Zendesk Talk
What is Zendesk Talk?
Formulated with Sunshine platform, Zendesk Talk is a powerful call center software that every business needs. You can create self-service portals for customers, set personalized IVR messages and do live chats over a single click.
Zendesk Talk Starting Price
$ 0/Per Month
Zendesk Talk Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Zendesk Talk Screenshots
Key Features of Zendesk Talk
- Call Center
- Call Routing
- Call Recording
- Automatic Call Distribution
- Reporting/Analytics
- Interactive Voice Response
Zendesk Talk Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
-
Deployment:
Cloud Based
-
Payment:
Monthly
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Api
-
Customization
-
Mobile Support
Desktop Platforms
-
Web App
-
Windows
-
Mac
Mobile Platforms
-
Android
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iOS
Language Support
- English
Zendesk Talk Categories on SoftwareSuggest
Zendesk Talk Pricing
- Limit of 1 phone number
- Automatic ticket creation
- Call recording & voicemail transcription
- All Features in Lite Plus
- Multiple phone numbers
- Warm transfer
- Text messaging
- Call us from Web Widget
- All Features in Team Plus
- Business hours
- IVR phone trees
- Call monitoring & barging
- Callback from queue
- Call blocking
- Conference calling
- Real-time analytics
- Reports & dashboards
- Request a callback from web widget
Company Details
Zendesk
San Francisco
989 Market St. San Francisco, CA 94103
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Zendesk Talk Videos
Overall Reviews
Zendesk Talk Reviews (1)
Abhijeet
Support analyst
Used the software for : More than 1 year
Company Size :201-500 employees
Amazing clarity and connectivity
Amazing bussiness tool to help you with the customer management and ticket handling. Gives you alot of add-on options in apps that you can use to enhance your creativity. Gives options to criteria selection for different issues.
What do you like best about Zendesk Talk?
Chrome integration
What do you dislike about Zendesk Talk?
None
Zendesk Talk FAQs
How much does Zendesk Talk cost?
The starting price of Zendesk Talk is $ 0/Per Month. It has different pricing plans:
- Lite : $ 0/Per Month
- Team : $ 19/Per Month
- Professional : $ 49/Per Month
- Enterprise : $ 89/Per Month
- Partner Edition : $ 9/Per Month
Zendesk Talk also provides a free trial to users.
What are the top 5 features for Zendesk Talk?
The top 5 features for Zendesk Talk are:
- Call Center
- Call Routing
- Call Recording
- Automatic Call Distribution
- Reporting/Analytics
