What is Customer360?

Customer360 service desk management softwares journey started with an idea in a food court. As they proverbially say, a mind once expanded by a powerful idea never regains its original shape

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Key Features of Customer360

Here are the powerful features that make Customer360 stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Knowledge Base
  • Automated Workflows
  • Self Service Portal
  • Multi Channel Support
  • Sla Management
  • Reporting And Analytics
  • Customer Feedback
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Mobile Access
  • Integration Capabilities
  • Customizable Dashboards
  • Role Based Access Control
  • Email Integration
  • Live Chat Support
  • Ai Powered Chatbots

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Customer360 Specifications

Get a closer look at the technical specifications and system requirements for Customer360. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Customer360
Headquarter : Mumbai
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Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

Customer360 Description

Here's the comprehensive description of Customer360. Gain a brief understanding of its unique features and exceptional benefits.

Customer360 offers a Customer Engagement Platform that includes video chat and mobile apps for live chat and helpdesk. It helps businesses enhance their customer relations using non-voice communication channels. The Customer360 Customer Engagement Platform introduces a whole new way of interacting with your customers by leveraging mobile centricity, rich media and big data.

Feature:

  1. Text Chat
  2. Secure
  3. Many Websites 
  4. Completely Customizable
  5. Minute Installation
  6. Real Time Visitor Tracking
  7. Canned Message
  8. Geo Profiling

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Alternatives of Customer360

Explore alternative software options that can fulfill similar requirements as Customer360. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Customer360 FAQs

What type of customer support is available from Customer360?

The available support which Customer360 provides is:

  • Email

Where is the headquarters/company of Customer360 located?

The headquarters/company of Customer360 is located at Mumbai.

Who are the primary competitors of Customer360?

The three major competitors of Customer360 are TechSoup, Wolken Enterprise ServiceDesk and SupaTools. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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