Best Telecommunication Software
Best three telecommunication software being used by professionals are Convoso. Software by Convoso, Ajura, and Salesquared. Telecommunication solutions ensure that all the aspects of telecommunication like audio, video, and text are managed effectively.
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Most Popular Telecommunication Software
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List of 20 Best Telecommunication Software
Contenders | 2025
Product Description
Grasshopper is one of the best Intelligent Phone Software that uses toll-free numbers to increase companies. It supplies true 800 toll-free numbers, vanity numbers, and local numbers. When a call comes in, there is hold music, unlimited extensions, faxes, emails, and voicemails by email. Read More About Grasshopper
Grasshopper Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Transfer
- Caller Id
- Call Forwarding
- International Calling
- On Hold Music
- Custom Greetings
- Simultaneous Call Handling
- Voip/wi Fi Calling
- View all Features
Grasshopper Features and Usability-Based User Satisfaction Score
Category Champions | 2025
The Virtual Phone System for Super Efficient Teams
Product Description
CallHippo is recognized as the ultimate VoIP-based virtual phone system, designed to effortlessly elevate your business productivity and enhance sales engagement to unprecedented levels. Read More About CallHippo
CallHippo Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Smart Switch
- Call Conferencing
- Global Connect
- CRM Integration
- Team Collaboration
- Call Barging
- Call Monitoring
- View all Features
CallHippo Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Connect with your team anytime, let your business do the talking, make video calls without any interruptions, and pass on the messages without any delay using the cloud telephony software Dialpad. Read More About Dialpad
Dialpad Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Call Queues
- Real Time Transcription
- Call Barging
- Automated Post Call Summaries
- Call Whispering
- Call Monitoring
- Call Recording
- Omnichannel Support
- View all Features
Dialpad Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Product Description
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read More About Servetel (by Acefone)
Servetel (by Acefone) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Tracking
- Call Recording
- Multi Level Ivr
- Real Time Reporting
- CRM Integration
- Voice Broadcasting
- Call Forwarding
- Call Conferencing
- View all Features
Servetel (by Acefone) Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Twilio call tracking is a better way to measure call tracking conversion. Instantly provision phone numbers for marketing campaigns or lead gen, and track results. It makes products and decisions every day around our core values. They drive what we build and they drive what we... Read More About Twilio
Twilio Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Transcription
- Spam Call Filtering
- Call Tagging
- Keyword Tracking
- Call Whispering
- Call Recording
- Sms Integration
- Real Time Reporting
- View all Features
Twilio Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized, and cost-effective solution. Empower the workforce to be connected by voice, video calling, team messaging, collaboration, and online conference meetings. Read More About RingCentral
RingCentral Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Skill Based Routing
- Predictive Dialer
- Customizable Dashboards
- Automatic Call Distribution (acd)
- Call Queues
- Performance Reports
- Agent Performance Tracking
- Real Time Analytics
- View all Features
Core
$ 30
User/Month
Advanced
$ 35
User/Month
Ultra
$ 45
User/Month
RingCentral Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
8x8 Virtual Office is a powerful and popular collaboration software. It allows team members to be more effective at working, and information updates can happen anytime. This enables businesses to move faster. Read More About 8x8 Virtual Office
8x8 Virtual Office Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Hd Voice Quality
- Mobile App
- Call Transfer
- Team Messaging
- Analytics And Reporting
- Auto Attendant
- Video Conferencing
- Call Queuing
- View all Features
Basic
$ 20
User/Month
8x8 Virtual Office Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Nextiva instantly accesses enterprise-grade call center solutions and quickly scales to respond to fluctuations in call volume without changing your infrastructure settings. Read More About Nextiva
Nextiva Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Voip Calling
- Number Porting
- Team Messaging
- Voicemail To Email
- Call Whispering
- Ivr System
- Fax To Email
- View all Features
Office
$ 20
Per Month
Contact Center
$ 50
Per Month
Nextiva Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Vonage is a cloud-based Intelligent Phone System that unifies communication for small and medium-sized businesses. Features include business assets by customer budget, good services, customization to save time and money, and smart advice. Read More About Vonage
Vonage Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voicemail To Email
- Video Conferencing
- Mobile App
- Customizable Music On Hold
- Business Sms
- Virtual Receptionist
- Auto Attendant
- Call Monitoring
- View all Features
Mobile
$ 20
Per Month
Premium
$ 30
Per Month
Advanced
$ 40
Per Month
Vonage Features and Usability-Based User Satisfaction Score
Software by Aircall
Product Description
Aircall is the best, simple, and new generation cloud-based call center software. It provides toll-free numbers from any area or country and easily crafts greeting and out-of-office messages. It has the ability to route calls according to CLID/ANI, DNIS, and ISDN calling numbers. Read More About Aircall
Aircall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Power Dialer
- Call Notes
- Call Masking
- Call Queuing
- Live Call Monitoring
- Analytics And Reporting
- CRM Integration
- Warm Transfer
- View all Features
Premium
$ 30
User/Month/Billed Annually
Enterprise
$ 50
User/Month/Billed Annually
Contenders | 2025
Product Description
Zoom Phone is revolutionizing the communication landscape with its cutting-edge technology, enhancing connectivity and collaboration. Its innovative features streamline workflows, boost productivity, and transform how businesses operate, setting a new standard in the industry. Read More About Zoom Phone
Zoom Phone Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Mobile App
- Hold Music
- Call Merge
- Auto Attendant
- Desktop App
- E911 Support
- Call Recording
- International Calling
- View all Features
Basic
$ 10
Per Month
Zoom Phone Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversations are completely private. Read More About DialerHQ
DialerHQ Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Ivr System
- Call Routing
- Click To Call
- Call Transfer
- Auto Dialer
- Call Masking
- Api Integration
- Voicemail
- View all Features
DialerHQ Features and Usability-Based User Satisfaction Score
Software by Jive Communication
Product Description
Let customers access your customer service easily by using Jive Voice VoIP business phone system that can be managed on a browser or app. Organize business conferences using the business phone solutions provided by this cloud communication software. Read More About Jive Voice
Jive Voice Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Conference Bridge
- Auto Attendants
- Mobile App
- Voicemail To Email
- Call Recording
- Find Me/follow Me
- Virtual Fax
- Custom Greetings
- View all Features
Basic
$ 20
Per Month
Do clandestine call monitoring
Product Description
With features like call spy, call whisper, and presence monitoring, GoToConnect is likely to offer you the most competent call monitoring facility. The powerful AI and automation of this call monitoring software make every task reliable. Read More About GoToConnect
GoToConnect Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- User Permissions
- Interactive Voice Response (ivr)
- Call Forwarding
- Real Time Dashboards
- Call Analytics
- Multi Location Support
- Mobile App
- Call Routing
- View all Features
Basic
$ 20
User/Month
Contenders | 2025
Product Description
WebEx online meetings couldn’t be easier. Add Collaboration Meeting Rooms video bridging, and people using any standard audio or video service or equipment can join you in your cloud too, in the blink of an eye. Read More About Cisco WebEx
Cisco WebEx Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Meeting Recording
- Hd Video
- Personal Meeting Rooms
- Webinar Hosting
- Customizable Layouts
- Polling
- Mobile App
- Chat
- View all Features
Cisco WebEx Features and Usability-Based User Satisfaction Score
Software by LANtelligence
Product Description
Mitel is a comprehensive communication solution offering seamless integration, advanced call management, and robust collaboration tools. It enhances productivity with intuitive interfaces, real-time analytics, and scalable options, ensuring businesses of all sizes can efficiently manage their communication needs. Read More About Mitel
Mitel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Automatic Call Distribution (acd)
- Workforce Management
- Outbound Dialing
- Call Back
- Agent Performance Metrics
- Voicemail
- Call Recording
- Call Scripting
- View all Features
Emergents | 2025
Product Description
Avaya builds a better customer experience by improving Contact Center Operations. It streamlines contact center operations and increases agent productivity. Read More About Avaya
Avaya Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Workforce Management
- Skill Based Routing
- Voicemail Integration
- Historical Reporting
- Call Monitoring
- Outbound Campaign Management
- Quality Management
- Call Queuing
- View all Features
Avaya Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Ooma is a simple yet powerful cloud-based business phone software. It helps you talk, text, use a security camera, use wireless setup, auto attendant calls, call forwarding, call conferencing, and much more. ``` Read More About Ooma
Ooma Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Performance Metrics
- Call Monitoring
- Barge In
- Agent Status Tracking
- Call Routing
- Outbound Dialing
- Call Scripting
- Voicemail Transcription
- View all Features
Basic
$ 100
Per Month
Ooma Features and Usability-Based User Satisfaction Score
Software by Broadvoice
Product Description
Broadvoice is a cloud-based communication company dedicated to enhancing customer and employee experiences through seamless, integrated solutions. Their platform offers reliable, flexible services that modernize business communications without breaking the bank. Read More About Broadvoice
Broadvoice Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- International Calling
- Mobile App
- Number Porting
- Call Park
- E911 Service
- Hd Voice Quality
- Call Blocking
- View all Features
AI, but Better
Product Description
JustCall is a customer communication platform powered by AI. It enables instant connections with customers through Voice, SMS, and WhatsApp. With JustCall, you can streamline workflows and provide coaching to your teams, all through a unified interface. Read More About JustCall
JustCall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Caller Id
- Call Whispering
- Call Scheduling
- Call Recording
- Team Collaboration
- Voicemail
- Ivr System
- Call Barging
- View all Features
Essentials
$ 19
User/Month, Billed Annually
Team
$ 29
User/Month, Billed Annually
Pro
$ 49
User/Month, Billed Annually
Team Plus
$ 49
per user, per month, billed annually
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FAQs
What is Telecommunication Software?
Telecommunications software organizes and manages all forms of the e-data interchange (text, phone, video, and so on). It is a software package that aids in the process transmission of audio in some manner.