What is Bright Pattern?
Bright Pattern is the leading company for Contact center. Integrated with multi-channel CRM to helps business manage including inbound and outbound voice, email, chat, and social media. It also supports multi-way for communicating like voice, chat and web support, Social media and service desk.
Bright Pattern Starting Price
$ 70/Agent/Month
Bright Pattern Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Bright Pattern Screenshots
Key Features of Bright Pattern
- Quality Management
- Call Routing
- Call Recording
- Call Management
- Live chat system
- Call Monitoring
- IVR / Voice Recognition
- Predictive Dialer
- Campaign Management
- Blended Call Center
- Call Logging
- Call Scripting
- Escalation Management
- Inbound Call Center
- Manual Dialer
- Outbound Call Center
Bright Pattern Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
-
Deployment:
Cloud Based
-
Payment:
Monthly
-
Api
-
Customization
-
Mobile Support
Desktop Platforms
-
Web App
-
Windows
-
Mac
Mobile Platforms
-
Android
-
iOS
Language Support
- English
Bright Pattern Categories on SoftwareSuggest
Bright Pattern Pricing
- IVR, Skills-based ACD
- Visual call flow
- Predictive dialing
- Recording, grading, surveys
- Real time supervision, campaigns, wallboards
- Customizable reporting with delivery automation
- Results export automation
- Data capture APIs
- Softphone for Windows / Mac
- All features in Voice Select
- Rich web chat, email & SMS
- Email routing, push and pull
- Mobile engagement
- Omnichannel routing
- Omnichannel desktop
- Omnichannel reporting
- WFM Integration
- All features in Professional
- Work item routing
- Screen recording
- Advanced Scorecards
- Social Messengers
Company Details
Bright Pattern, Inc
1111 Bayhill Dr., office 275 San Bruno, CA 94066 USA
People who viewed Bright Pattern also visited
Starting at $ 20
Available on request
Available on request
Bright Pattern Customers
Alternatives of Bright Pattern
Starting at $ 19.99
Starting at $ 199
Starting at $ 25
Bright Pattern Videos
Bright Pattern Reviews (0)
No reviews yet. Rate this app or be the first to review.
Write a ReviewBright Pattern FAQs
How much does Bright Pattern cost?
The starting price of Bright Pattern is $ 70/Agent/Month. It has different pricing plans:
- Voice Select : $ 70/Agent/Month
- Professional : $ 100/Agent/Month
- Premium : $ 140/Agent/Month
Bright Pattern also provides a free trial to users.
What are the top 5 features for Bright Pattern?
The top 5 features for Bright Pattern are:
- Quality Management
- Call Routing
- Call Recording
- Call Management
- Live chat system
Bright Pattern Awards
