What is WhatsApp Messenger?

WhatsApp Messenger is a versatile communication app offering instant messaging, voice and video calls, and multimedia sharing. It ensures secure conversations with end-to-end encryption and supports group chats, making it ideal for both personal and professional use.

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WhatsApp Messenger Starting Price

Awards
WhatsApp Messenger Award

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Key Features of WhatsApp Messenger

Here are the powerful features that make WhatsApp Messenger stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Bulk Messaging
  • Automated Responses
  • Message Scheduling
  • Contact Management
  • Personalization
  • Analytics And Reporting
  • Multi User Access
  • Template Messages
  • Message Broadcasting
  • Integration With CRM
  • Rich Media Support
  • Message Tracking
  • Customer Segmentation
  • Campaign Management
  • Two Way Communication
  • Opt In/opt Out Management
  • Api Access
  • Customizable Templates
  • Data Security
  • User Friendly Interface
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WhatsApp Messenger Screenshots

WhatsApp Inc logo
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WhatsApp Messenger Specifications

Get a closer look at the technical specifications and system requirements for WhatsApp Messenger. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : WhatsApp Inc
Headquarter : Menlo Park
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WhatsApp Messenger Categories on SoftwareSuggest :
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Overall WhatsApp Messenger Reviews

Thinking about using WhatsApp Messenger? Check out verified user reviews & ratings based on WhatsApp Messenger's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 120 Reviews

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Feature 4.3

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.2

Value for money

Out of 5

Customer support 4.2

Customer support

Out of 5

Likelihood to recommend 94.5%

Likelihood to recommend

Out of 100%

WhatsApp Messenger Pros and Cons Based on Customer Reviews

"WhatsApp supports a variety of communication methods, including text, voice, and video calls."

"WhatsApp offers end-to-end encryption, ensuring secure and private conversations."

"With a wide user base, it's easy to connect with people globally for free."

"Some users find the file size limit for media sharing restrictive."

"There are occasional privacy concerns due to WhatsApp being owned by Meta."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 120 Reviews

Vasavi V.

Freelancer

4.0

May 30, 2025

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

Genuine and Trusted WhatsApp Review of using for over 3 years

WhatsApp is a splendid messaging app that I've used for over five years. It’s easy, speedy, and dependable for staying connected with friends and family. Whether it's texting, voice calls, or video chats, the quality is terrific. The app is user-friendly, with features like groups, status updates, and media sharing making communication easy. I love how secure it is with end-to-end encryption. Plus, it's free and works smoothly on Wi-Fi and cellular data. Overall, WhatsApp is an essential tool for everyday conversation, and I cannot imagine my life without it. Highly recommended for anyone looking for a hassle-free chat experience!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

WhatsApp Messenger Mobile App Experience

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WhatsApp Messenger After Sales Service Rating

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Latest

What do you like best about WhatsApp Messenger?

Free messaging with endless conversations and video calls. End-to-end encryption ensures only the sender and receiver can see the messages, with data protection. Multimedia sharing with photos, videos, and location details, and we can make payments as well.

What do you dislike about WhatsApp Messenger?

Time waste and addiction problems. Negative impact on productivity, as notifications of messages can distract people. App group chats and phone numbers are visible to all unknown people in the group as well. Data sharing issues and privacy.

What features is WhatsApp Messenger currently missing?

Location detection and payment options like UPI

Velma A.

Marketing Coordinator

4.0

Mar 12, 2025

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

whatsapp messenger review as one of my best app for communication.

WhatsApp Messenger is my go-to messaging app for staying connected with friends, family, and colleagues. It’s simple, fast, and reliable. I have used it for several years.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

WhatsApp Messenger Mobile App Experience

1 2 3 4 5 6 7 8 9 10

WhatsApp Messenger After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WhatsApp Messenger?

WhatsApp Messenger has so many features which make it one of the best. These features are: free messaging, the ability to engage in group chats, and the possibility to share photos, videos, and documents.

What do you dislike about WhatsApp Messenger?

I dont like the fact that if you send a text to someone by mistake and delete it, they are always notified that you deleted a text. It would be better if the other person were not notified when you delete a text immediately before they read it.

What features is WhatsApp Messenger currently missing?

According to me, some features like the ability to schedule messages, having control over who can message you, in that requiring unknown contacts to ask for permission before contacting you.

What other products like WhatsApp Messenger have you used or evaluated?

Aryan P.

CEO (Chief Executive Officer)

4.0

Jan 28, 2025

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Whatsapp: The Secure and Easy Messaging Platfrom

WhatsApp Messenger offers secure, user-friendly messaging with great features like video and voice chats.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

WhatsApp Messenger IOS App Experience

1 2 3 4 5 6 7 8 9 10

WhatsApp Messenger After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WhatsApp Messenger?

End-to-end encryption, seamless messaging, voice/video calls, and ease of use.

What do you dislike about WhatsApp Messenger?

Limited customization, occasional privacy concerns, and heavy data storage usage.

What features is WhatsApp Messenger currently missing?

Better chat organization tool

Alternatives of WhatsApp Messenger

Explore alternative software options that can fulfill similar requirements as WhatsApp Messenger. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

WhatsApp Messenger FAQs

What are the top 5 features for WhatsApp Messenger?

The top 5 features for WhatsApp Messenger are:

  • 24/7 Support
  • Contact Management
  • User Friendly Webportal
  • Fully Automated
  • Secured & Trusted Solution

What type of customer support is available from WhatsApp Messenger?

The available support which WhatsApp Messenger provides is:

  • Email

Where is the headquarters/company of WhatsApp Messenger located?

The headquarters/company of WhatsApp Messenger is located at Menlo Park.

What platforms does WhatsApp Messenger support?

WhatsApp Messenger supports a variety of platforms including Android and IOS.

What types of businesses does WhatsApp Messenger serve?

WhatsApp Messenger serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

How is WhatsApp Messenger commonly used?

WhatsApp Messenger is commonly used for various purposes, such as Video Calling, WhatsApp Business API and more.

Who are the primary competitors of WhatsApp Messenger?

The three major competitors of WhatsApp Messenger are Infobip, WhatsUpp and NovoChat. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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