Overall Zendesk Chat Reviews

Here's an unbiased review of Zendesk Chat. Discover how Zendesk Chat users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 8 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Zendesk Chat Pros and Cons

"Interface."

"User-friendly"

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Showing 8 out of 8 Reviews

Hear directly from customers who have used Zendesk Chat. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Karan D.

Used the software for : Less than 6 months

Company Size :1-10 employees

4.0

Jul 16, 2020

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Great service

I have used another live chat option, but this is a great platform.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Zendesk Chat?

Interface.

What do you dislike about Zendesk Chat?

User-friendly

Anup

java developer

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

Cool Chat Software

Zopim chat software is particularly good when you want to do online dating with genuine girls and guys. There are so many varieties of cool smiles you can choose from. It also shows people who stay nearby you. Overall, it's a nice free software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Abheet

Customer Care Executive

Used the software for : 2+ years

Company Size :51-200 employee

4.0

May 27, 2016

Verified via Business email.

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Review Source: Organic

Simple to use & Affordable

Zopim live chat software is functional, affordable, and simple to use. Its modern and approachable chat windows are helpful time-savers. Your operators can translate a chat into many languages without special tools. You can use its easy integration and reports to help build your business. Overall, Zopim is feature-rich, easy to implement, and visually appealing.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Ganesh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

I like this so much

I have been using this software for the past year, and it has been excellent. I have never seen such a type of software before. It's a good one. If I could, I would give it a ten out of ten. This is very useful for all users who are searching for software. I highly recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Jabiulla s.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Sep 29, 2020

Verified via Business email.

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Review Source: Organic

good software for chat

It is the best software for chatting. I feel good using this software. Talk to your customers in real-time. Live chat is a faster and more personal way for you to engage with your customers. It has a 14-day trial, after which we can buy it. I am trying to buy it.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Manju. P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 07, 2015

Verified via Business email.

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Review Source: Organic

Really a good software for online chatting:)

You should have software for your business; it works smoothly and efficiently in real-time. Zopim is excellent software for chatting with customers in real-time.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Mohd M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 02, 2016

Verified via Business email.

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Review Source: Organic

Best Online Chat for a website

Zopim is designed primarily to make the visitors' experience on a website memorable and attractive, encouraging customers to visit the website repeatedly.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Piyush

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jan 08, 2015

Verified via Business email.

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Review Source: Organic

Simple and Efficient Live Chat tool

We have used Zopim for a year and found it to be very efficient and mature live chat software. It offers a free plan that can fit almost any type of business. Recommended.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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