VoiceXchange
What is VoiceXchange?
Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customer can call and receive answers to specific questions or place an order and receive faxed confirmations about cloud telephony.
VoiceXchange Starting Price
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VoiceXchange Screenshots
Key Features of VoiceXchange
Here are the powerful features that make VoiceXchange stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Multiuser Login & Role-based access control
- Lead Management
- IVR and Dial Groups
- Call Routing
- Multiple Extension
- Multiple Accessline
- Call Logs
- Single Access Number
- Caller ID
- Call Center Management
- Call Monitoring
- Inbound Reporting
- Outbound Reporting
- Analytical Reports
- Outgoing Call Tracking
VoiceXchange Specifications
Get a closer look at the technical specifications and system requirements for VoiceXchange. Find out if it's compatible with your operating system and other software.
VoiceXchange Customers
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VoiceXchange Videos
Overall VoiceXchange Reviews
Thinking about using VoiceXchange? Check out verified user reviews & ratings based on VoiceXchange's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
2 VoiceXchange Reviews
Hear directly from customers who have used VoiceXchange. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Imarn
Used the software for : 2+ years
Company Size :51-200 employee
It is very clean, and the quality of calls is crisp and clear
After my team worked through the installation and integration of VoiceXchange, the software was up and running smoothly. The metrics have lived up to the hype and all the real-time stats are awesome. The customer support team has helped my team with issues quickly and with an unmatched professionalism. Voice Xchange is a breath of fresh air in an era of nightmarish ivrs software. It is highly intuitive and there is ease of data input which is a major win for my firm.What is even more attractive is the number of platforms that it integrates with.Overall VoiceXchange is very clean, and the quality of calls is crisp and clear.
Parita
Used the software for : 2+ years
Company Size :51-200 employee
The customer support is great and always present for help
VoiceXchange comes with an easily configurable call flow. It has a highly integrated IVR system that connects customers, database, fax machines and telephones. Its calling and administrative features are very straightforward. This ivrs software provides all the bells and whistles that are required for an easy to use package. The integration that comes with it is just great for outbound campaigns that use predictive dialing.Seamlessly streamline all agent and campaign data from the user interface without having to open multiple programs. The variety of reports that this software offers have been very well thought out. The software in itself is very user friendly and easy to navigate around. The customer support is great and always present for help.
Alternatives of VoiceXchange
Explore alternative software options that can fulfill similar requirements as VoiceXchange. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
VoiceXchange FAQs
What are the top 5 features for VoiceXchange?
The top 5 features for VoiceXchange are:
- Multiuser Login & Role-based access control
- Lead Management
- IVR and Dial Groups
- Call Routing
- Multiple Extension
What type of customer support is available from VoiceXchange?
The available support which VoiceXchange provides is:
- Phone
Where is the headquarters/company of VoiceXchange located?
The headquarters/company of VoiceXchange is located at New Delhi.
