Web Help Desk Alternatives & Competitors

Salesforce is a very good app and easy to use. It is a versatile project management software designed to help teams organize tasks, track progress, and collaborate efficiently. Whether you're a freelancer managing a few projects or part of a larger organization, XYZ provides a... Read Salesforce Reviews

The platform is extremely user-friendly, feature-rich, and intuitive. In my opinion, the most appealing aspect of EngageBay is its ease of use. You'll love EngageBay whether you're a seasoned user from another platform or a first-time user. The support staff is equally impressive... Read EngageBay Reviews

Zendesk is very nice software. It made my work as easy as it could be. It looks like the work of at least 15 employees. Read Zendesk Reviews

Jira is a highly recommended web development project management service, especially for benchmarking. We strongly recommend it for tracking time and work hours, as well as monitoring project expenses. Read Jira Software Reviews

Zoho Desk has transformed my process, increasing both efficiency and client happiness. It allows for seamless customer ticket management and cooperation with team members by centralizing communication channels and streamlining support operations. Zoho Desk's automation, knowledge... Read Zoho Desk Reviews

LiveAgent makes email processing easier. It is a great email management software that allows us to handle customer and supplier emails very quickly. Read LiveAgent Reviews

Switching from Salesforce to BIGContacts was a huge relief for my small business. We got the features our business needed at reasonable prices. The tool is designed to be efficient without being complicated. The clean interface is highly beneficial, and I am a massive fan. Read BIGContacts Reviews

We recently launched a product and needed a manual to help customers understand and use it. Thanks to ProProfs, we now have a dedicated manual that’s engaging, visual, and searchable. Each step and concept is explained visually, which is a huge help for our customers. Read ProProfs Knowledge Base Reviews

If you think ProProfs Help Desk is just another ticketing system, you are highly mistaken. It is much more. In addition to managing your tickets, you can hold live chat interactions to grow your sales, create a knowledge base to reduce ticket volume, and share surveys to monitor ... Read ProProfs Help Desk Reviews

This is an easy-to-navigate helpdesk. For anyone new to the software or any advanced helpdesk like this, it may look daunting during onboarding, but just give it a couple of hours and it will make life easier. My immediate requirements of sending out communications, resolving ema... Read Faveo HelpDesk Reviews