WeSupply Labs Reviews & Product Details

WeSupply Labs helps merchants provide an effortless customer experience when selling online with their integrated services designed to drive sales, assure a smooth post-purchase experience for end-users, and improve customer loyalty.

Pricing

WeSupply Labs Starting Price

$75/2500 Shipments per Month

Awards
WeSupply Labs Award

Our Awards and Recognition

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Key Features of WeSupply Labs

Here are the powerful features that make WeSupply Labs stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Time Tracking
  • Branded Tracking
  • Delivery Notifications
  • Order Status Updates
  • Returns Management
  • Reporting And Analytics
  • Multi Carrier Support
  • Rate Calculator
  • Address Validation
  • Customizable Templates
  • Shipment History
  • Feedback Collection
  • E Commerce Integration
  • Workflow Automation
  • Label Printing
  • Inventory Management
  • Order Management
  • Customizable Dashboards
  • Mobile Access
  • Customer Support
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WeSupply Labs Photos & Videos

Alternatives of WeSupply Labs

Explore alternative software options that can fulfill similar requirements as WeSupply Labs. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

WeSupply Labs Pricing

Here are the pricing plans for WeSupply Labs. Choose the plan that best fits your requirements and budget. Get Detailed WeSupply Labs pricing as per your requirements.

Grow
$75
2500 Shipments per Month
  • Proactive Email Notifications
  • Branded Tracking & Returns Page
  • Post Purchase Marketing
  • Customer Feedback (NPS, CSAT)
  • Logistics Analytics.
  • Zendesk Integration
Get Offer
Custom
$1,000
25,000+ Shipments per Month
  • Contains Everything from Grow plus:
  • Unlimited Users
  • Dedicated Support Specialist
  • ERP Integration
  • BI Integration
  • Refund to Store Credit and Gift Card
Get Offer

The pricing information for WeSupply Labs is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 4th October 2026.

Free Trial is available

WeSupply Labs Specifications

Get a closer look at the technical specifications and system requirements for WeSupply Labs. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Wesupply Labs
Full Address : 1635 Market St, Philadelphia, PA, 19103, USA
Overview Provided by : Dragos Rus
WeSupply Labs Categories on SoftwareSuggest :
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Language Support :
Arabic
Dutch
English
French
German
Italian
Polish
Portuguese
Romanian
Russian
Spanish
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Live Support
Training
Tickets

WeSupply Labs Description

Here's the comprehensive description of WeSupply Labs. Gain a brief understanding of its unique features and exceptional benefits.

WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.

Now it's easier then ever to answer the #1 Customer Service Question: "Where is my order?"
That's where Wesupply comes in with an effortless omni-channel package tracking and proactive updates!
Increase Customer Satisfaction and Decrease Customer Service costs.

Features Summary:

  • Proactive Notifications - Generate sales & reduce WISMO via proactive shipping notifications
  • Package Tracking - Answer the #1 Customer Service Question: “Where is My Order?”
  • Returns & RMA - Combat inconvenience with proactivity & self service.
  • Store Locator - Makes it easy to find all your store information
  • In Store Pickup & Curbside - Connect to your ecommerce, ERP and POS to enable seamless, automated communication
  • Delivery Estimate Algorithm - Convert and Drive Revenue by Setting the right expectations trom the begining
  • Customer Satisfaction Score survey and Net Promoter Score - Monitor your logistics with the right tools at your side
  • Analytics & Statistics - Award winning analytics with Magento BI
  • Branded Tracking Page - For a premium self-service tracking experience

Integrations:

  • Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
  • Shopify - Full integration from Order Tracking and Returns
  • BigCommerce - Full integration from Order Tracking via Zapier App
  • Netsuite - Full integration via Celigo
  • Aptos - Full integration from Order Tracking
  • Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform
  • Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier
  • Zendesk - Track Shipments and Start Returns directly from Zendesk.
  • ScandiPWA - Full PWA solution for Magento 2

Supported carriers:

  • Direct integrations with: FedEx, UPS, USPS, DHL
  • Over 100+ additional couriers around the world via: EasyPost & Shippo

WeSupply Labs Resources

10 Ways to Deliver a Next Level Post Purchase Experience Get Your Free Copy

Overall WeSupply Labs Reviews

Thinking about using WeSupply Labs? Check out verified user reviews & ratings based on WeSupply Labs's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
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Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Review Summary

AI-powered insights from real user reviews

The reviewer praises the easy, three-step Magento onboarding, automatic customer order-tracking emails and streamlined returns handling that save time, and notes the pricing is good; no real drawbacks are reported beyond reiteration of the quick setup.

WeSupply Labs Pros and Cons Based on Customer Reviews

"The pricing is competitive, offering good value for the features provided."

"Order tracking and returns processing are simplified, saving time and effort for store owners."

"The integration with Magento is seamless, making the setup process quick and straightforward."

"Customers are automatically informed about their order status, reducing the need for manual updates."

"Occasional delays in syncing order updates can occur, which might affect customer satisfaction."

"Some users might find the customization options limited compared to other platforms."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 1 out of 1 Review

Dan W.

5

May 19, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

WeSupply order tracking

I like that my customers are always informed about their order status automatically. Usually, you have to send customers to the courier page with links and other information, but now there are automatic emails with tracking details from the courier, so my customers avoid all the hassle.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

WeSupply Labs Mobile App Experience

1 2 3 4 5 6 7 8 9 10

WeSupply Labs After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about WeSupply Labs?

The initial setup and onboarding process is quick and easy to follow. I have a Magento store and all I needed to do was install the extension and follow like 3 steps! I use the order tracking the most, but the returns feature is also great because it makes processing returns a breeze. Before I started using this platform, I had to manually create returns in Magento which, if you use Magento, you know how tedious it is. The pricing is also really good, which is important.

What do you dislike about WeSupply Labs?

The initial setup and onboarding process are quick and easy to follow. I have a Magento store, and all I needed to do was install the extension and follow about three steps! I use the order tracking the most, but the returns feature is also great because it makes processing returns a breeze. Before I started using this platform, I had to manually create returns in Magento, which, if you use Magento, you know how tedious it is. The pricing is also really good, which is important.

Do you think WeSupply Labs delivers value for the money spent?

Yes

Are you satisfied with WeSupply Labs features?

Yes

Did implimentation of WeSupply Labs was easy?

Not Sure

What features is WeSupply Labs currently missing?

curbside but they sent me an email and said it was coming soon so that's great

What other products like WeSupply Labs have you used or evaluated?

I used narvar but they don't have an all-in-one package like I needed so i started looking for something else and found wesupply

How WeSupply Labs is better/different from its competitors?

You can customize the returns to fit a million different scenarios for any business type which i think really stands out. It's a bit overwhelming at first but you get used to it and a high amount of variety is never a bad thing

WeSupply Labs FAQs

How much does WeSupply Labs cost?

The starting price of WeSupply Labs is $ 75/2500 Shipments per Month. It has different pricing plans:

  1. Grow : $ 75/2500 Shipments per Month
  2. Custom : $ 1000/25,000+ Shipments per Month

WeSupply Labs also provides a free trial to users.

What apps do WeSupply Labs integrate with?

WeSupply Labs integrates with various apps:

  • Zapier
  • Magento Open Source
  • Magento BI (formerly RJMetrics)
  • Shopify
  • BigCommerce
  • NetSuite CRM
  • Aptos Enterprise Order Management
  • Aptos Store POS
  • Aptos Singular Commerce
  • Zendesk Support Suite
  • Nosto Commerce Experience Platform Reviews
  • Celigo
  • Magento Commerce
  • ScandiPWA

What are the top 5 features for WeSupply Labs?

The top 5 features for WeSupply Labs are:

  • Warehouse Management
  • Order Tracking
  • Status Tracking
  • Order Management
  • Alerts/Notifications

What types of businesses does WeSupply Labs serve?

WeSupply Labs serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is WeSupply Labs commonly used?

WeSupply Labs is commonly used for various purposes, such as Shipment Tracking and more.

Who are the primary competitors of WeSupply Labs?

The three major competitors of WeSupply Labs are ShipStation, Orderhive and AfterShip. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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