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MiCloud Connect

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What is MiCloud Connect?

MiCloud Connect is a fully featured Call Recording & Analytics Software designed to serve Agencies, Enterprises. MiCloud Connect provides end-to-end solutions designed for Windows. This online Call Recording & Analytics system offers Audio / Video Conferencing, Chat / Messaging, VoIP at one place.

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Key Features of MiCloud Connect

Here are the powerful features that make MiCloud Connect stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Call Recording Software Cloud Communication Platform Session Border Controller Software Call Forwarding Software Virtual Phone System

Archiving
Archiving & Retention
Assessments
Audio / Video Conferencing
Auto-Dialing
Call Center Management
Call Logging
Call Monitoring
Call Parking
Call Recording
Call Routing
Call Sharing
Chat / Messaging
Collaboration
Contact Management
Content Management
Dashboard
Data Management
Distributed Call Recording
Email Recording
Employee Directory
Encryption
Event Triggered Recording
File Transfer
Gamification
Goal Setting / Tracking
Inbound Reporting
Instant Retrieval
IVR / Voice Recognition
Learning Plans
Meeting Management
Meeting Preparation Tools
Mobile Access
On-Demand Recording
Onboarding
Outbound Reporting
Performance Management
Performance Metrics
Recording Bookmarking
Ring Groups
Scheduled Recording
Screen Activity Recording
SIP Trunking
Telemarketing Management
Training Management
Unified Communications
Video Call Recording
Virtual Call Center
Virtual Extensions
Voice & Data Integration
Voice Quality Enhancement
VoIP
Web Conferencing

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Cloud Communication Platform
Communications Platform as a Service (CPaaS)
Fax Management
File Sharing
IVR / Voice Recognition
SIP Trunk
SMS API
Toll Free 800 Number

Bandwidth management
Call admission control
Call and session routing
Call signaling and media encryption
Denial of Service (DoS) protection
Encryption and decryption
IP address hiding
Media relay and forwarding
Media transcoding
NAT (Network Address Translation) traversal
NAT traversal for multimedia sessions
Network interworking
Network topology hiding
Protocol normalization
Quality of Service (QoS) management
Real-time protocol (RTP) handling
Security and access control
Session border control policy enforcement
Session border controller redundancy and high availability
Session management and monitoring
SIP (Session Initiation Protocol) header manipulation
SIP message filtering
SIP message routing and manipulation
SIP registrar functionality
SIP session and call logging
SIP trunking support
Threat detection and prevention
Traffic shaping and prioritization
Voice and video codecs support
VoIP (Voice over IP) firewall
VoIP interconnectivity

API and Integrations for Customization
Call Analytics and Performance Metrics
Call analytics and reporting
Call Blocking and Blacklisting
Call conferencing
Call Forwarding Failover and Redundancy
Call Forwarding for Remote and Mobile Workers
Call Forwarding Rules
Call Forwarding Schedules
Call Forwarding to External Numbers
Call Queueing and Distribution
Call Recording
Call Routing based on IVR (Interactive Voice Response)
Call Routing Options
Call Screening and Call Whisper
Call Transfer and Call Hold
Call Whisper and Barge-In
Caller ID-Based Call Forwarding
CRM Integration for Call Forwarding
Custom Greetings and Announcements
Do Not Disturb (DND) Mode
Follow Me Forwarding
International Call Forwarding
Location-Based Call Forwarding
Mobile app integration
Multi-Line Call Forwarding
Selective Call Forwarding
Sequential Call Forwarding
Simultaneous Call Forwarding
Time-Based Call Forwarding
Voicemail integration

Check Deposit
Mail Scanning
Auto Attendant
Business Hours Routing
Business SMS Messaging
Call analytics and reporting
Call Blocking
Call conferencing
Call forwarding
Call Logs and History
Call Metrics and Statistics
Call Monitoring
Call park
Call Queues
Call Recording
Call Routing
Call screening
Call Transfers
Call waiting
Call Whisper
Conference calling
CRM integration
Custom Greetings
Extension Dialing
Fax Services
Hold Music or Messages
IVR (Interactive Voice Response)
Mobile app integration
Multi-Level Auto Attendant
Outbound Caller ID Customization
Virtual Mailbox
Virtual Phone Number
Virtual phone numbers
Vocal Removers
Voicemail
Voicemail-to-Email

MiCloud Connect Specifications

Get a closer look at the technical specifications and system requirements for MiCloud Connect. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

Web app

Windows

Language Support :

English

Business :

StartUps

SMBs

Agencies

Enterprises

Available Support :

MiCloud Connect Categories on SoftwareSuggest :

Cloud Communication Platform Session Border Controller Software Call Forwarding Software Virtual Phone System Virtual Business Phone Services

Company Details :

Company Name : Mitel LLC

Headquarter : Kanata

Website : Visit Website

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