Best Call Forwarding Software
Top Call Forwarding Software includes RingCentral, Nextiva, Grasshopper, OpenPhone, and Dialpad. These software solutions help businesses route calls, manage communication, improve availability, and support remote teams.
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Most Popular Call Forwarding Software
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List of 20 Best Call Forwarding Software
Category Champions | 2026
Call center software for sales and support teams
Product Description
CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. Read More About CloudTalk
CloudTalk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Number Porting
- Customizable Reporting
- Call Conferencing
- Call Routing
- CRM Integration
- Call Barging
- Power Dialer
- View all Features
CloudTalk Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise CloudTalk for its intuitive, easy-to-use interface, strong CRM integrations, call recording/transcription, and responsive support that improve call handling and productivity. Recurring negatives include higher international call costs, occasional call registration or quality issues, limited mobile app and some AI/language limitations.
Contenders | 2026
Product Description
OpenPhone is fully-featured business phone software designed to serve SMEs, startups, agencies, and enterprises. OpenPhone provides end-to-end solutions designed for web apps. This business phone system offers call monitoring, mobile access, call recording, call management, and IVR/voice recognition in one place. Read More About OpenPhone
OpenPhone Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Team Messaging
- Caller Id
- Number Porting
- Contact Management
- Call Transfer
- International Calling
- Mobile App
- Auto Attendant
- View all Features
OpenPhone Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise OpenPhone for its easy, intuitive UI, strong calling and messaging features, affordability, and useful tools like voicemail transcription and AI summaries. Recurring negatives include occasional app glitches, inconsistent call quality on mobile/data, slow customer support, and limited integrations.
Category Champions | 2026
AI-Powered Cloud Phone Sytem For Growing Business
Product Description
KrispCall is an AI-powered communication platform for growing businesses that integrates with CRMs to enhance global operations. With Power Dialer, Call Coaching, and Bulk SMS, it streamlines workflows. Get numbers from 100+ countries and reach clients worldwide. Read More About KrispCall
KrispCall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Auto Dialer
- Virtual Phone Numbers
- Call Barging
- Call Routing
- Call Monitoring
- Call Center Software
- Call Forwarding
- Call Conferencing
- View all Features
KrispCall Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise KrispCall for easy setup, clear call quality, a user-friendly dashboard, useful features (bulk SMS, CRM/calendar integrations) and responsive, helpful customer support. Recurring negatives include occasional call glitches, limited free plan or local numbers, and missing SMS scheduling.
Emergents | 2026
Product Description
Salesmsg is a bulk SMS service with a 14-day trial session. It helps you send SMS through a local phone number online or from your mobile phone. It has SMS triggers which help you send personalized and quick SMS. Read More About Salesmsg
Salesmsg Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Two Way Text Messaging
- Compliance Tools
- Voicemail
- Call Forwarding
- Automation Workflows
- Mms Support
- Mobile App
- Analytics And Reporting
- View all Features
Salesmsg Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read More About Servetel (by Acefone)
Servetel (by Acefone) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Conferencing
- Toll Free Numbers
- Call Recording
- Call Queuing
- Missed Call Service
- CRM Integration
- Voice Broadcasting
- Call Tracking
- View all Features
Servetel (by Acefone) Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise Servetel for user-friendly, feature-rich and cost-effective cloud telephony with quick onboarding and reliable IVR/call distribution. However, many report inconsistent and slow customer support, occasional downtime, changing policies and gaps in integrations (notably WhatsApp), affecting issue resolution and trust.
Emergents | 2026
Product Description
Avaya builds a better customer experience by improving Contact Center Operations. It streamlines contact center operations and increases agent productivity. Read More About Avaya
Avaya Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Queuing
- CRM Integration
- Predictive Dialer
- Automatic Call Distribution (acd)
- Speech Analytics
- Unified Communications
- Call Recording
- Voicemail Integration
- View all Features
Avaya Features and Usability-Based User Satisfaction Score
User Sentiment
Users praise the product for reliable calling, ease of use, and business-focused features like status settings, making it suitable for startups and frequent callers. Recurring negatives include slow initial installation, occasional disconnects under high traffic, and limited monitoring/recording functionality.
Emergents | 2026
Product Description
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversations are completely private. Read More About DialerHQ
DialerHQ Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Conferencing
- Call Transfer
- Auto Dialer
- Call Analytics
- Call Queuing
- Call Whispering
- Call Barging
- Voicemail
- View all Features
DialerHQ Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise the app for ease of use, reliable second numbers, strong call quality, cost savings, and responsive customer support that resolves issues quickly. A few mention occasional call quality lag and desire for more safety features, but overall feedback is highly positive.
Category Champions | 2026
The Virtual Phone System for Super Efficient Teams
Product Description
CallHippo is recognized as the ultimate VoIP-based virtual phone system, designed to effortlessly elevate your business productivity and enhance sales engagement to unprecedented levels. Read More About CallHippo
CallHippo Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Caller Id
- On Hold Music
- Smart Switch
- Call Recording
- Voicemail
- Number Porting
- Interactive Voice Response (ivr)
- Power Dialer
- View all Features
Basic
$ 0
User/Month
Starter
$ 18
User/Month/Billed Annually
Professional
$ 30
User/Month/Billed Annually
Ultimate
$ 42
User/Month/Billed Annually
CallHippo Features and Usability-Based User Satisfaction Score
User Sentiment
Customers report CallHippo as user-friendly, fast to set up, and reliable with excellent call clarity, useful features (virtual numbers, integrations, call recording/analytics) and responsive support at good pricing. Recurring negatives include occasional app crashes, basic reporting, limited video, some support hold times, and Chrome extension issues.
Contenders | 2026
Product Description
Business phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, Teamsale CRM, speech recognition and analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more. Read More About Zadarma
Zadarma Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Forwarding
- Ivr (interactive Voice Response)
- Virtual Phone Numbers
- CRM Integration
- Mobile App
- Call Analytics
- Call Whispering
- Blacklist
- View all Features
Office - Europe
$ 22
Per 10 Users
Corporation - Europe
$ 44
Per 20 Users
Office - USA/Canada
$ 39
Per 10 Users
Corporation - US/Canada
$ 79
Per 20 Users
Zadarma Features and Usability-Based User Satisfaction Score
User Sentiment
Users praise Zadarma for low pricing, easy setup, many virtual numbers, good call quality and responsive multilingual customer support. Recurring negatives include verification/documentation problems, occasional PBX and connection issues (including DDoS impacts), unclear UI and inconsistent support responses.
Category Champions | 2026
Product Description
SparkTG is a cloud-based contact center solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete contact center tracking with real-time dashboards, reports & recordings. Read More About SparkTG
SparkTG Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Api Integration
- Virtual Numbers
- Call Forwarding
- Call Tracking
- Multi Level Ivr
- Call Conferencing
- Click To Call
- View all Features
VCC Start Up
$ 11
User/Month
SparkTG Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise the product for strong usability, rich features, reliable performance and proactive 24/7 customer support, with many noting scalability and flexible APIs. Recurring negatives are requests for additional features (SMS, OTP, bulk SMS) and some concerns about pricing.
Contenders | 2026
AI Voice Agents: Automate Inbound Call Support
Product Description
CallHippo's AI Voice Agent automates customer interactions using speech recognition and NLP, offering 24/7 support, call routing, multilingual support, and CRM integration, improving efficiency and enhancing customer experience. Read More About CallHippo AI Voice Agent
CallHippo AI Voice Agent Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Data Security
- Scalable Infrastructure
- 24/7 Availability
- Call Recording
- Easy Setup
- Sentiment Analysis
- Multi Language Support
- Cost Effective Solution
- View all Features
AI Core Agent
$ 0
Per Month
AI Pro Agent
$ 399
Per Month
AI Max Agent
$ 799
Per Month
AI Ultra Pro Max Agent
$ 1199
Per Month
CallHippo AI Voice Agent Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise CallHippo AI Voice Agent for natural-sounding conversations, smooth inbound handling, multi-language support, automated routing and improved efficiency and lead follow-up. Recurring negatives include occasional response delays and rare call-routing errors, plus requests for more regional language and routing customization.
Contenders | 2026
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Click To Call
- Ivr System
- Virtual Numbers
- Call Conferencing
- Customizable Greetings
- Api Integration
- Multi Level Ivr
- Real Time Notifications
- View all Features
Dabbler
$ 111
Per 3 Months
Believer
$ 222
Per 12 Months
Influencer
$ 550
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
User Sentiment
Users praise Ameyo/Exotel for reliable call quality, robust call routing, recording, reporting, and ease of use that supports remote work and high call volumes. Recurring negatives include occasional international call drops, slow performance on low internet, missing screen recording, and no free trial.
Contenders | 2026
Highly Customizable Voice, Messaging, and Video
Product Description
Thirdlane® Connect elevates team collaboration efficiency to new heights by seamlessly integrating various communication channels, including voice, messaging, video, and applications, fostering a unified and streamlined collaboration experience. Read More About Thirdlane Connect
Thirdlane Connect Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Access
- Presence Management
- Screen Sharing
- Auto Attendant
- Call Forwarding
- Call Recording
- Voicemail To Email
- Webrtc Support
- View all Features
Thirdlane Connect Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise Thirdlane Connect for its ease of use, reliable multi-platform communication, white-label branding, and feature-rich messaging, voice, and video capabilities that improve team and client workflows. Some mention a learning curve for advanced features requiring training, but no major flaws noted.
Contenders | 2026
Telecalling Software for Outbound & Inbound Calls
Product Description
Tele Calling Customer Management Software, Mumbai, India. Silver Surface has been in the field of Tele Marketing Software development in India for 9 years and has provided software solutions to customers. Read More About Silver Surface
Silver Surface Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Monitoring
- Customizable Reporting
- Auto Dialer
- Call Disposition
- Ivr System
- Multi Channel Support
- Call Queuing
- Call Transfer
- View all Features
Basic Plan
$ 1
Per Month
Silver Surface Features and Usability-Based User Satisfaction Score
User Sentiment
Users praise the product for its cost-effectiveness, suitability for telemarketing and remote teams, sleek interface, and unlimited employee accounts. No significant issues were reported; feedback is uniformly positive about usability, pricing, and setup for sales and support operations.
Contenders | 2026
Unified communications platform for businesses
Product Description
Thirdlane Multi Tenant PBX presents an unmatched fusion of advanced PBX and Unified Communications features, boasting a cost-effective ownership model, straightforward usability, and unparalleled support. Read More About Thirdlane Multi Tenant PBX
Thirdlane Multi Tenant PBX Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Instant Messaging
- Sip Trunking
- Auto Attendant
- Conference Bridges
- Security Features
- Multi Tenant Architecture
- Web Based Management
- Multi Language Support
- View all Features
Thirdlane Multi Tenant PBX Features and Usability-Based User Satisfaction Score
User Sentiment
Customers find Thirdlane Multi Tenant PBX powerful and cost-effective for MSPs, praising its multi-tenancy, deep customization, white-labeling, scalability, and responsive support. Recurring negatives note a complex initial setup and occasional need to integrate other platforms for a full UC solution.
Contenders | 2026
Flexible and cost-effective Business Phone System
Product Description
Thirdlane delivers an affordable business phone system that empowers communication across any organization. Its solution combines powerful VoIP technology with a full portfolio of collaboration tools, enabling teams to connect in meaningful ways that drive results. Read More About Thirdlane Business Phone
Thirdlane Business Phone Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Time Based Routing
- Ring Groups
- Conference Bridge
- Find Me/follow Me
- Softphone Support
- Voicemail To Email
- Call Analytics
- CRM Integration
- View all Features
Thirdlane Business Phone Features and Usability-Based User Satisfaction Score
User Sentiment
Customers praise Thirdlane Business PBX for scalable, robust features, seamless integration, white-labeling, and responsive support, noting strong performance for MSPs and enterprises. Recurring negatives include a less intuitive user interface for non-technical users and occasional minor glitches and documentation gaps.
Contenders | 2026
Product Description
You can convert your cell phone into a business virtual phone system using the office phone solutions provided by UniTel Voice. This office phone system also allows the forwarding of calls, texts, and faxes to the home or office devices of team members. Read More About UniTel Voice
UniTel Voice Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Toll Free Numbers
- Hold Music
- Voicemail To Email
- Do Not Disturb
- Virtual Receptionist
- Call Forwarding
- Business Text Messaging
- Call Queuing
- View all Features
Starter
$ 10
Per Month
UniTel Voice Features and Usability-Based User Satisfaction Score
User Sentiment
Customers express strong satisfaction with UniTel Voice, praising responsive, professional support and good pricing and communication. The only repeated suggestion is adding configurable extensions per employee or department to avoid reprinting business materials when switching services.
Contenders | 2026
Product Description
Talkroute is an Intelligent Phone System for running companies by managing calls and forwarding them to anyone. It is very helpful in building relationships with clients and also saves our time. It also shows missed calls in the call menu, tracks calls, provides audio prompts,... Read More About Talkroute
Talkroute Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voicemail
- Call Analytics
- Call Queuing
- Conference Calling
- Toll Free Numbers
- Local Numbers
- Hold Music
- Call Blocking
- View all Features
Basic
$ 19
Per Month
Plus
$ 39
Per Month
Pro
$ 59
Per Month
Enterprise
$ 99
Per Month
Talkroute Features and Usability-Based User Satisfaction Score
User Sentiment
Users appreciate Talkroute's flexibility, ease of use, and automation that enables contextual conversations, cost savings, and remote call handling across devices. Recurring concern is dependence on a reliable internet connection for proper functionality.
Contenders | 2026
Product Description
VirtualPBX is a leading provider of advanced VoIP and business communication solutions, designed to enhance efficiency and customer satisfaction. Their award-winning services include virtual phone systems, business texting, and powerful integrations tailored to meet the needs of small businesses and franchises. Read More About VirtualPBX
VirtualPBX Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Virtual Receptionist
- Call Screening
- Music On Hold
- Call Blocking
- Custom Greetings
- Call Recording
- Business Sms
- Call Logs
- View all Features
Starter
$ 9
Per Month
Flex
$ 18
Per Month
Pro
$ 24
Per Month
Premier
$ 34
Per Month
VirtualPBX Features and Usability-Based User Satisfaction Score
User Sentiment
Users express strong positive sentiment toward VirtualPBX, praising its ease of use, reliability, and usefulness for their work. No drawbacks or issues are reported in these reviews, and reviewers plan to continue using and recommending the platform.
Contenders | 2026
Product Description
Dialics is a cloud-based inbound call tracking software for professional Pay Per Call Marketers. It helps businesses to manage call attributions, recording, and routing, and helps measure campaign performance and make better marketing decisions. Read More About Dialics
Dialics Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Access
- Customizable Reporting
- Keyword Tracking
- Call Scoring
- Call Recording
- Spam Detection
- Call Transcription
- Call Whisper
- View all Features
Monthly Plan
$ 99
Per Month
Dialics Features and Usability-Based User Satisfaction Score
User Sentiment
The reviewer praises Dialics for providing clear, helpful analytics that quickly identified ineffective ads and reduced wasted spend, allowing precise cost-per-lead tracking. No negatives were reported.
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FAQs
What is Call Forwarding Software?
Call Forwarding Software is one of the best applications that businesses can use at the front desk to manage calls and forward them to the dedicated executives according to the chosen options. It reduces the load and traffic from one particular line and ensures the caller doesn’t have to wait for too long in the queue.