Floatbot

Floatbot is a world-leading conversational AI platform that allows you to develop and deploy AI-powered Voicebots and Chatbots. We help banks, insurance carriers, increase digital sales, enhance customer satisfaction (CSAT) scores, and reduce customer support costs.

Floatbot helps enterprises deploy AI-Powered Voicebots and Chatbots without coding. Businesses integrate our conversational AI platform with their contact center to address the following use-cases 

• Increase Digital Sales  
• Automate Outbound Calls   
• Reduce Customer Support Costs   
• Increase Agent Productivity  
• Deflect Calls  
• Provide a Superior Customer Experience  
• Provide an Omnichannel Experience  
• Seamlessly Handover the Conversation to a Human Agent  

Our platform is popular among insurance businesses 

• Increase digital sales of insurances 
• Automate Claims FNOL 
• Increase Policy Renewals 
• Accelerate Claims Settlement process 
• Automate Telemarketing and Lead Qualification 
• Empower Agents with Conversational AI tools 
• Efficiently Manage TPA Activities 
• Enhance Health and Wellness Engagement 

 Banking Use-cases 

• Automate core banking operations 
• Provide 24x7 assistance to customers 
• Automate FAQs  
• Enable omnichannel banking 
• Ensure security with voice biometric 
• Automate debt collection 

We have been recognized by industry leaders like IDC, NASSCOM, GIA, BCG, ITA, Markets & Markets, and Insure Connect.  

We have a dedicated team that works hard to help our customer address their business needs and provide quality support. We have clients and partners all over the world - North America, the Middle East, India, and APAC regions.