Web Help Desk
What is Web Help Desk?
Web Help Desk software delivers simplicity and automation to streamline help desk ticketing and IT asset management. Benefit from built-in knowledge base, IT change control, SLA alerting, performance reporting, customer surveys, and more.
Web Help Desk Starting Price
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
Web Help Desk Screenshots
Key Features of Web Help Desk
Here are the powerful features that make Web Help Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Customer DataBase
- Self Service Portal
- Alerts/Escalation
- Automated Routing
- Contract Management
- Inbox Queue Management
- Incident Management
- Known Issue Management
- Service Desk (ITIL ITSM)
- Ticket Management
- Service Level Management
Web Help Desk Specifications
Get a closer look at the technical specifications and system requirements for Web Help Desk. Find out if it's compatible with your operating system and other software.
Web Help Desk Comparisons
Compare Web Help Desk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
.png){kind=logo}
Web Help Desk Videos
Overall Web Help Desk Reviews
Thinking about using Web Help Desk? Check out verified user reviews & ratings based on Web Help Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Web Help Desk Pros and Cons
"The biggest advantage of this software is its ease of operation despite the complex module. Anyone after a little training can gain mastery over this software. It will automate all your basis to advanced functions."
"Comes only with IOS mobile app support. All other will be disappointed. An Android version is highly recommended."
1 Web Help Desk Reviews
Hear directly from customers who have used Web Help Desk. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Izabela
Used the software for : More than 1 year
Company Size :501-1000 employees
Good user-interface
I opted this help desk software from my small-sized organization. I must say that it proved its worthiness in various manners. I can easily create the extensive sales and expense reports along with self-serve portal. The software has highly user-friendly interface that makes it austere fro customary usage.
What do you like best about Web Help Desk?
The biggest advantage of this software is its ease of operation despite the complex module. Anyone after a little training can gain mastery over this software. It will automate all your basis to advanced functions.
What do you dislike about Web Help Desk?
Comes only with IOS mobile app support. All other will be disappointed. An Android version is highly recommended.
Alternatives of Web Help Desk
Explore alternative software options that can fulfill similar requirements as Web Help Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Web Help Desk FAQs
What are the top 5 features for Web Help Desk?
The top 5 features for Web Help Desk are:
- Customer DataBase
- Self Service Portal
- Alerts/Escalation
- Automated Routing
- Contract Management
What type of customer support is available from Web Help Desk?
The available support which Web Help Desk provides is:
Where is the headquarters/company of Web Help Desk located?
The headquarters/company of Web Help Desk is located at Austin and Texas.
