Best Outbound Call Center Software
Best outbound call centre software include servetel, exotel, zendesk, callhub, and cloudtalk, are. When it comes to meeting the business's specific reasons for sales, it allows businesses to reach out to prospects and clients.
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List of 20 Best Outbound Call Center Software
Contenders | 2023
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Outbound dialing done right
A B2B SaaS company for outbound call centers. We provide software for industries like telecom, finance, insurance etc. Thousands of agents are using Adversus daily for improving outbound prospecting in Europe and US based companies. Read Adversus Reviews
Category Champions | 2023
Call center software for sales and support teams
CloudTalk is a fully featured Call Center Software designed to serve Agencies, SMEs. This online Call Center offers Queue Management, Call Recording, Contact Management, VoIP at one place. Read CloudTalk Reviews
CloudTalk's Pros and Cons
Well sold to us! The integration into our crm and recording feature.
Easy to use and very user friendly, can start immediately. Sales and support team especially Chia has been very helpful and responsive.
Their terms and conditions are awful - really unfair on their customers. Their app is very weak.
Talktime charges for Singapore seem to be on higher side compared to other dialer even with preferential pricing. Will be good if can download all the call logs at one go and to sort them according to length of call
Category Champions | 2023
Software by Bitrix Inc.
Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews
Bitrix24's Pros and Cons
The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company.
Its long lasting Feature list
A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector
User Interface is quite complicated
Contenders | 2023
Software by Zendesk
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
Zendesk's Pros and Cons
its preview and easy working. smoothness and available options which i like. most likely that we can sale on many platforms from Zendesk.
It's fast than other. Low latency
I am unable to suggest you improve your software because you know what you are doing.
Creating view option should be enhanced
Category Champions | 2023
Software by Servetel Communications
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Servetel's Pros and Cons
As an entrepreneur, I can tell you that working with cloud-based call management software can be a game changer when it comes to your business communications. Servetel cloud telephony solution is one of the most affordable and user-friendly business
Everything
“I have been using this software for 2 years but haven’t ever experienced any disadvantages or shortcomings of it Customer support could be improved. Rest, everything is good.”Alia Tripathi - Sep 6, 2022
Nothing
Emergents | 2023
Remote-Ready Customer Communication Solutions Over
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Exotel's Pros and Cons
It has helped us manage our calls in the best possible and effectiveway.
We are gald we switched to this software for calling. It has helped us make the call process more relaxing
Sometimes the international calls get disconnected.
there is no free-trial session available.
Emergents | 2023
Stay Connected with your Business, from Anywhere
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Emergents | 2023
Software by Ozonetel
CloudAgent-lite is a virtual business phone system, that provides your business with all the business productivity tools, mandatory for any business to operate professionally and efficiently with ivrs and cloud telephony system. Read Ozonetel CloudAgent-lite Reviews
Category Champions | 2023
Call Center software
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews
Ameyo Contact Center's Pros and Cons
I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world.
Data rechurn is very easy, and you can increase attempts very easy.
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP"
Real time monitor is best in this and pacing works very good.
Contenders | 2023
Redefine Communication
HoduCC Omnichannel offers a streamlined end-to-end communication solution. Its effective use of data allows seamless experience across all channels including Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business & Instagram. Read HoduCC Contact Center Reviews
HoduCC Contact Center's Pros and Cons
Best for small business like start up and small company. They provide excellent support to us regarding setup and use of call center software. They include all feature that any call center software required. In addition they also provide CRM integration in call center software.
I would like to highly recommend HoduCC software for small to large scale businesses. Social-Media integration is the best module in HoduCC. Support team is highly professional and available 24*7. They provide chrome extension as well. Chorme extension is very useful features in HoduCC.
I dont have any bad experience in HoduCC.
I have not experienced any major issues.
Telecalling Software for Outbound & Inbound Calls
Tele Calling Customer Management Software Mumbai, India. Silver Surface is in the field of Tele Marketing Software development in India for 9 years and has given software solutions to customers. Read Silver Surface Reviews
Silver Surface's Pros and Cons
Good UI
i can add unlimited employee account
Nothing, all are good.
unlimited employee account
Emergents | 2023
The all-in-one helpdesk software, available on Clo
Deskpro is a fully featured Help Desk Software designed to serve Startups, Enterprises. Deskpro provides end-to-end solutions designed for Web App. This online Help Desk system offers Geo Targeting, Website Visitor Tracking, Queue Management, Canned Responses, Decision Tree at one place. Read Deskpro Reviews
Contenders | 2023
Software by NICE inContact
NICE inContact Call Center is a fully featured Call Recording & Analytics Software designed to serve Enterprises, SMEs. NICE inContact Call Center provides end-to-end solutions designed for Windows. This online Call Recording & Analytics system offers Call Sharing, Distributed Call Recording, Recording Bookmarking, File Transfer, Scheduled Recording at one place. Read NICE inContact Call Center Reviews
Emergents | 2023
Software by Voicent Communications Inc
Voicent's easy to use predictive dialer software combine predictive dialing, progressive dialing, manual dialing modes. Predictive dialer operations support agents to increase productivity by decrease the time all spend hand dialing and order for lines to join. Read Voicent Reviews
Contenders | 2023
Software by Five9
Five9 is a leading provider of cloud contact center software. It are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Read Five9 Reviews
Emergents | 2023
Software by Gaglers
CallHub digital logging software is the only Voice Broadcasting software that smoothly integrates with your CRM. Reach right people at the right time with our Phone Banking, Voice and SMS Broadcasting Software. Learn more about CallHub
Emergents | 2023
Software by Aircall
Aircall is a best, simple and new generation cloud-based call center software. It is getting to toll-free numbers provides from your any area or country and easily craft greeting and leave of not-attendance messages. It is the ability to route calls according to CLID/ANI, DNIS, ISDN calling number. Learn more about Aircall
Emergents | 2023
Software by Bright Pattern, Inc
Bright Pattern is the leading company for Contact center. Integrated with multi-channel CRM to helps business manage including inbound and outbound voice, email, chat, and social media. It also supports multi-way for communicating like voice, chat and web support, Social media and service desk. Learn more about Bright Pattern
Emergents | 2023
Software by Talkdesk
Talkdesk is a leading cloud based call center software in the world. Which Create the call center your customers and agents deserve. It reduce average handle time and increase agent efficiency with automated workflows. Learn more about Talkdesk
Emergents | 2023
Software by Electronic Voice Services, Inc
EVS7 is the powerful solution for the auto dial. It helps sales team to grow up and saves time more than 4 times. The telemarketing instrument robotizes dialing, enabling your group to concentrate on more basic parts of your business. Learn more about EVS7
Compare Pricing Plans of Top Outbound Call Center Software Providers
| Name | Ratings & Reviews | Starting Price | Free Trial? | |
|---|---|---|---|---|
| CloudTalk | 4.8 | $25 User/Month/Billed Annually | Yes | Learn More |
| Bitrix24 | 4.4 | Available on Request | Yes | Learn More |
| Zendesk | 4.8 | $19 Agent/Month | Yes | Learn More |
| Servetel | 4.1 | Available on Request |
Yes | Learn More |
| Exotel | 4.2 | $77.15 Per 3 Months | Yes | Learn More |
FAQs of Outbound Call Center Software
Outbound call center software permits organizations to contact prospects and consumers for various reasons, including sales, product/service feedback, and surveys.