation system : Windows
Q. What payment method does VoiceXchange support?
VoiceXchange support the following payment methods : Onetime.
Q. What is the deployment type?
VoiceXchange has deployment type : Installed.