What is Retriever?
Retriever’s field service management solution provides the tools necessary for your technicians to capture accurate information on site, complete their job reports faster, so you can manage your resources more efficiently.
Retriever Starting Price
Our Awards and Recognition
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Key Features of Retriever
Here are the powerful features that make Retriever stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 3D Imagery
- 3PL Management
- Abbreviation Detection
- Account Management
- Accounts payable
- Accounts Receivable
- ACH Check Transactions
- ACH Payment Processing
- Activity / News Feed
- Activity Tracking
- Alerts / Escalation
- Alerts/Notifications
- Analytics
- App Management
- Appointment Management
- Approval Process Control
- Compliance monitoring
- Contract Management
- Creation and Management
- Customer satisfaction surveys
- Dashboard and KPIs
- Document Repository
- Escalation Management
- Incident Tracking and Resolution
- Negotiation and Agreement Management
- Notifications and reminders
- Penalty Calculation
- Performance benchmarking
- Performance Measurement
- Reporting and Analytics
- Response and Resolution Time Tracking
- Review and Approval Workflow
Retriever Specifications
Get a closer look at the technical specifications and system requirements for Retriever. Find out if it's compatible with your operating system and other software.
Retriever Description
Here's the comprehensive description of Retriever. Gain a brief understanding of its unique features and exceptional benefits.
Retriever develops mobile applications that are perfect for companies implementing a Bring Your Own Device (BYOD) strategy. All Retriever applications are up-grade proofed, regardless of device, or OS changes. It guarantee that once your mobile application is developed on Retriever’s Mobile Platform, it will always work on your current mobile devices: Android, iOS, and Windows.
FEATURES:
- Retriever’s dispatch and scheduling is a multi-user web 2.0 solution, allowing easier deployment and management of your field force.
- Supports all the procedures that your field force needs for work orders & field tickets such as: parts & inventory, labor and time sheet capability, job procedures, asset tracking, site history, and safety management.
- Retriever apps work in limited and no WIFI coverage areas.
- A fully "Native" mobile application designed to reflect current paperwork processes with "Electronic Signature" capture for maximum job validation.
- Retriever applications operate on any mobile device supporting Android, iOS, & Windows, so your company can have a mixed "device" deployments.
- Advanced mobile device management for managing, supporting, tracking and securing remote devices whilst in the field.
- Integrates with any back office system including: Maximo, SAP, Oracle, SAGE, Microsoft GP, & QuickBooks through Web Services, HTTP/s, FTP, Direct DB and shared FS.
- Global Support, Retriever operates a 24/5 business day help desk, manned by Retriever mobility specialists.
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Retriever FAQs
What type of customer support is available from Retriever?
The available support which Retriever provides is: