Overall WooCommerce RMA Reviews

Here's an unbiased review of WooCommerce RMA. Discover how WooCommerce RMA users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.7/5

Based on 7 Reviews

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Feature 4.7

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 91.7%

Likelihood to recommend

Out of 100%

WooCommerce RMA Pros and Cons Based on Customer Reviews

"Users appreciate the ease of form fill-up for customers, streamlining the RMA process."

"Customer support is responsive and helpful, especially when dealing with bugs or setup issues."

"Offers comprehensive functionality that meets the needs of small online shops."

"The plugin is simple to set up and easy to use, making it accessible for most users."

"The backend processing of RMAs is straightforward, enhancing efficiency for store owners."

"There is a lack of features for automatically generating RMA IDs, which could aid in tracking."

"Users would like to see more advanced reporting features, such as filtered RMA reports."

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Showing 7 out of 7 Reviews

Hear directly from customers who have used WooCommerce RMA. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Ario

Project Manager

5.0

Mar 12, 2020

Used the software for : Less than 6 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent!

Have been using this plugin for months; what great software! Simple to set up and easy to use. The developers are also willing to help if there's any bug, which is AWESOME! Good job to the creator, really appreciate it!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about WooCommerce RMA?

Everything works as described.

What do you dislike about WooCommerce RMA?

There are no grammatical errors in the text provided.

WooCommerce RMA Sep 2, 2020

Hi Ario, its been nice to hear your valuable comments for our service and plugin. Thank You.

Ario

5.0

Sep 04, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The WooCommerce RMA software has been a game-changer for my online store. It simplifies returns and exchanges, making the process seamless for both me and my customers. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

WooCommerce RMA Sep 2, 2020

Thanks Ario for your 5-start Rating

Bas

CTO

5.0

Nov 22, 2019

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great customization and support

I had been looking for a specific customization for ages, and the support department at MakeWebBetter helped me achieve it in a few days for a small financial compensation. It works like a charm, thanks!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about WooCommerce RMA?

Great support

WooCommerce RMA Sep 2, 2020

HI, thanks for your valuable feedback and 5-star review towards our plugin

Adam

4.0

Apr 30, 2019

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Good Product

Best RMA software I have found so far. It offers everything I was looking for, though it took a little time to understand the settings and how it operates. Customer service was very helpful in fixing issues with emails being sent out.

Feature 4

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about WooCommerce RMA?

Offers all the functionality I wanted; ideal for a small online shop.

What do you dislike about WooCommerce RMA?

Not the easiest to set up and could do with a better English translation.

WooCommerce RMA Sep 2, 2020

Thanks Adam for your valuable comments and feedback towards our plugin

Nishidh

4.0

Mar 30, 2019

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best plugin for RMA.

Awesome plugin. It does all the necessary work. Easy form fill-up for customers and easy processing of RMA from the backend. Support is fast and very helpful. My suggestions for additional features are: 1. They should add a feature to generate an RMA ID automatically against requests for easier tracking. 2. To view total RMA reports with filters in the reporting section. 3. Add categories rather than only products in Catalog settings to make it easier to define days for refund and exchange for products.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about WooCommerce RMA?

Easy to use. Easy processing from backend. Easily set up and define settings. Best plugin to date. And does the best job at RMA.

What do you dislike about WooCommerce RMA?

Not easy if one wants to define separate refund and exchange days for different categories. One has to define it on the product level. No report viewing.

WooCommerce RMA Sep 2, 2020

HI Nishidh, Itis an immense pleasure that you like our plugin and our support service. Thanks for your valuable comment and feedback

Kevan

5.0

Jan 02, 2019

Used the software for : 6-12 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good Customization

I like the plugin because it helps with refunding bookings on our website. Even better is the support. I had an issue, and it was fixed in no time. Very good follow-up as well, so a well-deserved 5 stars.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

WooCommerce RMA Sep 2, 2020

Hi Kevan, and thanks for your valuable feedback

Kevan

5.0

Dec 29, 2018

Used the software for : 6-12 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Customisation

I've never had a single issue with this plugin, and I definitely think it's a good refund plugin. It's a beautiful, functional refund plugin that does what it says. There are some features I would love to have.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

WooCommerce RMA Sep 2, 2020

HI Kevan, Thanks for your valuable comments and 5-star rating for our plugin.

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