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Best Workforce Management Software For Businesses In India

Finding the best Workforce management Software for your business is now faster and easier! Compare prices, reviews, features, and get free consultation to find the perfect software.

Table of Contents

What Is Workforce Management Software (WFM)?

Workforce planning software is a type of software program bundle that consists of mobile and desktop solutions to help businesses manage their staff scheduling procedures. Enterprises and businesses with a large workforce readily utilize the best workforce management software for managing shifts, schedules, workflows, and payrolls.

The primary objective of using workforce optimization software is to achieve transparency into business metrics, like the time taken by a task to complete, or the amount of workforce required to complete a project.

Some standard functionality offered by workforce management platform include:

  • Labor scheduling
  • Leave management
  • Time and attendance
  • Task and activity management
  • Time and work data collection

More details regarding the features and benefits of mobile workforce management software are discussed below.

Top Reasons to Invest in Workforce Management Software

If you are a business owner, no tool can help you maximize your workforce performance & management other than the best workforce management software. In many companies, the workforce is a significant expense, which includes salaries, benefits, training, and employee-related administration.

In addition, tracking all these expenses and managing them efficiently is a hassle, which costs organizations both time and money. If you are suffering from a similar predicament, workforce optimization software would be an excellent investment for your business.

Some of the top reasons to invest in enterprise workforce management software include:

1. Reduced Labor Costs

Traditional attendance practices include punching, which had significant disadvantages as it had loopholes like employee buddy punching, paid late arrivals, extended breaks, and early departures.

Not only did manual attendance management cost time and money, but it affected the overall operation of the organization as well. Mobile workforce management software, on the other hand, is entirely automated, which eliminates the need for manual attendance practices, and offers accurate shift management and attendance as well.

2. Reduced HR & Administrative Cost

Managing employee payrolls is a time-consuming process that requires high levels of administration. By using the best workforce management software, you can combine payroll, attendance, time, and other HR tools, making it easy for you and your HR team to cut down time & cost required for manual payroll management, along with reducing the chances of mistakes.

3. Enhanced Employee Productivity

Workforce optimization software provides tools to manage time and workload efficiently, which increases the convenience of both employers and employees. For employers, a workforce management platform helps with reduced absences, late arrivals, and early departures.

Employees, on the other hand, can have excellent transparency over their schedule and leaves, and ensure they are getting paid at a time without any fraudulent leave penalties.

4. Reduced Spent Administrative Time

Creating employee schedules, managing leaves, identifying and reporting absentees, tracking late arrivals & early departures -- all of these tasks consume time and resources. Mobile workforce management software can help with automating all these tasks, making it easy for business owners and HR teams to use their time and resources efficiently.

5. Reduced Compliance Risk

Different countries have laws protecting employee rights to make sure they are getting appropriately paid for the hours of work they are doing. Additionally, recording employee hours and managing break & meal periods is also essential.

Recording this data manually is not only time consuming, but is prone to mistakes as well. Inaccurate employee information can increase the risk of non-compliance, which can be a major threat to your organization.

Workforce optimization software can be of significant help in such situations, by tracking employee data accurately to make sure your risk of non-compliance is entirely eliminated.

6. Must-Have Features of Workforce Management System

Companies face various challenges with workforce management, ranging from unpredictable scheduling to inaccurate time & attendance tracking. A workforce management platform offers several features to improve your workforce management, as discussed below.

7. Scheduling

Scheduling is one of the essential features of workflow management software as it offers a lot more than just schedule building. It includes schedule optimization, which helps you examine past data to determine current staffing requirements. This feature automatically creates a schedule depending upon the requirements and staffing needs.

Some vital scheduling features to look for in workforce management systems are:

  • Schedule Optimization
  • Automatic Scheduling
  • Define Positions and Departments
  • Multisite Support

8. Forecasting

Forecasting feature is used to predict future possibilities by analyzing the past data & trends. The trend analysis feature analyzes patterns in employee attendance and time, which adds up to effective schedule building. Managers in an organization can use the forecasting feature to schedule projects and assign employees for specific projects.

Some essential forecasting features to look for include:

  • History-Based Forecasting
  • Predictive Algorithms
  • User-Controlled Forecasting Engine

9. Performance Management

The performance management feature enables you to track your organization's achievements as a whole, along with the achievements of individual employees. This analysis helps you get a transparent insight into company procedures, which facilitates seamless trend prediction.

Performance management features can be vital in observing an employee's conduct and performance in various locations, roles, and work times.

Some crucial performance management features to look for are:

  • Workforce Analysis
  • Performance Evaluation
  • KPI Tracking

10. Reporting

The reporting feature in the workforce management tool enables you to present data in informative visualizations. This information can then be compiled into a report format, which can be easily shared and interpreted. This accessible data can be helpful for stakeholders to view and manage resources irrespective pf analytics experience or technical proficiency.

Some must-have analytics features include:

  • Payroll Reports
  • Scheduling Reports
  • Time Sheets
  • Vacation Planning Reports
  • Custom Reports
  • Third-Party Data Extraction

11. Workforce Mobility

Workforce mobility capabilities allow you to access your workforce management platform from any device. The mobility feature allows employees to use the software in multiple locations, making it easy for them to update their attendance and time from any location.

If your business involves a lot of shift changing or traveling during work like delivery jobs, restaurant shifts, or customer care executive jobs, this feature will help you with seamless shift & schedule management.

With the help of this feature, you can push sudden changes in schedules, and your employees will get notified instantly without any time lag or delay.

Some essential workforce mobility features to look for include:

  • Cloud Computing
  • iOS Computing
  • Android Computing

12. Time and Attendance Tracking

The time tracking feature in a workforce management system offers attendance and time tracking tools like clock-in and clock-out monitoring. Some advanced workforce management programs offer features like biometrics and compliance measures for enhanced security.

Collecting attendance information is essential for business owners, as it helps in getting accurate data regarding employee work hours, leaves, breaks, and arrival & departure times.

Some major time tracking features to look for in a workforce management system include:

  • Compliance
  • Time Clock Options
  • Biometrics
  • Attendance Tracking

Benefits of Implementing WFM Software

After discussing the features of WFM software, let’s briefly discuss its benefits.

1. Higher Employee Morale

WFM software introduces automation in your organization, which improves and speeds up the entire workforce operation. All the workforce management tasks ranging from payroll to time & attendance tracking consume thousands of work hours along with the splurge of administrative resources. But when everything gets automated, everyone ranging from your HR team to the labor force stays happy and motivated.

2. Reduced Costs

If you manage payrolls and workforce operations manually, you will need to hire a specific HR team for such operations, which will be a major cost addition to your organization. However, you can eliminate this cost by using WFM software, which automates all the workforce operations and helps you save time, money, and resources.

3. Enhanced Analytical Function

No matter what type of business are you in, data analysis and management is essential. WFM provides analytical features that help you see the real-time performance by comparing existing performance against past performances to measure the overall success and failure of the organization. This data can help your managers make smart and profitable decisions.

4. Compliance

The government has strict laws for ensuring employees don't face any sort of injustice. However, manual workforce management can lead to inaccurate results, which not only affect the employees but increase your risk of non-compliance as well. Not complying with the guidelines is against the law, and can have adverse effects on your business.

5. Customer Satisfaction

Several WFM software also allows you to integrate customer satisfaction along with the overall organizational performance, which helps you serve your employees better. This software enables your managers to keep an eye on your employees to ensure they are taking the necessary measures to keep the customers happy.

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Priyanshi KhandelwalBy Priyanshi Khandelwal | Last Updated: October 29, 2020

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