SmartQue
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What is SmartQue?
Simplify and streamline your walk-in service center with an app-based, AI-driven queue management solution, SmartQue. Onboard the solution in minutes and say no to paper-based tokens; go green. Get real-time visibility of your queues and customer service.
SmartQue Starting Price
$ 222/Per Year
Our Awards and Recognition
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Key Features of SmartQue
Here are the powerful features that make SmartQue stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Queue Monitoring
- Appointment Scheduling
- Sms Notifications
- Customer Feedback
- Multi Location Support
- Customizable Queues
- Analytics And Reporting
- Mobile App Integration
- Virtual Queuing
- Self Service Kiosks
- Ticket Printing
- Voice Announcements
- Digital Signage Integration
- Api Integration
- User Management
- Priority Queuing
- Wait Time Estimation
- Resource Allocation
- Customer History
- Multilingual Support
SmartQue Screenshots
SmartQue Pricing
Here are the pricing plans for SmartQue. Choose the plan that best fits your requirements and budget. Get Detailed SmartQue pricing as per your requirements.
- App based Token Generation
- Automated Service Desk Allocation
- TV Display and calling
- Customer feedback on closure
- No show and Alerts on token delay
The pricing information for SmartQue is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 4th December 2024.
Free Trial is available
SmartQue Specifications
Get a closer look at the technical specifications and system requirements for SmartQue. Find out if it's compatible with your operating system and other software.
SmartQue Description
Here's the comprehensive description of SmartQue. Gain a brief understanding of its unique features and exceptional benefits.
SmartQue App based Token Generation and Que Management
SmartQueSimplify Walkin customer management at your service centers with App based, AI driven Que Management Solution. Simple and easy to on board your service partners, no external hardware required, works on Android phones/tablet.
Solution comes with advanced features with easy to use interface for various categories. Wheter you are a single service center, a country wide service provider or a brand, SmartQue is the right solution for your service management.
SmartQue features:
- Onboarding Charges/Center (one time)
- Usage Subscription Charges /center/year - Prepaid
- Maximum Centers
- Max Counters per center
- Price for Additional Service Counter - 1 Year
- App Based Token Generation
- Multiple Products & Brand Support while generating Token
- Customer SMS with Token Number
- Automated Counter Allocation
- AI based Allocation based on Counter Activity and Brand, Priority, Skip Que (Eg Delivery/Service/Accessary)
- Manual Override and allocation of counters
- Counter Pause & Active
- Customer SMS with ETA
- Real Time Online status of Kiosk App, Counter logins
- Customer Feedback Link through SMS for rating
- Custom Feedback collection based on visit activity
- TV Casting through Chrome Cast/Firestick with Bell sound
- Audio Notification on Token Allocation to Counter (Bell)
- Custom text to speech calling on Token Allocation
- Multiple Token Kiosk Apps per center
- Alert on Token Delay
- Alert on No Token Generation
- Center Open and Close Alerts
- Live Counter Views
- Live ETA views across centers
- Service Center Owner login
- Custom Product and Brand mappings for Centers
- Standard Dashboards and Widgets
- Custom Dashboards and widgets (upto 10)
- Custom Reports (upto 10)
- Automated Daily Summary Dashboards
- Region Login (Multi branch combined Dashboards)
- Brand Login (Across service centers)
- Online Real time ETA
- Online Token Generation with custom portal/app (Beta)
- Online Support
- Phone Support
- Account Manager with Professional Services Support
- Remote Training
- Kiosk App Brand customization
- Counter Login Brand Customization
- Local Language Support in Kisok App & SMS Ntifications
- Custom Notification on Token Life Cycles
- Custom Business Workflow and Validations
- API Integration with ERP/CRM Systems
- Custom SMS Mask
- Enteprise Grade security & https
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SmartQue FAQs
How much does SmartQue cost?
The starting price of SmartQue is $ 222/Per Year. It has different pricing plans:
- Starter : $ 222/Per Year
SmartQue also provides a free trial to users.
What are the top 5 features for SmartQue?
The top 5 features for SmartQue are:
- Help Desk
- Appointment Management
- Queue Manager
- Dashboards & Analytics
- Customer Service
What type of customer support is available from SmartQue?
The available support which SmartQue provides is:
- Phone
- Tickets
- Training
What platforms does SmartQue support?
SmartQue supports a variety of platforms including Android.
What types of businesses does SmartQue serve?
SmartQue serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is SmartQue commonly used?
SmartQue is commonly used for various purposes, such as After Sales Service Management and more.
Who are the primary competitors of SmartQue?
The three major competitors of SmartQue are Qtrac, VirtuaQ and Qmatic. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
