Overall Vouchermatic Reviews

Here's an unbiased review of Vouchermatic. Discover how Vouchermatic users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.3/5

Based on 13 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.3

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 85%

Likelihood to recommend

Out of 100%

Vouchermatic Pros and Cons

"Setup time was short for a simple existing interface customization. Upon start of work, it took less than 2 months to roll out the tool on-site with great support from the team. Process and steps were easy for the customer to follow through."

"Easy, straightforward, not much hassle, no network issues, no downtime, and more."

"Easy to use and customizable. The client-user journey is great, as well."

"Would be better if each individual frame page was customizable (i.e., background) and more animation and font customization were possible."

"Most part seems very ok. Except that on the election or voting platform, there needs to be a look into preventing the issues of double voting."

"Additional case studies from other users will enhance the range of options accessible to new users."

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Showing 13 out of 13 Reviews

Hear directly from customers who have used Vouchermatic. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Joanna N.

Assistant Marketing Manager

Used the software for : Less than 6 months (Monthly)

Company Size :10,001+ employees

4.0

Apr 18, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great & Simple Tool for On-site Customer Engagement

Setup time was short for a simple existing interface customization. Upon starting the work, it took less than 2 months to roll out the tool on-site with great support from the team. The process and steps were easy for the customer to follow through.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Setup time was short for a simple existing interface customization. Upon start of work, it took less than 2 months to roll out the tool on-site with great support from the team. Process and steps were easy for the customer to follow through.

What do you dislike about Vouchermatic?

Would be better if each individual frame page was customizable (i.e., background) and more animation and font customization were possible.

What features is Vouchermatic currently missing?

Would be better if each individual frame page was customization (i.e. background) and more animation and font customization is possible.

What other products like Vouchermatic have you used or evaluated?

N.A.

Okabie C.

Vice President

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

4.0

Apr 04, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Experience was good

The application was used for voting and a raffle draw. The process was seamless, ensuring the voting was completed as planned, and both the online and physical raffles were conducted as intended. The winnings were properly distributed across all ranks.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Easy, straightforward, not much hassle, no network issues, no downtime, and more.

What do you dislike about Vouchermatic?

Most part seems very ok. Except that on the election or voting platform, there needs to be a look into preventing the issues of double voting.

What features is Vouchermatic currently missing?

I need to get a detailed look at the application again

What other products like Vouchermatic have you used or evaluated?

Non

Justin K.

Client Solutions Manager

Used the software for : Less than 6 months (Yearly)

Company Size :11-50 employees

5.0

Mar 18, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Effortlessly navigable with exceptionally responsive client support services

We required a digital stamp voucher capable of accommodating concurrent usage by up to 2000 users. Vouchermatic not only delivered user-friendly software but also offered valuable recommendations to streamline our operations. Their responsiveness and receptiveness to our requests and feedback were commendable throughout the entire process. We are delighted to have discovered Vouchermatic and highly recommend them to others.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Easy to use and customizable. The client-user journey is great, as well.

What do you dislike about Vouchermatic?

Additional case studies from other users will enhance the range of options accessible to new users.

What features is Vouchermatic currently missing?

None.

Vouchermatic Mar 26, 2024

Thank you so much for taking the time to share your experience with Vouchermatic. We truly appreciate your recommendation and the opportunity to work with you. Thank you again for choosing Vouchermatic!

Sean N.

Senior Project Manager

Used the software for : Less than 6 months (Weekly)

Company Size :11-50 employees

5.0

Mar 05, 2024

Verified via linkedIn.

Verified Reviewer

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Review Source: Organic

Excellent customer service and provides clear cut support

I utilized the software for an event that focused on different experiential booths, and the software allowed it to go paperless and efficient in the exploration of the different booths. I enjoyed using the program and would look to introduce other users with similar needs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic IOS App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

The speed of developing and customizing the whole product experience.

What do you dislike about Vouchermatic?

The speed of developing and customizing the whole product experience.

What features is Vouchermatic currently missing?

no

What other products like Vouchermatic have you used or evaluated?

Passport system

Vouchermatic Mar 26, 2024

Hi Sean , We are so grateful for your review. Thanks for sharing your rating with us and the community.

Edwin C.

Digital Marketing Lead

Used the software for : Less than 6 months (Daily)

Company Size :1001-5000 employees

4.0

Sep 22, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Review of Vouchermatic

A pleasant surprise for the first experience onboarding and using a gamification platform like Vouchermatic. The straightforward setup process helped us expedite a campaign revolving around gamification mechanics. Customer support was top-notch as well.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Vouchermatic IOS App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

The easy setup of our preferred branding to their platform was fast and seamless.

What do you dislike about Vouchermatic?

The backend option of limiting entries according to IP can be improved or should actually be implemented.

What features is Vouchermatic currently missing?

To block off multiple entries from a user for an IP Address.

What other products like Vouchermatic have you used or evaluated?

N/A

Ellie M.

Finance Manager

Used the software for : Less than 6 months (Yearly)

Company Size :1-10 employees

5.0

Aug 31, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Impressive Live Lucky Draw System

Using Vouchermatic enabled us to go fully electronic with our recent charity prize draw, and it looked really impressive on the large LED screens at the event. It was particularly great to see the names spin and hear the cheer when the winner was selected! The team at Vouchermatic assisted with the pre-event preparation, from the design of the prize draw slides to system training in advance of using it live on the night. We would definitely recommend Vouchermatic and look forward to using them again at our next event!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

The quality of the images on large LED screens, name spinner before random winner selection with sound effects.

What do you dislike about Vouchermatic?

Small amount of work on the system to make the draw page updates more user-friendly.

What features is Vouchermatic currently missing?

N/A

What other products like Vouchermatic have you used or evaluated?

I looked at randompicker.com but realised the quality was not of a high enough standard to work on the LED screens at our event venue

Aeron C.

Marketing Manager

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employees

4.0

Aug 31, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Good for digitalizing voucher

Allow us to transition from relying on physical vouchers to digital vouchers. Reduce wastage. Account handler Neha was helpful throughout the entire setup process.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Allow us to transform from relying on physical vouchers to digital vouchers. Reduce wastage. Account handler Neha is helpful throughout the whole process while setting up.

What do you dislike about Vouchermatic?

UI & Button graphics can be enhanced. The back function of the phone also sometimes may confuse users if mis-pressed.

What features is Vouchermatic currently missing?

n/a

What other products like Vouchermatic have you used or evaluated?

nope

Cynthia

Digital Marketing Manager

Used the software for : Less than 6 months (Yearly)

Company Size :51-200 employees

4.0

Mar 02, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great service but need to check thoroughly on formatting

Great that Vouchermatric offers a wider range of ready-to-use gaming solutions. The account servicing team is also replying very promptly. We need to check each language of the same game to ensure the formatting is the same, which the group can be more cautious about.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Great that Vouchermatric offers a wider range of ready-to-use gaming solutions. The account servicing team is also replying very promptly.

What do you dislike about Vouchermatic?

We need to thoroughly check each language of the same game to ensure the formatting is the same - which I think the team can be more cautious about.

What features is Vouchermatic currently missing?

Language localization

What other products like Vouchermatic have you used or evaluated?

Nope

Brandon T.

Associate Director

Used the software for : Less than 6 months (Yearly)

Company Size :1001-5000 employees

5.0

Jan 16, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Thank you Vouchermatic!

I used the e-stamp function for an organization-wide roadshow. Vouchermatic was easy for participants to use, highly customizable, and engaging. Additionally, the setup with the Vouchermatic team was fast and always responsive. Thank you for making the event a success; we have exceeded expectations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Easy to customize, easy to log on to. Great customer service.

What do you dislike about Vouchermatic?

Different types of grid layouts are a plus.

What features is Vouchermatic currently missing?

Optional self-customise feature

ZA T.

Marketing Director

Used the software for : Less than 6 months (Daily)

Company Size :1001-5000 employees

4.0

Nov 14, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great experience

Working with the Vouchermatic team was a great experience. They showed a quick turnaround and attentive service. I appreciate the extra effort put in when needed.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic IOS App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

attentive team and fast turnaround time.

What do you dislike about Vouchermatic?

Nothing to report as overall good experience.

What features is Vouchermatic currently missing?

no

What other products like Vouchermatic have you used or evaluated?

No

How Vouchermatic is better/different from its competitors?

Fast turnaround time

Fiona G.

Creative Manager

Used the software for : Less than 6 months (Weekly)

Company Size :51-200 employees

4.0

Aug 04, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Using Vouchermatic at a Digital Festival

Vouchermatic was a suitable application for our digital-oriented event, catering to all walks of life. However, it took some time to understand how to customize the UI. We look forward to a better experience in the future.

Feature 4

Feature

Out of 5

Ease of use 2

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic IOS App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

The gamification aspect could be enjoyed by people of all walks of life; collecting/scanning the QR codes was so easy and seamless. The data that we could get at the end of the event. The certification that the company already had.

What do you dislike about Vouchermatic?

It would be great if we could have more customization or perhaps better-looking templates and examples to speed up the design process and understanding of the steps. Also, as our event required a specific font, when applying the font in the app, the team was not able to discern the different font weights, which meant that troubleshooting took longer. Front-end development could be better; the seemingly random spacing alignment made the overall UI not as visually appealing. Additionally, certain windows or spaces have dimensions that scaled to the copy, making the overall viewing experience hard to read.

What features is Vouchermatic currently missing?

Translation for other languages

What other products like Vouchermatic have you used or evaluated?

NA

How Vouchermatic is better/different from its competitors?

Web-based, no need to download an app that becomes redundant after the event.

Vouchermatic Aug 8, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much!

Christina C.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 28, 2021

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Great customer service and Easy to use!

The team on standby is always ready to assist at any time during the event, and the platform was easy to use! Conducting the lucky draw live during a webinar provides attendees with a unique experience.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

Product was easy to use.

What do you dislike about Vouchermatic?

Music can be better controlled

Do you think Vouchermatic delivers value for the money spent?

Yes

Are you satisfied with Vouchermatic features?

Yes

Did implimentation of Vouchermatic was easy?

Yes

Vouchermatic Aug 8, 2022

Hi Chrsitina, We are so grateful for your review. Thanks for sharing your rating with us and the community

Jiarong

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 14, 2021

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Team

The team behind Vouchermatic has been great throughout the purchase, implementation, and support. The software has been reliable and meets our requirements so far. If there are additional requirements or queries, the team is quick to respond.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Vouchermatic Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vouchermatic After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vouchermatic?

The team behind Vouchermatic has been great throughout the purchase, implementation, and support. The software has been reliable and meets our requirements so far. If there are additional requirements or queries, the team is quick to respond.

What do you dislike about Vouchermatic?

The user interface for backend users can be improved, as it appears cumbersome and awkward for initial users and administrators.

Do you think Vouchermatic delivers value for the money spent?

Yes

Are you satisfied with Vouchermatic features?

Yes

Did implimentation of Vouchermatic was easy?

Yes

What features is Vouchermatic currently missing?

Nothing yet

Vouchermatic Aug 8, 2022

Hey Jiarong, Thank you so much!

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