What is Critique?
Critique is an online reputation management software crafted for different types of properties to manage all their online reviews. It lets users collect, track, monitor and respond to all the online reviews from one place.
Critique Starting Price
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Key Features of Critique
Here are the powerful features that make Critique stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Billing & Invoicing
- Built-in Accounting
- Capacity Monitoring
- Contact Management
- Conversion Tracking
- Customer Targeting
- Email Marketing
- Employee Management
- Food Costing
- Keyword Filtering
- Marketing Automation
- Response Management
- Review Monitoring
- 360 Degree Feedback
- A/B Testing
- Action Management
Critique Specifications
Get a closer look at the technical specifications and system requirements for Critique. Find out if it's compatible with your operating system and other software.
Critique Description
Here's the comprehensive description of Critique. Gain a brief understanding of its unique features and exceptional benefits.
Critique, an online reputation management system by eZee manages all the reviews across the web and fortify the digital reputation of the properties.
Critique will bring the reviews from the travel websites like TripAdvisor, Booking.com, Trivago and many more to which the hotel is connected with under one roof. The users can track the sources of the reviews too, thereby can get an overview on sites bringing more or less reviews.
The system provides deep insights into the services which are preferred by the guests and which are not. The user can then work accordingly on the weak points. One can mail the reviews directly from the system itself. Additionally, sentiment analysis can be performed to gauge the guest’s behaviour.
The users will get notification for new review once a day. The system also lets the user translate the review in the desired language. Furthermore, the user can bifurcate the reviews as per the actions are taken on it. This will keep the reviews organized effectively.
A detailed graphical representation to inspect every parameter of your hotel in a form of graphical representation. This will help you to have distinct and detailed understandings of your hotel’s various parameters have improved or worsened according to reviews received.
Critique is hence a one-stop solution which encompasses several ways to expertly manage reviews for hoteliers.
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Critique FAQs
What are the top 5 features for Critique?
The top 5 features for Critique are:
- Customer Review Platform
- Response Management
- Review Monitoring
- Sentiment Analysis
- Feedback management
What type of customer support is available from Critique?
The available support which Critique provides is:
Where is the headquarters/company of Critique located?
The headquarters/company of Critique is located at Surat.