Zendesk Chat Pricing and Plans
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Starting Price: $11
Zendesk Chat offers powerful Live Chat Software features like real time chat, chat routing, chat history, and chat analytics - all tailored for both creative and business-driven teams. Its flexible, scalable pricing lets SMEs, Mid-Market, and Enterprises choose the tools they need while keeping costs predictable and transparent. Whether you're just getting started or scaling rapidly, Zendesk Chat delivers strong value at every level. Show More
Zendesk Chat Pricing Insights
The typical starting price for a basic Live Chat Software plan is around $19.
With a starting price of $11, Zendesk Chat is about 23% more affordable than similar tools.
83% of Live Chat Software tools offer a free trial.
$19 is the starting price for Live Chat Software.
23% more affordable than similar Live Chat Software tools.
83% of Live Chat Software tools offer a free trial.
Zendesk Chat Pricing Plans Overview
Whether you’re a startup scaling up or an established enterprise optimizing operations, Zendesk Chat provides the best you need. Choose from different pricing plans to full-feature suites, which include integration, automation, and compliance, allowing you to scale smoothly.
- Unlimited Chats
- 2 Triggers
- 2 Departments
- Widget Customization
- Unlimited Triggers
- Unlimited Departments
- Operating Hours
- Chat Reports
- REST API
- Widget Unbranding
- Agent Reports
- Real Time Monitoring
- High Load Dashboard
- IP Access Restriction
- 24/7 Support
Zendesk Chat Pricing Comparison
Compare Zendesk Chat pricing options to select the right fit for your team.
| Plan Name | Base Price | Ideal For | Key Features |
|---|---|---|---|
| BASIC |
$11
Per Agent/Per Month
|
Established Companies |
|
| ADVANCED |
$20
Per Agent/Per Month
|
Scaling Startups and Teams |
|
| PREMIUM |
$44
Per Agent/Per Month
|
High-Growth Businesses |
|
Zendesk Chat Alternatives
Compare Zendesk Chat with other popular Live Chat Software solutions to find the best fit for your needs.
Select products using the checkboxes to compare them side-by-side
| Product Name | Starting Price | Billed | Free Trial | Learn More | |
|---|---|---|---|---|---|
|
|
$4 | Operator/Month |
|
Visit Website | |
|
|
$19 | Agent/Month |
|
Visit Website | |
|
|
$59 | Per Month |
|
Visit Website | |
|
|
$45 | Per Month |
|
Visit Website | |
|
|
$11 | Per Month |
|
Visit Website |
Reviews
Thinking about using Zendesk Chat? Check out verified user reviews & ratings based on Zendesk Chat's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Review Summary
AI-powered insights from real user reviews
Users praise Zopim for its easy-to-use, visually appealing live chat that is affordable, feature-rich, and effective for real-time customer engagement (with a free plan and trial available). The most common criticism is that some find the interface or user-friendliness could be improved.
Zendesk Chat Pros and Cons Based on Customer Reviews
"Zendesk Chat provides robust analytics and reporting tools that help in tracking customer interactions."
"The platform offers seamless integration with other Zendesk products, enhancing overall functionality."
"Many users find the real-time chat feature to be highly responsive and efficient."
"Users appreciate the intuitive and easy-to-navigate interface of Zendesk Chat."
"Some users feel that the initial setup can be a bit complex and time-consuming."
"There are occasional concerns about the pricing structure being on the higher side for small businesses."
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Zendesk Chat FAQs
Are add-ons or customizations charged separately?
Yes, depending on vendor policy.
Does Zendesk Chat provide any offers on its pricing?
No, Zendesk Chat does not provide special offers on its pricing plans.
Does SoftwareSuggest influence pricing or plan recommendations?
No, SoftwareSuggest does not influence pricing or plan recommendations. All pricing information is provided directly by the vendors and is solely determined by them.
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