
Usersnap
Do you work at Usersnap? Upgrade your plan to access the full benefits of SoftwareSuggest, and collect more reviews through marketing campaigns.
What is Usersnap?
Usersnap is an insightful and fully featured LiveChat tool. It is a feedback tool that enables the user to chat with customers and allows for actionable advice from users.
Usersnap Starting Price
$ 0/Per Month

Our Awards and Recognition
Connect with SoftwareSuggest experts to get the best quote for your business.
Key Features of Usersnap
Here are the powerful features that make Usersnap stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Chat
- Screen Sharing
- File Sharing
- Visitor Tracking
- Customizable Chat Widget
- Chat History
- Automated Messages
- Chat Routing
- Canned Responses
- Mobile App
- Multi Language Support
- Integrations
- Analytics And Reporting
- User Feedback
- Team Collaboration
- Offline Form
- Visitor Insights
- Chat Transcripts
- Notifications
- Security And Privacy
Usersnap Pricing
Here are the pricing plans for Usersnap. Choose the plan that best fits your requirements and budget. Get Detailed Usersnap pricing as per your requirements.
- 150 active contacts
- 1 seat included
- More than 150 active contacts
- Support and customization
The pricing information for Usersnap is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 13th July 2025.
Free Trial is available
Usersnap Specifications
Get a closer look at the technical specifications and system requirements for Usersnap. Find out if it's compatible with your operating system and other software.
Usersnap Resources
Overall Usersnap Reviews
Thinking about using Usersnap? Check out verified user reviews & ratings based on Usersnap's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Usersnap Pros and Cons Based on Customer Reviews
"Direct communication with the development team is seamless, thanks to the integrated feedback system."
"The platform provides detailed feedback with just one screenshot, making bug tracking efficient."
"The customer success team is responsive and helpful, ensuring users get the support they need."
"Pricing might be a concern for smaller teams or startups with limited budgets."
"Some features can be difficult to locate within the app initially."
SoftwareSuggest reviews are authentic and verified. Here's how.
Verified Reviewer
Review Source: Organic
We were looking to launch our beta product and needed accurate feedback on the bugs that our initial testers found. With Usersnap, you get a lot of information with just one screenshot. I could also communicate with my developer team directly on their platform and assign and label feedback. Very helpful.
What do you like best about Usersnap?
Very easy to set up - it just takes minutes, and their customer success team is always there to help if you are stuck.
What do you dislike about Usersnap?
Some things I could not find in the app at first.
Alternatives of Usersnap
Explore alternative software options that can fulfill similar requirements as Usersnap. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Usersnap FAQs
How much does Usersnap cost?
The starting price of Usersnap is $ 0/Per Month. It has different pricing plans:
- Startup : $ 0/Per Month
- Pro : $ 9/User/Month
Usersnap also provides a free trial to users.
What are the top 5 features for Usersnap?
The top 5 features for Usersnap are:
- Social Media Integration
- Agent Scheduling
- Assignment Management
- Call Me Option
- Offline Form
What type of customer support is available from Usersnap?
The available support which Usersnap provides is:
- Live support
What platforms does Usersnap support?
Usersnap supports a variety of platforms including Android.
What types of businesses does Usersnap serve?
Usersnap serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.
How is Usersnap commonly used?
Usersnap is commonly used for various purposes, such as bug and more.
Who are the primary competitors of Usersnap?
The three major competitors of Usersnap are WG Live Chat, Stryng and Hybrid Chat. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.