Overall Zoho Mail Reviews

Here's an unbiased review of Zoho Mail. Discover how Zoho Mail users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 29 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 96.7%

Likelihood to recommend

Out of 100%

Zoho Mail Pros and Cons Based on Customer Reviews

"It integrates seamlessly with other Zoho applications, creating a cohesive workspace."

"Zoho Mail's task and chat modules enhance productivity and collaboration within teams."

"Zoho Mail offers a clean and secure email service with strong privacy protections, making it ideal for professionals."

"The platform is free for up to five users, which is great for small businesses or startups."

"Users appreciate the intuitive interface and excellent spam protection, which keeps their inbox organized."

"The free plan comes with limited storage, which might be a constraint for some users."

"Occasional delays in email syncing can be frustrating for users who need real-time communication."

"There are fewer third-party integrations compared to competitors like Gmail or Outlook."

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Showing 20 out of 29 Reviews

Hear directly from customers who have used Zoho Mail. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Aryan P.

CEO (Chief Executive Officer)

4.0

Feb 12, 2025

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Zoho Mail: Simple, Secure, and Business-Friendly Email

Zoho Mail is a clean and secure email service designed for professionals and businesses. It offers a clutter-free experience, custom domain support, and strong privacy protections. While it integrates well with Zoho’s ecosystem, it has limited third-party connections. The free plan has storage restrictions, and the interface, though functional, could feel a bit outdated.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Zoho Mail IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

Limited storage in the free plan. Lacks third-party integrations compared to Gmail or Outlook. Web interface can feel outdated.

What do you dislike about Zoho Mail?

- Limited storage in the free plan- Fewer third-party integrations- Interface feels a bit outdated

What features is Zoho Mail currently missing?

No offline mode for web access.

What other products like Zoho Mail have you used or evaluated?

James T.

Managing Director

4.0

Dec 10, 2024

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

Verified via Business Email.

Verified Reviewer

Zoho Mail is a Excellent Platform to Work With

Zoho Mail is a pretty good platform because you can use your business email from another host and connect with Zoho Mail to actually receive emails under that domain.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

User-friendly interface, great organization, and excellent spam protection

What do you dislike about Zoho Mail?

"Limited storage on free plans and occasional delays in email syncing are my problems with the software."

What features is Zoho Mail currently missing?

Advanced calendar integration and more customization options for email layout

What other products like Zoho Mail have you used or evaluated?

Sujay K.

Owner

5.0

Jun 05, 2024

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Zoho Mail: The free tool that creates an eco-system within itself by integrating with other Zoho apps

Zoho's community plays an active role in its intuitive features and wide scope of functionality. We have been using Zoho Mail for a long time within our organization, and the first thing we would like to highlight about it is that it's free to use! We were unable to connect our domain's DNS to Google Workspace for free in order to use Gmail as our mailbox since Google Workspace is a paid platform. But with Zoho, and especially Zoho Mail, the scope of use cases that we have developed is just never-ending. We have only 5 users assigned to Zoho Mail since that's enough for our whole organization to function, and our messaging systems have never faced any issues! Zoho Mail integrates easily with almost any other platform, thus causing us no issues during deployment. For any organization just starting out, Zoho Mail is a must-go-to tool if you don't opt to pay for a mailbox service in the beginning.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

Zoho Mail is absolutely free to use for up to five users, thus allowing us to avail ourselves of its facilities for free since the beginning. Its ability to integrate with other Zoho Apps creates an easy-to-use workspace for us.

What do you dislike about Zoho Mail?

We have been using Zoho Mail for a while, and there is not the slightest issue that we have faced till now while using it.

What features is Zoho Mail currently missing?

Zoho Mail is a complete software, and there is no use case left where Zoho Mail needs to introduce an additional feature. But if it were to introduce an additional feature, there could be special developer tools or developer-oriented features, as said by our developer team.

What other products like Zoho Mail have you used or evaluated?

Gmail

Carlos

Technical Support for Telecommunication Networks

5.0

Jun 22, 2023

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho mail, secure, intuitive and easy to use.

It provides the best connectivity and collaborative communication with co-workers; we can now upload and share in a common and organized way thanks to its features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

I like the ease of use of Zoho Mail; it is incredibly intuitive, provides an easy-to-understand UI interface, now offers a diverse set of features that help me keep my inbox always organized, and the security measures that Zoho uses give us total peace of mind by ensuring that confidential information always remains safe from malicious intent.

What do you dislike about Zoho Mail?

I like the ease of use of Zoho Mail; it is incredibly intuitive, provides an easy-to-understand UI, now offers a diverse set of features that help me keep my inbox always organized, and the security measures that Zoho uses give us total peace of mind by ensuring that confidential information always remains safe from malicious intent.

What features is Zoho Mail currently missing?

Not none, I think zoho mail provides us with everything we need and does a good job.

What other products like Zoho Mail have you used or evaluated?

None.

Riya P.

4.0

Mar 25, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Simple & Easy to use

It helps the organization to be available on a single platform. We really like the task module and chat module in Zoho Mail. Highly recommend.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho Mail IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zoho Mail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho Mail?

Zohos task is very impressive, which really helps with productivity.

What do you dislike about Zoho Mail?

The chat module can be improved. You can work on some UI parts to make it more interactive.

Do you think Zoho Mail delivers value for the money spent?

Yes

Are you satisfied with Zoho Mail features?

Yes

Did implimentation of Zoho Mail was easy?

Yes

What features is Zoho Mail currently missing?

Zoho calls like google meet.

What other products like Zoho Mail have you used or evaluated?

Gmail

How Zoho Mail is better/different from its competitors?

Easy to use and budget-friendly

Harshal S.

5.0

Jul 01, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho Mail is a game-changer! Its clean interface and robust features make managing emails a breeze. Plus, the seamless integration with other Zoho apps is a huge productivity boost. Highly recommend!

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Prasenjeet L.

4.0

Jun 26, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho Mail is a game-changer! Its clean interface and robust features make managing emails a breeze. Plus, the seamless integration with other Zoho apps is a huge productivity boost. Highly recommend!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Adriana M.

Mechanical Engineer

5.0

Jul 20, 2019

Used the software for : 6-12 months

Company Size :201-500 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho Mail allows you to improve the internal communication and productivity of your company.

Undoubtedly, the use of a business email like Zoho Mail facilitates the activities of a company, saving time that can be invested in other important matters. Its features streamline and materialize real-time communications between members of an organization or company.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Zoho Mail?

The ability to work in conjunction with all the applications or tools that Zoho offers for your company is one of the features that most pleases users of this application, allowing you to manage the number of sales of your product.

What do you dislike about Zoho Mail?

Something that can become a problem is that if you want to get more out of the application, then it is necessary to obtain the final version of it, which is usually paid, if you want to get the most out of the electronic mail.

Abhipsa S.

CTO

5.0

May 24, 2019

Used the software for : More than 1 year

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

No need to think whether mail delivered or not

Before, we had issues when using webmail. We had to wonder whether the mail was being delivered or not. We even had to ask people to check their spam folders. After integrating Zoho, there have been no issues at all. Overall, it's good.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about Zoho Mail?

Easy to use, user-friendly, and reliable.

What do you dislike about Zoho Mail?

Provides lower data usage for accounts.

Gourav S.

5.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho mail is Awesome!

I used this app. Zoho is the best app out there. I like it. I also use all Zoho products; all products are good and provide the best service. I recommend Zoho products to all my friends and relatives. Zoho Invoice and Docs systems are also better. Zoho Mail is very interactive.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

D.Gnanasingh A.

5.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Mail Hoster when compared to Rediffmail Enterprise.

Like Part: Easy, fast, and safe to use Zoho Mail. Unlike Part: Pricing is a little high, and customer care service is poor. An unpopular mail hoster that does not provide a professional standard level.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Prashant K.

5.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zabardust Mail

If you're looking for a clean, ad-free experience, Zoho Mail is a great choice. If you want something more than that, keep looking. Pros: Zoho's free email service has no ads anywhere in the user interface, and you can set Zoho to collect email from other email accounts. Cons: The signup page can be difficult to locate, and there is no way to import contacts from your social media sites.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Mohd T.

4.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho mail excellent cilent and domain

Zoho Mail is one of the best and emerging domains in mail clients, with thousands of users and a partnership with IndiaMART for its maximizer customers and excellent service. I give it a rating of 4, only because it does not allow sending to more than 100 recipients in a single email. Everything else is good.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Chetan S.

4.0

Sep 07, 2015

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Effective and useful

It's a really effective and useful tool for email marketing. It has truly made bulk mailing and email marketing easy. It's user-friendly and easy to use. Beginners will surely enjoy it.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Anurag T.

4.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best mail

If Zoho had not changed their format for viewing and sending emails, I would definitely give it 5 stars. What I don't like is that I can only view my messages on half of the page instead of the full page, and when you want to send or forward, the alphabet is your only option, making it very time-consuming and repetitive.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Vikram

5.0

Jul 28, 2015

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Zoho mail is the best

Zoho Mail services are best for all types of users. We all love to use these mail services. I have been using Zoho Mail for the past two years. A review is an evaluation of a publication, service, or company such as mail, and the most important thing is the nicely designed GUI, its features, speed, performance, etc.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Pavithran

5.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Fast sending and receiving system

The Zoho Mail is an excellent mail service system. Messages are sent and received instantly. The Zoho Mail service system is used for both personal and business purposes. No ads are displayed on the Zoho Mail website, making it easy to use. All the features available in Gmail are included in the Zoho Mail service. Regular users are provided with 25 mailboxes. Therefore, Zoho Mail is ideal for sending and receiving mail from other sources.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

silu_ j.

4.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

overall very good!

Great Update: working much better now. From the previous review, it worked great but constantly crashed after the update on the S5. It notifies me there's an email, then stops and crashes. Adding multiple accounts: This app runs perfectly but just needs the option to add multiple accounts. It would be nothing less than perfect if that is possible in their next update. Missed Alerts: The app does not currently have the option to run at startup. As someone who reboots his phone relatively frequently, forgetting to restart the app will cause me to miss calendar and email alerts. Please add this functionality! The interface is otherwise quite nice, although accessing the calendar could be a little more straightforward.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Mohit W.

5.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Most underrated mail service

A gem among all free mail services. People think Gmail, Outlook, and Yahoo are the only top three. But try this one, and you will realize where it ranks. Very well organized and stylish. Once you start using it, you will forget all other mail providers. Clutter-free mail helps you stay spam-free.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Ganesh

4.0

Sep 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good Looking mail

I have been using Zoho Mail for the past 6 months. It has a simply good-looking UI. However, I have observed that the login session is not terminated when the browser or tab is closed; the session remains active. Overall, I have had a good experience using this mail service and am happy to say so. Zoho Mail has a smooth UI interface, looks nice, and offers smooth usage.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

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