WeSupply Labs
What is WeSupply Labs?
WeSupply Labs helps merchants provide an effortless customer experience when selling online with their integrated services designed to drives sales, assure a smooth post-purchase experience for end-users and improve customer loyalty.
WeSupply Labs Starting Price
$ 75/2500 Shipments per Month
Our Awards and Recognition
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Key Features of WeSupply Labs
Here are the powerful features that make WeSupply Labs stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Bills of Lading
- Shipment Tracking
- 24/7 Support
- Accounting
- Address correction on data import
- Air Shipping
- Alerts/Notifications
- Allocation
- Auditing & Claim Filing Services
- Automated Audit
- Automated Claim Filing
- Automated Shipping Rules
- Barcode Scanning
- Barcoding
- Batch Print Labels
- Billing & Invoicing
- Alerts/Notifications
- For eCommerce
- For Freight
- Status Tracking
- Website Integration
WeSupply Labs Screenshots
WeSupply Labs Pricing
Here are the pricing plans for WeSupply Labs. Choose the plan that best fits your requirements and budget. Get Detailed WeSupply Labs pricing as per your requirements.
- Proactive Email Notifications
- Branded Tracking & Returns Page
- Post Purchase Marketing
- Customer Feedback (NPS, CSAT)
- Logistics Analytics.
- Zendesk Integration
- Proactive Order Delay Notifications
- Estimated Delivery Date (Add-on)
- Returns (Add-on)
- SMS Notifications (Add-on)
- Contains Everything from Grow plus:
- Unlimited Users
- Dedicated Support Specialist
- ERP Integration
- BI Integration
- Refund to Store Credit and Gift Card
- Buy Online Pickup in Store Tracking
- Omnichannel Order Tracking & Lookup
- Analytics Export
- Multi Warehouse Returns
- Digital Receipts (Add-on)
- Curbside Pickup (Add-on)
- Advance Upsell (coming soon)
- Voice Assistant Integration (coming soon)
- Chatbot Integration (coming soon)
WeSupply Labs Specifications
Get a closer look at the technical specifications and system requirements for WeSupply Labs. Find out if it's compatible with your operating system and other software.
- Zapier
- Magento Open Source
- Magento BI (formerly RJMetrics)
- Shopify
- BigCommerce
- NetSuite CRM
- Aptos Enterprise Order Management
- Aptos Store POS
- Aptos Singular Commerce
- Zendesk Support Suite
- Nosto Commerce Experience Platform Reviews
- Celigo
- Magento Commerce
- ScandiPWA
WeSupply Labs Comparisons
Compare WeSupply Labs with other similar options available in Shipping Software. Explore the key differences to see why it's the top choice for businesses and individuals.
WeSupply Labs Description
Here's the comprehensive description of WeSupply Labs. Gain a brief understanding of its unique features and exceptional benefits.
WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.
Now it's easier then ever to answer the #1 Customer Service Question: "Where is my order?"
That's where Wesupply comes in with an effortless omni-channel package tracking and proactive updates!
Increase Customer Satisfaction and Decrease Customer Service costs.
Features Summary:
- Proactive Notifications - Generate sales & reduce WISMO via proactive shipping notifications
- Package Tracking - Answer the #1 Customer Service Question: “Where is My Order?”
- Returns & RMA - Combat inconvenience with proactivity & self service.
- Store Locator - Makes it easy to find all your store information
- In Store Pickup & Curbside - Connect to your ecommerce, ERP and POS to enable seamless, automated communication
- Delivery Estimate Algorithm - Convert and Drive Revenue by Setting the right expectations trom the begining
- Customer Satisfaction Score survey and Net Promoter Score - Monitor your logistics with the right tools at your side
- Analytics & Statistics - Award winning analytics with Magento BI
- Branded Tracking Page - For a premium self-service tracking experience
Integrations:
- Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
- Shopify - Full integration from Order Tracking and Returns
- BigCommerce - Full integration from Order Tracking via Zapier App
- Netsuite - Full integration via Celigo
- Aptos - Full integration from Order Tracking
- Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform
- Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier
- Zendesk - Track Shipments and Start Returns directly from Zendesk.
- ScandiPWA - Full PWA solution for Magento 2
Supported carriers:
- Direct integrations with: FedEx, UPS, USPS, DHL
- Over 100+ additional couriers around the world via: EasyPost & Shippo
WeSupply Labs Resources
WeSupply Labs Videos
Overall WeSupply Labs Reviews
Thinking about using WeSupply Labs? Check out verified user reviews & ratings based on WeSupply Labs's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
WeSupply Labs Pros and Cons
"The initial setup and onboarding process is quick and easy to follow. I have a magento store and all i needed to do was install the extension and follow like 3 steps! I use the order tracking the most, but the returns feature is also great because it makes processing returns a breeze. Before i started using this platform I had to manually create returns in magento which, if you use magento, you know how tedious it is. The pricing is also really good which is important."
"The estimates feature is a bit finicky sometimes, especially if you have a custom theme because it can conflict. Not a big deal cause i had my developer fix it but it would be useful if it were a bit more universal. Thank god for developers. Setting up a return flow for the first time can be a but difficult but its easy once you get the hang of it."
1 WeSupply Labs Reviews
Hear directly from customers who have used WeSupply Labs. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
DanW.
Used the software for : 2+ years
Company Size :51-200 employee
WeSupply order tracking
I like that my customers always stay informed about where their order is automatically. Usually you have to send customers to the courier page with links and other stuff but now there are automatic emails that go out with tracking details from the courier so my customers escape all the hassle.
WeSupply Labs Mobile App Experience
WeSupply Labs After Sales Service Rating
What do you like best about WeSupply Labs?
The initial setup and onboarding process is quick and easy to follow. I have a magento store and all i needed to do was install the extension and follow like 3 steps! I use the order tracking the most, but the returns feature is also great because it makes processing returns a breeze. Before i started using this platform I had to manually create returns in magento which, if you use magento, you know how tedious it is. The pricing is also really good which is important.
What do you dislike about WeSupply Labs?
The estimates feature is a bit finicky sometimes, especially if you have a custom theme because it can conflict. Not a big deal cause i had my developer fix it but it would be useful if it were a bit more universal. Thank god for developers. Setting up a return flow for the first time can be a but difficult but its easy once you get the hang of it.
Do you think WeSupply Labs delivers value for the money spent?
Yes
Are you satisfied with WeSupply Labs features?
Yes
Did implimentation of WeSupply Labs was easy?
Not Sure
What features is WeSupply Labs currently missing?
curbside but they sent me an email and said it was coming soon so that's great
What other products like WeSupply Labs have you used or evaluated?
I used narvar but they don't have an all-in-one package like I needed so i started looking for something else and found wesupply
How WeSupply Labs is better/different from its competitors?
You can customize the returns to fit a million different scenarios for any business type which i think really stands out. It's a bit overwhelming at first but you get used to it and a high amount of variety is never a bad thing
Alternatives of WeSupply Labs
Explore alternative software options that can fulfill similar requirements as WeSupply Labs. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
WeSupply Labs FAQs
How much does WeSupply Labs cost?
The starting price of WeSupply Labs is ₹ 5400/2500 Shipments per Month. It has different pricing plans:
- Grow : ₹ 5400/2500 Shipments per Month
- Custom : ₹ 72000/25,000+ Shipments per Month
WeSupply Labs also provides a free trial to users.
What apps do WeSupply Labs integrate with?
WeSupply Labs integrates with various apps:
- Zapier
- Magento Open Source
- Magento BI (formerly RJMetrics)
- Shopify
- BigCommerce
- NetSuite CRM
- Aptos Enterprise Order Management
- Aptos Store POS
- Aptos Singular Commerce
- Zendesk Support Suite
- Nosto Commerce Experience Platform Reviews
- Celigo
- Magento Commerce
- ScandiPWA
What are the top 5 features for WeSupply Labs?
The top 5 features for WeSupply Labs are:
- Warehouse Management
- Order Tracking
- Status Tracking
- Order Management
- Alerts/Notifications