CRM Masters Infotech LLP Overview
CRM Masters Infotech LLP is a leading provider of custom IT solutions, specializing in Zoho and Salesforce integrations. Since 2016, they have transformed
businesses globally with their expertise in CRM, ERP, and digital transformation services.
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Audience & User Segmentation
General Information
United Arab Emirates, United Kingdom, United States
Business Performance Metrics
Target Audience & Users
Services and Focus
Services
IT Services (100%)
100%
IT Services
Client Focus
Small Businesses (< $10M)
Mid-Market ($10M - $1B)
Enterprise (> $1B)
50%
Small Businesses (< $10M)
50%
Mid-Market ($10M - $1B)
0%
Enterprise (> $1B)
Industry Focus
Software / Technology (100%)
100%
Software / Technology
CRM Masters Infotech LLP Description
CRM Masters Infotech is a reputable Salesforce Consulting Partner and Zoho Premium Partner (NASSCOM Member Organization Certified, ISO 9001:2015, and 27001:2013 certified). It was established in 2016 with the goal of giving companies of all sizes access to state-of-the-art CRM systems. We take great pride in offering our clients top-notch services.
We have more than 450 clients worldwide and operate in the USA, UK, UAE, and INDIA. With years of experience in the CRM sector, we are proud to have completed more than 560 projects all around the world to improve efficiency, accelerate growth, and streamline processes. Regardless of your size—a small startup or an international conglomerate—our scalable solutions can be tailored to meet your specific needs.
With years of experience and a thorough grasp of industry best practices, we use the newest advancements in CRM software to strengthen your company. To support the expansion of your company, we will handle consulting, implementation, customisation, integration, data migration, training, and gap analysis. By using the appropriate technologies, architecture, and mindset, our experts help enterprises become more customer-engaged businesses, which boosts revenue.
Experience the difference between a CRM system that is driven by experience, tailored to your needs, and successful by partnering with CRM Master's Infotech now.
Overall Reviews
CRM Masters Infotech LLP Reviews (3)
Alex S.
Marketing Coordinator
Used the software for : 6-12 months
Transforming Business Efficiency with CRM Masters
working with CRM Masters has been a game-changer. Their tailored solutions, seamless integration with our tools, and exceptional support streamlined our workflows and improved team productivity. Thanks to their expertise, we’ve seen a 35% boost in lead conversions and better collaboration between sales and marketing. Highly recommended for businesses seeking scalable, effective CRM solutions!
Pros: What did you find most impressive about CRM Masters Infotech LLP
Based on my general understanding, what stands out most about CRM Masters Infotech LLP is their ability to provide customized CRM solutions that align with each client’s specific needs. They are known for their focus on seamless integration with existing systems and tools, ensuring minimal disruption during implementation
Cons: Please provide which CRM Masters Infotech LLP features/part can be improved
CRM Masters Infotech LLP could improve by streamlining their user interface for a more intuitive experience and enhancing the mobile app to offer the same features as the desktop version. Additionally, adding more advanced reporting and analytics capabilities would provide deeper insights. Offering greater customization flexibility in workflows and third-party integrations would also help cater to a wider range of business needs
What were your goals for this project?
For this project, my goals were to implement a CRM solution that would streamline our internal processes, improve collaboration between the sales and marketing teams, and enhance customer engagement. I wanted to ensure that the platform would be flexible and scalable to meet the growing demands of our business.
Can you share any outcomes from the project that demonstrate progress or success?
we achieved a significant improvement in our lead management process, resulting in a 35% increase in lead conversions. The seamless integration of the CRM with our existing tools boosted team productivity, and we saw a notable reduction in manual data entry
How effective was the workflow between your team and theirs?
The workflow between our team and CRM Masters Infotech LLP was highly effective. From the initial consultation to implementation, their team was proactive in understanding our specific requirements and providing tailored solutions. Communication was clear and consistent, with regular check-ins to ensure alignment.
Besides CRM Masters Infotech LLP, which other service providers have you partnered with?
After Sales Service/Customer Support Rating
Useful 0
Gains C.
Marketer
Used the software for : Less than 6 months
Trusted & Reliable Zoho Partner at Reasonable Price
My business is a real estate business; we have a lot of leads data, and it's almost impossible to handle those data manually using the long Excel sheets. So we decide to implement the Zoho CRM for our business. Then I connected with the CRM Masters Infotech Company from India; we took around two meetings before the final implementation of Zoho CRM in my business. They help me with the actual requirements of the business. After integrating Zoho's CRM for our business activities, we got a sudden boom in our customer journey, as assigning a move for a particular lead is now possible. And one of the main benefits of that the software is also available in mobile apps that make it easy for our sales person to write a note for a particular lead, and for the managers, it is easy for them to assign the information to their team.
Pros: What did you find most impressive about CRM Masters Infotech LLP
The timely delivery of my project. And the support is available for 24 hours.
Cons: Please provide which CRM Masters Infotech LLP features/part can be improved
While working with the team of CRM masters I have not found any type of cons in their service.
What were your goals for this project?
To smoothen the customer journey by using a CRM.
Can you share any outcomes from the project that demonstrate progress or success?
In numbers, I got a 50% increase in my sales by using the CRM
How effective was the workflow between your team and theirs?
The communication and coordination is very great between working with them.
Besides CRM Masters Infotech LLP, which other service providers have you partnered with?
Salesforce.
CRM Masters Infotech LLP
Jun 5, 2023
Thanks for your valuable feedback.
After Sales Service/Customer Support Rating
Useful 0
Adam J.
Manager
Used the software for : 6-12 months
ZOHO Services For my Business
I liked the services and your experienced developer team; they understand my business requirement and provide the best Zoho product with end-to-end solutions, including implementation consulting services. I will recommend CRM-Masters to others, and you will be my future partner for any requirement of CRM.
Pros: What did you find most impressive about CRM Masters Infotech LLP
It provide Remote Access Plus, & Low-code platform to build custom solutions.
Cons: Please provide which CRM Masters Infotech LLP features/part can be improved
you can import a maximum of 5000 records/batch for all CRM editions, But I am happy i had paid version so having numbers of features for my business.
What were your goals for this project?
To increase the sales, growth & revenue.
Can you share any outcomes from the project that demonstrate progress or success?
Yes, with the help of crm masters, and its team we increase sales, revenue & ROI of my business, it also help the productivity.
CRM Masters Infotech LLP
Jun 5, 2023
Thanks for your valuable feedback.
After Sales Service/Customer Support Rating
Useful 0
CRM Masters Infotech LLP Awards
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Get ConsultationCRM Masters Infotech LLP FAQs
Where is the head office of CRM Masters Infotech LLP located?
CRM Masters Infotech LLP's head office is located at Gurgaon,India
What major services does CRM Masters Infotech LLP provide?
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