LiveEngage
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What is LiveEngage?
LivePerson makes life easier by transforming how people communicate with brands through chat and messaging supported by bots and AI. Our customers use our platform to orchestrate humans and AI at scale and to create a deeply personal relationship with their customers.
Pricing
LiveEngage Starting Price
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Awards
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Key Features of LiveEngage
Here are the powerful features that make LiveEngage stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Messaging
- Proactive Chat Invitations
- Chat Routing
- Customizable Chat Widgets
- Co Browsing
- File Sharing
- Chat Transcripts
- Canned Responses
- Chat Analytics
- Visitor Tracking
- Mobile Chat Support
- Third Party Integrations
- Chatbot Integration
- Agent Performance Reports
- Multi Language Support
- Offline Messaging
- CRM Integration
- Ai Powered Insights
- Customer Satisfaction Surveys
- Queue Management
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LiveEngage Screenshots
LiveEngage Specifications
Get a closer look at the technical specifications and system requirements for LiveEngage. Find out if it's compatible with your operating system and other software.
Company Details :
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LiveEngage Comparisons
Compare LiveEngage with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
LiveEngage Description
Here's the comprehensive description of LiveEngage. Gain a brief understanding of its unique features and exceptional benefits.
LiveEngage enables you to manage thousands of online, mobile, and in-app conversations while forming more meaningful connections with your customers. It offers unparalleled security and intelligence that lets your brand proactively connect and stay connected, driving greater sales, reducing costs, and strengthening brand loyalty. Top-of-the-line tools and workspaces empower agents to become Customer Care Professionals (CCPs), who grow customer lifetime value and retention. And robust analytics and reporting tools track your brand’s performance, savings, and customer satisfaction.
Through LiveEngage, Fortune 500s and micro-businesses alike command a cost-effective, customer-centric approach to engagement.
LiveEngage Resources
Overall LiveEngage Reviews
Thinking about using LiveEngage? Check out verified user reviews & ratings based on LiveEngage's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
LiveEngage Pros and Cons Based on Customer Reviews
"Users like the real-time data display, which helps in making quick decisions."
"The software provides detailed and easy-to-understand reports, which users find very helpful."
"User appreciates the intuitive interface that makes navigation a breeze."
"The platform is reliable with minimal lag, ensuring smooth operation."
"Some users think the refresh rate could be improved for even better performance."
"A few users feel that the initial setup can be a bit complex."
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Review Source: Organic
LiveEngage
It's definitely an amazing software to work on. No lag. The reports you can download are really easy to understand as they come with the details of abbreviations. The overall software is really amazing, and there are no issues with it.
What do you like best about LiveEngage?
Overview, details displayed on screen, pulling reports, data review
What do you dislike about LiveEngage?
The refresh rate.
Useful 0
Alternatives of LiveEngage
Explore alternative software options that can fulfill similar requirements as LiveEngage. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
LiveEngage FAQs
What are the top 5 features for LiveEngage?
The top 5 features for LiveEngage are:
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Agent Scheduling
- Assignment Management
What type of customer support is available from LiveEngage?
The available support which LiveEngage provides is:
Where is the headquarters/company of LiveEngage located?
The headquarters/company of LiveEngage is located at New York.
What platforms does LiveEngage support?
LiveEngage supports a variety of platforms including Android, Blackberry, IOS and WinPhone.
What types of businesses does LiveEngage serve?
LiveEngage serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.
How is LiveEngage commonly used?
LiveEngage is commonly used for various purposes, such as Customer Engagement and more.
Who are the primary competitors of LiveEngage?
The three major competitors of LiveEngage are Giosg Live Chat, Bontact and ApexChat. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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