Overall Zoho Books Reviews

Here's an unbiased review of Zoho Books. Discover how Zoho Books users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 110 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 87.4%

Likelihood to recommend

Out of 100%

Zoho Books Pros and Cons

"The recurring invoicing feature is very, very helpful for SaaS companies."

"Zoho Books is an easy-to-use, GST-compliant accounting app that helps you keep track of your companys financial transactions. Send invoices, create bills, monitor expenses, reconcile bank statements, and collaborate."

"Zoho Books is absolutely free to use, making it a great tool to begin with. It has a smooth interface for easy navigation and an intuitive dashboard to track all the financial features in a single place, like expenses, income, etc."

"Nothing much that I can think of. Zoho Books has everything that we need. Sometimes there are just too many features, and you get confused."

"Customer support needs to improve. Also, some bundling of composite items needs to improve."

"We have been using Zoho Books for a while, and the only aspect we believe it can improve upon is introducing a separate Zoho Books community within its dashboard, which would let new users adapt more quickly due to constant support from the community."

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Showing 20 out of 110 Reviews

Hear directly from customers who have used Zoho Books. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Atoba L.

Cofounder & CEO

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

5.0

Aug 01, 2024

Verified via Facebook.

Verified Reviewer

Best book keeping software for small startups

We are using the free version of Zoho Books, and it's very helpful for keeping our company accounts tidy. The invoicing feature is nice, and the recurring invoice module is awesome since we are a SaaS platform.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

The recurring invoicing feature is very, very helpful for SaaS companies.

What do you dislike about Zoho Books?

Nothing much that I can think of. Zoho Books has everything that we need. Sometimes there are just too many features, and you get confused.

What features is Zoho Books currently missing?

Nope

What other products like Zoho Books have you used or evaluated?

CRM

Sagar K.

IN charge Admin

Used the software for : 1-2 years (Daily)

Company Size :11-50 employees

4.0

Aug 02, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Zoho Books is an exceptional small business accounting service with a clean, professional look, a rich set of features, and flexibility.

Zoho Books has transformed the way I manage my company's finances, making everything seamless and efficient. The ability to access the platform instantly via both the app and the web on my laptop is incredibly convenient. It has streamlined our processes and significantly improved our productivity. Highly recommended!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 2

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Zoho Books is an easy-to-use, GST-compliant accounting app that helps you keep track of your companys financial transactions. Send invoices, create bills, monitor expenses, reconcile bank statements, and collaborate.

What do you dislike about Zoho Books?

Customer support needs to improve. Also, some bundling of composite items needs to improve.

What features is Zoho Books currently missing?

no

What other products like Zoho Books have you used or evaluated?

quick books

Swastik S.

Finance Manager

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

5.0

Jun 05, 2024

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Zoho Books has simplified the complex process of accounting

Zoho Books has simplified the way our organization does accounting in recent times. We have had better transparency in our company's financials due to Zoho Books. All of our department heads are assigned the financial management of their respective departments, which has only been possible due to the smooth, easy-to-navigate, and understandable interface of Zoho Books. Zoho Books is a great financial accounting tool for any new business, as it is absolutely free to use, thanks to Zoho's intuitive workspace.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Books Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Zoho Books is absolutely free to use, making it a great tool to begin with. It has a smooth interface for easy navigation and an intuitive dashboard to track all the financial features in a single place, like expenses, income, etc.

What do you dislike about Zoho Books?

We have been using Zoho Books for a while, and the only aspect we believe it can improve upon is introducing a separate Zoho Books community within its dashboard, which would let new users adapt more quickly due to constant support from the community.

What features is Zoho Books currently missing?

Zoho Books can surely introduce an automated expense/income tracking feature, which would be revolutionary as this could be a great feature who have constant updates of their expenses/incomes through e-mail, etc.

What other products like Zoho Books have you used or evaluated?

Vena Solutions, NetSuite ERP

Shubham B.

ACCOUNTS EXECUTIVE

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

4.0

Mar 18, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

User Friendly

Zoho is very user-friendly for accounting management. When I purchased it in my previous organization, it was very easy to use, and customer support helped me a lot to do things better.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

booking invoices which are linked with P.I and P.O so its easy to track all the billing features

What do you dislike about Zoho Books?

I think bank reco can be improved and fast the speed which is little slow

What features is Zoho Books currently missing?

i don'have idea of GST jason file generating feature in zoho avalible or not but i wish to have this

What other products like Zoho Books have you used or evaluated?

i have little bit used zoho payroll

Aboobida J.

IT Manager

Used the software for : 1-2 years (Daily)

Company Size :1001-5000 employees

5.0

Jan 24, 2024

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho Books Is a Reliable Solution for Every Company

I love the reliability of Zoho Books, which makes it a top accounting solution. Zoho Books is easy to use. Moreover, it is affordable and simple accounting software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Books IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

The simplicity of the features in Zoho Books is one thing I find interesting about this software. I also like the responsive support team.

What do you dislike about Zoho Books?

I think they should work on the interface. It is a little bit complicated to navigate.

What features is Zoho Books currently missing?

No. Zoho Books is incredible the it is apart from its sloppy interface.

What other products like Zoho Books have you used or evaluated?

Freshbooks

Al B.

Chief Executive Officer

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

4.0

Jan 24, 2024

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

ZOHO_ Unmatched Accounting & Invoicing Platform

As a small real estate development company, we needed free billing software and found that ZOHO has some unmatched features. We are relatively new to ZOHO but find it extremely user-friendly and helpful.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Mostly using invoicing and finding the features extremely useful and user-friendly.

What do you dislike about Zoho Books?

Whatever features weve explored so far, we dont feel Zoho features need further improvement.

What features is Zoho Books currently missing?

None as of now.

What other products like Zoho Books have you used or evaluated?

Email & collaboration, Sales & Marketing.

Harsh K.

Managrt

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

5.0

Dec 06, 2023

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Free GST Software

After using Zoho, I can easily handle my GST billing, invoicing, and accounting for my business, all free of cost. I just registered through Agustin and used it for free.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

I loved that it is the best software for small MSMEs who cant invest money in buying expensive software.

What do you dislike about Zoho Books?

Just they can improve that they can add serial number tracking feature in the free plan

What features is Zoho Books currently missing?

Online Store

Adeka s.

MD/CEO

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

3.0

Dec 06, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Yes access my music earnings sales and publishing was okay but there's hold that's successful transfer with email notifications but yet to be credited to my primary account!

It has improved my record label and also eliminated limitations on my music earnings, especially the sales IQ. Physical phone alerts have yet to drop.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Removing restrictions on my music earnings and sales, especially publishing royalties.

What do you dislike about Zoho Books?

Transfer phone number alerts for every transaction! Phone delivery alerts for every transfer.

What features is Zoho Books currently missing?

Delivery phone number alerts

What other products like Zoho Books have you used or evaluated?

Professional services

saipureddy c.

Free

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Apr 25, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

web based bookkeeping programming intended for independent companies

When you set up your receipt layout, creating invoices is a breeze. Zoho Books integrates seamlessly with both Zoho CRM and Zoho Subscriptions. It would be helpful if there were a way to customize reminder messages depending on the reason the invoice was not paid.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Zoho Books does all that QuickBooks does in a substantially more natural connection point. It gives a lot of adaptability in taking a gander at things from both gathering and money strategies, offers a free seat for my bookkeeper, and allows me to track my time and bring it directly into my invoices. The ability to take pics of receipts and enter expenses directly from my phone app is perfect, as well.

What do you dislike about Zoho Books?

Try not to fully comprehend how to modify a receipt, save it, and use it for month-to-month billing. Now and again, I need to mess with the receipt to get all of the details expected to print. For instance, it isnt readily obvious how to show the dates for which each cost is incurred on the receipt. Not having a duplicate of our companys information stored on our system makes me nervous, so we hold paper backups. Clearly, there is a better emergency course of action we could use.

What features is Zoho Books currently missing?

No

Barkat U.

Teacher

Used the software for : Less than 6 months (Weekly)

Company Size :1-10 employees

5.0

Apr 17, 2023

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

My Review for Zaho Books

The arrangement is clear, and the expectation to absorb information is sensible. It's truly ideal to have a decent (and sensible) set of defaults for classifications and record structure.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Zoho Books is a magnificent cloud-based answer for cash flow management that meets our expectations.

What do you dislike about Zoho Books?

Group coordinated effort related highlights of Zoho Books are not exactly adequate for our prerequisites

What features is Zoho Books currently missing?

No

What other products like Zoho Books have you used or evaluated?

Not

JADAV P.

Administration

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

4.0

Dec 08, 2022

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho Bookings Schedule Good Timming

Zoho Connect allows our clients to easily create and manage schedules for their representatives. Rescheduling appointments does not affect others, and notifications are sent through the email system. Zoho Books is the cloud accounting platform for growing businesses today.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Zoho Books has integrated many little changes that further develop adaptability and convenience, alongside many significant changes. The webpage presently offers custom reports, QR code support in solicitations, further developed auto-scan for advanced monetary records like receipts, and improved coordination with other related Zoho sites. Automation features like payment reminders, scheduling reports, and setting triggers for certain workflows can save a business owner a lot of time from the monotonous bookkeeping work.

What do you dislike about Zoho Books?

You start by giving contact and relevant deals charge data. A few elements, similar to solicitations and costs, are included on the site by default, but you can choose which other modules you would like to activate, such as stock, purchase orders, and timesheets. If youre a very small business, you may want to turn some of these off to minimize any unnecessary features.

What features is Zoho Books currently missing?

there is no point of making an invoice for an item that I do not have enough quantity (enough stock) for. ZOHO books are primitive; I want my sales staff to only access the sales module, not the purchasing, or banking or any accounting features such as customer payables "purchase payables".

How Zoho Books is better/different from its competitors?

They could improve a less complex free application like Wave or Sunrise. Yet, little and average size organizations can profit from the adaptability incorporated into each side of Zoho Books.

Diep N.

Accountant

Used the software for : 1-2 years (Weekly)

Company Size :501-1000 employees

4.0

Aug 08, 2022

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good choice for Accountant

Reduce paperwork and time to report. The price is quite competitive compared to other relevant software. I feel very comfortable with this solution and recommend it to other accountants.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Books IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Easy to use.

What do you dislike about Zoho Books?

Please provide the text you would like me to review.

What features is Zoho Books currently missing?

Detailed Report

Emran T.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 04, 2022

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

You should read this before using Zoho books.

The capacity to raise solicitations, sales orders, and estimates, and the data to be shared with the CRM side of Zoho. We previously had two systems and had to enter client information twice. Using Books and CRM has streamlined our client data and reporting and analysis tools.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Emran T.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 04, 2022

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

You should read this before using Zoho books.

Zoho Books is ideally suited for an independent company like mine or for my clients (I work with private ventures of 1-10 representatives). It is sufficiently adaptable and very affordable compared to other products available. It has a few defects, but nothing that can't be worked around easily. It integrates well with other Zoho products, allowing an independent company to build an integrated system on a reasonable budget by combining Books, CRM, Survey, and more. It is definitely my platform of choice when I make recommendations to clients.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Tanuj S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jan 04, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good accounting software for small businesses and startup

I've been using Zoho Books for quite some time now, and I feel that this accounting software is far better than any other available in the market. It's great value for money.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Books Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Books After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Books?

Flexibility, Ease of Use, Cheap Price, Amazing Features, Reporting

What do you dislike about Zoho Books?

Its not ideal for final accounting.

Do you think Zoho Books delivers value for the money spent?

Yes

Are you satisfied with Zoho Books features?

Yes

Did implimentation of Zoho Books was easy?

Yes

What features is Zoho Books currently missing?

Exporting register

What other products like Zoho Books have you used or evaluated?

uBooks

How Zoho Books is better/different from its competitors?

It's cheap and advanced

Rekha K.

Used the software for : 6-12 months

Company Size :51-200 employee

5.0

Nov 30, 2021

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best

It's just wonderful, one of the best qualities you can find on the internet. That's the reason I had to give it 5 stars because it's worth it. I wish I could give 10 stars, but unfortunately, it's not possible. Yes, that's true.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Zoho Books?

The quality is amazing.

What do you dislike about Zoho Books?

There are no grammatical errors in the text provided.

Mohammed N.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 16, 2021

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Awesome Features of Zoho Books

Zoho Books is one of the best cloud-based accounting software in India that manages your finances, keeps you GST compliant, automates business workflows, and helps you work collaboratively across departments. With over 60 million users globally, Zoho's 45+ products assist with sales and marketing, support and collaboration, finance, and recruitment. It has been growing rapidly and is expected to become one of the largest cloud-based accounting software solutions in the coming years, especially for small businesses.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Pratik

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 17, 2021

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Zoho Books has been a game-changer for our small business. It's user-friendly, efficient, and has streamlined our accounting process. Highly recommend it for anyone looking to simplify their finances!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

JANICE D.

Used the software for : More than 1 year

Company Size :51-200 employee

5.0

Aug 05, 2021

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Awesome software

Awesome experience. Even someone without much background in computers can use this software with ease. Signing up is easy. It has a good storage system for office details. We use it to record our tea estate details.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Zoho Books?

Easy to use.

What do you dislike about Zoho Books?

There are no grammatical errors in the text provided.

Hari

Oracle

Used the software for : Less than 6 months

Company Size :10,001+ employees

4.0

Jul 28, 2021

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Easy

Easy to use. Good software. I have never seen such good, easy software. I highly recommend this software to everyone. Overall experience with this software is good. I did not find anything negative in this software after usage.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Zoho Books?

Easy to use.

What do you dislike about Zoho Books?

Price

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