Best Whatsapp Business API Providers
Best WhatsApp Business API providers are TextLocal, MSG91, Kaleyra, Ameyo Contact Center, MessageBird, PickyAssist, and DreamChatbots. WhatsApp business comes with several APIs, and now you can use them entirely for your business success and growth.
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List of 20 Best WhatsApp Business API Providers
RapBooster Basic simplifies marketing by utilizing the popularity of WhatsApp. With it, businesses can send messages, images, videos, and audio to their potential customers. Read Rap Booster Reviews
Starting Price: Available on Request
Recent Review
"Well developed software! Highly recommended, Definitely Top class app/software developement company!" - Ayesha
| Pros | Cons |
|---|---|
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Not providing any service |
Not providing any service or picking my call. |
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Quick login and campaign execution. |
The customer service is slow sometimes. |
Textlocal is the most comprehensive SMS-based mobile marketing and customer engagement product for businesses and multi-award-winning software with over 1,65,000 enterprise customers. Textlocal offers best-in-class features, robust technology and excellent carrier relationships, backed by fanatic support. Read TextLocal Reviews
Starting Price: Available on Request
Recent Review
"The experience was okay, customer support is not good" - Yogesh Mishra
| Pros | Cons |
|---|---|
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The POC was very cooperative but the tech team is not able to cater our need and help us properly |
Pricing as well as delivery rates is the major concern here, can be worked on |
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MSG91 is an enterprise SMS solutions provider that is on a mission to elevate the standard of express SMS services through the world's best panel and a robust mechanism. MSG91 gives you the power to boost the way your business communicates. Read MSG91 Reviews
Starting Price: Available on Request
Recent Review
"Good messaging service" - Shabbir husain
| Pros | Cons |
|---|---|
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Message duration time |
Didnt find it till now |
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the delivery rate of MSG91 is very GOOD and Customer support is prompt |
msg delivery could be better in the API response |
Best Whatsapp Marketing Software, whatsapp sender
Get Free WaapBlaster is innovative Whatsapp marketing software that renders you to reach out your possible customers in most easy and impressive manner. You can easily share videos, images, and promotional plans in bulk. Read Wappblaster Cloud Sender Reviews
Starting Price: $27.78 Per Year 1 WA Account
Recent Review
"Best software and helpful" - Ateek
| Pros | Cons |
|---|---|
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This is very simple and easy to use |
All are ok but import group contacts |
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Price and services |
Button nd api |
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WhatsEra is a Cloud Base WhatsApp marketing platform that allows you to shoot bulk WhatsApp messages with a single click. This software is designed for startup & enterprises level businesses. Through this software, you can shoot personalized promotional messages. Read WhatsEra Reviews
Starting Price: Available on Request
Recent Review
"whats era " - amit
| Pros | Cons |
|---|---|
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thereafter sell service and support and price, Rahul and his team are available on short notice for support |
they are improving their services day by them so none for now to be specific whats era whats app bulk massaging services |
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Their Customer Support and Easy dashboard. I've been using Whatso for a few months now and I'm really impressed with it. It's a great way to connect with my customers and promote my business on WhatsApp.Sure, here is a positive review of a WhatsApp marketing tool:I've been using Whatso for a few months now and I'm really impressed with it. It's a great way to connect with my customers and promote my business on WhatsApp.What I like most about Whatso is its ease of use. It's really simple to set up and use, even if you're not tech-savvy. I can create and send messages quickly and easily, and I can track the results of my campaigns to see what's working and what's not. |
Need the name also to be displayed as the company name instead of a number. Rest is fine |
Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots. Read Kaleyra Reviews
Starting Price: Available on Request
Recent Review
"Exactly what I needed!" - Startup Builder
| Pros | Cons |
|---|---|
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It has easy integration about sms. One line of code for sms integration. |
The chatbot feature can be advanced. Not good like against its compeitiors. |
SuprSend offers a scalable notification infrastructure for sending workflow-based transactional notifications, running CRONs, and engagement campaigns. Every notification API channel included (SMS, Slack, Whatsapp, Email, Push, and App Inbox). Read SuprSend Reviews
Starting Price: Available on Request
Recent Review
"Freeing up Developer's time is what SuprSend does for me" - Sumedha Das
| Pros | Cons |
|---|---|
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In our case a lot of notification logic has to be integrated in the code, which was simplified with this new notification infrastructure. SuprSend saves us a lot of developer bandwidth here by giving easy to make workflows, and the ability to hand control to non-technical team members has been a big plus. The incident and scale management features have also been a lifesaver during high traffic periods. |
To be honest, there isn't much that I dislike about SuprSend. The platform does what it promises, and it does it well. |
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Our CTO liked the product, hence I like it too.Easy to integrate, the API is straightforward and the documentation was spot on. Went live in 3 daysWe were able to tailor the look and feel to match our brand and provide a better user experience for our clients.Reliable delivery: One of the biggest pain points we had with our previous notification infrastructure was deliveryreliability. SuprSend has completely eliminated that issue for us. |
The interface could be more user-friendly: While the customization options are great, the interface for setting them up could be more intuitive. It took some time to figure out exactly how to get everything set up the way we wanted. |
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Sell your B2B/B2C products 7x faster using WhatsApp Business API on mobile. Use a single number, reach unlimited customers on WhatsApp, and manage leads and customers easily. Read DoubleTick Reviews
Starting Price: $20.83 Single User
Recent Review
"Review of DoubleTick" - Hassan Mohiyudin
| Pros | Cons |
|---|---|
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What I truly cherished about it is that I get moment warnings for messages. Basic and Negligible experience of email open following, nothing else.Great to realize my significant messages are being opened.The connection point is easy to understand and simple to explore, simplifying it to coordinate and focus on my inbox and expanded my efficiency and effectiveness while managing a huge volume of messages. |
Twofold tick is deficient in specific high level elements, for example, email assignment or high level group collaboration.I didn't tracked down any cons in the item Yet Combination was consistent and there's nothing dislike. |
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What I truly cherished about it is that I get moment warnings for messages. Basic and Negligible experience of email open following, nothing else. |
Twofold tick is spilling in specific high level elements like email assignment or high level group joint effort.There are very few subtleties, for instance when was the email opened with the date and time. |
Whappext's WhatsApp Marketing Software allows you to send bulk WhatsApp messages to millions of customers without even saving their contact number on your phone. Send text, image, videos, document, etc. Read Whappext Reviews
Starting Price: $125 Per License
Recent Review
"Best software for Whatsapp marketing ever used" - Joe Cartel
| Pros | Cons |
|---|---|
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Its speed and reporting. Automatically filters the non-whatsapp numbers so I can eliminate it.Besides, the software is the best thing that has happened with my business. |
Nothing much! It really does everything it should do. |
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews
Starting Price: Available on Request
Recent Review
"Highly recommended for any organization who dialing daily basics " - Aman Kumar
| Pros | Cons |
|---|---|
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I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world. |
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP" |
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Data rechurn is very easy, and you can increase attempts very easy. |
Real time monitor is best in this and pacing works very good. |
We are Smartping , Leading cloud telephony services Provider We Help Enterprises, Marketers & CXOs Work Smart We started 6 years ago, is now nothing short of roller-coaster ride. Read Smartping Reviews
Starting Price: $27.76 Single License
Recent Review
"My Personal Review on Smartping" - Amina Bint Abbas
| Pros | Cons |
|---|---|
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Smartping is a particular Venture Correspondences specialist organization. It offers brilliant correspondence arrangements upheld by creative and canny innovation stages for SMEs, Mnc's, huge Ventures and Government elements. In general an awesome stage with phenomenal help close by. The client assistance we get is best in class and specifically. The stage functions admirably with most of issues being self-incurred. |
There is likewise an absence of profundity in revealing and truly requires a dashboard for a depiction of email of some kind or another/SMS execution; this anyway has proactively been examined and to the extent that I'm mindful, is ready to go. |
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Datagen Internet Service Pvt. Ltd. is a trusted enterprise grade platform that serves messaging, voice broadcast and WhatsApp business API worldwide. A top-notch features, exceptional user experience, resilient technology, and strong carrier partnerships. Read Datagen Reviews
Starting Price: Available on Request
Recent Review
"Review for Datagen" - Riaz Ahmed
| Pros | Cons |
|---|---|
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also love the create Datagen something that multiple departments, like admissions, have wanted to better futures for his life Datagen is most impressive ". |
were hard to really navigate in relation to our feedback and data recovery |
360dialog is a fully featured Marketing Automation Software designed to serve SMEs, Enterprises. 360dialog provides end-to-end solutions designed for Web App. This online Marketing Automation system offers Analytics/ROI Tracking, Sales Intelligence at one place. Learn more about 360dialog
Starting Price: Available on Request
Improve your service deliverance and update your customers about your services progress by sending personalized bulk SMS service of innovative bulk SMS software, Clickatell. This SMS software helps you to send bulk SMS in more than 220 territories at the same time. Learn more about Clickatell
Starting Price: $1300 Per Month
KeyReply is a fully featured Live Chat Software designed to serve Enterprises, SMEs. KeyReply provides end-to-end solutions designed for Windows. This online Live Chat system offers Proactive Chat, Third Party Integration at one place. Learn more about KeyReply
Starting Price: Available on Request
MessageBird is an impeccable business phone software which helps in voice calls, SMS texting and WhatsApp communicating at a reasonable price. It connects to over 220 global operators. Learn more about MessageBird
Starting Price: Available on Request
Android Phone As Gateway For WhatsApp, SMS, Call Automate Your Business with Picky Assist & Save upto 50% of the Running Cost You don’t need any 3rd party costly gateway’s like Twillo, Clickatell to send and receive WhatsApp,SMS & Calls. All you need is an Android Phon Learn more about PickyAssist
Starting Price: $35 User/Month
Develop Your Own Dream Chatbots and grow your busi
Dream ChatBot is a great way to deliver personalized customer service across your customers’ favorite communication channels around the clock helps to Grow your business. Learn more about DreamChatbots
Starting Price: Available on Request
Create chatbots and integrate WhatsApp with your systems: ERP, CRM, your app or website. You can easily use any programming language. UltraMsg is a developer-friendly integration API Learn more about Ultramsg
Starting Price: Available on Request
Streamline Communications with an All-in-One, GDPR-Compliant Integrated Inbox for WhatsApp and Other Major Messengers. Get the right messages out quickly & professionally - no more switching between windows or waiting for answers! Learn more about ChatWerk
Starting Price: Available on Request
Recent Review
Until 30th Jun 2023
In today's ever-growing business environment, companies must stay interconnected with their users in real time using Whatsapp, one of the most popular messaging app for providing omnichannel customer engagement platforms. WhatsApp Business API providers offer an efficient way to engage customers & streamline operations.
This comprehensive guide will provide an in-depth analysis of the best WhatsApp Business API providers in 2023.
What Is a WhatsApp Business API Provider?
A WhatsApp API provider offers businesses WhatsApp API access to WhatsApp's messaging platform. These providers offer various features, including messaging template management, AI chatbots, two-way messaging, text and multimedia messaging, logs, integration with CRM software, & automate notifications.
Why Do You Need WhatsApp API Providers?
WhatsApp API providers offer a range of benefits to companies. For different types of companies, the use case might be different.
For example, in a D2C company like H&M, Gilette, and more, Whatsapp may be required to provide order confirmation, payment confirmation, refund initiation, and even marketing updates.
A B2B company might use Whatsapp to connect with internal stakeholders or clients using messaging. Since Whatsapp has a deeper penetration rate in India, it would be a suitable medium to stay connected with different teams.
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Improved customer engagement
WhatsApp API providers offer an efficient way to interact with users, improving engagement. With the help of messaging templates and AI chatbots, companies can provide personalized responses to user queries.
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Faster response times
With WhatsApp API providers, companies can respond faster to user queries. This helps in building user trust & loyalty. Moreover, faster responses can help close deals early as you target the customers when they are active on your site.
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Streamlined operations
With the help of WhatsApp API providers, companies can streamline their operations. They can automate appointment scheduling, offering product discounts, order tracking and confirmation, & payment and transaction processing.
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Increased sales
By using WhatsApp API providers, businesses can increase their sales. They can use the platform to send promotional notifications, offer discounts, and provide product updates.
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Improved customer loyalty
Companies can improve client loyalty by providing personalized responses to customer queries using AI chatbots powered by ChatGPT. WhatsApp API providers also offer logs and analytics functions to help companies measure user satisfaction and loyalty.
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Global reach
WhatsApp API providers offer a global reach, allowing companies to communicate with customers globally. Companies use it primarily for D2C sales with global demand, making Whatsapp an efficient notification channel.
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Cost-effective
Using WhatsApp API providers can be cost-effective for company operations. They can automate tasks, resulting in reduced labor costs. Moreover, internal communication can also be simplified using Whatsapp, leading to lower operational inputs.
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Personalized communication
Send personalized notifications to make the end-users feel special and take the desired action. WhatsApp API providers offer features like text/ multimedia messaging, which can be used to send personalized notifications.
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Enhanced security
WhatsApp cloud API providers offer improved security features, ensuring user data is secure. They also offer encryption for messages/ files, ensuring customer data is kept safe.
What Features Do WhatsApp API Providers Offer?
WhatsApp business app providers offer a range of features that can be used to improve customer engagement and streamline company operations.
These include messaging templates, chatbots, analytics, multimedia messaging, appointment scheduling, order tracking and confirmation, payment processing, global reach, enhanced security features & encryption.
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Messaging templates
Messaging templates are pre-written messages that companies can use to quickly and efficiently respond to customer queries. These templates are designed to be personalized to each customer, ensuring they receive the information they need as quickly as possible. Companies can reduce response times and improve customer satisfaction by using messaging templates.
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Chatbots
Chatbots are automated messaging tools that can handle customer queries in real-time. These bots use artificial intelligence to understand the context of the user's query and provide relevant responses. Chatbots are becoming increasingly popular among businesses due to their ability to provide efficient and personalized customer service.
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Two-way messaging
Two-way messaging allows companies to communicate with customers in real-time. This means businesses can provide instant customer support and assistance, improving their overall experience. Two-way messaging also enables companies to quickly resolve customer queries, reducing the risk of negative reviews and complaints.
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Multimedia messaging
Multimedia messaging allows companies to send their customers images, videos, and other media. This can be a powerful tool for businesses, enabling them to provide visual information and showcase their products or services more engagingly. Multimedia messaging can also send personalized offers and promotions, enhancing the customer experience.
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Analytics
Analytics tools allow companies to track customer interactions and gain insights into customer behavior. This data can be used to optimize customer service strategies and improve customer satisfaction. Businesses can identify trends and patterns by analyzing customer data, enabling them to make informed decisions about their messaging strategies.
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Integration with CRM software
Integration with CRM software allows companies to manage customer interactions and track customer behavior. This integration lets businesses view customer information in one place, making it easier to provide personalized support and assistance. Integration with CRM software also enables companies to track customer interactions across multiple channels, improving the overall customer experience.
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Automated message scheduling
Automated message scheduling allows companies to send and receive messages at predetermined times, improving efficiency. This tool is particularly useful for businesses with high volumes of customer queries, as it enables them to manage their messaging more effectively. By scheduling messages in advance, companies can reduce response times and improve customer satisfaction.
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Customized branding
Customized branding allows companies to personalize their messaging and build their brand. Businesses can create a consistent and recognizable customer experience by incorporating their branding into their messaging. This can be particularly powerful for businesses that rely on customer loyalty, as it can help build customer trust and credibility.
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Appointment scheduling
Appointment scheduling allows users to book appointments with companies in a convenient manner. This tool is particularly useful for businesses in industries such as healthcare and beauty, where customers need to schedule appointments in advance. By offering appointment scheduling through WhatsApp, businesses can make the process more efficient and convenient for their customers, improving the overall customer experience.
Use Cases offered by WhatsApp Business API Provider
Providers of WhatsApp API offer a diverse range of utilization cases that organizations can employ to enhance user engagement by simplifying operations.
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Customer support
Companies can utilize the WhatsApp Business API providers to provide user support, allowing them to respond promptly to queries and concerns. For example, HP Inc. provides Whatsapp customer support as one of its primary features, which its users widely appreciate.
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Sales and marketing
Businesses can leverage the WhatsApp API providers for sales and marketing to showcase their business offerings and promote their brands effectively. D2C brands primarily use this feature to sell their products directly to consumers.
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E-commerce
Organizations can utilize WhatsApp messages to streamline their operations and enhance user engagement in e-commerce, allowing users to browse and purchase products seamlessly.
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Travel
Companies can utilize WhatsApp messages to keep their users updated by providing real-time travel updates, such as flight delays, cancellations, or route changes. Many companies like MakeMyTrip use Whatsapp as a secondary communication channel.
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Appointment scheduling
Organizations can utilize WhatsApp Business API providers to automate the appointment scheduling process and improve efficiency by providing users with a seamless booking experience.
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Order tracking and confirmation
Businesses can utilize WhatsApp Business API providers to offer real-time order tracking and confirmation updates to their users, allowing them to monitor the status of their orders effortlessly.
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Payment and transaction processing
Organizations can leverage WhatsApp Business API providers to streamline their operations by offering users a smooth payment and transaction processing experience.
How To Choose the Right WhatsApp Business API Provider?
When choosing a WhatsApp Business API provider, businesses should consider the following factors:
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Wide integration options
Businesses should choose a provider that offers a wide range of integration options, allowing them to connect with other tools and systems. Integrations help companies streamline their operations without the need for additional human resources.
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Alternate channel fall-back mechanisms
Providers should offer alternate channel fall-back mechanisms, ensuring customer queries are answered even if the WhatsApp platform is down. For example, with SuprSend, you can set SMS as a fallback channel, so wherever Whatsapp servers are down, you can use SMS to send your messages.
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Business Process Automation
Providers should offer business process automation, allowing businesses to automate tasks and improve efficiency. Similar to IVR, you can let users get to a specific action item using Whatsapp sequences.
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Live agent chat app
Providers should offer a live agent chat app, allowing businesses to provide real-time support to customers. This would also make your company retain your current users due to quick support.
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24/7 Support and Monitoring
Providers should offer 24/7 support and monitoring, ensuring customer queries are answered promptly. Most of the time, the Whatsapp server's uptime is around 100% making it a preferred channel for 24/7 support.
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On-premise or cloud hosting
Providers should offer both on-premise and cloud hosting options, allowing businesses to choose the best option.
Top 5 WhatsApp Business API provider With Pros & Cons
WhatsApp Business API providers offer various services and features that allow businesses to streamline their communication with customers, automate their operations, and improve user engagement. This article will examine the top 5 WhatsApp Business API providers and their pros and cons.
SuprSend is a new notification infrastructure that supports Whatsapp messaging and other channels. SuprSend's WhatsApp API supports template builder, logs based on webhooks, workflow creation based on event-based triggers, and fave in-built fallback mechanisms in place.
Features
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Messaging templates
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Multi-channel sync
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Integrations with third-party tools
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Custom messaging options
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User segmentation
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Real-time reporting and analytics
Pros
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Add multiple Whatsapp vendors based on your workspace
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Clean documentation available for easy API integration
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Excellent customer support on Slack, email, and chat channel
Cons
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Limited customer support compared to other providers
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Limited customization options are available and might not be suitable for companies looking for heavy customizations.
Pricing
SuprSend's pricing for WhatsApp Business API services starts for free for up to 10,000 notifications per month. You can then purchase their pack for $99/ month and send upto 25000 notifications per month.
Twilio is one of the leading WhatsApp Business API providers, offering a comprehensive range of features & integrations to support companies of all sizes. Twilio's WhatsApp API supports 2-way messaging, notification templates, and message delivery status tracking, making it easy for companies to communicate with their users in real-time.
Features
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Two-way messaging
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Messaging templates
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Message delivery status tracking
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Custom messaging options
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Intelligent message routing
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Global reach
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Flexible pricing
Pros
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High-quality messaging services in the US Pacific regions
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Comprehensive integrations are available, making it suitable for enterprises
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Robust developer tools with years of technical experience under Twilio’s team
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Excellent customer support with chat, email, and Slack channels
Cons
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Complex pricing model as it is built for companies of all sizes
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Limited self-service options due to its enterprise nature
Pricing
Twilio's pricing for WhatsApp Business API services starts at $0.0050 per message sent or received, with additional charges for messaging templates and media messages.
MessageBird is another popular WhatsApp Business API provider that offers many features & services to help companies connect with their users. MessageBird's WhatsApp API supports rich media messaging, notification templates, and user opt-in management, making it easy for companies to engage with their users in a personalized way.
Features
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Rich media messaging
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Message templates
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Customer opt-in management
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Real-time delivery status tracking
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Multiple language support
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Global reach
Pros
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User-friendly platform as product managers can directly work on it
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Easy-to-use APIs making it workable for non-developers
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Advanced reporting and analytics to let companies understand where their users are coming from
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Excellent customer support with around 100% server uptime
Cons
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Higher pricing compared to other providers can be a hindrance
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Limited integration options, which many companies would want
Pricing
MessageBird's pricing for WhatsApp Business API services starts at €0.075 per message sent or received, with additional charges for rich media messaging and messaging templates.
WATI is a relatively new WhatsApp Business API provider offering users Whatsapp automation. WATI's WhatsApp API supports notification templates, two-way messaging, & message scheduling, making it easy for companies to manage their notification workflows & enhance their user engagement.
Features
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Messaging templates
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Two-way messaging
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Message Scheduling
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Custom messaging options
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User segmentation
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Real-time reporting and analytics
Pros
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Easy-to-use platform for non-developers saves time
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Affordable pricing plans for companies of different size
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Excellent customer support available on multiple channels
Cons
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Limited integrations compared to other providers
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Limited support for non-Latin languages
Pricing
WATI's WhatsApp Business API services pricing starts at $0.004 per message sent or received, with additional charges for messaging templates and media messages.
Callbell is a messaging platform that enables businesses to communicate with their customers through popular messaging apps such as WhatsApp, Facebook Messenger, Telegram, and Instagram Direct.
It allows companies to unify customer conversations & manage them in a single dashboard, making it easy to keep track of all communication channels. With Callbell's WhatsApp Business API integration, businesses can provide real-time customer support, send personalized messages, and automate routine tasks.
Features
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Multi-channel messaging
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Chatbots and automation
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Collaboration to delegate tasks
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Customer segmentation and workflow creation
Pros
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Unified messaging makes it easier for companies to track their campaigns
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Automation enables startups to reduce their operational inputs
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Collaboration management based on admin permissions
Cons
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Limited integrations might be a hindrance to enterprises
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Limited automation customization makes it difficult to automate certain workflows
Pricing
Callbell offers a 14-day free trial, after which businesses can choose from three pricing plans: Basic, Premium, and Enterprise. The Basic plan costs $99 per month and includes up to 5 team members.
Challenges In WhatsApp Business API Services
While WhatsApp Business API providers offer a range of benefits, there are also some challenges that businesses should be aware of.
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Compliance requirements
Businesses must comply with WhatsApp's terms and conditions and follow guidelines to ensure that their messaging is not considered spam. In the US, businesses need to comply with the GDPR laws.
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Technical limitations
WhatsApp Business API providers have technical limitations like message length and file size restrictions. It’s suitable for only small messages such as reminders.
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Spam and abuse
Businesses must ensure that their messaging is not considered spam and that they do not abuse the platform. Your numbers can be flagged as spam and deactivated from the platform.
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Messaging limits
WhatsApp Business API providers have messaging limits, which businesses must adhere to. This might hinder enterprise companies that send large notification volumes every day.
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Eligibility criteria
Businesses must meet eligibility criteria to use WhatsApp Business API providers. You can check the eligibility criteria here: How to register for the WhatsApp Business app | WhatsApp Help Center
Conclusion
WhatsApp Business API providers offer a range of benefits to businesses, including improved customer engagement, faster response times, streamlined operations, increased sales, and improved customer loyalty. Choosing the right provider is crucial. Businesses should consider integration options, fall-back mechanisms, business process automation, live agent chat apps, 24/7 support and monitoring, and on-premise or cloud hosting. Businesses can leverage WhatsApp's messaging platform to improve customer engagement and streamline operations by choosing the right provider.
FAQs of WhatsApp Business API Providers
WhatsApp Cloud API is a web-based interface that allows startups to send & receive messages from their WhatsApp account. WhatsApp Business API Services allow companies to integrate with WhatsApp's messaging platform and offer a range of features, including messaging templates, chatbots, 2-way messaging, multimedia messaging, analytics, integration with CRM software, automated message scheduling, and customized branding. In both cases, you would be able to send notifications to the Whatsapp users without any hassles.
The cost of using a WhatsApp Business API provider varies depending on the provider and the features required. It usually starts at $0 monthly with SuprSend WhatsApp and can go over $1000 based on volume. The Whatsapp API integration has to be done and managed by the Whatsapp business app. Moreover, the product manager can create a workflow to send personalized promotional messages in these applications.
WhatsApp Business API providers offer their clients a wide range of support options to ensure seamless integration and utilization of the platform. These providers recognize the need for personalized assistance in solving technical and operational issues that may arise while using the platform.
One of the main support options offered by WhatsApp Business API providers is customer service support. This support channel enables clients to contact the provider's representatives and seek help with any issues. These reps are highly trained and knowledgeable about the platform and can quickly and effectively solve clients' problems.
WhatsApp Business API providers offer clients technical support, helping them set up and configure the platform according to their unique needs. This support can include assistance with integrating the API with the client's existing systems, troubleshooting any technical issues, and optimizing the platform's performance.
No, WhatsApp Business API providers are only available for business accounts. The use of WhatsApp Business API provider is intended solely for businesses and not for personal use. The API provider is designed to assist businesses in communicating with their customers effectively, efficiently, and in compliance with WhatsApp policies. Therefore, the use of the WhatsApp Business API provider is limited to businesses with a registered business number and a verified WhatsApp Business Account.
Using a WhatsApp Business API provider for personal use is considered a violation of the WhatsApp policies and is not allowed. In addition, using the API provider for personal purposes may lead to account suspension, restriction, or termination of your WhatsApp account. It is important to note that the WhatsApp Business API provider is a powerful tool designed to enhance the relationship between businesses and their customers by providing features such as chatbots, message templates, automation, and analytics.
Any business that wants to improve customer engagement & streamline operations can benefit from using a WhatsApp Business API provider. These providers are particularly useful for e-commerce, travel, and customer support businesses.