Best Outbound Call Center Software in 2026
Best outbound call centre software include servetel, exotel, zendesk, callhub, and cloudtalk, are. When it comes to meeting the business's specific reasons for sales, it allows businesses to reach out to prospects and clients.
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Most Popular Outbound Call Center Software
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List of 20 Best Outbound Call Center Software
Category Champions | 2026
Call center software for sales and support teams
Product Description
CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. Read More About CloudTalk
CloudTalk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sms Integration
- Click To Call
- Call Routing
- Customizable Reporting
- Call Barging
- Power Dialer
- Automatic Call Distribution (acd)
- Call Analytics
- View all Features
CloudTalk Features and Usability-Based User Satisfaction Score
Category Champions | 2026
AI Powered Cloud Phone Sytem For Modern Businesses
Product Description
KrispCall is an AI-powered phone app for modern businesses that integrates with CRM to enhance global operations. With Power Dialer, Call Coaching,& Bulk SMS, it streamlines workflows and drives growth. Get 100+ countries' numbers and reach your clients abroad easily. Read More About KrispCall
KrispCall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Queuing
- Call Center Software
- Call Recording
- Call Whispering
- Voicemail
- Virtual Phone Numbers
- Call Routing
- Custom Greetings
- View all Features
KrispCall Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Connect with your team anytime, let your business do the talking, make video calls without any interruptions, and pass on the messages without any delay using the cloud telephony software Dialpad. Read More About Dialpad
Dialpad Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Barging
- Call Conferencing
- Call Monitoring
- Sentiment Analysis
- Ivr (interactive Voice Response)
- Call Whispering
- Customizable Call Queues
- Automated Post Call Summaries
- View all Features
Dialpad Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Sarv is offering a powerful platform to create and send beautifull personalized email campaigns with advanced features like automation, drag-n-drop editor, A/B testing, and advanced metrics. Read More About Sarv
Sarv Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Drip Campaigns
- Image Library
- Survey Management
- Template Management
- Api Integration
- Call Recording
- Event Triggered Email
- Ivr System
- View all Features
Sarv Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
UnleashX The Voice AI Employee Platform for Business Operations. Build and scale AI employees that handle calls, follow-ups, and workflows in real time across teams and functions. Read More About UnleashX
UnleashX Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Adaptive Learning
- Scalability
- Speech To Text
- Contextual Understanding
- Api Integration
- Text To Speech
- Real Time Analytics
- User Intent Detection
- View all Features
Free
$ 0
Per Month
Standard
$ 29
Per Month
Pro
$ 49
Per Month
Advanced
$ 99
Per Month
UnleashX Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read More About Servetel (by Acefone)
Servetel (by Acefone) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Call Analytics
- Virtual Numbers
- Call Masking
- Ivr System
- Voice Broadcasting
- Multi Level Ivr
- Real Time Reporting
- View all Features
Servetel (by Acefone) Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive... Read More About Zendesk
Zendesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Branding
- Multi Channel Support
- Social Media Integration
- Collaboration Tools
- Email Integration
- Reporting And Analytics
- Customer Portal
- Ticketing System
- View all Features
Support Team
$ 19
Agent/Month
Support Professional
$ 55
Agent/Month
Support Enterprise
$ 115
Agent/Month
Suite Team
$ 55
Agent/Month
Zendesk Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
CallHub digital logging software is the only voice broadcasting software that smoothly integrates with your CRM. Reach the right people at the right time with our phone banking, voice, and SMS broadcasting software. Read More About CallHub
CallHub Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Channel Support
- Call Tagging
- Call Recording
- Data Encryption
- Customizable Retention Policies
- Keyword Spotting
- User Access Controls
- Integration With CRM
- View all Features
CallHub Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows CX-rich solutions which are easy to access & agent-friendly, yet affordable. Read More About Ameyo Contact Center
Ameyo Contact Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Interactive Voice Response (ivr)
- Campaign Management
- Call Back Service
- Call Recording
- Real Time Analytics
- Call Scripting
- Quality Monitoring
- Email Management
- View all Features
Ameyo Contact Center Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Five9 is a leading provider of cloud contact center software. It is driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Read More About Five9
Five9 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Conferencing
- CRM Integration
- Disaster Recovery
- Omnichannel Routing
- Call Recording
- Customer Surveys
- Predictive Dialer
- Call Queuing
- View all Features
Five9 Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
CloudAgent-lite is a virtual business phone system that provides your business with all the productivity tools mandatory for any business to operate professionally and efficiently with IVRs and a cloud telephony system. Read More About Ozonetel CloudAgent-lite
Ozonetel CloudAgent-lite Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Click To Call
- Customizable Reports
- Call Routing
- Auto Dialer
- Call Transfer
- Ivr System
- Call Monitoring
- Sms Integration
- View all Features
Ozonetel CloudAgent-lite Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Aircall is the best, simple, and new generation cloud-based call center software. It provides toll-free numbers from any area or country and easily crafts greeting and out-of-office messages. It has the ability to route calls according to CLID/ANI, DNIS, and ISDN calling numbers. Read More About Aircall
Aircall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- CRM Integration
- Call Notes
- Call Blocking
- Call Whispering
- Call Masking
- Live Call Monitoring
- Call Transfer
- Call Conferencing
- View all Features
Essentials
$ 40
User/Month
Professional
$ 70
User/Month
Aircall Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Voicent's easy-to-use predictive dialer software combines predictive dialing, progressive dialing, and manual dialing modes. Predictive dialer operations support agents to increase productivity by decreasing the time spent hand dialing and waiting for lines to connect. Read More About Voicent
Voicent Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Queuing
- Voicemail Drop
- Answering Machine Detection
- Call Recording
- Agent Performance Tracking
- Multi Line Dialing
- Call Transfer
- Do Not Call (dnc) List Management
- View all Features
Basic
$ 19
Agent/Month
Voicent Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Bright Pattern is the leading company for contact centers. Integrated with multi-channel CRM to help businesses manage inbound and outbound voice, email, chat, and social media. It also supports multiple ways of communicating like voice, chat, web support, social media, and service desk. Read More About Bright Pattern
Bright Pattern Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Interactive Voice Response (ivr)
- CRM Integration
- Call Recording
- Chatbot Integration
- Mobile App
- Video Chat
- Workforce Management
- Predictive Dialer
- View all Features
Voice Select
$ 70
Agent/Month
Professional
$ 100
Agent/Month
Premium
$ 140
Agent/Month
Bright Pattern Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Talkdesk is a leading cloud-based call center software in the world. Create the call center your customers and agents deserve. It reduces average handle time and increases agent efficiency with automated workflows. Read More About Talkdesk
Talkdesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Quality Management
- Omnichannel Support
- Speech Analytics
- Call Recording
- Real Time Dashboards
- Workforce Management
- Predictive Dialer
- Customizable Reporting
- View all Features
Express
$ 25
Agent/Month
Professional
$ 65
Agent/Month
Enterprise
$ 125
Agent/Month
Talkdesk Features and Usability-Based User Satisfaction Score
Contenders | 2026
Leading Context-Aware Customer Engagement Platform
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Forwarding
- Call Tracking
- Click To Call
- Call Routing
- Sms Integration
- Multi Level Ivr
- Call Conferencing
- Voicemail
- View all Features
Dabbler
$ 111
Per 3 Months
Believer
$ 222
Per 12 Months
Influencer
$ 550
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
NICE inContact Call Center is a comprehensive AI-driven platform designed to enhance customer experiences and streamline operations. It offers robust tools for real-time agent support, seamless journey orchestration, and actionable insights, ensuring exceptional service across all channels. Read More About NICE inContact Call Center
NICE inContact Call Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Performance Management
- Interactive Voice Response
- Automatic Call Distribution
- Call Monitoring
- Quality Management
- Historical Reporting
- Agent Coaching
- Outbound Dialing
- View all Features
NICE inContact Call Center Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
InfoServ is a very helpful solution for CRM. It is a cloud-based solution and gives complete visibility to sales and marketing companies to manage long-term customer relationships. It improves productivity through powerful campaigns using a multichannel approach and creates innovative marketing programs. Read More About InfoServ
InfoServ Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Document Management
- Quote Management
- Customer Feedback
- Task Management
- Lead Management
- Third Party Integrations
- Calendar Integration
- Pipeline Management
- View all Features
Basic
$ 8
User/Month
Standard
$ 21
User/Month
Professional
$ 30
User/Month
Enterprise
$ 47
User/Month
InfoServ Features and Usability-Based User Satisfaction Score
Emergents | 2026
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Product Description
Through scalable and flexible contact center virtualization, Genesys creates a great customer experience. With Genesys, it creates a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Read More About Genesys
Genesys Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customer Journey Analytics
- Speech Analytics
- Knowledge Management
- Predictive Dialer
- Co Browsing
- CRM Integration
- Quality Management
- Real Time Dashboards
- View all Features
Genesys Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Bitrix24 is one of the best CRM software that provides a platform to organize and track interactions with potential or existing clients, partners, agents, and other contacts. It is a collaboration platform thats perfect for CRM. It has over 30 tools that will help your... Read More About Bitrix24
Bitrix24 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customer Support
- Contact Management
- Calendar Integration
- Lead Management
- Api And Integrations
- Task Management
- Pipeline Management
- Email Marketing
- View all Features
Free
$ 0
User/Month
Plus
$ 39
Unlimited user/Month
Standard
$ 99
Unlimited user/Month
Professional
$ 199
Unlimited user/Month
Bitrix24 Features and Usability-Based User Satisfaction Score
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FAQs
What is Outbound Call Center Software?
Outbound call center software permits organizations to contact prospects and consumers for various reasons, including sales, product/service feedback, and surveys.