Best Outbound Call Center Software
Best outbound call centre software include servetel, exotel, zendesk, callhub, and cloudtalk, are. When it comes to meeting the business's specific reasons for sales, it allows businesses to reach out to prospects and clients.
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Most Popular Outbound Call Center Software
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List of 20 Best Outbound Call Center Software
Category Champions | 2025
Call center software for sales and support teams
Product Description
CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. Read More About CloudTalk
CloudTalk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Monitoring
- Customizable Reporting
- International Numbers
- Call Analytics
- CRM Integration
- Call Queuing
- Interactive Voice Response (ivr)
- Number Porting
- View all Features
CloudTalk Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
VoiceSpin is a customer engagement platform that enhances business communication with advanced VoIP and call center solutions. It provides tools for seamless inbound and outbound calling, CRM integrations, and AI-driven features like speech analytics and automated workflows. Read More About VoiceSpin
VoiceSpin Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Automatic Call Distribution
- Customizable Reporting
- Call Barging
- Agent Performance Tracking
- Voicemail
- Interactive Voice Response
- Agent Scripting
- Call Transfer
- View all Features
VoiceSpin Features and Usability-Based User Satisfaction Score
Category Champions | 2025
AI Powered Cloud Phone Sytem For Modern Businesses
Product Description
KrispCall is an AI-powered phone app for modern businesses that integrates with CRM to enhance global operations. With Power Dialer, Call Coaching,& Bulk SMS, it streamlines workflows and drives growth. Get 100+ countries' numbers and reach your clients abroad easily! Read More About KrispCall
KrispCall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Click To Call
- Team Collaboration
- Call Analytics
- Call Routing
- Call Transfer
- Voicemail
- Call Barging
- Call Whispering
- View all Features
KrispCall Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Connect with your team anytime, let your business do the talking, make video calls without any interruptions, and pass on the messages without any delay using the cloud telephony software Dialpad. Read More About Dialpad
Dialpad Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Live Call Coaching
- Automated Post Call Summaries
- Voice Intelligence
- Call Disposition
- Voicemail Transcription
- CRM Integrations
- Call Transfer
- Analytics And Reporting
- View all Features
Dialpad Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Leading Context-Aware Customer Engagement Platform
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Notifications
- Call Recording
- Customizable Greetings
- Call Routing
- Multi Level Ivr
- Call Tracking
- Call Forwarding
- Call Masking
- View all Features
Dabbler
$ 139
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 687
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read More About Servetel (by Acefone)
Servetel (by Acefone) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Reporting
- Voice Broadcasting
- Toll Free Numbers
- Click To Call
- CRM Integration
- Missed Call Service
- Ivr System
- Call Analytics
- View all Features
Servetel (by Acefone) Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive... Read More About Zendesk
Zendesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Email Integration
- Social Media Integration
- Collaboration Tools
- Customer Portal
- Custom Fields
- Macros
- Ai Powered Bots
- Knowledge Base
- View all Features
Support Team
$ 19
Agent/Month
Support Professional
$ 55
Agent/Month
Support Enterprise
$ 115
Agent/Month
Suite Team
$ 55
Agent/Month
Zendesk Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
CallHub digital logging software is the only voice broadcasting software that smoothly integrates with your CRM. Reach the right people at the right time with our phone banking, voice, and SMS broadcasting software. Read More About CallHub
CallHub Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Reporting
- Secure Storage
- Speech Analytics
- Real Time Alerts
- User Access Controls
- Call Analytics
- Customizable Retention Policies
- Multi Channel Support
- View all Features
CallHub Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows CX-rich solutions which are easy to access & agent-friendly, yet affordable. Read More About Ameyo Contact Center
Ameyo Contact Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Omnichannel Support
- Interactive Voice Response (ivr)
- Predictive Dialer
- Automatic Call Distribution (acd)
- Call Back Service
- Workforce Management
- Ticketing System
- Voice Bot
- View all Features
Ameyo Contact Center Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Five9 is a leading provider of cloud contact center software. It is driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Read More About Five9
Five9 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Speech Recognition
- Predictive Dialer
- Call Recording
- Real Time Reporting And Analytics
- Voicemail
- Automatic Call Distribution (acd)
- Skill Based Routing
- Outbound Campaign Management
- View all Features
Five9 Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
CloudAgent-lite is a virtual business phone system that provides your business with all the productivity tools mandatory for any business to operate professionally and efficiently with IVRs and a cloud telephony system. Read More About Ozonetel CloudAgent-lite
Ozonetel CloudAgent-lite Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Ivr System
- CRM Integration
- Click To Call
- Real Time Analytics
- Api Integration
- Call Transfer
- Voicemail
- Call Whispering
- View all Features
Ozonetel CloudAgent-lite Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Aircall is the best, simple, and new generation cloud-based call center software. It provides toll-free numbers from any area or country and easily crafts greeting and out-of-office messages. It has the ability to route calls according to CLID/ANI, DNIS, and ISDN calling numbers. Read More About Aircall
Aircall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Live Call Monitoring
- Call Recording
- Click To Dial
- Warm Transfer
- Call Barging
- Call Notes
- Call Conferencing
- Voicemail
- View all Features
Premium
$ 30
User/Month/Billed Annually
Enterprise
$ 50
User/Month/Billed Annually
Aircall Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Voicent's easy-to-use predictive dialer software combines predictive dialing, progressive dialing, and manual dialing modes. Predictive dialer operations support agents to increase productivity by decreasing the time spent hand dialing and waiting for lines to connect. Read More About Voicent
Voicent Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Answering Machine Detection
- Time Zone Management
- Lead Management
- Customizable Call Scripts
- Call Recording
- Real Time Analytics
- Call Queuing
- Do Not Call (dnc) List Management
- View all Features
Basic
$ 19
Agent/Month
Voicent Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Bright Pattern is the leading company for contact centers. Integrated with multi-channel CRM to help businesses manage inbound and outbound voice, email, chat, and social media. It also supports multiple ways of communicating like voice, chat, web support, social media, and service desk. Read More About Bright Pattern
Bright Pattern Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Automatic Call Distribution (acd)
- Call Recording
- Sms/text Messaging
- Video Chat
- Speech Analytics
- Outbound Campaigns
- Co Browsing
- CRM Integration
- View all Features
Voice Select
$ 70
Agent/Month
Professional
$ 100
Agent/Month
Premium
$ 140
Agent/Month
Bright Pattern Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Talkdesk is a leading cloud-based call center software in the world. Create the call center your customers and agents deserve. It reduces average handle time and increases agent efficiency with automated workflows. Read More About Talkdesk
Talkdesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Barging
- Call Scripting
- Real Time Dashboards
- Mobile App
- Ai Powered Virtual Agent
- CRM Integrations
- Quality Management
- Voicemail Transcription
- View all Features
Express
$ 25
Agent/Month
Professional
$ 65
Agent/Month
Enterprise
$ 125
Agent/Month
Talkdesk Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
NICE inContact Call Center is a comprehensive AI-driven platform designed to enhance customer experiences and streamline operations. It offers robust tools for real-time agent support, seamless journey orchestration, and actionable insights, ensuring exceptional service across all channels. Read More About NICE inContact Call Center
NICE inContact Call Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Performance Management
- CRM Integration
- Interactive Voice Response
- Workforce Management
- Predictive Dialer
- Voice Biometrics
- Outbound Dialing
- Automatic Call Distribution
- View all Features
NICE inContact Call Center Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
InfoServ is a very helpful solution for CRM. It is a cloud-based solution and gives complete visibility to sales and marketing companies to manage long-term customer relationships. It improves productivity through powerful campaigns using a multichannel approach and creates innovative marketing programs. Read More About InfoServ
InfoServ Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Pipeline Management
- Role Based Access Control
- Customer Support
- Email Integration
- Quote Management
- Marketing Automation
- Workflow Automation
- Social Media Integration
- View all Features
Basic
$ 11
User/Month
Standard
$ 26
User/Month
Professional
$ 37
User/Month
Enterprise
$ 58
User/Month
InfoServ Features and Usability-Based User Satisfaction Score
Emergents | 2025
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Product Description
Through scalable and flexible contact center virtualization, Genesys creates a great customer experience. With Genesys, it creates a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Read More About Genesys
Genesys Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Knowledge Management
- Interactive Voice Response (ivr)
- Social Media Integration
- Real Time Dashboards
- Speech Analytics
- Chatbots And Ai
- Workforce Management
- Predictive Dialer
- View all Features
Genesys Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Bitrix24 is one of the best CRM software that provides a platform to organize and track interactions with potential or existing clients, partners, agents, and other contacts. It is a collaboration platform thats perfect for CRM. It has over 30 tools that will help your... Read More About Bitrix24
Bitrix24 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Email Marketing
- Customer Support
- Social Media Integration
- Sales Automation
- Mobile CRM
- Calendar Integration
- Contact Management
- Telephony Integration
- View all Features
Free
$ 0
User/Month
Plus
$ 39
Unlimited user/Month
Standard
$ 99
Unlimited user/Month
Professional
$ 199
Unlimited user/Month
Bitrix24 Features and Usability-Based User Satisfaction Score
Emergents | 2025
Stay Connected with your Business, from Anywhere
Product Description
Knowlarity is a leading cloud telephony solutions provider in India, enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read More About Knowlarity
Knowlarity Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Tracking
- Real Time Reporting
- Number Masking
- Call Conferencing
- Sms Integration
- Multi Level Ivr
- Live Call Monitoring
- Missed Call Service
- View all Features
Advance Plan
$ 233
Per Year
Premium Plan
$ 475
Per Year
Premium Plus Plan
$ 833
Per Year
Knowlarity Features and Usability-Based User Satisfaction Score
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FAQs
What is Outbound Call Center Software?
Outbound call center software permits organizations to contact prospects and consumers for various reasons, including sales, product/service feedback, and surveys.