HotelFriend Reviews & Product Details

HotelFriend is an all-in-one cloud platform designed to streamline hotel operations, boost revenue, and enhance guest experiences. Suitable for properties of all sizes, it offers automated solutions for booking, payments, and task management.

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HotelFriend Starting Price

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Key Features of HotelFriend

Here are the powerful features that make HotelFriend stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Booking Management
  • Channel Management
  • Front Desk Management
  • Housekeeping Management
  • Guest Management
  • Invoicing
  • Payment Management
  • Reporting And Analytics
  • Rate Management
  • Inventory Management
  • Point Of Sale (pos)
  • Mobile Access
  • Task Management
  • CRM Integration
  • Property Management
  • Booking Engine
  • Revenue Management
  • Customizable Templates
  • Third Party Integrations
  • User Permissions
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HotelFriend Photos & Videos

Alternatives of HotelFriend

Explore alternative software options that can fulfill similar requirements as HotelFriend. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

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HotelFriend Specifications

Get a closer look at the technical specifications and system requirements for HotelFriend. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : HotelFriend
Headquarter : Berlin
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Overall HotelFriend Reviews

Thinking about using HotelFriend? Check out verified user reviews & ratings based on HotelFriend's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

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Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Review Summary

AI-powered insights from real user reviews

HotelFriend Pros and Cons Based on Customer Reviews

"We are most impressed by HotelFriend's reliability and flexibility. We particularly appreciate the fact that the PMS can be adapted to our specific requirements and that all processes now run smoothly."

"Coordination and development are taking longer than expected in some cases, even though the final results align very well with our requirements."

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Showing 1 out of 1 Review

Jane T.

General Manager

5

Aug 10, 2026

Used the software for : 2+ years (Daily)

Company Size :5001-10,000 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Leading hotel software! We are very satisfied with HotelFriend's PMS.

The system operates reliably, all key processes run smoothly, and it is intuitive to use. Setting up the core system took just two weeks. Implementing our specific custom development requests took another six months or so. However, that time was well spent, as the additional customizations provided exactly the solutions we need for our operations. Today, everything runs very stably and efficiently. We particularly value the system's flexibility and the ability to tailor HotelFriend to our specific requirements.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

HotelFriend IOS App Experience

1 2 3 4 5 6 7 8 9 10

HotelFriend After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about HotelFriend?

We are most impressed by HotelFriend's reliability and flexibility. We particularly appreciate the fact that the PMS can be adapted to our specific requirements and that all processes now run smoothly.

What do you dislike about HotelFriend?

Coordination and development are taking longer than expected in some cases, even though the final results align very well with our requirements.

What features is HotelFriend currently missing?

We are currently not missing any essential functions. HotelFriend covers the most important processes and requirements, and custom extensions can be implemented if needed.

HotelFriend FAQs

What are the top 5 features for HotelFriend?

The top 5 features for HotelFriend are:

  • Employee Management
  • Online Booking
  • Single Property
  • Vacation Rental
  • Extended Stay

What type of customer support is available from HotelFriend?

The available support which HotelFriend provides is:

  • Email

Where is the headquarters/company of HotelFriend located?

The headquarters/company of HotelFriend is located at Berlin.

What platforms does HotelFriend support?

HotelFriend supports a variety of platforms including Android and IOS.

What types of businesses does HotelFriend serve?

HotelFriend serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

How is HotelFriend commonly used?

HotelFriend is commonly used for various purposes, such as Channel Management, Hotel Booking, Concierge and more.

Who are the primary competitors of HotelFriend?

The three major competitors of HotelFriend are Yardi Voyager, Destinity and Entrata. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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