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Olark

4.8/5

Based on 4 Reviews

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What is Olark?

Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. We make it super easy for you! Solve customer problems before they have a chance to click away.

Pricing

Olark Starting Price

$ 17/Agent/Month

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Awards

Our Awards and Recognition

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Key Features of Olark

Here are the powerful features that make Olark stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Real Time Chat
Customizable Chat Box
Automated Messages
Visitor Insights
Chat Routing
File Sharing
Offline Messaging
Chat Transcripts
Integrations
Shortcuts
Targeted Chat
Co Browsing
Reporting And Analytics
Team Management
Visitor Notes
Proactive Chat
Ssl Security
Mobile Chat
Multi Language Support
Custom Pre Chat Surveys

Olark Screenshots

Olark Pricing

Here are the pricing plans for Olark. Choose the plan that best fits your requirements and budget. Get Detailed Olark pricing as per your requirements.

Billed monthly

$ 17

Agent/Month

Unlimited Agent Seats
Unlimited Conversations
Unlimited Visitor List
Shortcuts
Targeted Chat
Agent Groups
Shopping Cart Saver
Chat Reports
Transcripts
Integrations
Remove Olark Branding
Pre-Chat Survey
Chat Console
Visitor File Upload

Get Offer

The pricing information for Olark is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 18th May 2025.

Free Trial is available

Olark Specifications

Get a closer look at the technical specifications and system requirements for Olark. Find out if it's compatible with your operating system and other software.

Company Details :

Company Name : Olark

Full Address : 76 South Park St. San Francisco, CA 94107

Overview Provided by : Olark

Olark Categories on SoftwareSuggest :

Customer Feedback Software Live Chat Software Customer Loyalty Program Software Customer Engagement Software Service Desk Management Software Reporting Tools

Language Support :

Afrikaans

Amharic

Arabic

Assamese

Azerbaijani

Bashkir

Basque

Bengali/Bangla

Bulgarian

Catalan

Czech

Danish

English

Esperanto

Estonian

Finnish

French

Galician

German

Greek

Irish

Persian

Welsh

Business :

Freelancers

StartUps

SMBs

Enterprises

Available Support :

Phone

Live Support

Training

Tickets

Integrations :

Olark Comparisons

Compare Olark with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

FreeChat by Popupsmart

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Olark Resources

Videos Webinars Ebooks Whitepaper Guides

Olark + GreenRope Webinar Part 1 Watch Now for free

Olark + GreenRope Webinar Part 2 Watch Now for free

Olark + SmartMail Webinar - Part 1 Watch Now for free

Olark + SmartMail Webinar - Part 2 Watch Now for free

Olark Live Chat for Magento 2 Get Your Free Copy

OLARK LIVE CHAT AND GOOGLE ANALYTICS Get Your Free Copy

How-To Guide Olark Get Your Free Copy

Overall Olark Reviews

Thinking about using Olark? Check out verified user reviews & ratings based on Olark's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.8/5

Based on 4 Reviews

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Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Likelihood to recommend

Out of 100%

Olark Pros and Cons Based on Customer Reviews

"Users appreciate the customizable chat options that allow for personalized interactions."

"User likes the intuitive and user-friendly interface, making it easy to navigate."

"The customer support team is responsive and helpful, ensuring a smooth experience."

"Olark integrates seamlessly with other tools, improving workflow efficiency."

"The software offers robust features that enhance client communication effectively."

"Customization options, while available, might be limited for advanced users."

"A few users feel that the mobile app could be improved for better usability."

"There are occasional reports of minor glitches that can disrupt chat sessions."

"Some users think the pricing could be more competitive for small businesses."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 4 out of 4 Reviews

Naveen P.

client support specialist

5.0

Jul 30, 2020

Used the software for : More than 1 year

Company Size :201-500 employees

Easyness of Olark

Awesome software to use with clients and user-friendly. It contains very good options to work with. Really great to use and I will recommend it to everyone. Kudos to you.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

What do you like best about Olark?

Easiness

What do you dislike about Olark?

Sure, please provide the text you would like me to review.

Useful 5

Vedant

4.0

Feb 17, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Wonderful Customer Support

My team receives many potential customers and guests from Brazil and other countries where English is not the first language. It would be wonderful to have a translator service integrated with the chat or a backend translation engine; otherwise, this live chat tool is excellent. The software is very responsive and allows my team to track all communication with interested website visitors and customers. Olark is a very good live chat tool for easy interaction with customers, tracking users through the purchase steps, and identifying and addressing shortcomings on our website. The software helps us create a good experience for our customers.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Useful 3

Umesh

5.0

Feb 13, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Olark is an awesome software!!

Olark is a great live chat tool for a support center. It has made managing incoming chats easier for agents. It also has a transcript feature that stores conversation history. Olark live chat software is a very large and scalable platform for bigger teams and organizations. They have provided us with great support, and their trial period is just another bonus! So far, this software has worked great for the firm, and there has been a substantial increase in sales by 10%. It has efficiently created more sales opportunities by letting our representatives connect with customers directly during their visit to our website.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Useful 3

Ruhi

5.0

Aug 27, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Best Live Chat Software for Businesses

Olark tool is very intuitive, easy to use, and user-friendly software. There are some very handy features such as finding out who your visitors are and what they're looking at. It is very easy to integrate with Shopify, BigCommerce, Zendesk, Google Analytics, Salesforce, etc. I have been using Olark tool with different organizations for nearly 3 years. Also, Olark is the best live chat software specially designed for all types of organizations. The Olark tech team is very knowledgeable and always ready to help. I highly recommend Olark for its ticketing system. Please try the Olark live chat demo before making any decision.

Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Useful 4

Alternatives of Olark

Explore alternative software options that can fulfill similar requirements as Olark. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

More Olark Alternatives

Olark FAQs

How much does Olark cost?

The starting price of Olark is $ 17/Agent/Month. It has different pricing plans:

Billed monthly : $ 17/Agent/Month

Olark also provides a free trial to users.

What apps do Olark integrate with?

Olark integrates with various apps:

Salesforce
Hubspot
MailChimp
Shopify
Wordpress
Magento
and BigCommerce
Slack
Zendesk
Front
Help Scout
Desk
SugarCRM
Nutshell
Mailchimp
Drupal
WooCommerce
ActiveCampain
Magento
GreenRope

What are the top 5 features for Olark?

The top 5 features for Olark are:

Agent Scheduling
Assignment Management
Call Me Option
Customizable Branding
Knowledge Database

What platforms does Olark support?

Olark supports a variety of platforms including Android and IOS.

What types of businesses does Olark serve?

Olark serves a wide range of businesses, including but not limited to Startups, Enterprises, SMBs & Freelancer.

How is Olark commonly used?

Olark is commonly used for various purposes, such as Customer Feedback, Live Chat, Customer Loyalty Program and more.

Who are the primary competitors of Olark?

The three major competitors of Olark are RumbleTalk Chat, Fobi and SYNCRO. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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Olark

What is Olark?

Key Features of Olark

Olark Screenshots

Olark Pricing

Olark Specifications

Olark Comparisons

Olark Resources

Overall Olark Reviews

Olark Pros and Cons Based on Customer Reviews

Alternatives of Olark

Olark FAQs

How much does Olark cost?

What apps do Olark integrate with?

What are the top 5 features for Olark?

What platforms does Olark support?

What types of businesses does Olark serve?

How is Olark commonly used?

Who are the primary competitors of Olark?

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