What is ShipRocket?

All your shipping, fulfillment, and inventory management on one platform. Reduce your costs, and connect with multiple carriers. Ship with multiple courier partners instantly.

Pricing

ShipRocket Starting Price

Awards
ShipRocket Award

Our Awards and Recognition

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Key Features of ShipRocket

Here are the powerful features that make ShipRocket stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Automated Shipping
  • Multi Carrier Integration
  • Real Time Order Tracking
  • Shipping Rate Calculator
  • Label Printing
  • Order Management
  • Inventory Management
  • Returns Management
  • Cod Reconciliation
  • International Shipping
  • Shipping Analytics
  • Branded Tracking Page
  • Api Integration
  • Bulk Order Processing
  • Address Validation
  • Discounted Shipping Rates
  • Customizable Notifications
  • Warehouse Management
  • Courier Recommendation Engine
  • Customer Support
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ShipRocket Screenshots

ShipRocket Specifications

Get a closer look at the technical specifications and system requirements for ShipRocket. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : BigFoot Retail Solutions Pvt. Ltd.
Headquarter : New Delhi
Overview Provided by : Sanjay Kumar Negi
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Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

ShipRocket Comparisons

Compare ShipRocket with other similar options available in Shipping Software. Explore the key differences to see why it's the top choice for businesses and individuals.

ShipRocket Description

Here's the comprehensive description of ShipRocket. Gain a brief understanding of its unique features and exceptional benefits.

Shipping Simplified

  • Fully automated platform
  • Processing more than 10 Lac shipments in a month
  • Powering more than 15,000 online sellers
  • Multiple location and vendor pickup
  • Discounted Shipping Rates
  • 26000+ Pin Code Reach With Multiple Carriers
  • Automated Shipping Solution = Save time & Efficiency
  • Cash-on-Delivery Collection Options
  • Superior Customer Experience

ShipRocket Resources

Overall ShipRocket Reviews

Thinking about using ShipRocket? Check out verified user reviews & ratings based on ShipRocket's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

3.7/5

Based on 11 Reviews

Write a Review Or
Ask a Question
Feature 3.8

Feature

Out of 5

Ease of use 4.1

Ease of use

Out of 5

Value for money 3.6

Value for money

Out of 5

Customer support 3.3

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

ShipRocket Pros and Cons Based on Customer Reviews

"The platform is user-friendly and provides a seamless experience for managing shipments."

"The mobile app is highly appreciated for its features and ease of use."

"ShipRocket offers a wide range of courier partners, making it easy to find the best option for your needs."

"Transparent pricing with no hidden charges is a big plus for users."

"There can be delays in response times, especially when relying on email support."

"Customer support can be slow and sometimes unresponsive, which can be frustrating."

"Users have reported occasional problems with service reliability once they become dependent on the platform."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 11 Reviews

Srinidhi

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

May 02, 2022

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Worst Service

It took more than 15 days to deliver the package, and it arrived in an awful state. They are very irresponsible. The customer service is the worst. They do not help. My box has been in Rewari for ten days. I’m writing this on 1st May. This is the worst of the worst courier service.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Jhalak

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 27, 2022

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Logistics

I got value for money at Sprocket. I found all courier services in one place. I compared the rates and the service quality as well. Their customer support is also acceptable.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

ShipRocket Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ShipRocket After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ShipRocket?

Their choice of services

What do you dislike about ShipRocket?

Their customer service

Do you think ShipRocket delivers value for the money spent?

Yes

Are you satisfied with ShipRocket features?

Yes

Did implimentation of ShipRocket was easy?

Not Sure

What features is ShipRocket currently missing?

Could be better

JAVTA

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Feb 25, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Pathetic services

You only want to acquire new customers to increase your revenue and growth. You have many customers now, which is why you are not taking care of your sellers. You are not providing proper services or responding adequately. That's why I decided to leave Shiprocket. The services and behavior of your customer support are very poor.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

ShipRocket Mobile App Experience

1 2 3 4 5 6 7 8 9 10

ShipRocket After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about ShipRocket?

courier partners on one platform

What do you dislike about ShipRocket?

customer support and flexibility to connect with courier partners

Do you think ShipRocket delivers value for the money spent?

No

Are you satisfied with ShipRocket features?

No

Did implimentation of ShipRocket was easy?

No

What features is ShipRocket currently missing?

No option to find the charges of shipping before adding any order to shiprocket

What other products like ShipRocket have you used or evaluated?

Shyplite. They are not taking monthly subscription charges and the prices of shyplite without subscription and the prices of shiprocket with a subscription are equal. Then why do I have to pay extra for subscription charges on shiprocket.

How ShipRocket is better/different from its competitors?

not better. it is going to become worst.

Alternatives of ShipRocket

Explore alternative software options that can fulfill similar requirements as ShipRocket. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

ShipRocket FAQs

What are the top 5 features for ShipRocket?

The top 5 features for ShipRocket are:

  • Accounting
  • Inventory Management
  • Billing & Invoicing
  • Order Management
  • Import & Export Data

What type of customer support is available from ShipRocket?

The available support which ShipRocket provides is:

  • Email

Where is the headquarters/company of ShipRocket located?

The headquarters/company of ShipRocket is located at New Delhi.

What platforms does ShipRocket support?

ShipRocket supports a variety of platforms including Android.

What types of businesses does ShipRocket serve?

ShipRocket serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market, Enterprises & .

How is ShipRocket commonly used?

ShipRocket is commonly used for various purposes, such as IT , Shipment Tracking, Delivery Management and more.

Who are the primary competitors of ShipRocket?

The three major competitors of ShipRocket are Binner, StarShipIT and ShipitSmarter. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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