Overall WPS Office Reviews

Here's an unbiased review of WPS Office. Discover how WPS Office users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.4/5

Based on 9 Reviews

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Feature 4.1

Feature

Out of 5

Ease of use 4.3

Ease of use

Out of 5

Value for money 3.8

Value for money

Out of 5

Customer support 3.7

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

WPS Office Pros and Cons Based on Customer Reviews

"The software is lightweight and provides a variety of templates, which is great for creating professional documents quickly."

"WPS Office is user-friendly and offers a smooth, fast experience, making it ideal for basic document tasks."

"WPS Office can function offline, which is a big plus for users who need to work without an internet connection."

"Customer service response times can be slow, which might be frustrating for users needing quick assistance."

"Some users find the interface complex due to the abundance of features, making it hard to locate specific tools."

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Showing 9 out of 9 Reviews

Hear directly from customers who have used WPS Office. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Dauda A.

Analyst

4.0

Mar 12, 2025

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

WPS Office: Best Tool for All Office and academic works

WPS Office is a very powerful and lightweight office suit developed by Kingsoft, offering a free alternative to Microsoft Office, it is very helpful for instant presentation slides, writer (word processing), and spreadsheets ( Excel equivalent ) making it a suitable academic and office tool

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

WPS Office Mobile App Experience

1 2 3 4 5 6 7 8 9 10

WPS Office After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

What do you like best about WPS Office?

It is lightweight design ensures smooth performance on low-end devices, making it an excellent choice for students and professionals who need a reliable office suite without heavy system requirements.

What do you dislike about WPS Office?

A Word document cant be converted to PDF without an Internet connection; moreover, it is highly costly for students to afford.

What features is WPS Office currently missing?

No Dedicated Database Software – Compared to Microsoft Access, WPS doesn’t offer a reliable database management tool make it very limited.

What other products like WPS Office have you used or evaluated?

Edith V.

Social worker

4.0

Dec 10, 2024

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

I do highly rate WPS because it doesn't request for money before u you use it,it's a free able service.

WPS Office is an accessible product used to edit and convert documents into various types. Free PDF reader that can open, view, share, and comment on PDFs anywhere.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

WPS Office After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WPS Office?

You can create a document and convert it into any other form, for example, Word to PDF.

What do you dislike about WPS Office?

Reduce ads, does not have Times New Roman font, and be able to convert to PDF without procedures.

What features is WPS Office currently missing?

Times New Roman Font

What other products like WPS Office have you used or evaluated?

linda l.

Marketer

4.0

Dec 10, 2024

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

WPS OFFICE review. Delving into it benefits, weakness, importance features, limitations, values

WPS Office is an app that helps me create and edit files easily. It also allows me to open files that have been sent to me. It helps me save and share my files at all times. The WPS AI helps me with research, translations, and grammar checking.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 2

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

WPS Office After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WPS Office?

WPS Office has been beneficial to me, helping me open files sent to me, create new files, and edit them. It also allows me to share my files in different formats, like PDF or Word.

What do you dislike about WPS Office?

The customer service and support sometimes take very long to respond.

What features is WPS Office currently missing?

Chatting feature

b.

softward devlopper

5.0

Jun 15, 2023

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Read and convert between all file types

Great! You do not need to download several programs. This program can read, convert, and modify various formats, including images. With the ability to send directly to the computer and more features, you will not regret trying it.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

WPS Office After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WPS Office?

Wonderful, this program can read, convert, and modify various formats and even images: ptt, doc, xls, pdf.

What do you dislike about WPS Office?

Excellent. It also converts text from the phones camera. It can be improved in taking pictures.

What features is WPS Office currently missing?

Camera scanner

What other products like WPS Office have you used or evaluated?

no

Divya

5.0

Feb 18, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Perfect app for creating, editing and reading documents.

WPS Office is easy and free for basic features and can help create, read, and edit documents easily. It is fully compatible with multiple file formats, including Microsoft Word (.doc, .docx, .docm, .dotm) and RTF, and we can easily convert between different file formats. It also offers the right template, i.e., one can choose their preferred templates to write a letter to a friend, edit a resume, or even prepare a professional business report. With WPS Office, I am able to view the same document on multiple devices anytime, anywhere. I get powerful PDF viewing and editing features. This benefits me a lot for my college presentations and documents.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

WPS Office Mobile App Experience

1 2 3 4 5 6 7 8 9 10

WPS Office After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WPS Office?

WPS Office is very easy to use and provides basic features to create and edit documents free of cost. It also provides the facility to access my files from anywhere remotely.

What do you dislike about WPS Office?

WPS Office is very easy to use and provides basic features to create and edit documents free of cost. It also provides the facility to access your files from anywhere remotely.

Do you think WPS Office delivers value for the money spent?

Yes

Are you satisfied with WPS Office features?

Yes

Did implimentation of WPS Office was easy?

Not Sure

What features is WPS Office currently missing?

No i didn't find anything Missing in WPS.

Shivam J.

4.0

Oct 04, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Complex but smoother application

The WPS Office application is much smoother than other applications. It is faster but complex. There are many functionalities, but they get mixed up, making it hard to find the features. Frequently used tools should be customizable by users.

Feature 5

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

WPS Office Mobile App Experience

1 2 3 4 5 6 7 8 9 10

WPS Office After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WPS Office?

It is smoother and faster than other applications.

What do you dislike about WPS Office?

It becomes complex due to too much features. The UI should be re-structured so that frequently used tools will be easily accessible to user.

Do you think WPS Office delivers value for the money spent?

Yes

Are you satisfied with WPS Office features?

Yes

Did implimentation of WPS Office was easy?

No

What features is WPS Office currently missing?

There should be shortcut of "Find" by using 'Lens' icon

What other products like WPS Office have you used or evaluated?

Adobe pdf reader

How WPS Office is better/different from its competitors?

It is much faster and smoother.

Ashish J.

Account manager

5.0

Jul 07, 2020

Used the software for : More than 1 year

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best free office software with all the features

The overall experience with WPS Office is awesome. I am never going to miss MS Office after using this software. The features are really mind-blowing and helpful to me during the WFH situation. Additionally, I can work together with my coworkers online without facing any problems.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about WPS Office?

1) Formatting option 2) Auto-save in read-only mode

What do you dislike about WPS Office?

1) Auto backup when you accidentally close the program.2) Online editing options3) Table of contents creation4) Free for a lifetime5) PDF to Word conversion

Chetan

System developer

5.0

Feb 26, 2020

Used the software for : More than 1 year

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent

Very user-friendly. It provides easy and fast downloading, allowing me to add pictures in JPEG format. This app offers a more efficient platform to create text, documents, or PDFs. It is lightweight and very useful for all formats.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about WPS Office?

All-in-one software. Provides all document formats.

What do you dislike about WPS Office?

Response time.

Rahul

Business Analyst

4.0

Oct 18, 2019

Used the software for : 6-12 months

Company Size :1001-5000 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

WPS Office good replacement for ms office

Great tool if you want to perform simple tasks on your desktop, such as documentation and managing basic data in spreadsheets, including applying basic formulas.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about WPS Office?

Its a good tool. Light and quick in comparison to conventional MS Office for handling simple desk job tasks like documentation, etc. You can have a spreadsheet and a word document open in the same window, which makes navigating more flexible. I would say its best for basic use. It provides tons of templates, so its handy there too.

What do you dislike about WPS Office?

It can never be a replacement for Excel and MS Office Access and the rest of the things as it is not made to be that. Its a good tool.

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