What is Zenloop?
zenloop is a feedback management platform that empowers e-commerce companies to strengthen customer retention, nurture customer relationships and promote customer centricity based on the Net Promoter System® (NPS) framework.
Zenloop Starting Price
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Key Features of Zenloop
Here are the powerful features that make Zenloop stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Survey Management
- 360 Degree Feedback
- Feedback Management
- Data Analysis Tools
- Customer Segmentation
- Sentiment Analysis
- Integrations
- Reports
- Tablet Surveys
- Web Surveys
- Embedded Survey
- Mobile Survey
- Email Distribution
- Detailed Reporting & Alerts
- Multi-Channel Collection
- Text Analysis
Zenloop Specifications
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Zenloop Description
Here's the comprehensive description of Zenloop. Gain a brief understanding of its unique features and exceptional benefits.
All companies lose customers. In general, more than 15% of transactions are affected - every month. We boost customer loyalty at leading e-commerce companies such as AboutYou, ShopApotheke, Limango, and Internetstores.
zenloop automates three key business processes:
- Immediately detect unhappy, churning customers
- Detect churn motives and alert stakeholders
- Win back customers through personalized actions
By analyzing quantitative and qualitative feedback, we uncover potential for improvement and help you address (un)happy customers, increase CLV, and prevent churn. Ask your customers two simple questions, learn about their opinions on your company, and take customer experience to the next level.
Zenloop Customers
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Zenloop FAQs
What are the top 5 features for Zenloop?
The top 5 features for Zenloop are:
- Survey Management
- 360 Degree Feedback
- Feedback Management
- Data Analysis Tools
- Customer Segmentation
What type of customer support is available from Zenloop?
The available support which Zenloop provides is:
- Phone
- Live support
Where is the headquarters/company of Zenloop located?
The headquarters/company of Zenloop is located at Berlin.
