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What is Zoho Assist?

Zoho Assist is a Remote Desktop Software that supports customer at a remote location through a secure connection. It helps IT help desk to resolve customer's issue at an instant and manage computers to solve queries efficiently.

Pricing

Zoho Assist Starting Price

$ 0/Forever

Awards
Zoho Assist Award

Our Awards and Recognition

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Key Features of Zoho Assist

Here are the powerful features that make Zoho Assist stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Diagnostic Tools
  • File sharing
  • Real Time Chat
  • Remote Access
  • Remote Control
  • Remote Desktop Control
  • Remote Server Monitoring
  • Screen Sharing
  • Session Recording
  • Session Transfer
  • Surveys & Feedback

Zoho Assist Screenshots

Zoho Assist Pricing

Here are the pricing plans for Zoho Assist. Choose the plan that best fits your requirements and budget. Get Detailed Zoho Assist pricing as per your requirements.

Free
$ 0
Forever
  • 1 Remote Support Technician
  • Instant Chat
  • 5 Unattended Computers
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session
Standard
$ 7
Per Month
  • All in Free Edition +
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 Concurrent Sessions
Professional
$ 10
Per Month
  • All in Standard Edition +
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 Concurrent Sessions
Enterprise
$ 16
Per Month
  • All in Professional Plan +
  • Departments
  • Session Recording
  • Remote Printing
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 Concurrent Sessions

The pricing information for Zoho Assist is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 17th June 2024.

Free Trial is available

Zoho Assist Specifications

Get a closer look at the technical specifications and system requirements for Zoho Assist. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Zoho Corporation Pvt. Ltd.
Headquarter : Chennai
Website : Visit Website
Full Address : Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu - 603202
Overview Provided by : Prabhu
Show More
Mobile Platforms :
Language Support :
Chinese
Dutch
English
French
German
Portuguese
Spanish
Business :
StartUps
SMBs
Available Support :
Email
Live Support

Zoho Assist Comparisons

Compare Zoho Assist with other similar options available in Remote Desktop Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Zoho Assist comparisons

Zoho Assist Resources

Overall Zoho Assist Reviews

Thinking about using Zoho Assist? Check out verified user reviews & ratings based on Zoho Assist's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 6 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Zoho Assist Pros and Cons

"The product is easy to use and hasno learning curve, for the technician as well as our client to whom we want to connect. It runs well on either Windows, Mac or Ubuntu. Zoho being a global brand helps us to get customer's consent to connect easily."

"user friendly, graphically advanced easy to communicate.connects quickly,well drafted and easy to download and acess, perfect service"

"Zoho Assist is a beautiful and straightforward UI. Without major difficulties, connects easily. To browse and track numerous displays, we utilize Zoho Assist."

"While connecting on Mac OS, the session can freeze sometimes requiring us to reload the webpage to resume connection"

"connectivity,loading,multipleusage,litte expensive and rest of the features are okay.no further scope of improvemet"

"Sometimes delays take longer until they are remedied. The program needed a continuous Internet, in which a blink might hit the system."

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Showing 3 out of 6 Reviews

Raghav G.

Lead Customer Support

Used the software for : 2+ years (Daily)

Company Size :11-50 employees

5.0

Jan 03, 2024

Verified via linkedIn.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good Software to get take remote sessions

Zoho Assist has helped our team to provide quick support to our client's by getting connected to their computer quickly in 2 step process. ZA works on all operating systems and allows us to deliver our services promptly. The product comes with per technician license model and we can increase/decrease the license whenever required

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zoho Assist Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Assist After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Assist?

The product is easy to use and hasno learning curve, for the technician as well as our client to whom we want to connect. It runs well on either Windows, Mac or Ubuntu. Zoho being a global brand helps us to get customer's consent to connect easily.

What do you dislike about Zoho Assist?

While connecting on Mac OS, the session can freeze sometimes requiring us to reload the webpage to resume connection

What features is Zoho Assist currently missing?

Zoho Assist is a well thought out product and has more features than we require.

Pooja A.

Product expert

Used the software for : 6-12 months (Daily)

Company Size :201-500 employees

5.0

May 30, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Conecting with client made quiet easier

A very user-friendly application  helps in quick connection with the clients, is easy to install and process, looks quite advance in terms of the graphics used, and is appreciated by the customer as well.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zoho Assist After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Assist?

user friendly, graphically advanced easy to communicate.connects quickly,well drafted and easy to download and acess, perfect service

What do you dislike about Zoho Assist?

connectivity,loading,multipleusage,litte expensive and rest of the features are okay.no further scope of improvemet

What features is Zoho Assist currently missing?

none

What other products like Zoho Assist have you used or evaluated?

anydesk

Tushar R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 30, 2021

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Zoho Assist - Most Powerful Tool

Zoho Assist is a powerful tool for remote help. For what you receive, the price is fantastic. And what you get is a functioning agent that allows the distant user to give remote help on the technician's equipment.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zoho Assist Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Assist After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Assist?

Zoho Assist is a beautiful and straightforward UI. Without major difficulties, connects easily. To browse and track numerous displays, we utilize Zoho Assist.

What do you dislike about Zoho Assist?

Sometimes delays take longer until they are remedied. The program needed a continuous Internet, in which a blink might hit the system.

Do you think Zoho Assist delivers value for the money spent?

Yes

Are you satisfied with Zoho Assist features?

Yes

Did implimentation of Zoho Assist was easy?

Not Sure

What features is Zoho Assist currently missing?

Not yet.

How Zoho Assist is better/different from its competitors?

Very user friendly tool.

Alternatives of Zoho Assist

Explore alternative software options that can fulfill similar requirements as Zoho Assist. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Zoho Assist FAQs

How much does Zoho Assist cost?

The starting price of Zoho Assist is ₹ 0/Forever. It has different pricing plans:

  1. Free : ₹ 0/Forever
  2. Standard : ₹ 480/Per Month
  3. Professional : ₹ 720/Per Month
  4. Enterprise : ₹ 1120/Per Month

Zoho Assist also provides a free trial to users.

What are the top 5 features for Zoho Assist?

The top 5 features for Zoho Assist are:

  • Surveys & Feedback
  • Remote Server Monitoring
  • Remote Desktop Control
  • Remote Access
  • Screen Sharing

What type of customer support is available from Zoho Assist?

The available support which Zoho Assist provides is:

  • Email
  • Live support

What platforms does Zoho Assist support?

Zoho Assist supports a variety of platforms including Android and IOS.

What types of businesses does Zoho Assist serve?

Zoho Assist serves a wide range of businesses, including but not limited to Startups & SMEs.

How is Zoho Assist commonly used?

Zoho Assist is commonly used for various purposes, such as Server Monitoring, Website Development, Website Monitoring and more.

Who are the primary competitors of Zoho Assist?

The three major competitors of Zoho Assist are Bomgar Remote Desktop, TightVNC and Chrome Remote Desktop. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.