

DART Direct Mail Overview
Audience & User Segmentation
Services and Focus
Services
Client Focus
Overall Reviews
DART Direct Mail Reviews (4)
Matt B.
Owner/Proprietor
Used the software for : 2+ years
Excellent team, helping me grow my business for 5 years - highly recommend.
DART Direct Mail is FANTASTIC. I have been with them for 5 years now. They have helped me grow by literally thousands of new customers. They assist with customized New Business mailings and Retention projects for my current customers. The owner, David, treats his clients as if they were friends in his own home, as does his entire team. I can't thank them enough. I highly recommend them.
Pros: What did you find most impressive about DART Direct Mail
Their fast response time, customization to my business needs and changing economies, and sharing new ideas. They are highly innovative.
Cons: Please provide which DART Direct Mail features/part can be improved
I can honestly say I see no need for any improvement. They do an excellent job in all aspects.
What were your goals for this project?
To grow my customer base, which I have, by thousands of households.
Can you share any outcomes from the project that demonstrate progress or success?
I work in the insurance industry and DART paved the way to get through to customer in multiple ways to allow me to share how I can help improve their lives, not just through cost, but quality of service.
How effective was the workflow between your team and theirs?
Seamless.
After Sales Service/Customer Support Rating
Jeff B.
CXO (Chief Experience Officer)
Used the software for : 2+ years
DART Direct - Our Innovation Partners
For the past 8 years, I've counted on the team from DART to manage all of my direct mail projects. More recently, their Radius Mailings have been instrumental to the growth of our new offices opened throughout our entire MSA. DART Direct Mail continues to be one of our most relied-upon business partners, and their commitment to embracing new technology and innovation ensures that they will continue to be for the foreseeable future.
Pros: What did you find most impressive about DART Direct Mail
It felt like we were collaborating with members of our team - never did it feel like we were merely working with a "vendor".
Cons: Please provide which DART Direct Mail features/part can be improved
The only con that comes to mind is something that DART addressed with us. Several years ago when we began working with them, we requested a single point of contact - or at least a consistent team. They were happy to make that enhancement to our service and the partnership has been strengthened as a result.
What were your goals for this project?
We began working with DART several years ago - at that time my primary goal was to outsource the management of my Direct Mail work.
Can you share any outcomes from the project that demonstrate progress or success?
Their management of our Direct Mail process has grown to include much of our marketing efforts. They have been crucial partners in growing our business.
How effective was the workflow between your team and theirs?
It has been beyond effective - it's been seamless.
After Sales Service/Customer Support Rating
Cecilie B.
Sr. Recruiter
Used the software for : 2+ years
DART - I highly recommend!
DART Direct Mail has assisted out entire recruiting team to achieve their goals. They continually targeted the right candidates that we were looking for recruit to become AAA Agency Owners in specific markets.
Pros: What did you find most impressive about DART Direct Mail
The customer service, follow-up, quality of leads targeted, and pricing were spot on and very competitive.
Cons: Please provide which DART Direct Mail features/part can be improved
It would be helpful if more email addresses and numbers were available to purchase.
What were your goals for this project?
5 to 10 call-ins per week
Can you share any outcomes from the project that demonstrate progress or success?
We received 10 to 15 call-in weekly
How effective was the workflow between your team and theirs?
Very effective, we had regular reporting and scheduled touch base calls with our representative.
After Sales Service/Customer Support Rating
Brandon S.
CEO
Don't use this company
We were provided with zero leads on our marketing campaign and were not given a refund. Horrible business, would not recommend to anybody, and does not answer emails. They always say you get what you pay for! Ten times out of ten, the cheaper bid is always the worst!
Pros: What did you find most impressive about DART Direct Mail
Nothing.
Cons: Please provide which DART Direct Mail features/part can be improved
Deliver-ability of their service.
Brandon, thank you for your feedback. We are known for our good customer service, and I am sorry you don’t feel this way. Our call tracking technology shows that collectively, you had received 227 phone leads generated directly from our mailing campaigns. We will continue to strive to do better.
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Where is the head office of DART Direct Mail located?
DART Direct Mail 's head office is located at ,United States