What is LiveEngage?

LivePerson makes life easier by transforming how people communicate with brands through chat and messaging supported by bots and AI. Our customers use our platform to orchestrate humans and AI, at scale, and to create a deeply personal relationship with their customers.

LiveEngage Starting Price

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LiveEngage Screenshots

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Key Features of LiveEngage

  • Google Analytics
  • Webmaster & Sitemap
  • Social Media Integration
  • Agent Scheduling
  • Assignment Management
  • Co-Browsing
  • Customizable Branding
  • GeoTargeting
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Proactive Invitations
  • Shortcut Messages
  • Visitor Targeting
  • Visitor banning
  • Real Time Monitoring
  • File Sharing
  • Automatic Greetings
  • Personal Greetings
  • Visitor Tracking
  • Automatic Chat Translation
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LiveEngage Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

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Company Details

Company Name :

Live Person, Inc.

Headquarter :

New York

Website :

Visit Website

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Available on request

Starting at $ 17

LiveEngage Description

LiveEngage enables you to manage thousands of online, mobile, and in-app conversations while forming more meaningful connections with your customers. It offers unparalleled security and intelligence that lets your brand proactively connect and stay connected, driving greater sales, reducing costs, and strengthening brand loyalty. Top-of-the-line tools and workspaces empower agents to become Customer Care Professionals (CCPs), who grow customer lifetime value and retention. And robust analytics and reporting tools track your brand’s performance, savings, and customer satisfaction.

Through LiveEngage, Fortune 500s and micro-businesses alike command a cost-effective, customer-centric approach to engagement.

LiveEngage Customers

LiveEngage Customers

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Overall Reviews

5/5

Based on 1 Review

Write a Review Or
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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

LiveEngage Pros and Cons

Pros

"Overview, Details displayed on screen, pulling reports, data review"

Cons

"The refresh rate"

LiveEngage Reviews (1)

Dhaval

Deputy manager

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Jul 29, 2020

LiveEngage

It's definately an amazing software to work on. no lag. the reports you can download are really easy to understand as it comes with The details of abbreviations. the overall software is really amazing and there are no issues with this software

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about LiveEngage?

Overview, Details displayed on screen, pulling reports, data review

What do you dislike about LiveEngage?

The refresh rate

LiveEngage FAQs

What are the top 5 features for LiveEngage?

The top 5 features for LiveEngage are:

  • Google Analytics
  • Webmaster & Sitemap
  • Social Media Integration
  • Agent Scheduling
  • Assignment Management
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