TELUS International
What is TELUS International?
TELUS International is a fully featured Cloud Contact Center Solutions designed to serve Startups, SMEs and Enterprises. TELUS International provides end-to-end solutions designed for Web App. This online Cloud Contact Center Solutions offers at one place.
TELUS International Starting Price
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
TELUS International Screenshots
Key Features of TELUS International
Here are the powerful features that make TELUS International stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Advanced Routing Rules and Priority Queues
- Agent Performance Tracking and Analytics
- API Integration for Customization and Extensibility
- Automatic Call Distribution
- Call Analytics and Performance Metrics
- Call Center Gamification
- Call Center Surveys and Feedback
- Call Center Wallboards and Displays
- Call Disposition and Wrap-up Codes
- Call Recording and Analytics
- Call Routing and Queuing
- Call Scripting and Call Flow Designer
- Call Transfer and Conferencing
- Call Whisper and Barge-In
- Callback and Voicemail Handling
- CRM Activity Logging and Reporting
- Auto Attendant
- Business Hours Routing
- Business SMS Messaging
- Call analytics and reporting
- Call Blocking
- Call conferencing
- Call forwarding
- Call Logs and History
- Call Metrics and Statistics
- Call Monitoring
- Call park
- Call Queues
- Call Recording
- Call Routing
- Call screening
- Call Transfers
TELUS International Specifications
Get a closer look at the technical specifications and system requirements for TELUS International. Find out if it's compatible with your operating system and other software.
TELUS International Videos
Overall TELUS International Reviews
Thinking about using TELUS International? Check out verified user reviews & ratings based on TELUS International's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
1 TELUS International Reviews
Hear directly from customers who have used TELUS International. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
SunnyI.
Used the software for : 2+ years
Company Size :51-200 employee
Lead
Working here is almost 7 years now and don’t feel any reason to leave this organisation
Alternatives of TELUS International
Explore alternative software options that can fulfill similar requirements as TELUS International. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
TELUS International FAQs
What type of customer support is available from TELUS International?
The available support which TELUS International provides is:
- Phone
Where is the headquarters/company of TELUS International located?
The headquarters/company of TELUS International is located at Nevada.