What is Telerain?

Telerain is a fully featured Omnichannel Contact Center Software designed to serve Startups, SMEs and Enterprises. Telerain provides end-to-end solutions designed for Web App. This online Omnichannel Contact Center Software offers at one place.

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Telerain Starting Price

Awards
Telerain Award

Our Awards and Recognition

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Key Features of Telerain

Here are the powerful features that make Telerain stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Agent Performance Management
  • Automatic Call Distribution
  • Call analytics
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Whisper and Barge-In
  • Co-Browsing
  • CRM integration
  • CRM Pop-ups and Screen Pops
  • CTI (Computer Telephony Integration)
  • Customer Survey and Feedback Management
  • Email integration
  • Historical data analysis
  • IVR (Interactive Voice Response)
  • Knowledge Base Integration
  • Live Chat Support
  • Multi-channel Analytics
  • Outbound Campaign Management
  • Predictive Dialer
  • Quality Monitoring and Coaching
  • Real-Time Reporting and Dashboards
  • Screen Sharing
  • Skills-Based Routing
  • SMS Messaging
  • Social media integration
  • Ticketing System Integration
  • Video Chat Support
  • Voice Analytics
  • Voice Callback
  • Workflow Automation
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Telerain Specifications

Get a closer look at the technical specifications and system requirements for Telerain. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Yearly
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Company Details :
Company Name : Telerain
Headquarter : Simi Valley
Website : Visit Website
Full Address : 1409 Kuehner Drive, Suite # 2 Simi Valley, CA 93063 USA.
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Telerain FAQs

What type of customer support is available from Telerain?

The available support which Telerain provides is:

  • Phone
  • Email

Where is the headquarters/company of Telerain located?

The headquarters/company of Telerain is located at Simi Valley.

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