What is Vtiger CRM?

Vtiger One is the best cloud-based CRM software for small & medium businesses with built-in Sales, Help desk, Marketing, Projects and Inventory features powered by customer One View.

Pricing

Vtiger CRM Starting Price

$ 12/User/Month

Awards
Vtiger CRM Award

Our Awards and Recognition

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Vtiger CRM Screenshots

Key Features of Vtiger CRM

Here are the powerful features that make Vtiger CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Asset Management
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM
  • CRM & Sales Reports
  • CRM Analytics
  • CRM integration
  • Customer Management
  • Customer Support
  • Developer API
  • Document Management
  • Email Integration
  • Email Marketing / SMS Marketing
  • Email Templates
  • Help Desk
  • Inventory Management
  • Invoice
  • Lead Generation
  • Mass Email
  • Product Database
  • Products & Price Books
  • Sales Quotes
  • Solution Management
  • Appointment Management
  • Call Center
  • Sales Forecasting
  • Sales Tracking
  • Opportunity Management
  • Mobile App
  • Lead Management
  • Contact Management
  • Sales Force Automation
  • Data Security
  • Inventory control
  • Work order management
  • Customer DataBase
  • Order Tracking
  • Invoices
  • Call Management
  • Field Sales Management
  • Social Media Integration
  • Document Storage
  • Workflow Management
  • Email Management
  • Accounting Integration
  • Inventory Tracking
  • Sales Orders
  • Billing & Invoicing
  • Dashboard
  • VoIP
  • Lead Capture
  • Lead Scoring
  • Pipeline Management
  • Sales Analytics
  • Sales Reporting
  • Campaign Management
  • Lead Segmentation
  • Order Management
  • Analytics
  • Knowledge Base
  • Call Logging
  • Approval Process Control
  • Help Desk Management
  • Calendar Management
  • Customizable Dashboard
  • Email Monitoring
  • Web Forms
  • Invoice Management
  • Campaign Analysis
  • Customizable Templates
  • Real Time Analytics
  • Invoice Processing
  • Sales Management
  • Workflow Automation
  • Landing Pages
  • Product Catalog
  • Customization
  • Business Process Automation
  • Sales Pipeline Tracking
  • Sales Dashboards & Reports
  • Data Analysis
  • Customer Engagement
  • Templates
  • Auto-Responders
  • Email Response Control
  • Sales Trend Analysis
  • Appointment Scheduling
  • Approval Workflow
  • Integrations
  • CRM Integration
  • Customizable invoices
  • Email Marketing
  • Sales pipeline management
  • Data Import / Export
  • Appointment Reminders
  • Sales Performance Reports
  • Sales Reports
  • Import / Export Management
  • Document Templates
  • Customer Profiles
  • GDPR Compliance
  • Document Tagging
  • Audience Segmentation
  • Alerts / Escalation
  • Drip Campaigns
  • Calendar Sync
  • Landing Pages/Web Forms
  • Activity Log
  • SLA Management
  • SLA Monitoring
  • Deal Management
  • Manage Tasks
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Vtiger CRM Pricing

Here are the pricing plans for Vtiger CRM. Choose the plan that best fits your requirements and budget. Get Detailed Vtiger CRM pricing as per your requirements.

One Growth
$ 12
User/Month
  • Lead and Contact Management
  • Salesforce Automation - Multiple pipelines
  • Internal Collaboration
  • Help Desk
  • Inventory Management
  • Reports and Analytics
  • Automation
Get Pricing
One Professional
$ 30
User/Month
  • Everything in One Growth plus:
  • Salesforce Automation - Profile & Engagement Scoring
  • Help Desk - Social Ticketing, Round Robin Ticket Assignment, Least Loaded Ticket Assignment, Agent Level Business Hours
  • Conversations - Internal Team Collaboration Live Web Chat
  • Dashboards - Sales Insights, Support Insights, Customizable Reports & Dashboards
  • Inventory Management - Invoicing Vendor Management, Purchase Order Management, Subscriptions, Payment Tracking, Sales Order
Get Pricing
One Enterprise
$ 42
User/Month
  • Everything in One Professional plus:
  • Contact Engagement - Best Time to Contact
  • Salesforce Automation - Multi Currencies
  • Help Desk - Work order management
  • Project Management - Automated Time Tracking and Billing
  • Internal Ticketing - Internal Ticketing system for employees and Insights
Get Pricing

Vtiger CRM Specifications

Get a closer look at the technical specifications and system requirements for Vtiger CRM. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Mobile Platforms :
Language Support :
English
Business :
Freelancers
StartUps
SMEs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Integrations :
  • GMail
  • Zapier
  • Microsoft Teams
  • Google Workspace
  • WhatsApp
  • Microsoft Outlook
  • Microsoft Exchange
  • Office 365
  • Mailchimp
  • DocuSign
  • QuickBooks
  • Xero
  • Tally
  • Twilio
  • PayPal
  • Dropbox
  • Google Drive
  • Magento
  • Zoom Meetings
  • Facebook
  • Stripe
  • LinkedIn
  • Clearbit
  • Webex
  • Google Meet
  • Razorpay
  • Google Maps
  • Hunter.io
  • Twitter
  • WooCommerce
Company Details :
Company Name : Vtiger
Headquarter : Bangalore
Website : Visit Website
Full Address : No. 18, 20th Main 2nd Block, Rajaji Nagar, Bangalore - 560010

Vtiger CRM Comparisons

Compare Vtiger CRM with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Vtiger CRM Description

Here's the comprehensive description of Vtiger CRM. Gain a brief understanding of its unique features and exceptional benefits.

Vtiger Build stronger, longer lasting relationships with CRM software that helps you increase sales wins, expand marketing reach, and improve customer service.

Feature:

  1. Get up to speed on each relationship faster, with a 360-degree history of your contacts
  2. Never lose track of your high priority deals, with a visualized sales pipeline
  3. Reach out instantly, with one-click emailing and calling
  4. Accelerate closure-to-payment, with quoting, invoicing, and payment requests
  5. Analyze performance with reports and forecasts

Vtiger CRM Videos

Overall Vtiger CRM Reviews

Here's our unbiased review of Vtiger CRM. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.3/5

Based on 6 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

Vtiger CRM Pros and Cons

"- Cloud based, access from anywhere - Easy and intuitive dashboard - Able to customize modules, its fields and options as well - Able to create modules from scratch with correlating workflows - There is rarely any downtime or maintenance issue - Mobile app is available for Android and iOS device"

"Everything is amazing. However, it is highly affordable, which make it suitable for small businesses."

"It is an application that helps organize everything related to marketing, sales and support- It has a very easy-to-use user interface"

"- I would like to see is the ability to report across more modules - For some issues and requirements, the development time takes quite long"

"There is no much to mention as a drawback. However. the installation is not as straightforward as possible."

"Not provided new enhancement points as per their commitment- Default sales & help desk reports should be prepared by Vtiger team and available in 'Reports' module"

6 Vtiger CRM Reviews

Hear directly from customers who have used Vtiger CRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Jay R.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Oct 06, 2020

A solution to simplify your work

From my experience with Vtiger, I can say that it has simplified all the critical processes of my company; our sales team is able to track opportunities and view sales funnel reports, our marketing team is able to email and tag the contacts to specific target audiences, our project unit also has better follow-up and control with great reworking capabilities & alerts and the management team has truthful information for the decision making. So, my overall experience is very good with Vtiger CRM.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Vtiger CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Vtiger CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Vtiger CRM?

- Cloud based, access from anywhere - Easy and intuitive dashboard - Able to customize modules, its fields and options as well - Able to create modules from scratch with correlating workflows - There is rarely any downtime or maintenance issue - Mobile app is available for Android and iOS device

What do you dislike about Vtiger CRM?

- I would like to see is the ability to report across more modules - For some issues and requirements, the development time takes quite long

Do you think Vtiger CRM delivers value for the money spent?

Yes

Are you satisfied with Vtiger CRM features?

Yes

Did implimentation of Vtiger CRM was easy?

Yes

What features is Vtiger CRM currently missing?

No

What other products like Vtiger CRM have you used or evaluated?

Suite CRM and Highrise CRM

How Vtiger CRM is better/different from its competitors?

In terms of pricing and customization options

Sophia A.

Sales Manager

Used the software for : More than 1 year

Company Size :11-50 employees

4.0

Dec 24, 2019

Great All in One CRM

I see it as the perfect CRM for your sales. Handles all necessary sales automation process with all perfection. I have discovered also that it has several variants and can work virtually for all kinds of businesses

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Vtiger CRM?

Everything is amazing. However, it is highly affordable, which make it suitable for small businesses.

What do you dislike about Vtiger CRM?

There is no much to mention as a drawback. However. the installation is not as straightforward as possible.

Jay

Business Analyst

Used the software for : More than 1 year

Company Size :51-200 employees

4.0

Aug 29, 2019

Best online system for customer relations

For business it is very important to find a quality multi-functional CRM system that will combine the capabilities of all the necessary programs for successful business. The program has all the necessary functions for sales, effective marketing and customer support. We are using Organization, Contact, Opportunity, Comment, Calendar, Documents, Cases and Reports modules. - Organization and Contact module is useful to enter details of customer's account and contact; - Opportunity module is useful to convert our hot / potential customer (or lead) in to the business; - Comment module is useful to make comment to the records; - Calendar module is useful to enter meeting / call related details for the records; - Document module is useful to upload / download the documents; - Cases module is useful to create cases related to respective Opportunity / Contact; - Reports module is useful to prepare and manage various reports

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Vtiger CRM?

It is an application that helps organize everything related to marketing, sales and support- It has a very easy-to-use user interface

What do you dislike about Vtiger CRM?

Not provided new enhancement points as per their commitment- Default sales & help desk reports should be prepared by Vtiger team and available in 'Reports' module

Virmadevsinh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 21, 2017

Excellent Software

With Vtiger CRM software, the web interface is very easy to use and the speed is quite good. Its biggest advantages are that the software is accessible from anywhere and that it is cloud based. It has a central database with every detail that we need for dealing with companies, clients, mail outs, tech support or training. It provides the users with powerful automation options such as automatic sending of a follow up email just a week after sending a quotation. The technical as well customer support team is amazing. We always get a reply within an hour of sending a query. They go the extra mile to help their customers sort out an issue. When my team recently wanted some customisation on a PDF template, their team spent several hours working on it and sorted the necessary changes for us. You're bound to get a lot more than what you pay for. Don't let the low price fool you because Vtiger does 90% of what other software do, for a much lower price.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Akash

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 20, 2017

The customer support is amazing and the representatives are highly knowledgeable.

Vtiger CRM software includes everything that an organization needs to be customer centric in terms of sales, support, and marketing. With this software, users can easily manage contacts, send email track deals, send and build quotes and invoices, track customer projects, and collaborate with the help of different built-in communication tools. There is immense ease of use in managing marketing campaigns, sending email templates and editing HTML emails.The customer support is amazing and the representatives are highly knowledgeable. They are ready to go the extra mile for their customers. Vtiger in its entirety is quite impressive and their team is always working on its growth by introducing new features from time to time. Vtiger provides better access to the information that my team needs at anytime, even when we do not have an internet connection. It has been a wonderful experience with Vtiger and we would like to continue the association.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Piyush

Co-Founder

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 09, 2016

Easy to get started - satisfactory CRM for SMB users

During the early days of our startups we were using Vtiger CRM to manage all the inquiries and customers. We tried many other paid/free crm but none of them match the flexibility and easy of use compared to Vtiger. Hosted cloud based vtiger solutions fits perfect for most of SMB, it comes with all the basic needs like contacts management, integration , email integration, reminder, scheduling, working in team.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Alternatives of Vtiger CRM

Explore alternative software options that can fulfill similar requirements as Vtiger CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Vtiger CRM FAQs

How much does Vtiger CRM cost?

The starting price of Vtiger CRM is $ 12/User/Month. It has different pricing plans:

  1. One Growth : $ 12/User/Month
  2. One Professional : $ 30/User/Month
  3. One Enterprise : $ 42/User/Month

Vtiger CRM also provides a free trial to users.

What apps do Vtiger CRM integrate with?

Vtiger CRM integrates with various apps:

  • GMail
  • Zapier
  • Microsoft Teams
  • Google Workspace
  • WhatsApp
  • Microsoft Outlook
  • Microsoft Exchange
  • Office 365
  • Mailchimp
  • DocuSign
  • QuickBooks
  • Xero
  • Tally
  • Twilio
  • PayPal
  • Dropbox
  • Google Drive
  • Magento
  • Zoom Meetings
  • Facebook
  • Stripe
  • LinkedIn
  • Clearbit
  • Webex
  • Google Meet
  • Razorpay
  • Google Maps
  • Hunter.io
  • Twitter
  • WooCommerce

What are the top 5 features for Vtiger CRM?

The top 5 features for Vtiger CRM are:

  • Asset Management
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM
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