Zoho Assist
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What is Zoho Assist?
Zoho Assist is a Remote Desktop Software that supports customers at a remote location through a secure connection. It helps IT help desks resolve customers issues instantly and manage computers to solve queries efficiently.
Pricing
Zoho Assist Starting Price
$ 0/Forever
Awards
Our Awards and Recognition
More Awards
Learn More About Zoho Assist
Maximize your potential with custom solutions built for today’s opportunities and tomorrow’s challenges.
Key Features of Zoho Assist
Here are the powerful features that make Zoho Assist stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Unattended Access
- File Transfer
- Multi Monitor Navigation
- Instant Chat
- Reboot And Reconnect
- Session Recording
- Custom Branding
- Remote Printing
- Clipboard Sharing
- Voice And Video Chat
- Scheduled Sessions
- Session Notes
- Two Factor Authentication
- Remote Power Options
- Session Confirmation
- User Management
- Session Analytics
- Custom Reports
- Mobile Access
- Integration With Help Desk Software
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Zoho Assist Screenshots
Zoho Assist Pricing
Here are the pricing plans for Zoho Assist. Choose the plan that best fits your requirements and budget. Get Detailed Zoho Assist pricing as per your requirements.
Free
$ 0
Forever
- 1 Remote Support Technician
- Instant Chat
- 5 Unattended Computers
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Standard
$ 7
Per Month
- All in Free Edition +
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- Zendesk Integration
- 2 Concurrent Sessions
Professional
$ 10
Per Month
- All in Standard Edition +
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- 4 Concurrent Sessions
Enterprise
$ 16
Per Month
- All in Professional Plan +
- Departments
- Session Recording
- Remote Printing
- Annotation
- Customer Widget
- Custom Domain Mapping
- 6 Concurrent Sessions
The pricing information for Zoho Assist is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 23rd March 2025.
Free Trial is available
Zoho Assist Specifications
Get a closer look at the technical specifications and system requirements for Zoho Assist. Find out if it's compatible with your operating system and other software.
Company Details :
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Zoho Assist Comparisons
Compare Zoho Assist with other similar options available in Remote Desktop Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Zoho Assist Resources
Overall Zoho Assist Reviews
Thinking about using Zoho Assist? Check out verified user reviews & ratings based on Zoho Assist's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Zoho Assist Pros and Cons Based on Customer Reviews
"Zoho Assist offers a user-friendly interface that's easy to navigate, making it simple for both technicians and clients to use."
"The tool supports multiple operating systems, including Windows, Mac, and Ubuntu, ensuring broad compatibility."
"It provides robust security features, such as detailed session logs and access controls, which help maintain data integrity and compliance."
"Zoho Assist is cost-effective compared to other remote support tools, offering great value for its features."
"Setting up an account involves multiple steps, which some users find cumbersome."
"There can be occasional delays in resolving issues, which might require reloading the session."
SoftwareSuggest reviews are authentic and verified. Here's how.
Showing 3 out of 8 Reviews
RahulSingh P.
Customer Success Manager
Used the software for : 6-12 months (Daily)
Company Size :51-200 employees
Verified via Business email.
Verified Reviewer
The tool is very easy and make the troubleshooting session easy.
Zoho Assist make the troubleshooting easy as connecting the customer through zoho assist is very simple.
Zoho Assist Mobile App Experience
Zoho Assist After Sales Service Rating
Latest
What do you like best about Zoho Assist?
The product supports all the platforms: Windows, Mac, and Linux without any challenges.
What do you dislike about Zoho Assist?
Sometimes the user doesnt receive the remote invite session email, which can be a challenging part.
What features is Zoho Assist currently missing?
Doesn't feel that.
Useful 0
Zoho Assist is a robust, secure and easy to use tool
Zoho Assist is a robust tool with the ability to maintain detailed logs of each remote support session, which is invaluable for ensuring regulatory compliance and data security. In addition, the access control and permissions features ensure that only authorized personnel can perform specific actions, protecting the integrity of our systems. I also appreciate the ability to customize the support experience to suit our specific needs, which improves efficiency and end-user satisfaction.
Zoho Assist After Sales Service Rating
What do you like best about Zoho Assist?
Zoho Assist has had a significant impact on the security and efficiency of our technical support. With Zoho Assist, we can offer immediate remote support, minimizing downtime and improving productivity.
What do you dislike about Zoho Assist?
What I don't like about Zoho Assist is that sometimes the connection quality can be unstable, especially with slower network connections.
What features is Zoho Assist currently missing?
Can add the ability to integrate with advanced security tools: To improve security monitoring during sessions.
What other products like Zoho Assist have you used or evaluated?
Useful 0
Raghav G.
Lead Customer Support
Used the software for : 2+ years (Daily)
Company Size :11-50 employees
Verified via linkedIn.
Verified Reviewer
This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.
Review Source: Organic
Good Software to get take remote sessions
Zoho Assist has helped our team provide quick support to our clients by connecting to their computers quickly in a 2-step process. ZA works on all operating systems and allows us to deliver our services promptly. The product comes with a per-technician license model, and we can increase or decrease the licenses whenever required.
Zoho Assist Mobile App Experience
Zoho Assist After Sales Service Rating
What do you like best about Zoho Assist?
The product is easy to use and has no learning curve, for the technician as well as our client to whom we want to connect. It runs well on Windows, Mac, or Ubuntu. Zoho, being a global brand, helps us get the customers consent to connect easily.
What do you dislike about Zoho Assist?
While connecting on Mac OS, the session can freeze sometimes, requiring us to reload the webpage to resume the connection.
What features is Zoho Assist currently missing?
Zoho Assist is a well thought out product and has more features than we require.
Useful 0
Alternatives of Zoho Assist
Explore alternative software options that can fulfill similar requirements as Zoho Assist. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Zoho Assist FAQs
How much does Zoho Assist cost?
The starting price of Zoho Assist is $ 0/Forever. It has different pricing plans:
- Free : $ 0/Forever
- Standard : $ 7/Per Month
- Professional : $ 10/Per Month
- Enterprise : $ 16/Per Month
Zoho Assist also provides a free trial to users.
What are the top 5 features for Zoho Assist?
The top 5 features for Zoho Assist are:
- Surveys & Feedback
- Remote Server Monitoring
- Remote Desktop Control
- Remote Access
- Screen Sharing
What type of customer support is available from Zoho Assist?
The available support which Zoho Assist provides is:
- Live support
What platforms does Zoho Assist support?
Zoho Assist supports a variety of platforms including Android and IOS.
What types of businesses does Zoho Assist serve?
Zoho Assist serves a wide range of businesses, including but not limited to Startups & SMEs.
How is Zoho Assist commonly used?
Zoho Assist is commonly used for various purposes, such as Server Monitoring, Website Development, Website Monitoring and more.
Who are the primary competitors of Zoho Assist?
The three major competitors of Zoho Assist are Bomgar Remote Desktop, TightVNC and Chrome Remote Desktop. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
