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Overall Zoho Mail Reviews

Here's our unbiased review of Zoho Mail. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 26 Reviews

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.6

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 96.7%

Likelihood to recommend

Out of 100%

Zoho Mail Pros and Cons

"I like the ease of use of Zoho Mail, it is incredibly intuitive, provides an easy to understand UI interface, now offers a diverse set of features that help me keep my inbox always organized, plus the security measures that Zoho uses give us total peace of mind by ensuring that confidential information always remains safe from malicious intent."

"Zoho's task is very much impressive, which really helps in productivity."

"The fact of being able to work in conjunction with all the applications or tools that Zoho offers for your company is one of the features that most pleases this application, so you may be able to manage the number of sales you have of your product."

"The technical support offered is not attentive and timely, on the occasions that we have had problems it takes a long time to respond to requests, which is overwhelming when a prompt solution is required."

"The chat module can be improved. You can work on some UI part to make it more interactive."

"Something that can become a problem is that if you want to get more out of the application, then it is necessary to obtain the final version of this, which is usually paid, if you want to get the most out of the mail electronic."

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26 Zoho Mail Reviews

Hear directly from customers who have used Zoho Mail. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Carlos

Technical Support for Telecommunication Networks

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Jun 22, 2023

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Review Source: Organic

Zoho mail, secure, intuitive and easy to use.

It provides the best connectivity and collaborative communication with co-workers; we can now be uploaded and share in a common and organized way thanks to its features.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

I like the ease of use of Zoho Mail, it is incredibly intuitive, provides an easy to understand UI interface, now offers a diverse set of features that help me keep my inbox always organized, plus the security measures that Zoho uses give us total peace of mind by ensuring that confidential information always remains safe from malicious intent.

What do you dislike about Zoho Mail?

The technical support offered is not attentive and timely, on the occasions that we have had problems it takes a long time to respond to requests, which is overwhelming when a prompt solution is required.

What features is Zoho Mail currently missing?

Not none, I think zoho mail provides us with everything we need and does a good job.

What other products like Zoho Mail have you used or evaluated?

None.

Riya P.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Mar 25, 2022

Verified via Business email.

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Review Source: Organic

Simple & Easy to use

It helps the organization to be available on a single platform. We very much like the task module and chat module in the Zoho Mail. Highly recommend.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zoho Mail IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

Zoho's task is very much impressive, which really helps in productivity.

What do you dislike about Zoho Mail?

The chat module can be improved. You can work on some UI part to make it more interactive.

Do you think Zoho Mail delivers value for the money spent?

Yes

Are you satisfied with Zoho Mail features?

Yes

Did implimentation of Zoho Mail was easy?

Yes

What features is Zoho Mail currently missing?

Zoho calls like google meet.

What other products like Zoho Mail have you used or evaluated?

Gmail

How Zoho Mail is better/different from its competitors?

Easy to use and budget-friendly

Harshal S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 01, 2020

Verified via Business email.

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Review Source: Organic

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Prasenjeet L.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 26, 2020

Verified via Business email.

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Review Source: Organic

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Adriana M.

Mechanical Engineer

Used the software for : 6-12 months

Company Size :201-500 employees

5.0

Jul 20, 2019

Verified via Business email.

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Review Source: Organic

Zoho Mail allows you to improve the internal communication and productivity of your company.

Undoubtedly the use of a business email as it is Zoho Mail facilitates the activities of a company, which means saving time that you can invest in other important matters, thanks to the characteristics that it has and that allow to streamline and materialize the communications in real time between members of an organization or company.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Zoho Mail?

The fact of being able to work in conjunction with all the applications or tools that Zoho offers for your company is one of the features that most pleases this application, so you may be able to manage the number of sales you have of your product.

What do you dislike about Zoho Mail?

Something that can become a problem is that if you want to get more out of the application, then it is necessary to obtain the final version of this, which is usually paid, if you want to get the most out of the mail electronic.

Abhipsa S.

CTO

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

May 24, 2019

Verified via Business email.

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Review Source: Organic

No need to think whether mail delivered or not

Before we were having issues when we were using webmail. We had to think whether the mail is being delivered or not. Even we had to ask people to check their spam. After integrating Zoho no issues at all. Overall good.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about Zoho Mail?

Easy to use, user friendly and reliable

What do you dislike about Zoho Mail?

Provides less data usage for accounts

Gourav S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Zoho mail is Awesome!

I used this app. Zoho is best app other than. I like it. I also use all zoho products, all product are good and best service provider. I refer to all my friend and relative to Zoho products. Zoho Invoice and Docs systems are also better. Zoho mail is very interactive.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

D.Gnanasingh A.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Best Mail Hoster when compared to Rediffmail Enterprise.

Like Part : Easy and fast and Safe to use Zoho Mail. Unlike Part : Pricing is little high and customer care service is poor. An unpopular mail hoster. Does not provide the Professional Standard Level.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Prashant K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Zabardust Mail

If you're looking for a clean, ad-free experience, Zoho Mail is a great choice. If you want something more than that, keep looking. Pros Zoho's free email service has no ads anywhere in the user interface and you can set Zoho to collect email from other email accounts. Cons The signup page can be difficult to locate and there is no way to import contacts from your social media sites.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Mohd T.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Zoho mail excellent cilent and domain

Zoho mail is one of the good and emerging domain in mail clients with thousands of clients and a tie up with india mart for its maximizer customers and excellent service. Rating i give is 4 just because not allowing to send more than 100 recepients in single mail, rest all things are good.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Chetan S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 07, 2015

Verified via Business email.

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Review Source: Organic

Effective and useful

It's a really effective and useful tool when it comes for email marketing. It had really made the bulk mailing and email marketing easy thing. It's user friendly and easy to use. Beginners gonna surely enjoy it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Anurag T.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Best mail

If Zoho had not changed their format for viewing and sending your emails, I would definitely give it a 5 star. What I don't like is that I can only view my messages in half of the page instead of the full page and when you want to send or forward, the alphabet is your only option so it is very time consuming and repetitious.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Vikram

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 28, 2015

Verified via Business email.

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Review Source: Organic

Zoho mail is the best

Zoho mail services is best for all types of users. We all love to use like these mail sevices. I have been using this zoho mail from past two years. A review is an evaluation of a publication, service, or company such as a mail and most improtant thing is nicely desined gui. like it's features, it's speed, performance, etc.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pavithran

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Fast sending and receiving system

The Zoho mail is awesome mail service system. The messages are sent instantly and fast. As well as the messages was received fast. The Zoho mail service system is used for both personal and Business purposes. In that Zoho mail website no ads are displayed, so it is easy to use. The features which are in gmail are all included in Zoho mail service. There is 25 mail boxes are given for regular users. So, the Zoho mail is good for sending and receiving mail from other sources.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

silu_ j.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

overall very good!

Was Great Update: working much better now. From previous review. Worked great constantly crashes after update on S5, notifies me there's an email then stops and crashes.Adding mulltiple account This app runs perfectly just needs to add the option to add multiple accounts. Would be nothing less than perfect if that is possible in their next update.Missed Alerts The app does not currently have the option to run at startup. As someone who reboots his phone relatively frequently, forgetting to restart the app will cause me to miss calendar and email alerts. Please add this functionality! The interface is otherwise quite nice, although accessing the calendar could be a little more straightforward.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Mohit W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

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Review Source: Organic

Most underrated mail service

A gem amongst all free mail services. People think gmail, outlook and yahoo are the only top three. But try this one and you will realise where it ranks. Very well organised and stylish. Once you start using it you will forget all other mail providers. Clutter free mail and helps you stay spam free

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Ganesh

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Good Looking mail

I has been using Zoho mail from past 6 months. it's simply good looking UI mail. but i have observed one thing login session not killed while close the browser/tab. that session is live . i have good experience using this mail. i am so happy to say this. Zoho mail smooth UI interface, looking nice, smooth usage i have experienced.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Jodha S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Nice MailBox Give it a try for once you will come to know the difference

It is very good mail box software. it keeps organized all your mail. You will Never miss a mail after installing it on your machine. Nice User interface. All your mail stored in Cloud Storage. Provide good security and service to you.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Prince S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

it is good as an easy interface with no ads and low size . recommended to friends.

first of all it is free and low size. Zoho's free email service has no ads anywhere in the user interface. Zoho mail has simple and easy to use interface. you can set Zoho to collect email from other email accounts. but The signup page can be difficult to find and there is no way to import contacts and other data from your social-media sites. If you're looking for a clean, ad-free experience, Zoho Mail is a great choice. If you want something more than that, keep looking

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

teja

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

ZOHOwesome

Pros Zoho's free email service has no ads anywhere in the user interface and you can set Zoho to collect email from other email accounts. Cons The signup page can be difficult to locate and there is no way to import contacts from your social media sites. But seeing it otherwise it adds more security to your account and it is hack free

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sagar

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Dec 29, 2015

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Review Source: Organic

Perfect email service

Zoho Mail is the perfect free email service for you. However, if you want or need an email service that plays a more dynamic part in your online life, it's best to try another of our ranked free email services.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Ajay

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 28, 2015

Verified via Business email.

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Review Source: Organic

Excellent Service by zoho

Hello, I m writing this review after using zoho.in 2 months, i created a account on zoho.in on new year for making a site, then i created many things their , there is a excellent service by zoho of zoho mail and they provide domain name also for that mail like [email protected] so this is a plus point we can send mail to any user with that id and also we can add a subscription buttton their so users can subscribe our service and then we can send mail to all with one click only. Just go for it.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

yashish

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 21, 2015

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Review Source: Organic

Excellent Mail Services

We are using Zoho Mail Services from last 2 months . Works Good for us . But Their is not any bug i found till now . Everyone must Try its Trials Version . For Business I recommend Zoho Mail . The most noticeable thing about Zoho mail is that there are no ads. Zoho mail provides excellent Help & Support .

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

zameer

Used the software for : 2+ years

5.0

Jun 22, 2023

Verified via Business email.

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Review Source: Organic

It is good

IT has nice fearures.it is one of the best in the world.I have gone crazy knowing that this type of sowtwere exits.I just cant take my eyes of it.I use it daily.I cant Just describe this softwere in words.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Yugank

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 16, 2015

Verified via Business email.

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Review Source: Organic

The best software i had ever used

the discription & explaination of my review Zoho Mail is a free email service with unlimited online storage (and quotas for mail sent and received per day) for personal use. You can set up Zoho Mail to retrieve mail from POP accounts and send from its web interface using all your addresses. Zoho Mail itself can be accessed in email programs and services via both POP and IMAP. Certain paid Zoho Mail accounts offer Exchange ActiveSync for push email and synchronization as well. Folders and free-form labels let you organize mail. Rules offer some automation, and a spam filter files junk out of the inbox. An out-of-office auto-responder can answer emails on your behalf. Flexible search options that let you combine many criteria find emails (and attached files) precisely. Zoho Mail includes Zoho Chat instant messaging and offers some integration with Zoho apps and Google Docs for attachments. Email conversations can be read in context with a tree view. Zoho Mail can automatically archive old mail. Templates let you save email text for later re-use, and an outbox can delay mail delivery for some time to allow unsending. Zoho Mail is a solid email service with ample storage, POP and IMAP access, some integration with instant messaging and online office suites. Aimed at professional users, Zoho Mail could be even more helpful organizing mail, identifying key messages and contacts, and sending oft-used replies. Pros of the Zoho Mail 1. Zoho Mail includes ample storage and offers POP and IMAP access 2. Labels and comprehensive search help you organize mail 3. Zoho Mail comes without display advertising Cons Of Zoho Mail 1. Zoho Mail cannot access other IMAP accounts 2. While Zoho Mail offers templates, you cannot use them for canned replies 3. Zoho Mail lacks saved searches and self-learning folders

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Kaustav C.

Sr. Software Engineer

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Mar 18, 2015

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Zoho mail : Good but needs to improve

Good: 1. Since, this is lesser known as compared to Gmail or Yahoo, we can get our professional email here Ex: [email protected] In gmail: [email protected] [This is not professional email at all] 2. ZOHO is good email service and provides ample security 3. Has ZOHO cloud for data storage which is good Bad: 1. The ZOHO mail is extremely slow. 2. UI is not so good and boring Missing: A seamless user experience and a quick response app.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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