What is Zepo Couriers?

Zepo Couriers lets you tackle your eCommerce shipping woes with a single dynamic platform. Having partnered with multiple courier providers in India, It provide the best prices, unparalleled reach and lets you schedule a pickup right from your doorstep.

Zepo Couriers Starting Price

$ 6.93/User/Month

Zepo Couriers Awards

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Get an Overview for the Leaders Matrix at glance

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Our Awards and Recognition

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Zepo Couriers Screenshots

Zepo Couriers Screenshot1

Key Features of Zepo Couriers

  • Dispatching
  • Billing & Invoicing
  • Order Management
  • Import & Export Data
  • Air Shipping
  • Booking
  • Ground Shipping
  • Parcel Shipping
  • Shipment Tracking
  • Seamless Integration
  • Automated Shipping Rules
  • Batch Print Labels
  • Manage Multi-item Orders
  • Print Packing Slips
  • In-Transit Visibility
  • Real Time Email Alerts
  • International Support
  • Ship in a Snap
  • Package returns
  • Multi-channel
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Zepo Couriers Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    SAAS

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Zepo Couriers Categories on SoftwareSuggest

Zepo Couriers Pricing

Basic
$ 6.93
User/Month
  • Courier rates starting INR 45/ 500gms
  • Domestic Shipping
  • Email Notifications
  • All Courier Partners
  • Minimum signup period (12 months)
Get Pricing
Starter
$ 13.88
User/Month
  • Courier rates starting INR 34/ 500gms
  • Domestic Shipping
  • Email Notifications
  • All Courier Partners
  • Minimum signup period (6 months)
Get Pricing
Pro
$ 27.76
User/Month
  • Courier rates starting INR 31/ 500gms
  • Multiple Pickup Locations
  • Access to API
  • Domestic + International Shipping
  • Email + SMS Notifications
  • All Courier Partners
  • Minimum signup period (3 months)
Get Pricing
Advanced
$ 41.65
User/Month
  • Courier rates starting INR 30/ 500gms
  • Multiple Pickup Locations
  • Access to API
  • Domestic + International Shipping
  • Email + SMS Notifications
  • All Courier Partners
  • Minimum signup period (3 months)
Get Pricing
Show More

Company Details

Company Name :

Zepo

Headquarter :

Mumbai

Website :

Visit Website

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Overall Reviews

4.4/5

Based on 27 Reviews

Write a Review Or
Ask a question
Feature Feature 4.4

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 93.3%

Likelihood to recommend

Out of 100%

Zepo Couriers Pros and Cons

Pros

"Nice user interface, Readily available MIS report, Great exception handling process, Ticket system to handle queries."

"I personally liked the feature of managing Multi-item Orders with the help of this excellent software"

"I am using Zepo Couriers for almost two years now and totally satisfied with the features, there is frequent updating in the features according to the change in trend. The international support system is very effective and Zepo is best suitable for start-"

Cons

"Nothing as such. Toll free contact number would be a plus."

"no negative factor but I found the price to be little high."

"A well-designed tool to fulfil all courier needs without any error"

Zepo Couriers Reviews (27)

Target P.

Logistics Manager

Used the software for : Less than 6 months

Company Size :201-500 employees

5.0

Feb 11, 2019

Zepo Logistics Partner

Zepo has helped my business to fulfill my logistics needs. A proper tool to schedule and manage shipments has made my job easy. Nice user interface, Multiple courier partners, Huge pin code coverage throughout India are some of its strong points to partner with Zepo.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Zepo Couriers?

Nice user interface, Readily available MIS report, Great exception handling process, Ticket system to handle queries.

What do you dislike about Zepo Couriers?

Nothing as such. Toll free contact number would be a plus.

Robert

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Jan 12, 2018

A dynamic solution to track the e-commerce shipping

I have recently started to use Zepo Couriers to keep a check on the eCommerce shipping, off late everyone is facing shipping issues. After implementing the software I could easily keep a track on the shipment and could schedule the pickup time at the comfort of my office door. Additionally, it also facilitates air shipping, ground shipping, ship in a snap features which is totally unique and very helpful for my business.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about Zepo Couriers?

I personally liked the feature of managing Multi-item Orders with the help of this excellent software

What do you dislike about Zepo Couriers?

no negative factor but I found the price to be little high.

Devika

Used the software for : Free trial

Company Size :11-50 employees

4.0

Jan 02, 2018

Excellent product to manage eCommerce shipping tasks

My business has few branches outside but still, I can easily manage the couriers going out. It is put to best use when you are on the move every time as the multi-channel and in-transit visibility if perfect

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about Zepo Couriers?

I am using Zepo Couriers for almost two years now and totally satisfied with the features, there is frequent updating in the features according to the change in trend. The international support system is very effective and Zepo is best suitable for start-

What do you dislike about Zepo Couriers?

A well-designed tool to fulfil all courier needs without any error

Nandini

Owner

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 11, 2017

Zepo Couriers has been of great help

I was really worried about how to ship my products since I am just a newbie with very little capital to invest and also had to professionally handle my online store to make it more reliable, so Zepo couriers solved all my problems with regard to it with access to a very easy to follow dashboard. I also like the wonderfully responsive and helpful customer support team at Zepo couriers at all levels. I thank them all for their excellent customer service and easy to use online system of scheduling the shipment. Thank you. Nandini V.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Lokesh

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

4.0

Sep 23, 2017

Servies

Very good service for courier, we are using its service since 3 years, and get the best service from Zepo. Good going.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Gaurav

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 20, 2017

Zepo Couriers Awsome Service

It been only 20-22 days joining hands with Zepo and its been an amazing experience. Prices are very cheap, plans are also cheap and I found an offer as well in that. The main thing is a customer care and that for what I want to give the 5star Awesome customer care response. Hope it will continue like this. I Will give advice to people to go for Zepo.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Jyotsna

manager

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 07, 2017

Great software for logistic managment for online retail

I have been using zepo couriers since 3 months, and is very impressed with idea and execution of the zepo couriers. having suffered losses from late deliveries and lost shipments from numerous courier services for my online business. i took a bet with zepo couriers and it paid off really well. The charges are reasonable, the user interface is very simple to understand and the customer support takes good care of issues whenever they arise. logistics is a big headache for online retailers like us and is very well handled by zepo and its team.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Ashish

Web Developer

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

May 30, 2017

Good Response

I have been using zepo services from the last few days, and you believe or not, zepo support is very good, yeah it's true. In fact, I have seen many people complaining that zepo is worst company. But I personally found them good at cheap rates. Overall, it is a great company. Will recommend without any doubt. Thanks

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Bakers

Founder

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

May 10, 2017

Glad to be having Zepo Couriers for ease of shipments with best prices

I have received good assistance from Zepo team in terms of understanding logistics from the scratch. The platform is easy to use. They have competitive prices Clear bifurcation for charges per shipment. Good pin code coverage Simple courier scheduling. I would recommend Zepo couriers together businesses too. Cheers! Forum Visariya www.bakerswish.myshopify.com

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Envision

Developer

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Apr 29, 2017

Best company to handle your ecommerce business

ZEPO has provided an excellent support for our startup. They provided your eCommerce business a great solution as compare to other companies! ZEPO handle your all orders Couriers/deliveries headache. Many-many thanks to Pritam for fast and accurate support.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sangeetha

Senior Developer

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

4.0

Apr 27, 2017

Webhook in custom plugin

The Post request from Zepo to Client from Webhook should be JSON not the plain text. If it is JSON easy to integrate.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Chirag

Managing Director

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Apr 27, 2017

Great support !!!

Hi, We are a developer company. And we are associated with zepo for one of our clients. Great support. They communicate (support) via email, skype and also directly phone. Would like to work with them again. Regards, Chirag Fivestake Software Pvt Ltd

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Vipul

Customer

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Apr 27, 2017

About delivery

I had ordered. A reminder note 4 from sangeetha mobiles and I got my phone within 3 days. I was happy about it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

ilesh

Founder

Used the software for : Less than 6 months

Company Size :11-50 employee

Verified By : google

1.0

Sep 29, 2020

Worst service ever

Provided exaggerated list of pincodes to us. So bought the membership and then in just 5 days we found 6 pincodes where delivey was not possible and still they were there in the list. After lots of follow up one of the zepo manager promised me that he will schedule these shipments from back end but then i took follow up of that manager for 1 week but he didn’t schedule even single shipment from back end. All these orders were COD. After one week some customer cancelled the order and for others i managed to ship it from other courier company. lots delivery exceptions are generated and without asking your consent, shipment will be returned. To re-attempt your shipment, every time you have to drop a mail. Lots of cases of fake reporting and zepo is doing nothing against their courier partners. Some courier partner of zepo i.e. dotzot are so irrisponsible that they will come for pick up after one week of pick up schedule date and that also requires lots of follow ups. When i bought the membership, they said that they will call our customer in case of exceptions and fake reporting by courier boy but, that is total lie. Their customer representive will tell you on the face that they doesn’t provide any such services.

Feature Feature 1

Feature

Out of 5

Ease of use Ease of use 1

Ease of use

Out of 5

Value for money Value for money 1

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

Kitchen

Owner

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

4.0

Mar 29, 2017

Best logistics support for Ecommerce

Zepo Couriers so far the best logistics support with Fedex, Bluedart, Aramex, Delhivery and Dotzot courier companies. Recently, prices, regulatory requirement forms are also integrated while booking shipments and hence, this provides easy understanding for shipping products. The concern as of now is accuracy of regulatory requirements from Courier Companies !

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Namishtah

Founder

Used the software for : Less than 6 months

Company Size :11-50 employee

Verified By : google

1.0

Sep 29, 2020

The worst problem you will encounter as a company

I have recently started my e-commerce website Paws-A-Little (www.pawsalittle.com). I had opted for Zepo.in as a DIY platform, thinking they will be my one stop destination for e-commerce solution. Honestly, they have such bad service. It has only been 2 months and I want to withdraw from the platform. If I have any problem, they never have any solution to the technical problems. They bought the domain name and email IDs for me as a part of the package, and I am not able to access to one of the email IDs now. Zepo is not helping in any way. Logistics department is even more chaotic and there are miscommunications from Zepos side. Please do not opt for this platform. They will create more problems for you than you anticipated as a startup company.

Feature Feature 1

Feature

Out of 5

Ease of use Ease of use 1

Ease of use

Out of 5

Value for money Value for money 1

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

Rupesh

General Manager

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

4.0

Mar 06, 2017

Overall good experience.

We are using zepo since last 2 months. Overall it's a good experience with zepo as we are getting access to many courier companies. Sometimes the rates are high for smaller items. Like till 500gm zepo shows the charge of Rs.65 for FEDEX whereas we get the same shipment delivered through FEDEX at cost of 55.55 but for the bigger shipment it's really helpful.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

meSleep

Manager

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Feb 24, 2017

Zepo - Courier that is here is to stay

Hi, Having been associated with Zepo for less than a month, i moved from other courier service providers to find that 1) The shipping rates are quite competitive 2) The support is responsive 3) The most transparent rates of a particular courier we have seen till now Till now the experience has been wonderful.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Mahajan a.

Ecommerce consultant

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Feb 23, 2017

Easy to use

Panel is very easy to use. But we don't completer status for transaction for which we received the payments. I am requesting to zepo team to provide this feature asap as kartrocket is also providing. All technical team is supportive. Mr. Pritam from technical support is very sincere and helpful. Also approach for DTDC courier for more cheaper plans thnx zepo

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

UK

Sales

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Feb 21, 2017

Zepo couiers is best option for my business

While surfing for my e-commerce site platform, I still remember two main aims: Affordable price to buy, Easy setup or uploading our products, So then I have chosen Zepo as my platform. Zepo Team has helped me in providing very good support and service for my online store. Zepo has tie-up with many courier services, I can directly place the shipment from Zepo itself. Zepo-Great!!! User Friendly Platform and Support.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

CA A.

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Feb 21, 2017

Good experience

We have been with Zepo from past 2.5 years and honestly, Zepo has improved a lot. Great Courier support, Fast and efficient customer care, user friendly. Transparent billing for services renedered by Zepo and no hidden costs!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Muhammad

Owner

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

4.0

Feb 17, 2017

Overall satisfactory

Zepo couriers service all in one are all good with the couriers partners, Zepo Support team is upto statisfactory. Overall experience with Zepo is Good.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Asif

Zepo

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Jan 25, 2017

Very good customer support

I was very mush concerned about how to deliver the product. But Zepo Couriers made it very easy for me to deliver my products to the customer. And it is having very good customer support. Thanks Zepo To Take my offline Business online.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Vibhuti

Director

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : linkedin

5.0

Jan 25, 2017

Shipments can be booked easily

Zepo courier integrates the best logistics providers in the country under one platform. The rates provided by Zepo Couriers are competitive. Shipments can be booked easily and can be tracked on the same panel.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Asif

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

5.0

Jan 25, 2017

Great job by Zepo Courier

Very lucky to choose to Zepo as a platform. Awesome courier service.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sarvotham

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : google

4.0

Jan 24, 2017

Great experience with zepo

I would rate zepo over all very well for the promt and proactive service levels with a seasoned team. Had launched my online store as a start up but had a smooth sail in structuring my business model. All in all was a great exp and look forward to partnering in future as well

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Sargam

Founder

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : facebook

5.0

Jan 24, 2017

Great product

Easy to use and had made my order processing via various courier companies very simple.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Zepo Couriers FAQs

How much does Zepo Couriers cost?

The starting price of Zepo Couriers is $ 6.93/User/Month. It has different pricing plans:

  1. Basic : $ 6.93/User/Month
  2. Starter : $ 13.88/User/Month
  3. Pro : $ 27.76/User/Month
  4. Advanced : $ 41.65/User/Month

Zepo Couriers also provides a free trial to users.

What are the top 5 features for Zepo Couriers?

The top 5 features for Zepo Couriers are:

  • Dispatching
  • Billing & Invoicing
  • Order Management
  • Import & Export Data
  • Air Shipping
Free Demo Get Pricing
Free Demo