What is Zoho Assist?

Zoho Assist is a Remote Desktop Software that supports customer at a remote location through a secure connection. It helps IT help desk to resolve customer's issue at an instant and manage computers to solve queries efficiently.

Zoho Assist Starting Price

$ 0/Forever

Zoho Assist Awards

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Get an Overview for the Leaders Matrix at glance

Zoho Assist Award

Our Awards and Recognition

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Zoho Assist Screenshots

Zoho Assist Screenshot1

Key Features of Zoho Assist

  • Surveys & Feedback
  • Remote Server Monitoring
  • Remote Desktop Control
  • Remote Access
  • Screen Sharing
  • File sharing
  • Remote Control
  • Diagnostic Tools
  • Real Time Chat
  • Session Recording
  • Session Transfer

Zoho Assist Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • Chinese
  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish

Zoho Assist Pricing

Free
$ 0
Forever
  • 1 Remote Support Technician
  • Instant Chat
  • 5 Unattended Computers
  • Desktop App
  • UAC Compatible
  • Clipboard Sharing
  • Mac Support
  • User Management
  • Zoho Desk Integration
  • Zoho SalesIQ Integration
  • Organization Roles
  • 1 Concurrent Session
Standard
$ 7
Per Month
  • All in Free Edition +
  • File Transfer
  • Multi Monitor Navigation
  • Send Ctrl+Alt+Del
  • Reboot and Reconnect
  • Session Transfer
  • Import Google Contacts
  • Custom Report
  • Screen Capture
  • Zendesk Integration
  • 2 Concurrent Sessions
Professional
$ 10
Per Month
  • All in Standard Edition +
  • Mobile Apps (iOS, Android)
  • Schedule Sessions
  • Screen Sharing
  • Session Notes
  • Custom Email Templates
  • Rebranding
  • Advanced Reports
  • 4 Concurrent Sessions
Enterprise
$ 16
Per Month
  • All in Professional Plan +
  • Departments
  • Session Recording
  • Remote Printing
  • Annotation
  • Customer Widget
  • Custom Domain Mapping
  • 6 Concurrent Sessions
Show More

Company Details

Company Name :

Zoho Corporation Pvt. Ltd.

Headquarter :

Chennai

Website :

Visit Website

Full Address :

4141 Hacienda Drive Pleasanton, California 94588 USA

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Overall Reviews

5/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Zoho Assist Pros and Cons

Pros

"user friendly, graphically advanced easy to communicate.connects quickly,well drafted and easy to download and acess, perfect service"

"Zoho Assist is a beautiful and straightforward UI. Without major difficulties, connects easily. To browse and track numerous displays, we utilize Zoho Assist."

"The user interface is just as impressive It is less expensive than the competition."

Cons

"connectivity,loading,multipleusage,litte expensive and rest of the features are okay.no further scope of improvemet"

"Sometimes delays take longer until they are remedied. The program needed a continuous Internet, in which a blink might hit the system."

"When delays occur, they might take longer to resolve. There was a requirement for continual Internet access, where even a blink can cause the system to malfunction."

Zoho Assist Reviews (5)

Pooja A.

Product expert

Used the software for : 6-12 months (Daily)

Company Size :201-500 employees

Verified By : google

5.0

May 30, 2023

Conecting with client made quiet easier

A very user-friendly application  helps in quick connection with the clients, is easy to install and process, looks quite advance in terms of the graphics used, and is appreciated by the customer as well.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zoho Assist After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Assist?

user friendly, graphically advanced easy to communicate.connects quickly,well drafted and easy to download and acess, perfect service

What do you dislike about Zoho Assist?

connectivity,loading,multipleusage,litte expensive and rest of the features are okay.no further scope of improvemet

What features is Zoho Assist currently missing?

none

What other products like Zoho Assist have you used or evaluated?

anydesk

Tushar R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 30, 2021

Zoho Assist - Most Powerful Tool

Zoho Assist is a powerful tool for remote help. For what you receive, the price is fantastic. And what you get is a functioning agent that allows the distant user to give remote help on the technician's equipment.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zoho Assist Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Assist After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Assist?

Zoho Assist is a beautiful and straightforward UI. Without major difficulties, connects easily. To browse and track numerous displays, we utilize Zoho Assist.

What do you dislike about Zoho Assist?

Sometimes delays take longer until they are remedied. The program needed a continuous Internet, in which a blink might hit the system.

Do you think Zoho Assist delivers value for the money spent?

Yes

Are you satisfied with Zoho Assist features?

Yes

Did implimentation of Zoho Assist was easy?

Not Sure

What features is Zoho Assist currently missing?

Not yet.

How Zoho Assist is better/different from its competitors?

Very user friendly tool.

Jimesh S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 02, 2021

Zoho Assist - Best Interacting tool

Zoho Assist's UI is beautiful and straightforward, and it's easy to use. It is easy to connect without major issues. Many monitors are controlled by Zoho Assist. Uploading and downloading files is simple and safe using this software.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zoho Assist Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Assist After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Assist?

The user interface is just as impressive It is less expensive than the competition.

What do you dislike about Zoho Assist?

When delays occur, they might take longer to resolve. There was a requirement for continual Internet access, where even a blink can cause the system to malfunction.

Do you think Zoho Assist delivers value for the money spent?

Yes

Are you satisfied with Zoho Assist features?

Yes

Did implimentation of Zoho Assist was easy?

Not Sure

What features is Zoho Assist currently missing?

No I have not found any missing feature yet.

Aditya S.

Software Engineer

Used the software for : Less than 6 months

Company Size :5001-10,000 employees

5.0

Jul 08, 2020

Zoho Assist

Zoho Assist is one of the best remote administrator tool . Best feature about this product is to deal with unattended computer. Price is reasonable. Setting up this tool is quite easy . Remote access can be initiated with invitation link.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Zoho Assist?

It supports many plateforms and various devices. It provides remote assistance.

What do you dislike about Zoho Assist?

Delay in remote access can be improved.

Oliver R.

Manager

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Nov 22, 2019

Review On Zoho

It's a great service and would highly recommend it to my co workers friends and any body who me about it the assist is a really great service really looking forward using more of their service

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Zoho Assist?

I first made contact with zoho 2016 but didn't have interest on it until some months ago when I signed up for zoho mail which is a really great service

What do you dislike about Zoho Assist?

Too many process involve while setting up the account

Zoho Assist FAQs

How much does Zoho Assist cost?

The starting price of Zoho Assist is $ 0/Forever. It has different pricing plans:

  1. Free : $ 0/Forever
  2. Standard : $ 7/Per Month
  3. Professional : $ 10/Per Month
  4. Enterprise : $ 16/Per Month

Zoho Assist also provides a free trial to users.

What are the top 5 features for Zoho Assist?

The top 5 features for Zoho Assist are:

  • Surveys & Feedback
  • Remote Server Monitoring
  • Remote Desktop Control
  • Remote Access
  • Screen Sharing