What is VoiceXchange?

Alliance VoiceXchange, with a configurable call flow, offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customers can call and receive answers to specific questions or place an order and receive faxed confirmations about cloud telephony.

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Key Features of VoiceXchange

Here are the powerful features that make VoiceXchange stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Call Routing
  • Ivr System
  • Call Recording
  • Voicemail
  • Call Analytics
  • Auto Attendant
  • Call Queuing
  • CRM Integration
  • Click To Call
  • Call Forwarding
  • Number Porting
  • Virtual Numbers
  • Call Conferencing
  • Sms Integration
  • Call Monitoring
  • Call Whispering
  • Call Barging
  • Custom Greetings
  • Call Transfer
  • Api Access
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VoiceXchange Screenshots

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VoiceXchange Specifications

Get a closer look at the technical specifications and system requirements for VoiceXchange. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Alliance Infotech
Headquarter : New Delhi
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Available Support :
Email
Phone
VoiceXchange Categories on SoftwareSuggest :

VoiceXchange Resources

Overall VoiceXchange Reviews

Thinking about using VoiceXchange? Check out verified user reviews & ratings based on VoiceXchange's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 2 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

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Showing 2 out of 2 Reviews

Imarn

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 28, 2017

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

It is very clean, and the quality of calls is crisp and clear

After my team worked through the installation and integration of VoiceXchange, the software was up and running smoothly. The metrics have lived up to the hype, and all the real-time stats are awesome. The customer support team has helped my team with issues quickly and with unmatched professionalism. VoiceXchange is a breath of fresh air in an era of nightmarish IVR software. It is highly intuitive, and the ease of data input is a major win for my firm. What is even more attractive is the number of platforms that it integrates with. Overall, VoiceXchange is very clean, and the quality of calls is crisp and clear.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Parita

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 27, 2017

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The customer support is great and always present for help

VoiceXchange comes with an easily configurable call flow. It has a highly integrated IVR system that connects customers, databases, fax machines, and telephones. Its calling and administrative features are very straightforward. This IVR software provides all the bells and whistles required for an easy-to-use package. The integration that comes with it is just great for outbound campaigns that use predictive dialing. Seamlessly streamline all agent and campaign data from the user interface without having to open multiple programs. The variety of reports that this software offers has been very well thought out. The software itself is very user-friendly and easy to navigate. The customer support is great and always available to help.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Alternatives of VoiceXchange

Explore alternative software options that can fulfill similar requirements as VoiceXchange. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

VoiceXchange FAQs

What are the top 5 features for VoiceXchange?

The top 5 features for VoiceXchange are:

  • Multiuser Login & Role-based access control
  • Lead Management
  • IVR and Dial Groups
  • Call Routing
  • Multiple Extension

What type of customer support is available from VoiceXchange?

The available support which VoiceXchange provides is:

  • Phone
  • Email

Where is the headquarters/company of VoiceXchange located?

The headquarters/company of VoiceXchange is located at New Delhi.

What types of businesses does VoiceXchange serve?

VoiceXchange serves a wide range of businesses, including but not limited to Startups, SMBs & Agencies.

How is VoiceXchange commonly used?

VoiceXchange is commonly used for various purposes, such as Telecommunication and more.

Who are the primary competitors of VoiceXchange?

The three major competitors of VoiceXchange are Velantro, CRM++ CTI and Knowlarity. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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