What is Usersnap?

Usersnap is insightful and fully featured LiveChat tool. It just seems for feedback tool that enables the user to chat with customers and allows for actionable advice from users.

Pricing

Usersnap Starting Price

$ 0/Per Month

Awards
Usersnap Award

Our Awards and Recognition

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Key Features of Usersnap

Here are the powerful features that make Usersnap stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Agent Scheduling
  • Alerts / Escalation
  • Analytics
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Assignment Management
  • Audience Segmentation
  • Auto Dialer
  • Automatic Chat Translation
  • Automatic Greetings
  • Background Screening
  • Batch Communications
  • Call Center
  • Call List Management
  • Call Logging
  • Call Me Option
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Cataloging / Categorization
  • Chat / Messaging
  • Chat History
  • Chat Routing
  • Chat Supervision
  • Chat Translation
  • Chat Widget
  • Chatbot
  • Chatbot Automation
  • Co-Browsing
  • Co-browsing and Screen Sharing
  • Code-free Development
  • Codeless Bot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Import/Export
  • Contact Management
  • Content Management
  • Contextual Guidance
  • Conversation Notes
  • CRM
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Management
  • Data Modeling
  • Drag & Drop
  • Email Automation
  • Email Distribution
  • Email Response Control
  • Employee Communication Tools
  • Engagement Monitoring
  • Feedback Management
  • File Sharing
  • Form Creation
  • Geo Targeting
  • Google Analytics
  • Webmaster & Sitemap
  • Group Messaging
  • Human Handover
  • I Spy
  • Inbound Call Center
  • Inbound Reporting
  • Instagram Integration
  • Integration and Customization
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Internal Chat Integration
  • Internal Communications
  • Internal HR
  • Interview Management
  • IP Blocking
  • IVR / Voice Recognition
  • Knowledge Base
  • Knowledge Database
  • Knowledge Management
  • Labels
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Scoring
  • Meeting Management
  • Mobile Messaging
  • Mobile SDK
  • Multi Website Support
  • Multi-Campaign
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Offline Form
  • Omni-Channel
  • Omni-channel Support
  • On-Demand Communications
  • On-Screen Chats
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Persistent Chat
  • Personal Greetings
  • Personalization
  • Phone Key Input
  • Pre and Post Chat Forms
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Presentation Management
  • Proactive Chat
  • Proactive Chat Triggers
  • Proactive Invitations
  • Process/Workflow Automation
  • Product Recommendations
  • Profanity Management
  • Profile Enrichment
  • Prospecting Tools
  • Queue Management
  • Real Time Monitoring
  • Recruiting Firms
  • Reporting
  • Reusable Components
  • Rules-Based Workflow
  • Sales pipeline management
  • Screen Sharing
  • Screenshare
  • Scripted Bot
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Department
  • Shared Contacts
  • Shortcut Messages
  • Social Media Integration
  • Speech Recognition
  • Supervise Chats
  • Surveys & Feedback
  • Target Account Identification
  • Team Chat
  • Team Communication
  • Template Management
  • Third Party Integration
  • Ticketing system
  • Transfers / Routing
  • Transfers/Routing
  • Typing Preview
  • Used Car Dealer
  • Video Chat
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visitor Analytics
  • Visitor banning
  • Visitor Targeting
  • Visitor Tracking
  • VoIP
  • Website Visitor Tracking
Show More
  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management

Usersnap Screenshots

Usersnap Pricing

Here are the pricing plans for Usersnap. Choose the plan that best fits your requirements and budget. Get Detailed Usersnap pricing as per your requirements.

Startup
$ 0
Per Month
  • 150 active contacts
  • 1 seat included
Get Pricing
Pro
$ 9
User/Month
  • More than 150 active contacts
  • Support and customization
Get Pricing

Usersnap Specifications

Get a closer look at the technical specifications and system requirements for Usersnap. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Live Support
Usersnap Categories on SoftwareSuggest :
Company Details :
Company Name : Usersnap
Headquarter : Linz
Website : Visit Website
Full Address : Usersnap Gmbh Industriezeile 35 4020 Linz Austria

Usersnap Slideshare

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Usersnap Customers

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Overall Usersnap Reviews

Thinking about using Usersnap? Check out verified user reviews & ratings based on Usersnap's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

Usersnap Pros and Cons

"Very easy to set up - it just takes minutes and their customer success is always there to help if you are stuck."

"Some things I could not find in the app at first."

1 Usersnap Reviews

Hear directly from customers who have used Usersnap. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Andra

Growth Manager

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Aug 13, 2020

THE best QA tool for our startup

We were looking to launch our beta product and needed accurate feedback on the bugs that our initial testers found. With Usersnap, you get a lot of information with just one screenshot. I could also communicate with my developer team diretly in their platform and assign and label feedback. Very helpful.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Usersnap?

Very easy to set up - it just takes minutes and their customer success is always there to help if you are stuck.

What do you dislike about Usersnap?

Some things I could not find in the app at first.

Alternatives of Usersnap

Explore alternative software options that can fulfill similar requirements as Usersnap. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Usersnap FAQs

How much does Usersnap cost?

The starting price of Usersnap is ₹ 0/Per Month. It has different pricing plans:

  1. Startup : ₹ 0/Per Month
  2. Pro : ₹ 648/User/Month

Usersnap also provides a free trial to users.

What are the top 5 features for Usersnap?

The top 5 features for Usersnap are:

  • Social Media Integration
  • Agent Scheduling
  • Assignment Management
  • Call Me Option
  • Offline Form

What type of customer support is available from Usersnap?

The available support which Usersnap provides is:

  • Email
  • Live support
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