Zadarma Reviews
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Overall Zadarma Reviews
Here's an unbiased review of Zadarma. Discover how Zadarma users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Zadarma Pros and Cons
"Very bad app, they will cheat you to steal your money."
"Quality is great. Provides customer support in different languages. Offers calls at low rates. Very easy to use."
"Plans and cloud deployment"
"Very bad app, they will cheat you to steal your money."
"Sometimes there are many technical issues with PBX. Calls from other countries are very expensive."
"less documents should be there asks for address proof which should not be compulsory as using remotely"
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Showing 11 out of 11 Reviews
Hear directly from customers who have used Zadarma. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Fahad
Designer
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employee
Verified via Business email.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Very bad app
Terrible app. They will cheat you to steal your money. Be careful about paying any amount to them or sending any documents. They will fool you into losing your money.
Zadarma Mobile App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
Very bad app, they will cheat you to steal your money.
What do you dislike about Zadarma?
Very bad app, they will cheat you to steal your money.
What features is Zadarma currently missing?
Very bad app, they will cheat you to stole your money
What other products like Zadarma have you used or evaluated?
Very bad app, they will cheat you to stole your money
How Zadarma is better/different from its competitors?
Very bad app, they will cheat you to stole your money
Useful 0
Adity
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Zadarma
Zadarma is a great phone system for small businesses. It is very easy to use, and new users can quickly get started. Customer support is always available and it provides a good network connection.
Zadarma Mobile App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
Quality is great. Provides customer support in different languages. Offers calls at low rates. Very easy to use.
What do you dislike about Zadarma?
Sometimes there are many technical issues with PBX. Calls from other countries are very expensive.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
good network connection.
Useful 4
John P.
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Cloud Phone System
Telephony for small businesses. We have been using Zadarma for a couple of years now without any problems. First, the price is one of the lowest in the market. Secondly, the number of virtual numbers is impressive. We obtained a regional city number and an 8-800 number, which proved to be more than sufficient for operating across Russia. Third, it's very easy to set up. Without a dedicated team of IT specialists, we managed to set everything up ourselves effortlessly.
Zadarma IOS App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
Plans and cloud deployment
What do you dislike about Zadarma?
less documents should be there asks for address proof which should not be compulsory as using remotely
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
Cloud storage linking
Useful 5
Sam B.
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Make your own Call-center on cloud
The company has about 10 employees handling phone calls. Previously, each employee had their own personal number, which customers called and from which employees made calls. This created specific problems and added complexity to the work. When it became necessary to resolve these issues and have a single number for everyone, the choice fell on Zadarma. This decision was primarily due to the low price and the large number of virtual numbers available. Additionally, it was very easy to set up everything, and they have a convenient personal account where you can adjust all the settings and view all the data. There are also plans to start using their free CRM, but that has not been implemented yet. Once we get started, I'll write a separate review.
Zadarma IOS App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
The text "Plans are great" is grammatically correct and does not require any changes.
What do you dislike about Zadarma?
User Interface and connecting time
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
Have everything that is needed
Useful 3
Henry F.
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Affordable Solution
We discovered Zadarma when the COVID-19 pandemic began, leading to lockdowns and remote work. We were looking for low-cost video conferencing options and found Zadarma. It is important for us that the conferences are not time-limited. We are completely satisfied; everything we need is available and affordable.
Zadarma Mobile App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
The text you provided, "Price and Features," does not contain any grammatical errors.
What do you dislike about Zadarma?
Sure, please provide the text you would like me to review.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
No
Useful 4
Sanya
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Zadarma
1) Zadarma is very useful for small businesses. 2) It is easy to use, and new users can easily understand its benefits. 3) It has a good network connection. 4) Customer support is always available.
Zadarma Mobile App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
It is very easy to use. Zadarma provides a good network connection.
What do you dislike about Zadarma?
Sometimes PBx does not work.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
None
What other products like Zadarma have you used or evaluated?
Airtel,Jio
How Zadarma is better/different from its competitors?
Zadarma provides low call rates.
Useful 5
Mitchell E.
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Affordable Phone System
I have been using Zadarma for the last 2-3 years. It offers many plans, and you just need to make monthly payments to enjoy the benefits. The impressive thing is that the cost for numbers starts from $1/month, making it an affordable solution. Additionally, it provides a free cloud-based phone system as long as you continue making monthly payments, giving you full control. Must try.
Zadarma Mobile App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
Less activation time after completing the documentation process.
What do you dislike about Zadarma?
Zadarma often gets DDoS attacks, which often affect the functionality of the service, so they should have a backup.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
No missing features have everything in this price point
What other products like Zadarma have you used or evaluated?
Call-Hippo , Sonetel , Tollfree-Callforwarding
How Zadarma is better/different from its competitors?
Provides more value than others in the price-point.
Useful 4
Sanya S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Zadarma
1) Zadarma is a great phone system for small businesses. 2) It is easy to use, and new users can easily understand its benefits. 3) It has a good network connection. 4) Customer support is always available.
Zadarma Mobile App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
1) Quality and reliability are great.2) Customer support is available in different languages.3) Provides calls at low rates.4) Very easy to use.5) Incoming routes from other providers.
What do you dislike about Zadarma?
1) There are several technical issues with PBX, such as the lack of transfer functions integration with hardware and software phones.2) Calls from any other major country are extremely expensive.3) Sometimes the connection fails.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
Sometimes it fails to connect.
What other products like Zadarma have you used or evaluated?
Jio, Airtel
How Zadarma is better/different from its competitors?
1)It provides callings at low rate 2)connection at low prices.
Useful 3
Rahul
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Multi-Line Phone System
Multi-line and multi-country phone services for your business telecom needs. Suitable for every type of business, with various plans tailored to different business requirements.
Zadarma IOS App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
1) Easy to set up. 2) Low call rates. 3) 30+ locations for phone lines. 4) Free Virtual PBX with a monthly payment of (min.) USD 5. 5) Different plans for different needs (from a small number of calls to large). 6) Can use multiple numbers at once. 7) 24/7 free customer support.
What do you dislike about Zadarma?
1) Free PBX should have at least 1GB of space instead of 200MB.2) Connection time can be improved.3) All departments of Customer Support should work together with an easy mode of communication.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
Audio Recording are directly stored in cloud also you receive over email if you opt for. It should be recorded in the application itself and should first be encrypted and then should be sent to the cloud as all the data that is being used is visible to Zadarma . Privacy should be there
What other products like Zadarma have you used or evaluated?
Sonetel
How Zadarma is better/different from its competitors?
Its better from others as provides free PBX if you make monthly payments and get the Services for the plan that you choose and after that your Topped-up balance is used if you finish your given plan limit or where the plan is not valid.
Useful 5
Rahul
Used the software for : 2+ years
Company Size :51-200 employee
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Multi-Line Phone System
Multi-line and multi-country phone services for your business telecom needs. Suitable for every type of business, with various plans tailored to different business requirements.
Zadarma IOS App Experience
Zadarma After Sales Service Rating
What do you like best about Zadarma?
1) Easy to set up. 2) Low call rates. 3) 30+ locations for phone lines. 4) Free virtual PBX with a monthly payment of (min.) USD 5. 5) Different plans for different needs (from a small number of calls to large). 6) Can use multiple numbers at once. 7) 24/7 free customer support.
What do you dislike about Zadarma?
1) Free PBX should have at least 1GB of space instead of 200MB. 2) Connection time can be better. 3) All departments of Customer Support should work together with an easy mode of communication.
Do you think Zadarma delivers value for the money spent?
Yes
Are you satisfied with Zadarma features?
Yes
Did implimentation of Zadarma was easy?
Yes
What features is Zadarma currently missing?
Audio Recording are directly stored in cloud also you receive over email if you opt for. It should be recorded in the application itself and should first be encrypted and then should be sent to the cloud as all the data that is being used is visible to Zadarma . Privacy should be there
What other products like Zadarma have you used or evaluated?
Sonetel
How Zadarma is better/different from its competitors?
Its better from others as provides free PBX if you make monthly payments and get the Services for the plan that you choose and after that your Topped-up balance is used if you finish your given plan limit or where the plan is not valid.
Useful 19
Sunny S.
Media Director
Used the software for : Less than 6 months
Company Size :201-500 employees
Verified via Business email.
Verified Reviewer
The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.
Verified User
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
UNPROFESSIONAL SERVICE PROVIDER
I've never seen such an unprofessional approach from any service provider. They required a passport as verification proof, but now, after providing it, they say it is not required. When I asked which document is required, the response was, We recommend you use another service provider. I was also not very interested in their services; I only shared the number I purchased from Zadarma with all my clients. I WILL SUGGEST NOT TO GO WITH THEM, AS THEY MIGHT HARM YOUR BUSINESS BY STOPPING THEIR SERVICES AT ANY POINT IN TIME. Ticket Screenshot: https://drive.google.com/file/d/12V7xVqKfYWjv9XaVW_VqZr_px-V-lYrW/view?usp=sharing
What do you like best about Zadarma?
Ease of use.
What do you dislike about Zadarma?
Never saw such an unprofessional approach from any service provider. - They require a passport as verification proof. - But now, after the same has been provided, they say it is not required. - When I asked which document is required, the response is, "We recommend you use some other service provider." - I was also not so interested in the services; it is just that I shared the number I purchased from Zadarma with all my clients. WILL SUGGEST NOT TO GO WITH THEM, THEY MIGHT HARM YOUR BUSINESS BY STOPPING THEIR SERVICES AT ANY POINT IN TIME. Ticket Screenshot: https://drive.google.com/file/d/12V7xVqKfYWjv9XaVW_VqZr_px-V-lYrW/view?usp=sharing
Useful 4
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