What is Olark?

Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away.

Olark Starting Price

$ 17/Agent/Month

Olark Awards

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Our Awards and Recognition

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Olark Screenshots

Olark Screenshot1

Key Features of Olark

  • Agent Scheduling
  • Assignment Management
  • Call Me Option
  • Customizable Branding
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Visitor Targeting
  • Real Time Monitoring
  • File Sharing
  • Visitor Tracking
  • Automatic Chat Translation

Olark Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • Afrikaans
  • Amharic
  • Arabic
  • Assamese
  • Azerbaijani
  • Bashkir
  • Basque
  • Bengali/Bangla
  • Bulgarian
  • Catalan
  • Czech
  • Danish
  • English
  • Esperanto
  • Estonian
  • Finnish
  • French
  • Galician
  • German
  • Greek
  • Irish
  • Persian
  • Welsh

Olark Pricing

Billed monthly
$ 17
Agent/Month
  • Unlimited Agent Seats
  • Unlimited Conversations
  • Unlimited Visitor List
  • Shortcuts
  • Targeted Chat
  • Agent Groups
  • Shopping Cart Saver
  • Chat Reports
  • Transcripts
  • Integrations
  • Remove Olark Branding
  • Pre-Chat Survey
  • Chat Console
  • Visitor File Upload

Company Details

Company Name :

Olark

Website :

Visit Website

Full Address :

76 South Park St. San Francisco, CA 94107

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webinar youtube_play_btn Olark + SmartMail Webinar - Part 2 Watch Now for free
Olark Live Chat for Magento 2 Get Your Free Copy
OLARK LIVE CHAT AND GOOGLE ANALYTICS Get Your Free Copy
How-To Guide Olark Get Your Free Copy

Olark Slideshare

Olark Customers

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Olark Videos

Integrations

Salesforce, Hubspot, MailChimp, Shopify, Wordpress, Magento, and BigCommerce, Slack, Zendesk, Front, Help Scout, Desk, SugarCRM, Nutshell, Mailchimp, Drupal, WooCommerce, ActiveCampain, Magento, GreenRope

Overall Reviews

4.8/5

Based on 4 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.8

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Olark Pros and Cons

Pros

"Easyness"

Cons

"reporting"

Olark Reviews (4)

Naveen P.

client support specialist

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Jul 30, 2020

Easyness of Olark

awesome software to use with clients and the user friendly. At the same time it contains very good option to work with it. Really great one to use n will recommend all to use this software. Kudos to you.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Olark?

Easyness

What do you dislike about Olark?

reporting

Vedant

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 17, 2017

Wonderful Customer Support

My team gets a lot of potential customers / guests from Brazil and other countries where English is not the first language. Would be wonderful to have a translator service integrated with the chat or a backend translation engine otherwise this live chat tool is too good. The software is very responsive and gives my team the ability to track all communication with interested website visitors and customers. Olark is a very good live chat tool for easy interaction with the customer, to track users in steps of purchase and also to realize and work on the shortcomings in our website. The software helps us create a good experience for our customers. 

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Umesh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 13, 2017

Olark is an awesome software!!

Olark is a great live chat tool for a support center. It has made managing incoming chats easier for agents. It also has a transcripts feature that stores conversation history. Olark live chat software is a very large and scalable platform for bigger teams and organizations. They have provided us with great support, and their trial period is just another bonus! So far, this software has worked great for the firm and there has been a substantial increase in sales by 10%. It has efficiently created more sales opportunities by letting our representatives connect with customers directly during their visit to our website.  

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Ruhi

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 27, 2016

Best Live Chat Software for Businesses

Olark tool is very intuitive and easy to use and user friendly software. There are some very handy features such as find out who your visitors are and where they're looking, very easy to Integrate with shopify, bigcommerce, zendex, google analytic, salesforce etc. I have been using  Olark tool with different organizations for nearly 3 years. Also Olark is best live chat software specially design for all type of organizations as well Olark tech team is very knowledgeable they always ready to help. I highly recommend Olark for it's ticketing system. Please try olark live chat demo before make any decision.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Olark FAQs

How much does Olark cost?

The starting price of Olark is $ 17/Agent/Month. It has different pricing plans:

  1. Billed monthly : $ 17/Agent/Month

Olark also provides a free trial to users.

What apps do Olark integrate with?

Olark integrates with various apps:

  • Salesforce
  • Hubspot
  • MailChimp
  • Shopify
  • Wordpress
  • Magento
  • and BigCommerce
  • Slack
  • Zendesk
  • Front
  • Help Scout
  • Desk
  • SugarCRM
  • Nutshell
  • Mailchimp
  • Drupal
  • WooCommerce
  • ActiveCampain
  • Magento
  • GreenRope

What are the top 5 features for Olark?

The top 5 features for Olark are:

  • Agent Scheduling
  • Assignment Management
  • Call Me Option
  • Customizable Branding
  • Knowledge Database