Vouchermatic Reviews
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Overall Vouchermatic Reviews
Here's an unbiased review of Vouchermatic. Discover how Vouchermatic users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Vouchermatic Pros and Cons
"Setup time was short for a simple existing interface customization. Upon start of work, it took less than 2 months to roll out the tool on-site with great support from the team. Process and steps were easy for the customer to follow through."
"Easy, straightforward, not much hassle, no network issues, no downtime, and more."
"Easy to use and customizable. The client-user journey is great, as well."
"Would be better if each individual frame page was customizable (i.e., background) and more animation and font customization were possible."
"Most part seems very ok. Except that on the election or voting platform, there needs to be a look into preventing the issues of double voting."
"Additional case studies from other users will enhance the range of options accessible to new users."
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Hear directly from customers who have used Vouchermatic. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Joanna N.
Assistant Marketing Manager
Used the software for : Less than 6 months (Monthly)
Company Size :10,001+ employees
Verified Reviewer
Review Source: Organic
Setup time was short for a simple existing interface customization. Upon starting the work, it took less than 2 months to roll out the tool on-site with great support from the team. The process and steps were easy for the customer to follow through.
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
Setup time was short for a simple existing interface customization. Upon start of work, it took less than 2 months to roll out the tool on-site with great support from the team. Process and steps were easy for the customer to follow through.
What do you dislike about Vouchermatic?
Would be better if each individual frame page was customizable (i.e., background) and more animation and font customization were possible.
What features is Vouchermatic currently missing?
Would be better if each individual frame page was customization (i.e. background) and more animation and font customization is possible.
What other products like Vouchermatic have you used or evaluated?
N.A.
Okabie C.
Vice President
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
The application was used for voting and a raffle draw. The process was seamless, ensuring the voting was completed as planned, and both the online and physical raffles were conducted as intended. The winnings were properly distributed across all ranks.
Vouchermatic Mobile App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
Easy, straightforward, not much hassle, no network issues, no downtime, and more.
What do you dislike about Vouchermatic?
Most part seems very ok. Except that on the election or voting platform, there needs to be a look into preventing the issues of double voting.
What features is Vouchermatic currently missing?
I need to get a detailed look at the application again
What other products like Vouchermatic have you used or evaluated?
Non
Justin K.
Client Solutions Manager
Used the software for : Less than 6 months (Yearly)
Company Size :11-50 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
We required a digital stamp voucher capable of accommodating concurrent usage by up to 2000 users. Vouchermatic not only delivered user-friendly software but also offered valuable recommendations to streamline our operations. Their responsiveness and receptiveness to our requests and feedback were commendable throughout the entire process. We are delighted to have discovered Vouchermatic and highly recommend them to others.
Vouchermatic Mobile App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
Easy to use and customizable. The client-user journey is great, as well.
What do you dislike about Vouchermatic?
Additional case studies from other users will enhance the range of options accessible to new users.
What features is Vouchermatic currently missing?
None.
Thank you so much for taking the time to share your experience with Vouchermatic. We truly appreciate your recommendation and the opportunity to work with you. Thank you again for choosing Vouchermatic!
Sean N.
Senior Project Manager
Used the software for : Less than 6 months (Weekly)
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
I utilized the software for an event that focused on different experiential booths, and the software allowed it to go paperless and efficient in the exploration of the different booths. I enjoyed using the program and would look to introduce other users with similar needs.
Vouchermatic IOS App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
The speed of developing and customizing the whole product experience.
What do you dislike about Vouchermatic?
The speed of developing and customizing the whole product experience.
What features is Vouchermatic currently missing?
no
What other products like Vouchermatic have you used or evaluated?
Passport system
Hi Sean , We are so grateful for your review. Thanks for sharing your rating with us and the community.
Edwin C.
Digital Marketing Lead
Used the software for : Less than 6 months (Daily)
Company Size :1001-5000 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
A pleasant surprise for the first experience onboarding and using a gamification platform like Vouchermatic. The straightforward setup process helped us expedite a campaign revolving around gamification mechanics. Customer support was top-notch as well.
Vouchermatic IOS App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
The easy setup of our preferred branding to their platform was fast and seamless.
What do you dislike about Vouchermatic?
The backend option of limiting entries according to IP can be improved or should actually be implemented.
What features is Vouchermatic currently missing?
To block off multiple entries from a user for an IP Address.
What other products like Vouchermatic have you used or evaluated?
N/A
Ellie M.
Finance Manager
Used the software for : Less than 6 months (Yearly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
Using Vouchermatic enabled us to go fully electronic with our recent charity prize draw, and it looked really impressive on the large LED screens at the event. It was particularly great to see the names spin and hear the cheer when the winner was selected! The team at Vouchermatic assisted with the pre-event preparation, from the design of the prize draw slides to system training in advance of using it live on the night. We would definitely recommend Vouchermatic and look forward to using them again at our next event!
Vouchermatic Mobile App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
The quality of the images on large LED screens, name spinner before random winner selection with sound effects.
What do you dislike about Vouchermatic?
Small amount of work on the system to make the draw page updates more user-friendly.
What features is Vouchermatic currently missing?
N/A
What other products like Vouchermatic have you used or evaluated?
I looked at randompicker.com but realised the quality was not of a high enough standard to work on the LED screens at our event venue
Aeron C.
Marketing Manager
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
Allow us to transition from relying on physical vouchers to digital vouchers. Reduce wastage. Account handler Neha was helpful throughout the entire setup process.
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
Allow us to transform from relying on physical vouchers to digital vouchers. Reduce wastage. Account handler Neha is helpful throughout the whole process while setting up.
What do you dislike about Vouchermatic?
UI & Button graphics can be enhanced. The back function of the phone also sometimes may confuse users if mis-pressed.
What features is Vouchermatic currently missing?
n/a
What other products like Vouchermatic have you used or evaluated?
nope
Cynthia
Digital Marketing Manager
Used the software for : Less than 6 months (Yearly)
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Great that Vouchermatric offers a wider range of ready-to-use gaming solutions. The account servicing team is also replying very promptly. We need to check each language of the same game to ensure the formatting is the same, which the group can be more cautious about.
Vouchermatic Mobile App Experience
What do you like best about Vouchermatic?
Great that Vouchermatric offers a wider range of ready-to-use gaming solutions. The account servicing team is also replying very promptly.
What do you dislike about Vouchermatic?
We need to thoroughly check each language of the same game to ensure the formatting is the same - which I think the team can be more cautious about.
What features is Vouchermatic currently missing?
Language localization
What other products like Vouchermatic have you used or evaluated?
Nope
Brandon T.
Associate Director
Used the software for : Less than 6 months (Yearly)
Company Size :1001-5000 employees
Verified Reviewer
Verified User
Review Source: Organic
I used the e-stamp function for an organization-wide roadshow. Vouchermatic was easy for participants to use, highly customizable, and engaging. Additionally, the setup with the Vouchermatic team was fast and always responsive. Thank you for making the event a success; we have exceeded expectations.
Vouchermatic Mobile App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
Easy to customize, easy to log on to. Great customer service.
What do you dislike about Vouchermatic?
Different types of grid layouts are a plus.
What features is Vouchermatic currently missing?
Optional self-customise feature
ZA T.
Marketing Director
Used the software for : Less than 6 months (Daily)
Company Size :1001-5000 employees
Verified Reviewer
Verified User
Review Source: Organic
Working with the Vouchermatic team was a great experience. They showed a quick turnaround and attentive service. I appreciate the extra effort put in when needed.
Vouchermatic IOS App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
attentive team and fast turnaround time.
What do you dislike about Vouchermatic?
Nothing to report as overall good experience.
What features is Vouchermatic currently missing?
no
What other products like Vouchermatic have you used or evaluated?
No
How Vouchermatic is better/different from its competitors?
Fast turnaround time
Fiona G.
Creative Manager
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
Vouchermatic was a suitable application for our digital-oriented event, catering to all walks of life. However, it took some time to understand how to customize the UI. We look forward to a better experience in the future.
Vouchermatic IOS App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
The gamification aspect could be enjoyed by people of all walks of life; collecting/scanning the QR codes was so easy and seamless. The data that we could get at the end of the event. The certification that the company already had.
What do you dislike about Vouchermatic?
It would be great if we could have more customization or perhaps better-looking templates and examples to speed up the design process and understanding of the steps. Also, as our event required a specific font, when applying the font in the app, the team was not able to discern the different font weights, which meant that troubleshooting took longer. Front-end development could be better; the seemingly random spacing alignment made the overall UI not as visually appealing. Additionally, certain windows or spaces have dimensions that scaled to the copy, making the overall viewing experience hard to read.
What features is Vouchermatic currently missing?
Translation for other languages
What other products like Vouchermatic have you used or evaluated?
NA
How Vouchermatic is better/different from its competitors?
Web-based, no need to download an app that becomes redundant after the event.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Thank you so much!
Christina C.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
The team on standby is always ready to assist at any time during the event, and the platform was easy to use! Conducting the lucky draw live during a webinar provides attendees with a unique experience.
Vouchermatic Mobile App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
Product was easy to use.
What do you dislike about Vouchermatic?
Music can be better controlled
Do you think Vouchermatic delivers value for the money spent?
Yes
Are you satisfied with Vouchermatic features?
Yes
Did implimentation of Vouchermatic was easy?
Yes
Hi Chrsitina, We are so grateful for your review. Thanks for sharing your rating with us and the community
Jiarong
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
The team behind Vouchermatic has been great throughout the purchase, implementation, and support. The software has been reliable and meets our requirements so far. If there are additional requirements or queries, the team is quick to respond.
Vouchermatic Mobile App Experience
Vouchermatic After Sales Service Rating
What do you like best about Vouchermatic?
The team behind Vouchermatic has been great throughout the purchase, implementation, and support. The software has been reliable and meets our requirements so far. If there are additional requirements or queries, the team is quick to respond.
What do you dislike about Vouchermatic?
The user interface for backend users can be improved, as it appears cumbersome and awkward for initial users and administrators.
Do you think Vouchermatic delivers value for the money spent?
Yes
Are you satisfied with Vouchermatic features?
Yes
Did implimentation of Vouchermatic was easy?
Yes
What features is Vouchermatic currently missing?
Nothing yet
Hey Jiarong, Thank you so much!