Experience Manager
What is Experience Manager?
Experience Manager addresses capturing caller's data at each dialog level and generating different kinds of reports in a pictorial way which helps the managers to analyze quickly and tune the applications with IVR.
Experience Manager Starting Price
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Experience Manager Screenshots
Key Features of Experience Manager
Here are the powerful features that make Experience Manager stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- After Call Work
- Analytical Reports
- API Integration
- Audio / Video Conferencing
- Auto Dialer
- Auto Rotate
- Billing & Invoicing
- Blind Transfer
- Built-In CRM
- By-Extension Reporting
- Call Barging
- Call Cascading
- Call Center
- Call Center Management
- Call Conference
- Call Control
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Computer Telephony
- Contact Management
- Inbound Reporting
- IVR / Voice Recognition
- Outbound Reporting
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- Voice / SMS Alerts
- VoIP
Experience Manager Specifications
Get a closer look at the technical specifications and system requirements for Experience Manager. Find out if it's compatible with your operating system and other software.
Overall Experience Manager Reviews
Thinking about using Experience Manager? Check out verified user reviews & ratings based on Experience Manager's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
2 Experience Manager Reviews
Hear directly from customers who have used Experience Manager. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Sneha
Used the software for : 2+ years
Company Size :51-200 employee
Great and Easy Functionality software!!
Experience Manager's functionality is just great and the overall software has been easy in order to train my staff.They have used this ivrs software for more than 4 years. It has been an efficient tool all this time and served the firm well. Experience manager provides a simple solution and it does not have any complex requirements. The routing mechanism, logic control is also good. The integration with other platforms is very solid and there have never been any issues regarding the same. If compared with other IVR systems, the reporting capabilities are much superior. It has been very easy to manage calls, voicemail , scripting and routing. The customer support has been exemplary providing easy solutions everytime my team needed their assistance. This product is definitely worth a try!
Gitaben
Used the software for : 2+ years
Company Size :51-200 employee
Experience manager cloud telephony software offers great functionality
Experience manager cloud telephony software offers great functionality. The product is complete value for money as the quality that comes along with it is mind blowing. This ivrs software was a real game-changer for the company. Some serious call managing goals can be achieved with the help of this software. The amount and quality of data that can be pulled is truly impressive and the dispositions for some calls is incredibly useful. My team has always received more than what they had expected and paid for. Call reports, features, user interface are all just seamless. It can integrate with other platforms easily which helps tickets to generate immediately after a call has been closed. The call quality is good and there is no need of a separate windows configuration.
Alternatives of Experience Manager
Explore alternative software options that can fulfill similar requirements as Experience Manager. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Experience Manager FAQs
What are the top 5 features for Experience Manager?
The top 5 features for Experience Manager are:
- CRM integration
- Multiuser Login & Role-based access control
- SMS
- Banquet and conference Management
- Mobile App
What type of customer support is available from Experience Manager?
The available support which Experience Manager provides is:
Where is the headquarters/company of Experience Manager located?
The headquarters/company of Experience Manager is located at Farmington Hills.
