cc-Modeler Professional
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What is cc-Modeler Professional?
cc-Modeler Professional is a powerful tool designed to enhance call center efficiency by optimizing performance and scheduling. Users praise its ability to streamline operations, improve workforce management, and ultimately boost customer satisfaction through better resource allocation.
cc-Modeler Professional Starting Price
Our Awards and Recognition
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Key Features of cc-Modeler Professional
Here are the powerful features that make cc-Modeler Professional stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Forecasting
- Scheduling
- Real Time Adherence
- Intraday Management
- Reporting And Analytics
- Shift Bidding
- Time Off Management
- Agent Self Service
- Multi Channel Support
- Skill Based Routing
- Capacity Planning
- Performance Dashboards
- Historical Data Analysis
- Automated Alerts
- Mobile Access
- Integration With CRM
- Customizable Templates
- Compliance Tracking
- Overtime Management
- Vacation Planning
cc-Modeler Professional Screenshots
cc-Modeler Professional Specifications
Get a closer look at the technical specifications and system requirements for cc-Modeler Professional. Find out if it's compatible with your operating system and other software.
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cc-Modeler Professional FAQs
What are the top 5 features for cc-Modeler Professional?
The top 5 features for cc-Modeler Professional are:
- Performance Management
- Employee Profile
- Performance Appraisal
- Scheduling
- Talent Management
What type of customer support is available from cc-Modeler Professional?
The available support which cc-Modeler Professional provides is:
Where is the headquarters/company of cc-Modeler Professional located?
The headquarters/company of cc-Modeler Professional is located at Sydney.
What types of businesses does cc-Modeler Professional serve?
cc-Modeler Professional serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
Who are the primary competitors of cc-Modeler Professional?
The three major competitors of cc-Modeler Professional are Workloud, JobPointe and PlanX. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
