Best Telecommunication Software in India
Best three telecommunication software being used by professionals are Convoso. Software by Convoso, Ajura, and Salesquared. Telecommunication solutions ensure that all the aspects of telecommunication like audio, video, and text are managed effectively.
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List of 20 Best Telecommunication Software
Category Champions | 2023
The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Read CallHippo Reviews
Starting Price: ₹1440 User/Month
Recent Review
"It is easy to use" - Sania Shah
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversation is completely private. Read DialerHQ Reviews
Starting Price: ₹720 Per Month
Recent Review
"Got rid of 2 extra phones. What a relief." - Ralph K
AVOXI Genius is the first affordable cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. Learn more about AVOXI
Starting Price: ₹1439.28 User/Month
Call center software for startups and small teams
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Learn more about Freshdesk Contact Center (formerly Freshcaller)
Starting Price: Available on Request
Category Champions | 2023
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A B2B SaaS company for outbound call centers. We provide software for industries like telecom, finance, insurance etc. Thousands of agents are using Adversus daily for improving outbound prospecting in Europe and US based companies. Read Adversus Reviews
Starting Price: ₹10800 Per Month
Recent Review
"Good Experience" - Vikas Manocha
Voiso is a premium telecom software solution designed to streamline call center operations. In addition to customizable dashboards, agile historical reporting, and advanced call recording features, Voiso offers DID numbers from 120+ countries, only a few clicks away. Learn more about Voiso
Starting Price: ₹3528 Single User
Category Champions | 2023
Convoso is the cloud-based solution for the call center management. Having robust and reliable tool for the contact platform. Accelerate the sales productivity by improving conversion time and deliver instant services. Read Convoso Reviews
Starting Price: Available on Request
Recent Review
"The best call center software!" - Jesse Frohling
| Pros | Cons |
|---|---|
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Pros: The best implementation and support team I have ever worked with. They help you set up everything and are always there for you when you need help or if there are any issues. The software is incredibly powerful and customizable. Its features far exceed any other solution in the market for outbound call center software. The predictive dialer increased our contact rates and with their hyper-accurate voicemail detector, we saved a lot of time and money. |
Cons: The admin interface could be improved to be more visually pleasing but the customization of the software makes up for it. |
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List Management, Real time Dashboard, Dynamic Scripting, Answering Machine Detection, Compliance Support |
It requires a newer computer and strong internet. |
High Performer | 2023
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MyOperator serves as a virtual intelligent phone operator for businesses that manages, tracks and stores all the call details and business leads. They offer Toll Free number with a smart call management system or virtual PBX system. It helps to builds a target database which can be used to improve telecommunication. Read MyOperator Reviews
Starting Price: ₹2499 Per Month
Recent Review
"Write Review for MyOperator" - Sweet Farah
| Pros | Cons |
|---|---|
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MyOperator offers a user-friendly interface, advanced call routing options, call recording, and real-time analytics that help businesses enhance their customer support and communication processes. |
One potential downside of MyOperator is that it may not be suitable for very small businesses that do not receive a high volume of calls, as the pricing plans are geared towards larger organizations. |
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Customer support |
Outgoing calls are extremely expensive restricting us from using the outgoing services. |
Category Champions | 2023
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Starting Price: Available on Request
Recent Review
"Satisfaction with services." - Vasundhara Tyagi
| Pros | Cons |
|---|---|
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Everything |
Nothing |
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Onboarding |
Whatsapp integration |
Category Champions | 2023
Mtalkz is a Cloud-based platform offering SMS marketing software. It enables businesses to connect, engage and grow customers with SMS, RCS, Voice, Email, WhatsApp, Google Verified SMS, and Chatbots with agile marketing automation solutions. Read Mtalkz Reviews
Starting Price: ₹4.5 Per Message
Recent Review
"ONE OF THE BEST SMS SERVICE PROVIDERS" - Jatin Sharma
| Pros | Cons |
|---|---|
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At initial stage it is very difficult to setup and shoot the SMS campaign by myself, Mtalkz team guided me regularly without any questions asked. The amount of dedication and priority they give to each one of their clients |
Being a customer, I have no such dislikes till date and I am very confident for the future too. |
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They have the best customer support as they helped me in managing all the requirement on priority basis even they are facing some server issue due to festive SMS load of other customers. |
Our company recently got associated with them and till date there’s nothing to dislike about Mtalkz. |
Emergents | 2023
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Starting Price: ₹16800 Per Year
Recent Review
"Good Software" - Ankit Dudhwewala
| Pros | Cons |
|---|---|
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Their claim of stability and API |
Actually reality where nothing is plug and play and everything is riddled with issues |
Contenders | 2023
An interactive voice response system (IVRS) hosted in the cloud is called Cloud Telephony, it is an automated bot that answers your phone call, asks you the questions based on your enquires and you respond to it using your keypad (DTMF). Read Salesquared Reviews
Starting Price: Available on Request
Recent Review
"Good product" - Aniessh
Contenders | 2023
Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots. Read Kaleyra Reviews
Starting Price: Available on Request
Recent Review
"Exactly what I needed!" - Startup Builder
| Pros | Cons |
|---|---|
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It has easy integration about sms. One line of code for sms integration. |
The chatbot feature can be advanced. Not good like against its compeitiors. |
Emergents | 2023
Ajura helps users to make cheap international calls & avail low-cost international roaming while traveling abroad. The mobile app is available for Android & iOS. Read Ajura Reviews
Starting Price: Available on Request
Recent Review
"The only and best app for international calls" - Nilam Trivedi
Avaya build a better customer experience by Improving Contact Center Operations. It streamline contact center operations and increase agent productivity. Read Avaya Reviews
Starting Price: Available on Request
Recent Review
"Avaya review " - MANOJ SAHU
| Pros | Cons |
|---|---|
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Calling facility and productivity. |
Monitoring or Recording |
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Smooth Calling Experience & Easy Connectivity. |
Disconnects automatically as the traffic increases. |
Emergents | 2023
Bay Talkitec has been providing the best-in-class Call management & IVR systems and has successfully executed user friendly and multi-purpose IVR installations across diverse sectors. We have the expertise to integrate IVR applications into existing customer contact centers with various forms of call transfers including information dissemination, using CTI technologies. Read Bay IVR Reviews
Starting Price: Available on Request
Recent Review
"The Best Bay IVR System" - Bhavy Devmurari
Experience Manager addresses capturing caller's data at each dialog level and generating different kinds of reports in a pictorial way which helps the managers to analyze quickly and tune the applications with IVR. Read Experience Manager Reviews
Starting Price: Available on Request
Recent Review
"Great and Easy Functionality software!!" - Sneha Patel
Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customer can call and receive answers to specific questions or place an order and receive faxed confirmations about cloud telephony. Read VoiceXchange Reviews
Starting Price: Available on Request
Recent Review
"It is very clean, and the quality of calls is crisp and clear" - Imarn Qureshi
Category Champions | 2023
MOBtexting is a leading Communication Platform as a Service (CPaaS). MOBtexting provides A2P Messaging & Cloud Telephony Services to promote businesses, automate customer interactions, improve customer engagement, track the communication, etc. Read MOBtexting Reviews
Starting Price: ₹1,250 5,000 SMS
Recent Review
"Flexible pricing and good delivery rates" - Shruthi
| Pros | Cons |
|---|---|
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Support and Dashboard |
Improve there APIs |
Contenders | 2023
Digimiles is Leader in Enterprise Messaging, which offers SMS Gateway services such as Transactional SMS, Promotional SMS, SMS API with reliable platform for all your business communication needs. It's the guarantee we offer, SMS will get delivered. Read Digimiles Reviews
Starting Price: ₹1500 Per Month
Recent Review
"Recommendable SMS Provider in India" - VK Sharma
| Pros | Cons |
|---|---|
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SMS delivers within 10 seconds |
Na |
Recent Review
FAQs of Telecommunication Software
Telecommunications software organizes and manages all forms of the e-data interchange (text, phone, video, and so on). It is a software package that aids in the process transmission of audio in some manner.