WebEngage Reviews

We had difficulty finding an affordable automation tool with good API support and an easy-to-use journey builder for SMS and email. For that, WebEngage hits all the right notes. It packs the punch of large automation frameworks like Marketo, Eloqua, or Responsys. Yet, it is much less expensive, and the tech stack is far more startup-friendly. Regarding communication, we now have significantly improved control over targeting thanks to WebEngage. We've seen improvements throughout the funnel by sending the right content in the right context.

Enjoying this product has been a dream. It's as if we offer our clients a technique to integrate customer engagement tools into our site to gather valuable customer feedback. WebEngage is straightforward and helpful, and easy to incorporate into our website. After integration, we were able to build our own contact and feedback forms, as well as on-site surveys, allowing us to continuously improve the customer experience.

WebEngage is a brand new website and company that offers customers a strategy to integrate client engagement tools into their website to collect valuable consumer feedback. The goal of WebEngage is to be as simple and convenient to integrate into your website as possible, adding useful customer suggestion tools without interrupting your purchase experiences. To achieve this, they provide one-time integration, no major code changes, and all available controls and settings will be managed from a single dashboard for the simplest possible use. Once integrated, you will be able to build your own contact and feedback forms, as well as on-site surveys that will allow you to seek user input in real time, whether you need to measure customer satisfaction, generate leads, or gauge the effectiveness of a new advertising campaign. The WebEngage tools are designed to allow you to decide how they will be used and for what purpose. Fee Plans: WebEngage offers plans suitable based on the scale of your website's monthly visitor market. The Basic Plan is priced at $59 per month, ideal for up to 10,000 visitors, and offers customizable forms, multi-question surveys, SSL support, and more. The Standard Plan is priced at $179 per month, suitable for websites with up to 50,000 monthly visitors, and includes all the features of the Basic Plan plus intelligent feedback routing, advanced targeting options, and customizable messages. They also offer two options for websites with a higher volume of visitors. The first is their Premium Plan, priced at $549 per month, suitable for websites with up to 250,000 visitors, offering all the Standard Plan features, plus customized email templates, visitor sampling, advanced targeting, Google Analytics integration, and more. The final option is their Enterprise Lite Plan, priced at $1,149 per month, best suited for 500,000 monthly visitors, offering all features of the Premium Plan, plus conversation tracking, custom targeting rules, invoice billing and agreements, and more. Regardless of the plan you choose, you will have a fourteen-day free trial to ensure it works for you before paying, and if you choose to pay for your plan annually instead of monthly, you will receive a discount off your monthly cost.

We have effectively personalized our customer contact functions and significantly increased client satisfaction. Through discreet yet powerful client profiling functions and comprehensive tools for understanding user behavior, we have implemented a much more robust and customer-oriented sales strategy, all thanks to WebEngage.

When we decided to overhaul and modernize our marketing process, the first thing that came to mind was getting a good CRM since our customer base was growing steadily. To that end, we chanced upon a free trial of the Webengage software and have since become regular paid users. The functions we specifically liked were those of multi-channel marketing, which increased the visibility and accessibility of our products.

We have used the campaign personalization engine of WebEngage and have benefited in multiple ways towards greater customer engagement and satisfaction. We have been able to create dynamically personalized messages and campaigns and used push notifications to great effect. It has also helped us personalize our communication across the web, email, and SMS channels. Overall, a great experience!

WebEngage has been a phenomenal tool for us to increase our customer engagement and satisfaction. With unique features such as cross-device segmentation and multi-channel engagement, we have been able to improve the performance of our sales teams as well as the field reps. The customer service is quite friendly and forthcoming too. Five stars from us!

This tool is a marketer's best friend. It completely removes the need to talk to the tech team for deploying marketing messages on the website. Perfect for running surveys, feedback, or notifications. A must for marketers.