Best Order Management Software

Best order management software solutions are Zoho Inventory, ShipBob, TradeGecko, Brightpearl, and Ordoro. These order management system helps business owners better manage their orders and come with various modules to manage every aspect of the entire order lifecycle.

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List of 20 Best Order Management Software

Showing 1 - 20 of 242 products

Category Champions | 2024

Zoho Inventory is an all-in-one solution to all your order management needs. With its powerful multi-channel selling, tracking the shipment, and collecting payments online, you can optimize your order management. Read Zoho Inventory Reviews

#1 Cloud ERP for Fast-Growing Businesses

NetSuite, #1 cloud ERP, is an all-in-one cloud business management solution that helps more than 29,000 organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. Read Oracle NetSuite ERP Reviews

Simple, Affordable and Connected

TRADOGRAM is a cloud-based procurement management solution that allows you to monitor purchases and access procurement information anytime & anywhere. It is designed with customizable controls, supplier management, contract management. Read TRADOGRAM Reviews

Complete suite of SCM and Manufacturing

Enterprises can respond swiftly to changing demand, supply and market conditions with Oracle Fusion Cloud SCM. Transform your business operations by optimizing order, supply and fulfillment in a single view. Learn more about Oracle Fusion Cloud SCM

Category Champions | 2024

Netsuite's sales order management software is an advanced functionality tool designed to optimize the whole order workflow process. The system provides full visibility into the process and helps automates it — from taking to approving, scheduling, and tracking orders. Read Oracle NetSuite ERP Reviews

High Performer | 2024

Simple Order Management Software for Business

Vyapar is the simplest Order management software. It's made completely for a businessman, you don't have to waste time learning it. Just start managing your business digitally like before, even with no Accounting knowledge. Read Vyapar Reviews

Most Reviewed

Most Advance and User Friendly Order Management System

Vin eRetail WMS, a part of Gartner Magic Quadrant (2017-20) is powerful SaaS-based warehouse management system enables brands, retailers, 3PLs, marketplaces, and distributors to streamline warehousing operations. Read Vin eRetail OMS and WMS Reviews

Simple and Secure Order Processing Software

SoulCRM is incredibly simple and efficient web-based order management software specifically designed for all types of businesses. It's a complete business solution that connects your business across marketing, sales and customer support departments. Read SoulCRM Reviews

Category Champions | 2024

Cloud-based Order Management Software

Horizon ERP order tracking software simplifies and optimizes order processing for businesses. It streamlines order creation, tracking, and fulfillment, with real-time updates and inventory integration, enhancing efficiency and customer satisfaction. Read Horizon ERP Reviews

Easy To Use Software for Order Management

Apptivo INC is a best order management software capture leads from your website, prioritize your leads, schedule followups and convert leads to opportunities. Read Apptivo Leads Reviews

Category Champions | 2024

Best Order Processing Software for Business

It is the best solution for order management, designed to grow seamlessly with your business. CREST will accommodate additional business processes and functionalities as your business scales over time. CREST is a fully integrated order management product. Read CREST ERP Reviews

Software by ZipBooks Software Solutions Pvt. Ltd.

Order tracking software by Accusol and also a CRM solution for business organizations who want to widen their customer base and increase business revenues. spotCRM is one of the most powerful order management software. Read spotCRM Reviews

B2B Ordering and Order Management Application

A Seamless B2B Order Management Platform for Brands, Distributors, Wholesalers, and Retailers. Profitley is a web and mobile application that enables sales automation for B2B businesses that allow their buyers to place orders digitally. Learn more about Profitley- B2B Ordering App

Smart, Easy & Affordable

Pretture- the smart SaaS tells you exactly which particular order needs attention and at what stage. Integrate orders with your Website, Showroom, Stockists & Wholesalers, Create your custom Tracking Stages, Track Advance Payments, Set Priority orders, get Auto TnA plan. Read Pretture Reviews

Software by PK4 Software Technologies Pvt. Ltd.

When ImpelCRM system is not enough and ERP is too much, Impel is the answer. Impel helps companies put their customers at the center using order Management software of their business operations. Software enables everyone from sales executives to finance guys to spend less time on data management and more time on customer-focused tasks. Read ImpelCRM Reviews

Emergents | 2024

All-in-one sales order management software

Veeqo is an all-in-one platform for retailers to effectively manage their orders, inventory, and shipping. This order management system allows listing on products on multi-channel to increase your sales. It directly integrates with the most popular ecommerce platforms and POS systems. Read Veeqo Reviews

Software by ShippingEasy

ShippingEasy is a fully featured Inventory Management Software designed to serve Agencies, Enterprises. ShippingEasy provides end-to-end solutions designed for Web App. This online Inventory Management system offers Email Marketing, Supplier Management, Event Triggered Email, Templates, Mobile Optimized Emails at one place. Read ShippingEasy Reviews

Software by TouchBistro

TouchBistro is an easy and smart iPad-based POS system for restaurants, cafes and bars. It's best features like that Payment Processing/Integration, Security Features, Menu Customization, Staff Management, Table Management and manage more Restaurant related features. Read TouchBistro Reviews

Contenders | 2024

Leading Order Management Solution

Ecomdash is an online order management system software, designed specifically for small and online retailers. This order tracking software seamlessly handles ecommerce orders from all your integrated sales channels from purchase to shipment. Read ecomdash Reviews

Top-rated Order Management Software

Dquip's order tracking software helps you in lead acquisition, qualification, verification, assignment/routing, prospecting, and sales closure. It's best order management system that's more helpful to connect multiple vendors. Read Dquip's CRM Reviews

order management software guide

Order Management Software (OMS) represents a technological solution aimed at optimizing and automating the intricate procedures related to managing and satisfying customer orders within a company.

It functions as a centralized hub, overseeing the complete journey of an order, starting from its initiation to the final delivery phase. Its primary roles include proficiently handling inventory, monitoring shipments, and fostering seamless communication among different departments within the organization throughout the entire order lifecycle.

What is Order Management Software?

Order Management Software refers to a specialized tool or system that enables businesses to effectively manage, process, and track customer orders. It acts as a central hub where orders from various channels, such as online stores, brick-and-mortar locations, or other sales channels, are consolidated and processed. OMS(Order Management Software) typically includes functionalities like order entry, inventory management, order processing, order tracking, and reporting capabilities to ensure smooth order fulfillment and customer satisfaction.

What are the Types of Order Management Systems?

There are several types of Order Management Systems tailored to suit different business needs:

  • On-Premises OMS: This system operates through the company's physical servers or computers, granting complete control and customization. However, it necessitates the business to handle maintenance and updates independently.
  • Cloud-based OMS: Hosted on remote servers accessed via the internet, cloud-based systems offer scalability, flexibility, and accessibility from any location with internet connectivity. Service providers manage updates and maintenance, alleviating the business from this responsibility.
  • Integrated OMS: These solutions seamlessly merge with other business systems such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Inventory Management Systems. Their integration ensures synchronized data flow, fostering efficient operations and coordination among different departments.

What are the Key Benefits of Best Order Management Software?

The benefits offered by high-quality Order Management Software are multifaceted and pivotal for modern businesses aiming to optimize their order handling and fulfillment processes.

benefits of order management software

  1. Enhanced Efficiency

    A robust order processing software automates repetitive tasks like order entry, processing, and tracking, significantly reducing manual errors and expediting order fulfillment processes. This automation enhances operational efficiency by streamlining workflows, saving time, and enabling staff to focus on higher-value tasks, ultimately leading to quicker order processing and improved productivity.

  2. Improved Order Accuracy

    The accuracy of order processing is substantially increased through order tracking software by centralizing all orders and inventory data. This centralization minimizes errors such as duplicate orders or incorrect shipments, ensuring that customers receive precisely what they've ordered, contributing significantly to customer satisfaction and reducing returns or complaints.

  3. Multi-channel Integration

    Order processing software seamlessly integrates with diverse sales channels and consolidates orders from various sources into a unified platform. This integration ensures a coherent view of inventory and orders across all channels, enabling businesses to provide consistent service levels regardless of where the order originates, thus streamlining operations and enhancing customer experience.

  4. Enhanced Customer Experience

    Order processing software contributes significantly to a positive customer experience by enabling timely order processing, accurate fulfillment, and transparent order tracking. It ensures efficient shipping, easy returns, and responsive customer service, fostering customer satisfaction, loyalty, and positive brand perception, thereby increasing the likelihood of repeat purchases and referrals.

  5. Data Analytics and Reporting

    Order Management Software (OMS) provides valuable insights via its data analytics and reporting functionalities. It generates comprehensive reports encompassing sales trends, order quantities, inventory flow, and customer interactions. Utilizing these insights, businesses can base their decisions on data, recognize market patterns, accurately predict demand, and formulate strategies to foster both growth and enhanced customer engagement.

What are the Key Features of Order Management Software?

Here are the five most essential functionalities you should look for in order management software:

features of order management software

  1. Centralized Order Management

    If you list your products in more than one e-commerce store, your eCommerce order management software should manage them centrally. It is a significant feature in the order tracking software, designed to receive and track orders from various channels. Centralized order management helps to improve productivity by synchronizing all the orders from multiple channels into one. It enables dealing in real-time and provides better customer service by making it easy to process orders and exchange or return products. One can use customer service software for the same.

  2. Shipping Service Integration

    Even after the product has been dispatched, the merchant's work is not over. The seller and the buyer need to know the current status of their parcel shipment. That's why the software integration with shipping service is essential so that the seller can allow their customers to do real-time tracking of their orders. As for the sellers, this feature will allow them to track and process payments collected by shipping companies. Besides, the order management software should provide as many shipping integrations as possible. E-commerce businesses using e-commerce software are now expanding their delivery options for customer convenience and reduced shipping costs.

  3. Multiple Payment Getaway Options

    It's essential to have multiple payment gateway software. Mainly because many customers tend to abandon their shopping carts if they don't find their preferred payment method; by providing buyers with a wide range of payment services, merchants can earn more. That's why always look for order management software that offers enough payment methods to make the checkout process convenient for patrons.

  4. Inventory Management Sync

    To provide the best customer experience, you need to update your stock status in real-time, not receive orders for out-of-stock products. It can create a wrong impression for your business. And, it's not a feasible option to manually maintain your inventory spreadsheet. There can be errors in the entries, plus you won't keep up with the tedious task. Many inventory management software is available in the market to offer inventory solutions for the business. The option of syncing your order management solution with inventory software will be helpful to the right from recording the inventory entries, keeping quantity and stock levels under check, and making it effortless to manage the orders from a single order software.

  5. Shopping Platform Integrations

    There are many benefits of amalgamating shopping carts with order management software. It assists retailers in extracting the necessary data from them, which is crucial for anticipating sales. Having more order management solution shopping cart integrations automatically means more potential clients for you.

  6. Customer Management

    The most prominent marketing strategy is to provide a great customer experience. The best way to do that is by answering customer queries before they are asked. While you shop online, most e-commerce stores notify you about your order being received, processed, and shipped with detailed information about each stage. It is possible by integrating an order processing software that can automatically send corresponding emails.

How to Select the Right Order Management System Software?

Choosing the appropriate Order management software involves a careful evaluation of specific business needs and system capabilities. Here are key considerations when selecting the right OMS:

how to choose right order management system

  • Assess Business Requirements: Understand the unique requirements of your business, including order volume, sales channels, inventory size, integration needs, and scalability.
  • Features and Functionality: Evaluate OMS software based on essential features such as order processing, inventory management, integration capabilities, reporting tools, and user interface.
  • Scalability and Flexibility: Ensure the chosen OMS can adapt to the business's growth, handle increased order volumes, support additional sales channels, and integrate with other systems seamlessly.
  • Integration Capabilities: Look for OMS solutions that easily integrate with existing software like CRM, ERP, and e-commerce platforms to ensure smooth data flow and operational efficiency.
  • Intuitive Interface: An intuitive interface streamlines operations and diminishes the time required for employee training. Evaluate the software through testing or demonstrations to gauge its user-friendliness.
  • Assistance and Training: Evaluate the extent of customer support, training materials, and accessible documentation offered by the OMS vendor to aid in implementation and continual utilization.

Top Order Management Software Vendors By Company Size

Enterprise

Medium

Small Business

Zoho Inventory

Orderhive Salesorder

Veeqo

ecomdash Multiorders

Unicommerce

inFlow Inventory Vin eRetail WMS

Expected to reach $2.44 billion by 2024, the order management software market is growing in leaps and bounds. A must-have business tool, order management software can handle all aspects of the order, right from the initial acceptance to the final shipment delivery.

With order management software, companies can streamline their supply chain management and develop multi-channel sales operations. There are plenty of options available in the market, and choosing the right and the best order management software may seem overwhelming. Considering this, we have curated a list of the top order management software vendors by company size.

1. Order Management Software Comparison for Enterprise

As your company grows, it becomes imperative to invest in an order management solution that is scalable and facilitates automation. An enterprise must invest in the best order management software that focuses on seamless integration and operational flexibility. Some of our top picks for large enterprises include Zoho Inventory, Veeqo, and Unicommerce.

  Zoho Inventory Veeqo Unicommerce
 

Zoho Inventory

Veeqo

Unicommerce

Free Trial 14 Day 14 Day Not Specify
Mobile App

YES

YES

YES

Cloud-Based

YES

YES

YES

Basic Price $59/Month $156/Month $100/Month
Multiple Payment Gateways

YES

YES

YES

Inventory Management

YES

YES

YES

Customer Management

YES

YES

YES

Multichannel Sales

YES

YES

NO

Customization

YES

NO

YES

Order History Management

YES

YES

YES

2. Order Management Software Comparison for Medium-Sized Businesses

Medium-scale enterprises need order management solution to keep rising costs in control and allow them to expand operations. Such businesses should consider cloud-based platforms that are high on scalability and offer top-notch functionality at affordable prices. Some of the best options are Orderhive, ecomdash, and Inflow-Inventory.

  Orderhive ecomdash inFlow Inventory
 

Orderhive

ecomdash

inFlow Inventory

Free Trial 15 Day 15 Day 14 day
Mobile App

YES

YES

YES

Cloud-Based

YES

YES

YES

Basic Price $49.99/Month $25/Month $71/Month
Multiple Payment Gateways

YES

YES

YES

Inventory Management

YES

YES

YES

Customer Management

YES

YES

YES

Multichannel Sales

YES

YES

NO

Customization

YES

YES

NO

Order History Management

YES

YES

YES

3. Order Management Software Comparison for Small Businesses

Startups and small businesses need to invest in robust order-tracking software that automates repetitive tasks to reduce time, money, and effort. Smaller firms need to choose order management software that can scale up to match organizational requirements in the future. Some popular order management solutions for small businesses include Salesorder.com, Multiorders, and Vin eRetail WMS.

  Salesorder Multiorders Vin eRetail WMS
 

Saleorder

Multiorders

Vin eRetail WMS

Free Trial 30 Days 14 Days Not Specify
Mobile App

YES

YES

YES

Cloud-Based

YES

YES

YES

Basic Price $199 $49 Contact Vendor
Multiple Payment Gateways

YES

NO

YES

Inventory Management

YES

YES

YES

Customer Management

YES

YES

YES

Multichannel Sales

YES

YES

NO

Customization

YES

NO

NO

Order History Management

YES

YES

YES

What are the Challenges in Order Management Systems?

Order Management Systems face several challenges that businesses need to navigate:

challenges in order management system

  • Integration Complexity: Integrating OMS with existing systems can be complex, leading to data synchronization issues and operational disruptions.
  • Inventory Accuracy: Maintaining real-time inventory visibility across multiple channels and locations can be challenging, potentially resulting in stockouts or overstock situations.
  • Order Processing Errors: Manual entry or system glitches can lead to order processing errors, affecting customer satisfaction and operational efficiency.
  • Scalability Issues: Some OMS may struggle to scale up efficiently to accommodate increasing order volumes or expanding business operations.
  • Customer Expectations: Meeting customer demands for fast shipping, order accuracy, and seamless returns poses a challenge in OMS operations.

What is the Average Cost of Order Management Software?

The cost of order management software varies widely depending on factors such as the scale of operations, functionalities required, and the chosen vendor. Cloud-based OMS solutions typically entail monthly subscription fees that range from $500 to $10,000 or more, depending on the features and the size of the business. On-premises systems often involve higher initial investments, with upfront costs ranging from $20,000 to $200,000 or beyond, considering software licenses, hardware, implementation, and ongoing maintenance.

Conclusion

Selecting the right order management software involves a thorough assessment of business needs, functionality, integration capabilities, and scalability. Despite challenges like integration complexity, inventory accuracy, and order processing errors, investing in a suitable OMS can significantly streamline operations, enhance customer satisfaction, and contribute to business growth. Understanding the cost factors associated with OMS solutions helps in making informed decisions while aligning with the budget and business objectives.

FAQs

Key Modules of an order management system:

  1. Manage your clients
  2. Handle your orders
  3. Monitor your inventory
  4. Track the orders

Order management entails monitoring the entire journey of an order, commencing from its placement to its fulfillment and subsequent post-sales services. This process encompasses multiple stages like order capture, processing, inventory supervision, picking, packaging, shipping, invoicing, and managing returns or exchanges.

Order management software (OMS) serves as a centralized platform to streamline and automate various order-related processes within a business. It consolidates orders from multiple sales channels, manages inventory, processes orders efficiently, tracks shipments, handles returns, and provides insights through reporting and analytics.

Online sellers benefit from OMS due to the complexities of managing orders across various online platforms. An OMS helps in consolidating orders from different sales channels, providing a unified view of inventory, streamlining order processing, and automating tasks.

Last Updated: February 12, 2024