What is Zoho SalesIQ?

Zoho SalesIQ is a live chat and chatbot platform that helps turn website visitors into qualified leads. It equips your team to engage at the right moment—whether answering questions, scheduling demos, or capturing contact info—so you never miss a sales opportunity.

Pricing

Zoho SalesIQ Starting Price

$ 0/Operator/Month

Awards
Zoho SalesIQ Award

Our Awards and Recognition

More Awards
Learn More About Zoho SalesIQ

Maximize your potential with custom solutions built for today’s opportunities and tomorrow’s challenges.

Key Features of Zoho SalesIQ

Here are the powerful features that make Zoho SalesIQ stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Real Time Visitor Tracking
  • Customizable Chat Widgets
  • Automated Chat Invitations
  • Visitor Insights
  • Chat Routing
  • Canned Responses
  • Chat Transcripts
  • Mobile Sdk
  • Chat Bots
  • Proactive Chat
  • File Transfer
  • Audio Calls
  • Screen Sharing
  • Visitor History
  • CRM Integration
  • Email Integration
  • Social Media Integration
  • Analytics And Reports
  • Multi Language Support
  • Gdpr Compliance
Show More

Zoho SalesIQ Screenshots

Zoho SalesIQ Pricing

Here are the pricing plans for Zoho SalesIQ. Choose the plan that best fits your requirements and budget. Get Detailed Zoho SalesIQ pricing as per your requirements.

Free
$ 0
Operator/Month
  • 3 operator licenses
  • File sharing
  • Track and engage with 10K visitors/month
  • Basic visitor information
  • Mobile SDK
Basic
$ 5
Operator/Month
  • Track and engage with 50K visitors/month
  • Chat routing
  • Proactive chat triggers
  • Lead scoring and company scoring
  • Audio call and screen sharing
Professional
$ 10
Operator/Month
  • Block IP
  • Track and engage with 100K visitors/month
  • Unlimited chat sessions
  • 5 custom chatbots
  • Instant Messaging integration (Instagram, FB Messenger, Whatsapp, etc.)
Enterprise
$ 17
Operator/Month
  • Chat translation
  • Company profile enrichment using Zia
  • Track and engage with 200K visitors/month
  • Profanity management
  • 10 custom chatbots

The pricing information for Zoho SalesIQ is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 20th March 2025.

Free Trial is available

Zoho SalesIQ Specifications

Get a closer look at the technical specifications and system requirements for Zoho SalesIQ. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Zoho Corporation Pvt. Ltd.
Headquarter : Chennai
Website : Visit Website
Full Address : Estancia IT Park, Plot no. 140, 151, GST Road, Vallancheri, Chengalpattu District, Tamil Nadu - 603202
Overview Provided by : Prabhu
Show More
Mobile Platforms :
Language Support :
Arabic
Bulgarian
Chinese
Czech
Danish
English
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
Business :
Freelancers
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Live Support
Training
Tickets

Zoho SalesIQ Comparisons

Compare Zoho SalesIQ with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Zoho SalesIQ Description

Here's the comprehensive description of Zoho SalesIQ. Gain a brief understanding of its unique features and exceptional benefits.

Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience.

It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. 

The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use.

SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of all sizes and can help businesses tailor their marketing efforts and sales strategies to better target and convert potential customers.

It's trusted by over 450,000 businesses—including giants like Renault, IIFL, Suzuki, Zee5, Fluitec and Borner Corp.—to serve their customers at every stage of the customer lifecycle.

Starting at $0 with a forever-free plan, SalesIQ scales with your business without burning a hole in your pocket.

Zoho SalesIQ Resources

Overall Zoho SalesIQ Reviews

Thinking about using Zoho SalesIQ? Check out verified user reviews & ratings based on Zoho SalesIQ's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 5 Reviews

Write a Review Or
Ask a Question
Feature 4.6

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

Zoho SalesIQ Pros and Cons Based on Customer Reviews

"Free in-application calls are a fantastic feature for resolving customer issues quickly."

"The tool's ability to capture visitor details and retarget them is great for boosting sales and business promotion."

"It offers powerful features like tracking visitor IP, location, and visit time, which help in providing targeted customer service."

"Zoho SalesIQ is incredibly easy to set up and use, even for those without technical expertise."

"Notifications on the Android app can be unreliable, leading to missed chats."

"The interface could be made even more intuitive to enhance user experience."

"Additional integrations with other messaging platforms beyond WhatsApp would be beneficial."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 5 out of 5 Reviews

Alitta J.

MANAGER

4.0

Apr 17, 2023

Used the software for : Less than 6 months (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

24/7 Service at Your Fingertips: Zoho Sales IQ

Zoho Sales IQ is a great tool that lets me see who visits my website, capture their information, and promote my business to them. It is very easy to use, and I can even integrate it with the WhatsApp chatbot to chat with my valuable customers. With Zoho Sales IQ, I can retarget visitors to my website and grow my business!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho SalesIQ After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho SalesIQ?

Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chatbot and the ability to initiate chats with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.

What do you dislike about Zoho SalesIQ?

Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.

What features is Zoho SalesIQ currently missing?

They could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.

What other products like Zoho SalesIQ have you used or evaluated?

LiveChat, Zendesk Chat

Bahati A.

software developer

5.0

Mar 20, 2023

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Easy to set up the software

The software is easy to set up and use; you only need to embed the code into the website and start chatting with customers without any technical knowledge.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Zoho SalesIQ Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zoho SalesIQ After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho SalesIQ?

Zoho SalesIQ has free in-application calls that enable me to make calls to my clients so that I can resolve their issues much faster compared to chats alone. You can easily append a knowledge base to the footer of the widget for the clients to easily access.

What do you dislike about Zoho SalesIQ?

Zoho SalesIQ has free in-application calls that enable me to make calls to my clients, allowing me to resolve their issues much faster compared to chats alone. You can easily append a knowledge base to the footer of the widget for clients to easily access.

What features is Zoho SalesIQ currently missing?

WhatsApp integration is easy, but they are not able to identify the names of the clients, rather they will still show the client as site visitor

Mir N.

Founder

4.0

Nov 21, 2022

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The best chat software for website.

I have been using Zoho SalesIQ for almost two years and am very happy with it. It has helped me increase my website's conversion rate and improve customer service. The best thing about Zoho SalesIQ is that it is straightforward to use and set up. It also has many features that other chat software lack, such as IP number, location, and time of website visitors, which are very helpful in providing targeted customer service. Overall, I would recommend Zoho SalesIQ to anyone looking for good chat software for their website.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Zoho SalesIQ After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Zoho SalesIQ?

There are many things that I found impressive about Zoho SalesIQ, but the two things that stand out the most are its ease of use and its powerful features. As someone who is not very tech-savvy, I was really surprised at how easy it was to use Zoho SalesIQ. The user interface is very intuitive and user-friendly, and I was able to set it up and start using it within minutes. Another thing that I really liked about Zoho SalesIQ is its wealth of features. It has everything that you would need in chat software, and then some. For example, I really appreciate the fact that I can see the location and time of my website visitors. This has come in handy on more than one occasion when providing customer service.

What do you dislike about Zoho SalesIQ?

The notifications on the Android app could be improved. Sometimes I miss chats because I dont get notified in a timely manner.

What features is Zoho SalesIQ currently missing?

The only missing feature that I can think of is the ability to schedule chats. It would be nice to be able to schedule chats in advance so that I can be available at specific times to talk to my website visitors.

What other products like Zoho SalesIQ have you used or evaluated?

Crisp Chat

How Zoho SalesIQ is better/different from its competitors?

First of all, Zoho SalesIQ is very easy to use and set up. This is in contrast to Crisp Chat, which can be a bit more complicated to use. Another thing that sets Zoho SalesIQ apart are its features. For example, Zoho SalesIQ allows us to see the location and time of your website visitors. This is a very helpful feature that not all chat software offers.

Falguni

4.0

Feb 17, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Sales IQ is a good tools for support

My team deployed SalesIQ on our website, and customers immediately began chatting and asking questions about our products. We were able to provide instant answers and assistance, resulting in significant interaction between customers and our sales representatives. This live chat software offers great convenience, as customers no longer need to repeatedly call or send emails for inquiries. It is extremely user-friendly, and we look forward to continuing to work with this product! SalesIQ is an excellent tool for support, sales, UX, and more. The client servicing team is always available and very smart. Every representative my team has interacted with has been patient, knowledgeable, and highly professional.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Trupti

5.0

Feb 13, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The customer service is fast and extremely helpful

The features that SalesIQ brings are great, the graphics are excellent, and most importantly, the customer service is fast and extremely helpful. This live chat tool is easy, efficient, and very intuitive. Adding a live chat feature is hands down the best idea when developing a website! It works very well with customers. The response, feedback, and user experience change dramatically once live chat software is put to use. It serves as a great alternative for those who cannot afford to make phone calls during the daytime but have some idle time while in other conversations. SalesIQ live chat software has helped improve business communication and overall efficiencies across all the verticals within our firm. Recommended for business professionals seeking to improve communication within their business.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Alternatives of Zoho SalesIQ

Explore alternative software options that can fulfill similar requirements as Zoho SalesIQ. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Zoho SalesIQ FAQs

How much does Zoho SalesIQ cost?

The starting price of Zoho SalesIQ is $ 0/Operator/Month. It has different pricing plans:

  1. Free : $ 0/Operator/Month
  2. Basic : $ 5/Operator/Month
  3. Professional : $ 10/Operator/Month
  4. Enterprise : $ 17/Operator/Month

Zoho SalesIQ also provides a free trial to users.

What apps do Zoho SalesIQ integrate with?

Zoho SalesIQ integrates with various apps:

  • Zoho CRM
  • Zoho Sites
  • Zoho Desk
  • Zoho Campaigns
  • Zoho Mail
  • Zoho Assist
  • Zoho Flow
  • WordPress
  • WhatsApp
  • Instagram
  • Facebook Messenger
  • Telegram
  • Blogger
  • Unbounce
  • Wix
  • Shopify
  • Mailchimp
  • Clearbit
  • Salesforce
  • Google Analytics
  • Kissmetrics
  • Haptik

What are the top 5 features for Zoho SalesIQ?

The top 5 features for Zoho SalesIQ are:

  • CRM
  • CRM integration
  • Performance Management
  • Appointment Management
  • Google Analytics

What platforms does Zoho SalesIQ support?

Zoho SalesIQ supports a variety of platforms including Android and IOS.

What types of businesses does Zoho SalesIQ serve?

Zoho SalesIQ serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market & Enterprises.

How is Zoho SalesIQ commonly used?

Zoho SalesIQ is commonly used for various purposes, such as Customer Engagement, Sales Engagement, Customer Service and more.

Who are the primary competitors of Zoho SalesIQ?

The three major competitors of Zoho SalesIQ are Bontact, Airy Messenger and Howazit. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.