LiveEngage
What is LiveEngage?
LivePerson makes life easier by transforming how people communicate with brands through chat and messaging supported by bots and AI. Our customers use our platform to orchestrate humans and AI, at scale, and to create a deeply personal relationship with their customers.
LiveEngage Starting Price
LiveEngage Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
LiveEngage Screenshots
Key Features of LiveEngage
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Agent Scheduling
- Assignment Management
- Co-Browsing
- Customizable Branding
- GeoTargeting
- Knowledge Database
- Offline Form
- Persistent Chat
- Proactive Invitations
- Shortcut Messages
- Visitor Targeting
- Visitor banning
- Real Time Monitoring
LiveEngage Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly
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Api
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Customization
-
Mobile Support
Desktop Platforms
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Web App
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Windows
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Mac
Mobile Platforms
-
Android
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iOS
Language Support
- English
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Company Details
Live Person, Inc.
New York
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LiveEngage Description
LiveEngage enables you to manage thousands of online, mobile, and in-app conversations while forming more meaningful connections with your customers. It offers unparalleled security and intelligence that lets your brand proactively connect and stay connected, driving greater sales, reducing costs, and strengthening brand loyalty. Top-of-the-line tools and workspaces empower agents to become Customer Care Professionals (CCPs), who grow customer lifetime value and retention. And robust analytics and reporting tools track your brand’s performance, savings, and customer satisfaction.
Through LiveEngage, Fortune 500s and micro-businesses alike command a cost-effective, customer-centric approach to engagement.
LiveEngage Customers
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LiveEngage Videos
Overall Reviews
LiveEngage Pros and Cons
Pros
"Overview, Details displayed on screen, pulling reports, data review"
Cons
"The refresh rate"
LiveEngage Reviews (1)
Dhaval
Deputy manager
Used the software for : More than 1 year
Company Size :201-500 employees
LiveEngage
It's definately an amazing software to work on. no lag. the reports you can download are really easy to understand as it comes with The details of abbreviations. the overall software is really amazing and there are no issues with this software
What do you like best about LiveEngage?
Overview, Details displayed on screen, pulling reports, data review
What do you dislike about LiveEngage?
The refresh rate
LiveEngage FAQs
What are the top 5 features for LiveEngage?
The top 5 features for LiveEngage are:
- Google Analytics
- Webmaster & Sitemap
- Social Media Integration
- Agent Scheduling
- Assignment Management
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