What is Vonage?

Vonage is a cloud-based Intelligent Phone System that unified communication for small and medium-sized business. Features i.e business asset by customers budget, good services, customize and save time and money and give smart advice.

Pricing

Vonage Starting Price

$ 20/Per Month

Awards
Vonage Award

Our Awards and Recognition

More Awards
Need a Little Help?

Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.

Key Features of Vonage

Here are the powerful features that make Vonage stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Audio / Video Conferencing
  • Call Recording
  • Web Conferencing
  • Auto Attendant
  • Automatic call distributor
  • Business Phone Number
  • Business Phone Systems
  • Business Plan
  • Business text messaging
  • Business Texting
  • Business VoIP
  • Call analytics
  • Call Center
  • Call forwarding
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Queue
  • Call Recording
  • Call Routing
  • Call Transfer
  • Call Transfers
  • Caller ID
  • Cloud PBX
  • Colocation
  • Conference calling
  • Contact center analytics
  • Contact center sentiment analysis
  • Contact Management
  • Custom Greetings
  • Customer satisfaction (CSAT)
  • Dial-in number
  • Employee Directory
  • Financial Modeling
  • Incoming Call Control
  • Instant Response
  • International calling
  • IT Management
  • IVR / Voice Recognition
  • Legal conferencing
  • Local presence
  • Mobile Access
  • Omnichannel
  • Online Fax
  • PBX Phone Systems
  • Porting numbers
  • Real-time assist
  • Reporting
  • Reverse Phone Lookup
  • Ruby Receptionist
  • Screen Sharing
  • Second Phone Number
  • Simultaneous Call Handling
  • SIP Trunk
  • Softphone
  • Speech Analytics
  • Telephony
  • Toll Free 800 Number
  • UCaaS
  • Unified Communications
  • Video Call Recording
  • Video Calls
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Fax
  • Visual Voicemail
  • Voicemail
  • Voicemail Drop
  • Voicemail Transcription
  • VoIP/Wi-Fi Calling
  • Web Conferencing
Show More
  • Analytics
  • Analytics / ROI Tracking
  • Archiving
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Sharing
  • Call Tracking
  • Caller ID
  • Caller Identification
  • Campaign Management
  • Campaign Tracking
  • Channel Attribution
  • Channel Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Conversational AI
  • Conversion Tracking
  • CRM
  • Cross-Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Distributed Call Recording
  • Email Marketing
  • Employee Directory
  • Event Triggered Actions
  • Event Triggered Recording
  • File Transfer
  • For Developers
  • Form Builder
  • Goal Tracking
  • Inbound Reporting
  • Instant Retrieval
  • Intent Recognition
  • IVR / Voice Recognition
  • Keyword Tracking
  • Lead Capture
  • Lead Distribution
  • Lead Enrichment
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Mobile Access
  • Multi-Campaign
  • Multi-Touch Attribution
  • Omni-Channel
  • On-Demand Recording
  • Outbound Reporting
  • Pageview Tracking
  • Performance Metrics
  • Predictive Analytics
  • Recording Bookmarking
  • Referral Source Tracking
  • Ring Groups
  • ROI Tracking
  • Scheduled Recording
  • Screen Activity Recording
  • Sentiment Analysis
  • SIP Trunking
  • Speech Recognition
  • Time on Site Tracking
  • User Interaction Tracking
  • Virtual Call Center
  • Visitor Identification
  • VoIP
  • Website Analytics
Show More
  • After Call Work
  • Analytical Reports
  • API Integration
  • Audio / Video Conferencing
  • Auto Dialer
  • Auto Rotate
  • Billing & Invoicing
  • Blind Transfer
  • Built-In CRM
  • By-Extension Reporting
  • Call Barging
  • Call Cascading
  • Call Center
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Disposition and Notes
  • Call Duration
  • Call Hold
  • Call Hold Music
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Reminder
  • Call Routing
  • Call Volume
  • Caller ID
  • Caller Identification
  • Carrier Access Billing
  • Chat / Messaging
  • Complete Messaging Platform
  • Conferencing
  • Contact History
  • Contact Management
  • Contact Tags and Custom Fields
  • Contract Management
  • Country Blocking
  • CRM integration
  • Custom Sender ID
  • Customisable Welcome Greeting
  • Customizable Billing
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Employee Directory
  • Enhanced Caller ID
  • Fax Management
  • Flexible Rate Tables
  • Forward to Device
  • Forward to Phone
  • Global Connect
  • Historical Reporting
  • Holiday Mapping
  • Inbound Reporting
  • Incoming Call ID
  • Incoming SMS
  • Internal Call Transfer
  • International Numbers
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • IVR System
  • Lead Management
  • Live Call Monitoring
  • Mobile Access
  • Mobile App
  • Mobile SMS
  • Multi Lingual IVR
  • Multiple Accessline
  • Multiple Extension
  • Multiple Scripts
  • Multiple Simultaneous Calls
  • Multiuser Login & Role-based access control
  • Onboarding Coach
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Key Input
  • Phone Support
  • Post-Paid Systems
  • Power Dialer
  • Pre-Paid Systems
  • Predictive Dialer
  • Provisioning
  • Rating
  • Real Time Reporting
  • Remarketing
  • Reporting
  • Screen Pop-up
  • Self Service Portal
  • Service Order System
  • Session Summary Notes
  • Single Access Number
  • SIP Trunking
  • Skill Based Routing
  • Smart Call Tracking
  • Smart DID Routing
  • SMS
  • Speech Analytics
  • Stand Alone Dialer
  • Sticky Agent
  • Survey Management
  • Telemarketing Management
  • Text to Speech
  • Toll Free Number
  • Unattended Call Management
  • Unlimited Concurrent Calls
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • VoIP
  • Warm Transfer
  • Web to Lead
  • Webchat
  • Who Answered Log
Show More
  • Action Management
  • Activity Tracking
  • Agency Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Assessments
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dealer
  • Auto Dialer
  • Auto-Dialing
  • Automated Notices
  • Automatic Call Distribution
  • Automatic Call Distribution (ACD)
  • Automotive CRM
  • Badge Management
  • Billing for Data
  • Billing for Voice
  • Blended Call Center
  • Budgeting & Forecasting
  • Bulk SMS
  • Call Center
  • Call Center Infrastructure (CCI)
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chargeback Tracking
  • Chat / Messaging
  • Client Management
  • Cloud Communication Platform
  • Code-free Development
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Competitor Analysis
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Center as a Service (CCaaS)
  • Contact Center Quality Assurance
  • Contact Management
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Contract Negotiation
  • Contractor Management
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM integration
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Communications Management
  • Customer Engagement
  • Customer Experience
  • Customer Segmentation
  • Customer Service
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Management
  • Digital Transformation
  • Distributed Call Recording
  • Document Management
  • eCards
  • Email Management
  • Email Marketing
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Encryption
  • Escalation Management
  • Event Triggered Recording
  • Fax Management
  • FCC Compliance
  • Feedback Management
  • File Transfer
  • Fixed Line Compatibility
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • FTC Compliance
  • Goal Management
  • Goal Setting / Tracking
  • Goals
  • Goals / Quota Management
  • Health & Wellness Programs
  • In-House Collections
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • Internal Cost Allocation
  • IVR
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base
  • Knowledge Management
  • Labor Projection
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manager-to-Peer Recognition
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Line Compatibility
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Collection
  • Multiple Scripts
  • Nominations
  • Offline Response Collection
  • Omni-Channel
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Payment Plans
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Question Branching
  • Question Library
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Recruiting Management
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Ring Groups
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • Self Service Portal
  • Sentiment Analysis
  • SIP Trunking
  • Site Intercept Survey
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Social Recognition
  • Source Tracking
  • Speech Recognition
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Telemarketing Management
  • Telephony
  • Text Analysis
  • Text to Speech
  • Time & Attendance
  • Training Management
  • Transaction management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Usage Reporting
  • Variable Workforce
  • Video Call Recording
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Phone Number
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workflow Management
  • Workforce Management
  • Workforce Optimization (WFO)
Show More
  • Auto-attendant
  • Call analytics
  • Call analytics and insights
  • Call analytics and reporting
  • Call Barging
  • Call Blocking
  • Call bridging
  • Call forwarding
  • Call History
  • Call Hold
  • Call Monitoring
  • Call park
  • Call prioritization
  • Call Queuing
  • Call Recording
  • Call Routing
  • Call screening
  • Call Scripting
  • Call Transfer
  • Call waiting
  • Call whispering
  • Caller ID
  • Conference calling
  • CRM integration
  • Interactive Voice Response (IVR)
  • International calling
  • Speech-to-text transcription
  • Virtual phone numbers
  • Voice Recognition
  • Voicemail
Show More

Vonage Pricing

Here are the pricing plans for Vonage. Choose the plan that best fits your requirements and budget. Get Detailed Vonage pricing as per your requirements.

Mobile
$ 20
Per Month
  • Unlimited Calling and SMS Messages
  • Mobile App
  • Desktop App
  • VonageFlow Team messaging
Pricing
Premium
$ 30
Per Month
  • All feature in Mobile
  • Multi-level Auto Attendant
  • Up to 100 people Video Conferencing, Chat & File Sharing
  • CRM Integrations
Pricing
Advanced
$ 40
Per Month
  • All feature in Premium
  • Up to 100 people Video Conferencing, Chat & File Sharing
  • Call Group
  • Vonage Visual Voicemail
  • Orange-Glove Setup
Pricing

Vonage Specifications

Get a closer look at the technical specifications and system requirements for Vonage. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Mobile Platforms :
Android
iOS
Language Support :
Chinese
English
French
German
Japanese
Korean
Portuguese
Spanish
Business :
Freelancers
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets
Company Details :
Company Name : Vonage
Headquarter : Holmdel
Website : Visit Website
Full Address : 101 Crawfords Corner Rd, Suite 2416, 4th Floor, Building #2, Holmdel, New Jersey 07733, US

Vonage Comparisons

Compare Vonage with other similar options available in Business Phone System. Explore the key differences to see why it's the top choice for businesses and individuals.

Vonage logo
Do you work for Vonage?
Claim This Profile

Vonage Description

Here's the comprehensive description of Vonage. Gain a brief understanding of its unique features and exceptional benefits.

Vonage Business Communications is a reputable vendor of VoIP and UCaaS solutions. It provides a range of modern communication options that seamlessly combine instant messaging, high-quality voice and video calls, and a number of advanced features, all inside an easy-to-use interface.

The system guarantees improved connectivity for businesses by providing a feature-rich cloud-based VoIP phone system with 40+ advanced functions, including desktop plugins, email forwarding of voicemail, and seamless integration with mobile devices.

Vonage’s scalability easily conforms to changing company needs, and line and feature administration is made simple via the web portal. The call continuity feature ensures continuous communication by automatically rerouting calls to preset backup numbers in the event of power outages or internet problems.

Through its unified communications platform, Vonage Business Communications enables smarter workflows and seamless phone, message, and video connectivity across worldwide locations.

Vonage offers a variety of help channels, like phone, email, chat, and online support centers. In addition, it provides customer portals with knowledge base articles for 24/7 assistance. Vonage is flexible enough to serve organizations of all sizes, but it works best in situations where there is a requirement for at least 20 user lines.

 

Vonage Videos

Overall Vonage Reviews

Thinking about using Vonage? Check out verified user reviews & ratings based on Vonage's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 10 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.1

Ease of use

Out of 5

Value for money Value for money 3.9

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 88.6%

Likelihood to recommend

Out of 100%

Vonage Pros and Cons

"One standout feature of Vonage is its versatility, catering to businesses of all sizes and industries. Whether a small startup seeking scalable communication solutions or a multinational corporation requiring enterprise-grade infrastructure."

"Vonage offers a wide range of features to enhance communication and collaboration. From call recording and voicemail transcription to screen sharing and file sharing during meetings, Vonage has all the essential tools for effective communication."

"Extensive Feature Set and Integrations: Many users have praised Vonage Business Communications for its extensive feature set and wide range of integrations, stating that it covers almost every feature and integration imaginable."

"While Vonage boasts an extensive feature set, occasional technical glitches or service disruptions may occur, necessitating timely support and troubleshooting. Additionally, while Vonage's pricing remains competitive but can get better."

"While Vonage generally offers reliable communication services, there have been occasional connectivity issues, especially during peak usage times. This can result in jittery video calls or delayed messages."

"Inconvenient Extension Limit: Some users have expressed frustration with the extension limit of three devices in Vonage Business Communications, as it restricts their ability to work efficiently across multiple locations."

Alternatives of Vonage

Explore alternative software options that can fulfill similar requirements as Vonage. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Vonage FAQs

How much does Vonage cost?

The starting price of Vonage is ₹ 1439/Per Month. It has different pricing plans:

  1. Mobile : ₹ 1439/Per Month
  2. Premium : ₹ 2159/Per Month
  3. Advanced : ₹ 2879/Per Month

Vonage also provides a free trial to users.

What are the top 5 features for Vonage?

The top 5 features for Vonage are:

  • Performance Management
  • Survey Management
  • Call Routing
  • Call Recording
  • Call Monitoring

What type of customer support is available from Vonage?

The available support which Vonage provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training
Free Demo Get Pricing
Free Demo