What is ProProfs Chat?

ProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors. Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Pricing

ProProfs Chat Starting Price

$ 9/Per Month

Awards
ProProfs Chat Award

Our Awards and Recognition

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Key Features of ProProfs Chat

Here are the powerful features that make ProProfs Chat stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
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ProProfs Chat Screenshots

ProProfs Chat Pricing

Here are the pricing plans for ProProfs Chat. Choose the plan that best fits your requirements and budget. Get Detailed ProProfs Chat pricing as per your requirements.

Bronze
$ 9
Per Month
  • Unlimited Concurrent Chats
  • 100 Chats/ Month
  • Chat history
Get Pricing
Silver
$ 19
Per Month
  • Customize Logos & Colors
  • Ratings & Surveys
  • Proactive Chats & Triggers
  • 2 Domain
  • Chat History(6 Months)
Get Pricing
Gold
$ 39
Per Month
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
Get Pricing
Enterprise
$ 199
Per Month
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains & Operators
  • Advanced Surveys
Get Pricing

ProProfs Chat Specifications

Get a closer look at the technical specifications and system requirements for ProProfs Chat. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Mobile Platforms :
Language Support :
Chinese
English
French
German
Portuguese
Spanish
Business :
Freelancers
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : ProProfs
Headquarter : Andorra la Vella
Website : Visit Website
Full Address : 6800 Altamor Drive, Los Angeles, CA 90045 USA

ProProfs Chat Description

Here's the comprehensive description of ProProfs Chat. Gain a brief understanding of its unique features and exceptional benefits.

ProProfs Chat is a go-to live chat software solution that allows online businesses to conduct real-time communication with their website visitors. Furthermore, this platform allows support operators to send proactive chat invitations to website visitors and guide them through the sales process.

ProProfs Chat is a simple, yet powerful live chat software that allows your business to interact with customers in real-time and establish impactful relationships. Tailored to suit exclusive needs of your business, this live support chat software assists you to quickly address customer issues, provide instant answers to business queries and maintain real-time availability without having to pay a hefty price.

Leveraging ProProfs Chat, your business can reduce the number of support tickets, improve customer response time and drive user engagement that essentially leads to higher sales and ROI. After having ProProfs Chat at your disposal, you can focus on your core business while live chat takes care of customer satisfaction. Whether you are searching a live chat software solution for your support, sales or any other department; your search ends at ProProfs Chat. Use ProProfs Chat to provide your customers a delightful support experience.

ProProfs Chat Customers

ProProfs Chat Customers
ProProfs Chat Customers
ProProfs Chat Customers
ProProfs Chat Customers
ProProfs Chat Customers
ProProfs Chat Customers

ProProfs Chat Videos

Overall ProProfs Chat Reviews

Thinking about using ProProfs Chat? Check out verified user reviews & ratings based on ProProfs Chat's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 24 Reviews

Write a Review Or
Ask a question
Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 86.7%

Likelihood to recommend

Out of 100%

ProProfs Chat Pros and Cons

"I’m really impressed with ProProfs Chat's performance metrics, which provide invaluable insights into our customer interactions. With real-time monitoring and analytics, we can track key metrics such as response times, chat duration, and customer sat"

"user friendly powerful"

"We can anticipate customer questions and deliver instant responses using this live chat software. It is possible to provide human-like interactions that build stronger client relationships. The tool also enables us to measure customer satisfaction and track the performance of our operators."

"I feel there are no significant downsides to ProProfs Chat’s overall features and capabilities. However, more integrations with third-party tools should be offered."

"none"

"While the overall performance of ProProfs Live Chat has been satisfactory for our business needs, it would be great to see more options for the free customizable chatbot templates that this tool offers."

Alternatives of ProProfs Chat

Explore alternative software options that can fulfill similar requirements as ProProfs Chat. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

ProProfs Chat FAQs

How much does ProProfs Chat cost?

The starting price of ProProfs Chat is ₹ 648/Per Month. It has different pricing plans:

  1. Bronze : ₹ 648/Per Month
  2. Silver : ₹ 1368/Per Month
  3. Gold : ₹ 2808/Per Month
  4. Enterprise : ₹ 14328/Per Month

ProProfs Chat also provides a free trial to users.

What are the top 5 features for ProProfs Chat?

The top 5 features for ProProfs Chat are:

  • Google Analytics
  • Webmaster & Sitemap
  • Agent Scheduling
  • Assignment Management
  • Call Me Option

What type of customer support is available from ProProfs Chat?

The available support which ProProfs Chat provides is:

  • Email
  • Phone
  • Live support
  • Training
  • Tickets
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