What is CenturyLink?

CenturyLink Web Conferencing offers a set of workload automation tools for organizations, businesses, and enterprises of all sizes. It is widely used by both private and government firms for linking through data and managed hosting solutions.

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Key Features of CenturyLink

Here are the powerful features that make CenturyLink stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Q&A
  • Action Item Tracking
  • Activity / News Feed
  • Advertising Management
  • Agenda Management
  • Alerts/Notifications
  • Analytics
  • Analytics/ROI Tracking
  • Asynchronous Learning
  • Attendee Management
  • Audio / Video Conferencing
  • Audio Content
  • Blended Learning
  • Board Meetings
  • Brand Overlay
  • Built-In Course Authoring
  • Built-in LMS
  • Bulk Uploading
  • Calendar Management
  • Call Logging
  • Call Recording
  • Certification Management
  • Chat / Messaging
  • Chat/Messaging
  • Closed Captions
  • Collaboration
  • Collaboration Tools
  • Committee Meetings
  • Contact Database
  • Contact Management
  • Content Management
  • Corporate/Business
  • Customizable Branding
  • Customizable CTAs
  • Customizable Templates
  • Discussion Threads
  • Document Management
  • Dynamic content
  • Electronic Hand Raising
  • Email Marketing
  • Employee Directory
  • Event Calendar
  • Event Management
  • File Sharing
  • Inbound Call Center
  • Internal Meetings
  • Invitation Management
  • Lead Management
  • Lead Scoring
  • Legislative Meetings
  • Live Chat
  • Live chat system
  • Materials Management
  • Media Library
  • Meeting Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Mobile Access
  • Mobile Screen Support
  • Multi hosts
  • Multi-Presenter
  • Multi-User Collaboration
  • New Car Dealer
  • On-Demand Webcasting
  • On-Demand Webinars
  • Online payments
  • Outbound Call Center
  • Parent / Student Portal
  • Polls / Voting
  • Polls/Voting
  • Post-Meeting Tools
  • Presentation Management
  • Presentation Streaming
  • Presentation Tools
  • Privacy Options
  • Private Chat
  • Push Notifications
  • Q & A
  • Real-time Chat
  • Record & Playback Ability
  • Reminders
  • Reporting/Analytics
  • Sales Intelligence
  • Scheduling
  • Screen Sharing
  • Search
  • Search/Filter
  • Service Department
  • Social Media Integration
  • Social Media Promotion
  • Social Media Tagging
  • Social Sharing
  • Survey Management
  • Surveys & Feedback
  • Synchronous Learning
  • Telephony
  • Travel Management
  • Two-Way Audio & Video
  • Used Car Dealer
  • Video Capture
  • Video Conferencing
  • Video Content
  • Video Looping
  • Video Streaming
  • Voting Management
  • Website Integration
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  • Application delivery controllers
  • Application performance management
  • Cloud security
  • Cloud services
  • Collaboration endpoints
  • Collaboration Tools
  • Cybersecurity solutions
  • Data analytics
  • Data center solutions
  • Hybrid cloud solutions
  • Identity and access management
  • Internet of Things (IoT) solutions
  • Managed services
  • Network automation
  • Network management and monitoring
  • Network orchestration
  • Network security
  • Networking solutions
  • Routing
  • Software-defined networking (SDN)
  • Software-defined WAN (SD-WAN)
  • Storage networking
  • Switching
  • Threat detection and prevention
  • Unified Communications
  • Unified computing
  • Video Conferencing
  • Virtualization technology
  • Voice and video integration
  • Webex
  • Wireless networking
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  • Application integration and orchestration
  • Batch Processing
  • Dependency Management
  • Dynamic workload allocation
  • Error handling and recovery
  • Event-based triggers
  • File transfer and integration
  • Historical and trend analysis
  • Job chaining
  • Job monitoring and reporting
  • Job notification and alerts
  • Job prioritization
  • Job queue management
  • Job Scheduling
  • Job security and access control
  • Job status tracking
  • Load balancing and scalability
  • Multi-platform and multi-application support
  • Parallel processing
  • Resource Allocation
  • Script execution and integration
  • SLA enforcement
  • SLA Monitoring
  • Task automation
  • Task scheduling and sequencing
  • Time zone support
  • Workflow Management
  • Workload analytics and forecasting
  • Workload balancing
  • Workload modeling and simulation
  • Workload optimization
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  • API integration and connectivity
  • Audit and compliance tracking
  • Centralized administration and control
  • Change management automation
  • Cloud infrastructure automation
  • Compliance automation
  • Configuration Management
  • Data backup and restoration automation
  • Disaster recovery automation
  • Event-driven automation
  • Incident and problem management automation
  • Infrastructure automation
  • IT asset management automation
  • IT documentation automation
  • IT governance and policy enforcement
  • IT process automation
  • Performance monitoring and tuning
  • Policy-based automation
  • Provisioning and deployment automation
  • Reporting and Analytics
  • Resource allocation and optimization
  • Scalability and high availability
  • Scripting and scripting language support
  • Self-service automation
  • Service catalog automation
  • Software and patch management
  • System monitoring and alerts
  • Task automation
  • User access and identity management
  • Virtualization automation
  • Workflow Automation
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  • Advanced Routing Rules and Priority Queues
  • Agent Performance Tracking and Analytics
  • API Integration for Customization and Extensibility
  • Automatic Call Distribution
  • Call Analytics and Performance Metrics
  • Call Center Gamification
  • Call Center Surveys and Feedback
  • Call Center Wallboards and Displays
  • Call Disposition and Wrap-up Codes
  • Call Recording and Analytics
  • Call Routing and Queuing
  • Call Scripting and Call Flow Designer
  • Call Transfer and Conferencing
  • Call Whisper and Barge-In
  • Callback and Voicemail Handling
  • CRM Activity Logging and Reporting
  • CRM integration
  • CRM Screen Pops and Data Integration
  • CTI Integration
  • Historical Reports and Analytics
  • Interactive Voice Response (IVR) System
  • Knowledge Base Integration
  • Multi-channel Support
  • Outbound Dialing and Predictive Dialer
  • Real-time Call Monitoring and Quality Assurance
  • Real-time Chat Monitoring and Supervision
  • Real-time Dashboards and Reporting
  • Real-time Queue Monitoring and Alerts
  • Remote Agent Support
  • Skills-Based Routing
  • Workforce Management and Scheduling
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CenturyLink Specifications

Get a closer look at the technical specifications and system requirements for CenturyLink. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Tickets
Company Details :
Company Name : CenturyLink
Headquarter : California
Website : Visit Website
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CenturyLink FAQs

What are the top 5 features for CenturyLink?

The top 5 features for CenturyLink are:

  • Document Management
  • Contact Management
  • File Sharing
  • On-Demand Webcasting
  • Presentation Streaming

What type of customer support is available from CenturyLink?

The available support which CenturyLink provides is:

  • Phone
  • Email
  • Tickets

Where is the headquarters/company of CenturyLink located?

The headquarters/company of CenturyLink is located at California.

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