by Chirantan Patel | Dec 28, 2020 | Customer Engagement, Customer Feedback
Engaging customers, keeping them informed, and adding new prospects is crucial to every business’s growth. By staying in touch with customers and keeping communication lines open, firms ensure better customer experiences, higher sales, and easier conversion of... by Chirantan Patel | Sep 27, 2019 | CRM, Customer Engagement
CRM and IoT, the buzz words of the 21st century, are now a reality and would soon bring the great industrial revolution across the globe. With the latest advancements in technology and the internet, it is not only the humans who are connected with the help of the... by Chirantan Patel | Nov 2, 2017 | Blog Post
Today, almost every company has its Customer Database. Banks, insurance companies, hospital and research centers, online sellers, and even fast food companies have their databases. Each customer action including registration, login, navigation, and purchase generates...