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What is Olark?

Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away.

Pricing

Olark Starting Price

$ 17/Agent/Month

Awards
Olark Award

Our Awards and Recognition

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Key Features of Olark

Here are the powerful features that make Olark stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Agent Scheduling
  • Assignment Management
  • Automatic Chat Translation
  • Call Me Option
  • Customizable Branding
  • File Sharing
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Real Time Monitoring
  • Shortcut Messages
  • Visitor Targeting
  • Visitor Tracking

Olark Screenshots

Olark Pricing

Here are the pricing plans for Olark. Choose the plan that best fits your requirements and budget. Get Detailed Olark pricing as per your requirements.

Billed monthly
$ 17
Agent/Month
  • Unlimited Agent Seats
  • Unlimited Conversations
  • Unlimited Visitor List
  • Shortcuts
  • Targeted Chat
  • Agent Groups
  • Shopping Cart Saver
  • Chat Reports
  • Transcripts
  • Integrations
  • Remove Olark Branding
  • Pre-Chat Survey
  • Chat Console
  • Visitor File Upload
Get Offer

The pricing information for Olark is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 16th June 2024.

Free Trial is available

Olark Specifications

Get a closer look at the technical specifications and system requirements for Olark. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Olark
Full Address : 76 South Park St. San Francisco, CA 94107
Overview Provided by : Olark
Show More
Language Support :
Afrikaans
Amharic
Arabic
Assamese
Azerbaijani
Bashkir
Basque
Bengali/Bangla
Bulgarian
Catalan
Czech
Danish
English
Esperanto
Estonian
Finnish
French
Galician
German
Greek
Irish
Persian
Welsh
Business :
Freelancers
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Olark Comparisons

Compare Olark with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Olark comparisons

Olark Resources

webinar youtube_play_btn Olark + GreenRope Webinar Part 1 Watch Now for free
webinar youtube_play_btn Olark + GreenRope Webinar Part 2 Watch Now for free
webinar youtube_play_btn Olark + SmartMail Webinar - Part 1 Watch Now for free
webinar youtube_play_btn Olark + SmartMail Webinar - Part 2 Watch Now for free
Olark Live Chat for Magento 2 Get Your Free Copy
OLARK LIVE CHAT AND GOOGLE ANALYTICS Get Your Free Copy
How-To Guide Olark Get Your Free Copy

Overall Olark Reviews

Thinking about using Olark? Check out verified user reviews & ratings based on Olark's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 4 Reviews

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Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Olark Pros and Cons

"Easyness"

"reporting"

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Showing 4 out of 4 Reviews

Naveen P.

client support specialist

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Jul 30, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Easyness of Olark

awesome software to use with clients and the user friendly. At the same time it contains very good option to work with it. Really great one to use n will recommend all to use this software. Kudos to you.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Olark?

Easyness

What do you dislike about Olark?

reporting

Vedant

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 17, 2017

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Wonderful Customer Support

My team gets a lot of potential customers / guests from Brazil and other countries where English is not the first language. Would be wonderful to have a translator service integrated with the chat or a backend translation engine otherwise this live chat tool is too good. The software is very responsive and gives my team the ability to track all communication with interested website visitors and customers. Olark is a very good live chat tool for easy interaction with the customer, to track users in steps of purchase and also to realize and work on the shortcomings in our website. The software helps us create a good experience for our customers. 

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Umesh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 13, 2017

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Olark is an awesome software!!

Olark is a great live chat tool for a support center. It has made managing incoming chats easier for agents. It also has a transcripts feature that stores conversation history. Olark live chat software is a very large and scalable platform for bigger teams and organizations. They have provided us with great support, and their trial period is just another bonus! So far, this software has worked great for the firm and there has been a substantial increase in sales by 10%. It has efficiently created more sales opportunities by letting our representatives connect with customers directly during their visit to our website.  

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Ruhi

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 27, 2016

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Live Chat Software for Businesses

Olark tool is very intuitive and easy to use and user friendly software. There are some very handy features such as find out who your visitors are and where they're looking, very easy to Integrate with shopify, bigcommerce, zendex, google analytic, salesforce etc. I have been using  Olark tool with different organizations for nearly 3 years. Also Olark is best live chat software specially design for all type of organizations as well Olark tech team is very knowledgeable they always ready to help. I highly recommend Olark for it's ticketing system. Please try olark live chat demo before make any decision.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Alternatives of Olark

Explore alternative software options that can fulfill similar requirements as Olark. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Olark FAQs

How much does Olark cost?

The starting price of Olark is ₹ 1224/Agent/Month. It has different pricing plans:

  1. Billed monthly : ₹ 1224/Agent/Month

Olark also provides a free trial to users.

What apps do Olark integrate with?

Olark integrates with various apps:

  • Salesforce
  • Hubspot
  • MailChimp
  • Shopify
  • Wordpress
  • Magento
  • and BigCommerce
  • Slack
  • Zendesk
  • Front
  • Help Scout
  • Desk
  • SugarCRM
  • Nutshell
  • Mailchimp
  • Drupal
  • WooCommerce
  • ActiveCampain
  • Magento
  • GreenRope

What are the top 5 features for Olark?

The top 5 features for Olark are:

  • Agent Scheduling
  • Assignment Management
  • Call Me Option
  • Customizable Branding
  • Knowledge Database

What platforms does Olark support?

Olark supports a variety of platforms including Android and IOS.

What types of businesses does Olark serve?

Olark serves a wide range of businesses, including but not limited to Startups, Enterprises, SMEs & Freelancer.

How is Olark commonly used?

Olark is commonly used for various purposes, such as Customer Feedback, Live Chat, Customer Loyalty Program and more.

Who are the primary competitors of Olark?

The three major competitors of Olark are RumbleTalk Chat, Fobi and SYNCRO. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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