Zoho Inventory Reviews
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Overall Zoho Inventory Reviews
Here's an unbiased review of Zoho Inventory. Discover how Zoho Inventory users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Review Summary
AI-powered insights from real user reviews
Zoho Inventory is praised for being easy to set up and use, offering strong integrations (especially with other Zoho apps and sales channels), solid inventory and multi-warehouse tracking, and good value for small to mid-size businesses; common criticisms include limited report customization, some UI/navigation and mobile feature gaps, occasional barcode/mobile scanning issues, and a learning curve for advanced customizations.
Zoho Inventory Pros and Cons Based on Customer Reviews
"The mobile app provides flexibility, allowing users to manage inventory on the go."
"Zoho Inventory offers great value for money, making it an affordable choice for businesses of all sizes."
"Multi-channel inventory management is a standout feature, allowing seamless integration across different sales platforms."
"The software is user-friendly and easy to learn, which helps streamline inventory management processes."
"Customer support is responsive and helpful, ensuring any issues are quickly addressed."
"Reporting features could be improved, with more options for custom reports."
"Some users find the lack of auto-save when adding items to sales orders inconvenient."
"Custom scripting for automation may be challenging for small businesses without technical expertise."
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Hear directly from customers who have used Zoho Inventory. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Andrew
General Manager
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
We've been using Zoho primarily for invoicing and inventory management, and it has made our day-to-day operations much more organized. Creating professional invoices is quick and straightforward, and tracking payments is easy. The inventory features help us keep accurate stock levels, monitor product movement, and reduce manual errors. One of the biggest advantages is having invoicing and inventory in one system, which saves time and eliminates duplicate data entry. The interface is user-friendly, and the reporting tools provide a clear picture of sales and inventory performance. For small to medium-sized businesses looking for an affordable and reliable business management solution, Zoho offers excellent value. It has streamlined our workflow and made managing our business much more efficient.
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Zoho has made invoicing and inventory management much more efficient for our business. Creating invoices is fast, inventory tracking is accurate, and having everything in one platform reduces manual work.
What do you dislike about Zoho Inventory?
Advanced customization takes time to learn, and some reports could be more flexible.
What features is Zoho Inventory currently missing?
Easier bulk editing for large product catalogs would be helpful.
What other products like Zoho Inventory have you used or evaluated?
Melanie R.
Owner/Proprietor
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
Zoho Inventory is a great package for my company. I have just a handful of products, but struggled with managing inventory, purchase orders, sales orders, packing slips and invoicing. I was using 5 different products and having to type my orders far too many times. With Zoho Inventory and Zoho Books, it's a one-stop shop for my orders. I just enter it once, and Zoho does the rest for me. Such a time saver!
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
The way the software takes the order once and converts it to all the levels of the selling process automatically.
What do you dislike about Zoho Inventory?
I would like to be able to customize the templates more than they are.
What features is Zoho Inventory currently missing?
More customization on templates.
What other products like Zoho Inventory have you used or evaluated?
Cynthia B.
Owner/Proprietor
Used the software for : 6-12 months (Daily)
Company Size :1-10 employees
Verified Reviewer
I switched to Zoho after using QuickBooks Online for years. It is much easier to use and not as glitchy as QuickBooks. The transfer of information between Shopify and Etsy is amazing!
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
It's ease of use and the amazing support. I love being able to chat with someone quickly.
What do you dislike about Zoho Inventory?
Barcode scanning is a little off, and more report control. Switching between accrual and cost accounting is not good.
What other products like Zoho Inventory have you used or evaluated?
Verified Reviewer
Have been using the software for over 3 months now, it does what it's supposed to do, it handles the inventory, the serial numbers, locations, pretty much it's a lifesaver
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
The ease of use and flexibility to adapt it to your company's needs, the fact that you can create custom fields is very very helpful
What do you dislike about Zoho Inventory?
The report customization i would say, the user should be able to create or modify the existing reports
What features is Zoho Inventory currently missing?
The ability to see the payment type (cash, check, card, etc) on the invoice details report
Paul M.
CEO (Chief Executive Officer)
Used the software for : 6-12 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Zoho Inventory is a good tool to have if you are a s small/mid company; it works pretty well and has all the capabilities needed for a WMS.
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Easy to access and friendly for basic transactions, it provides many different reports
What do you dislike about Zoho Inventory?
The system can get a little confusing, specially when you try to do some quick inventory updates or transactions.It could use a more friendly and easy to navigate in receiving goods.
What features is Zoho Inventory currently missing?
Automatic email inventory reports
Krishna A.
VP of Sales
Used the software for : Less than 6 months (Monthly)
Company Size :1-10 employees
Verified Reviewer
Verified User
Zoho Inventory is an inventory, purchasing and invoicing management product that we have been looking for. We are in the process of migrating to Zoho Inventory. The free trial period was extremely helpful, and the onboarding experience was pleasant. We are looking forward to continuing the use of Zoho Inventory and eventually adding Zoho Books.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
First, it is the Ease of use! I was able to map my currently well defined use cases into Zoho inventory. It is a well designed and well thought out product.
What do you dislike about Zoho Inventory?
I have not used the product enough to provide this level of feedback that would be impactful.
What features is Zoho Inventory currently missing?
I do not have enough usage experience to comment on this question.
What other products like Zoho Inventory have you used or evaluated?
Verified Reviewer
This tool has made my work 100% easier. It imports all of my sales automatically, saving me hours of manual work every single week. It is an essential tool for anyone running an online store.
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
The most impressive aspect of Zoho Inventory is how seamlessly it integrates with sales channels like eBay. The automatic sales import feature is a massive time-saver, allowing me to focus on growth rather than data entry.
What do you dislike about Zoho Inventory?
While the software is excellent, the reporting features could be more customizable. Sometimes, generating specific, advanced analytics reports takes a few too many clicks to get exactly what I need. Additionally, the mobile app is great for quick check
What features is Zoho Inventory currently missing?
I would appreciate more advanced customization options for the reporting dashboard.
Verified Reviewer
Zoho Inventory has streamlined keeping tracking or our inventory, invoices, and payments. Easy to use, and we really like it so far
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
It keeps track of your inventory, invoices and payments. It is easy to use, straightforward.
What do you dislike about Zoho Inventory?
cost is higher than id like. But do not have the time to train people to use alternative products.
What features is Zoho Inventory currently missing?
links for people to order your products.
Verified Reviewer
Verified User
Zoho Inventory is a tool that saves tons of time, accounting for production manufactured and coordinating between teams. Easy to use interface, looking great on mobile too, most functionality we need is there. Missing a few customisation options as regards different product configurations, but might be too specific to our business. Price-wise is very cost-efficient. Highly recommend.
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
The ease of use and rich functionality, great mobile view, functionality you get for the price, smooth connection to other Zoho products like books e.g
What do you dislike about Zoho Inventory?
Customisation of templates has some learning curve, also different product configurations
What features is Zoho Inventory currently missing?
More advanced customisation options for templates
Verified Reviewer
Verified User
Quite straightforward to use. Takes a fair bit of learning, but comes with the territory. It's very helpful to use ChatGPT or something similar to walk through issues (much faster than trying to watch the videos online.)
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Relatively easy to setup and use. I like the different features and permissions
What do you dislike about Zoho Inventory?
Would be great to have more dynamic features: like being able to quickly download a catalogue of selected items with photos, being able to better customize the various documents (invoices, sales order, etc.)
What features is Zoho Inventory currently missing?
quickly download a catalogue of selected items with photos, being able to better customize the various documents (invoices, sales orders, etc.)
Verified Reviewer
Verified User
Zoho Inventory is a very good tool for those who are a small-mid size organization with a good amount of SKUs and movement. The software is very easy to access, and there are friendly screens. You need to learn how to manage and document your transactions to make sure the inventory is being properly added, compromised or used. For us has worked exactly as needed, and the report part is very friendly as well.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
value for the tools and support provided, the price is fair compared to other products with similar capabilities. It is a good WMS starter for those small-mid size companies
What do you dislike about Zoho Inventory?
Requires time to learn how to operate, not for big organizations, is lacking of some features such as label design and print, location assignment, and a more friendly user interface
What features is Zoho Inventory currently missing?
yes, print generation and printing label features
What other products like Zoho Inventory have you used or evaluated?
Brooke Y.
CEO (Chief Executive Officer)
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Zoho Inventory has been an excellent solution for managing our company’s inventory operations. The platform strikes a strong balance between powerful functionality and ease of use, making it a practical tool for both day-to-day inventory management and broader operational oversight. One of the biggest advantages is how intuitive the system is. Product catalogs, SKU management, and stock tracking are straightforward to set up and maintain. The interface is clean and organized, which allows our team to quickly locate products, monitor stock levels, and manage purchase or sales orders without unnecessary complexity. The integration capabilities are another major strength. Zoho Inventory connects seamlessly with other Zoho applications and common business tools, which helps streamline workflows across accounting, invoicing, and order management. This level of integration reduces manual entry and improves overall operational efficiency. We also appreciate the reporting and visibility the platform provides. Having access to clear inventory analytics, stock movement tracking, and order history allows us to make more informed purchasing and supply decisions. The system makes it easy to monitor trends and maintain better control over inventory levels. From a scalability standpoint, Zoho Inventory works well for growing companies. As operations expand, the platform supports additional SKUs, multiple warehouses, and more complex inventory structures without requiring a major overhaul of existing processes. Overall, Zoho Inventory is a reliable, well-designed platform that supports efficient inventory management while remaining flexible enough to grow alongside a business. It has become an important operational tool for keeping our internal processes organized and running smoothly.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Zoho Inventory has been an excellent solution for managing our company’s inventory operations. The platform strikes a strong balance between powerful functionality and ease of use, making it a practical tool for both day-to-day inventory management
What do you dislike about Zoho Inventory?
We have no complaints or improvements at this time. We will notify our account rep if anything comes up in the future.
What features is Zoho Inventory currently missing?
Nothing
What other products like Zoho Inventory have you used or evaluated?
Verified Reviewer
Verified User
Zoho Inventory is a complete software for any stage of business, the support is very fast with a solution any time
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
intuitive is very easy find or use all tools with simple click on, then you can fix it
What do you dislike about Zoho Inventory?
dashboard, the info is not updating real time at least in my case, I dont know if I am missing something
What features is Zoho Inventory currently missing?
no
What other products like Zoho Inventory have you used or evaluated?
Jeferson L.
CEO (Chief Executive Officer)
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
Zoho Inventory has changed the way I can organize my company. Now that I upgraded, I have a way for my Sales rep to access the inventory, create Sales Orders and keep track of his commissions, which made my life much easier, without having to calculate everything manually and leave margin for big errors.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Ability to create purchase orders, to make my small business look more serious and legit, sales order converted to invoices and inventory tracking.
What do you dislike about Zoho Inventory?
I would like to see a way to scan my products and they be automatically added to my inventory.
What features is Zoho Inventory currently missing?
Scan to inventory, automatically.
What other products like Zoho Inventory have you used or evaluated?
botica m.
General Manager
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Zoho Inventory is Grat for you WMS and for your company, if you want to have a real management of your company, you need it
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
control for do anything on the system and its easy to use also the app for ios is awesome
What do you dislike about Zoho Inventory?
better customer service for create new things for the system and be better for all
What features is Zoho Inventory currently missing?
no
What other products like Zoho Inventory have you used or evaluated?
Jeferson L.
CEO (Chief Executive Officer)
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
We started using Zoho Inventory in September 2025. It made our processes easier, faster and more organized, creating Invoices, organizing our customer list, and custom reports its been something else to do, no stress, just simple steps to complete. We highly recommend.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Ease of custom reports, creating Invoices and organizing customers and listing details for our items.
What do you dislike about Zoho Inventory?
Maybe more explanation on some of the tools, I see a lot of tools I dont really know how to use.
What features is Zoho Inventory currently missing?
Sales commission automation.
What other products like Zoho Inventory have you used or evaluated?
Verified Reviewer
Verified User
I was not sure which inventory app to use so Zoho Inventory had pretty good free tier with enough features to setup and test the app and eventually we liked how convenient it is. The support team is very helpful and I assume the pricing is fair as well.
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
I really like Shopify and Etsy integrations in Zoho Inventory and inventory synching
What do you dislike about Zoho Inventory?
I would like to be able to add product picture from URLs, not just upload the file.
What features is Zoho Inventory currently missing?
Product Photo uploaded from the URL
What other products like Zoho Inventory have you used or evaluated?
Verified Reviewer
Verified User
Zoho Inventory has everything you would need plus more. Easy implementation and set up to grow with your company. With the availability API integrations there are no limits to this suite of applications.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
I was impressed with how quickly it could be implemented. Very intuitive.
What do you dislike about Zoho Inventory?
I wish there were more options to customize and build out the customer portal
What features is Zoho Inventory currently missing?
No
Verified Reviewer
The original text is grammatically correct. No changes are needed.
Zoho Inventory Mobile App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
The seamless integration across sales channels and the ability to manage multi-warehouse inventory.
What do you dislike about Zoho Inventory?
The user interface could be more intuitive, and loading times could be improved during peak usage.
What features is Zoho Inventory currently missing?
Nope
Verified Reviewer
Verified User
Zoho Inventory is a robust and user-friendly cloud-based inventory management solution designed for small to medium-sized businesses. It offers an impressive range of features, including inventory tracking, order management, warehouse organization, shipping integration, and reporting—all within a clean and intuitive interface. Pros: Seamless integration with other Zoho apps (like Zoho Books and Zoho CRM) and third-party platforms like Shopify, Amazon, eBay, and major shipping carriers (UPS, FedEx, USPS). Real-time inventory tracking helps reduce stockouts and overstocking. Multi-warehouse support with batch and serial number tracking. Automation tools such as reorder points, email alerts, and workflow customization. Affordable pricing relative to its feature set. Cons: Some advanced features (e.g., multi-currency purchase orders, advanced analytics) may require higher-tier plans. The mobile app is functional but has limited capabilities compared to the desktop version. Custom report building could be more flexible and user-friendly. Conclusion: Zoho Inventory strikes a strong balance between functionality and affordability. It’s especially powerful when used within the broader Zoho ecosystem. For businesses looking for scalable, cloud-based inventory control with strong automation and integrations, Zoho Inventory is an excellent choice, with room for future enhancements.
Zoho Inventory IOS App Experience
Zoho Inventory After Sales Service Rating
What do you like best about Zoho Inventory?
Seamless integration with other Zoho apps (like Zoho Books and Zoho CRM) and third-party platforms like Shopify, Amazon, eBay, and major shipping carriers (UPS, FedEx, USPS). Real-time inventory tracking helps reduce stockouts and overstocking.
What do you dislike about Zoho Inventory?
Custom report building could be more flexible and user-friendly, and the mobile app is functional but has limited capabilities compared to the desktop version.
What features is Zoho Inventory currently missing?
many thing compare with quickbooks enterprise
What other products like Zoho Inventory have you used or evaluated?